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Grand Mercure Sapporo Odori Park

4.0 star property

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Photo gallery for Grand Mercure Sapporo Odori Park

Exterior
View from room
View from property
Lobby
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All-inclusive
  • Parking available
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
11 - 1 Nishi, Kita 1-jo, Chuo-Ku, Sapporo, Hokkaido, 060-0001
  • Sapporo Education Community Center
    ‪3 min walk‬
  • Odori Park
    ‪5 min walk‬
  • Tanukikoji Shopping Street
    ‪10 min walk‬
  • Sapporo (OKD-Okadama)
    ‪27 min drive‬

Room options

View all photos for Superior Room with 2 single beds and 2 extra beds, City side

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room with 2 single beds and 2 extra beds, City side

  • 30 sq m
  • City view
  • Sleeps 8
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Classic Room with 2 single beds, City side

In-room safe, desk, blackout curtains, iron/ironing board

Classic Room with 2 single beds, City side

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room with 1 king bed, City side

Classic Room with 1 king bed, City side

Classic Room with 1 king bed, City side

  • 24 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Classic Room with 2 single beds and 1 sofa bed, City side

In-room safe, desk, blackout curtains, iron/ironing board

Classic Room with 2 single beds and 1 sofa bed, City side

  • 30 sq m
  • City view
  • Sleeps 6
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Classic Room with 1 king bed, City side

Classic Room with 1 king bed, City side

Classic Room with 1 king bed, City side

  • 32 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room, 3 Single Beds (City Side)

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 3 Single Beds (City Side)

  • Sleeps 4
  • 3 Twin Beds

View all photos for Classic Room with 2 single beds and 1 extra bed, City side

Classic Room with 2 single beds and 1 extra bed, City side

Classic Room with 2 single beds and 1 extra bed, City side

  • 30 sq m
  • City view
  • Sleeps 6
  • 3 Twin Beds

View all photos for Superior Junior Suite with 2 single beds, City side

Superior Junior Suite with 2 single beds, City side

Superior Junior Suite with 2 single beds, City side

  • 60 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

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About this property

Grand Mercure Sapporo Odori Park

Hotel with a 24-hour front desk, a short walk to Odori Park
A restaurant, a coffee shop/cafe, and self parking are available at this hotel. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk, and a front-desk safe.
Grand Mercure Sapporo Odori Park offers 294 accommodations with safes and slippers. A pillow menu is available. 32-inch LED televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, toilets with an electronic bidet, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they enjoy the helpful staff at Grand Mercure Sapporo Odori Park. During your stay, you're just a quick walk from Odori Park. You'll find features like free WiFi in public areas, plus a restaurant and a coffee shop/cafe.
  • Free WiFi
  • Options for a bite to eat include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, an elevator, and a vending machine
  • Guests speak favorably about the overall condition of the property and the helpful staff
  • Just a 5-minute walk from Odori Park and 10 minutes by foot from Tanukikoji Shopping Street
  • Airport shuttle service available for a fee
Some rates at Grand Mercure Sapporo Odori Park are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. Grand Mercure Sapporo Odori Park also features a vending machine, concierge services, and a front-desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Sapporo hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:30 AM.
Grand Mercure Sapporo Odori Park has a restaurant on site.

All-inclusive details

All-inclusive room rates at Grand Mercure Sapporo Odori Park are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 1500 per day; includes in/out privileges)
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–9:30 AM: JPY 3630 for adults and JPY 1815 for children
  • 1 restaurant and 1 coffee shop/cafe

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow menu

Bathroom

  • Deep-soaking bath
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch LED TV
  • Digital channels

More

  • Desk
  • Desk chair
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for JPY 1100.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3630 for adults and JPY 1815 for children
  • Self parking fee: JPY 1500 per day (in/out privileges)
  • Crib (infant bed) fee: JPY 1100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Royton Sapporo Hotel
Royton Hotel
Royton Hotel Sapporo
Royton Sapporo
Sapporo Royton
Royton Sapporo Hotel Sapporo
Royton Sapporo
Mercure Sapporo Odori Park
Grand Mercure Sapporo Odori Park Hotel
Grand Mercure Sapporo Odori Park Sapporo
Grand Mercure Sapporo Odori Park Hotel Sapporo

Grand Mercure Sapporo Odori Park Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 488 out of 1001 reviews
Rating 8 - Good. 351 out of 1001 reviews
Rating 6 - Okay. 107 out of 1001 reviews
Rating 4 - Poor. 40 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tak Shing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 would recommend. Very friendly and helpful staff. Bathroom was fully equipped and hot water was easily available
Stayed 4 nights in Nov 2024

6/10 Okay

Nicola

Business traveller
Liked: Staff & service, amenities
I was slightly disappointed in the rooms of the hotel. I was travelling for business and both myself and my colleague found the rooms smelly and stuffy. The beds were very comfortable though. Overall they were clean enough but the facilities were old. I had a very hard time turning on and off the bathroom sink. The main areas like the lobby and dining areas are spacious and clean and very modern. But overall was a bit disappointed in the rooms themselves.
Stayed 1 night in Nov 2024

6/10 Okay

King

Travelled with partner
Liked: Cleanliness
The property looks big but not much of the facility. We were given a room just above the large rooftop of the othe wing. Very disappointed as the view was not waht it showed on the hotel website. As a result we didn't really want to stay in the room for too much of the time. Fortunately we did not take the breakfast as it might not turn out as what it has promised to be.
Stayed 3 nights in Oct 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand Mercure Sapporo Hotel great visit location
Very nice hotel, staff excellent, breakfast broad - both Japanese and western food & beverages. Esp liked custom eggs benedict station. Complimentary lounge in afternoon & evening for free beer, coffee, tea and light snacks. Room size (~265 ft2) good for medium sized Japanese hotel room. Convenient that New Chitose airport shuttle bus ($12 ea way per person) stops at this hotel. Safe in room large enough for computer, iPad and other things. But essentially on floor so required flashlight and laying on carpet to program first time. Room needed book shelf in corner to lay stuff. Small round table w only one chair. Square table prob more efficient. Bath fine. Good shower & tub room. Bidet nice. Hotel very convenient to Odori Park. Autumn Fest on during our stay, so we ate lunch there every day. About 10 blocks of booths highlighting different food & beverage from many cities in Hokaido Prefecture. Convenient to bus, train, taxis but great walking in all 4 directions from hotel.
Stayed 4 nights in Sep 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

PENNY

Business traveller
Liked: Cleanliness, staff & service, amenities
Really friendly and accommodating staff. Good points were the lounge area with complimentary beverages and location is fantastic. I didn’t use the breakfast facilities so can’t comment but others said there was a great range but probably not value for money, Negatives were lack of ironing facilities and the room, while non smoking, still smelt of stale cigarettes. The shower over the bath was a little annoying. In need of a refurbishment but I’d happily book again.
Stayed 9 nights in Aug 2024

10/10 Excellent

JOHN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. We checked in late (around midnight) and had no issues. Room was very nice and clean. The breakfast was amazing and included champagne for mimosa's! Walkable to akerenga and oodori koen. About a kilometer and a half from Sapporo TV Tower. Tip: if you take a taxi back to the hotel, there is a Mercure Sapporo, and Grand Mercure Oodori Koen. This is "Grand Mercure Oodori Koen." The cab driver was perturbed that we needed to look up our reservation to confirm which location we were going to.
Stayed 1 night in Jul 2024

10/10 Excellent

Sun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are friendly. They offer free afternoon tea and night tea which includes beer and wine
Stayed 2 nights in Jun 2024

6/10 Okay

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Bus to airport is right outside hotel(back side). Room very outdated.
Stayed 1 night in Jun 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and friendly hotel
Friendly staff and provide free car parking
Stayed 1 night in Jun 2024

6/10 Okay

Jacob

Travelled with group
Liked: Cleanliness, staff & service
The room kinda sucked. Was very stuffy, no AC. Very old furniture. No fan in the bathroom
Stayed 4 nights in Jan 2024

8/10 Good

Nyet Shen

Travelled with group
Liked: Cleanliness, amenities
Hotel is quite old, and lamp in the room washroom was flickering during the second day of stay. In addition, hotel staff was not able to make arrangement for the airport taxi in the next early morning (4am) with 24 hours ahead of schedule as being confirmed earlier, and never informed us earlier so that we can think of any other ways, leaving anxiety in us. Luckily, there was a taxi managed to be called to pick us up 3 hours before our departure. Please do not simply give a rest-assurance to get a confirmed taxi when it is not possible, this may cause confusion and anxiety.
Stayed 3 nights in Dec 2023

4/10 Poor

Alan, Honolulu

Stayed 1 night in Jan 2024

8/10 Good

Annick

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
definitely an older hotel. the hotel itself was HUGE with many entrances, kind of confusing on where the reception is as there weren’t any signs. staff know english so very easy check in/out. the room is also old. LARGE, compared to the usual rooms in japan. more western for sure. old outlets, lamps, buttons everything else but they do work. when you first come in it is stuffy but make sure to put the ac on! hint of a dusty smell but it doesn’t really bother you. nice view of the city (well if you’re on the right side in my case). you’d notice some stains, very faint. not in the hot spots in the city but close enough if you don’t mind a walk! very decent if you’d just want the basics!
Stayed 2 nights in Nov 2023

8/10 Good

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Great hotel, big room, outstanding view, but getting outdated feature-wise. Could use separate toilet and bath rooms. Be nice to have an onsite onsen. Access to a microwave. Did enjoy the afternoon coffee area, but some additional food choices would have been nice.
Stayed 5 nights in Aug 2023

10/10 Excellent

Mohamed

Liked: Property conditions & facilities
The room was very wide and clean
Stayed 2 nights in Aug 2023

6/10 Okay

Supanat

Travelled with partner
ok
Stayed 2 nights in Aug 2023

10/10 Excellent

Daniel, Fayetteville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its like stayed my home.
Stayed 3 nights in Jul 2023

6/10 Okay

Dean

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

Byunghun

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was really good to stay here. Hot water and high water pressure are the best. Quiet also.
Stayed 3 nights in May 2023

8/10 Good

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Melinda Chooi Yong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service of ALL the staff were awesome! excellent service and attention to details. Thank you for the non-slip mat in the bathtub for my mom.
Stayed 2 nights in Apr 2023

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly helpful staff and very clean and comfortable hotel. th bed was a bit hard for me.
Stayed 5 nights in Feb 2023

10/10 Excellent

ANH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and classy, clean, view was great for my stay well as very spacious. Airport Limousine bus to and from station is right outside hotel.
Stayed 3 nights in Feb 2023

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Somewhat dated and aged but exceptionally clean and tidy with very attentive staff. Unfortunately few options to eat and no bar. High floor views are exceptional.