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Hotel Sonia Otaru

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Sonia Otaru

Exterior
Hot springs
In-room safe, individually decorated, individually furnished, desk
Reception
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
    Room service
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
1-4-20 Ironai, Otaru, Hokkaido, 047-0031
  • Sakaimachi Street
    1 min walk
  • Otaru Canal
    2 min walk
  • Otaru City General Museum Ungakan
    2 min walk
  • Sapporo (OKD-Okadama)
    46 min drive

Room options

View all photos for Standard Twin Room, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Twin Room, Non Smoking

  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Deluxe Twin Room, Non Smoking

  • 36 sq m
  • Canal view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King Room, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Deluxe King Room, Non Smoking

  • 38 sq m
  • Canal view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

In-room safe, individually decorated, individually furnished, desk

Standard Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Twin Room, Non Smoking

  • 21 sq m
  • City view
  • Sleeps 5
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Twin Room, Non Smoking

  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Large Twin C, Non Smoking, Eco Plan - No Cleaning Service

In-room safe, individually decorated, individually furnished, desk

Large Twin C, Non Smoking, Eco Plan - No Cleaning Service

  • 33 sq m
  • Canal view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Large Twin B, Non Smoking, Eco Plan - No Cleaning Service

In-room safe, individually decorated, individually furnished, desk

Large Twin B, Non Smoking, Eco Plan - No Cleaning Service

  • 26 sq m
  • Canal view
  • Sleeps 5
  • 2 Twin Beds

View all photos for Large Twin A, Non Smoking, Eco Plan - No Cleaning Service

In-room safe, individually decorated, individually furnished, desk

Large Twin A, Non Smoking, Eco Plan - No Cleaning Service

  • 30 sq m
  • Canal view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin B, Canal View, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Twin B, Canal View, Non Smoking

  • 22 sq m
  • Canal view
  • Sleeps 5
  • 2 Twin Beds

View all photos for Deluxe Family Triple Non Smoking

Deluxe Family Triple Non Smoking

Deluxe Family Triple Non Smoking

  • 45 sq m
  • City view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Superior Twin, Canal View, Non Smoking

Superior Twin, Canal View, Non Smoking

Superior Twin, Canal View, Non Smoking

  • 24 sq m
  • Canal view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Twin Room, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Comfort Twin Room, Non Smoking

  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin A, Canal View, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Twin A, Canal View, Non Smoking

  • 22 sq m
  • Canal view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe King, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Deluxe King, Non Smoking

  • 38 sq m
  • Canal view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Twin, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Deluxe Twin, Non Smoking

  • 36 sq m
  • Canal view
  • Sleeps 5
  • 2 Twin Beds

View all photos for Standard Twin Room (Single Use), Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Twin Room (Single Use), Non Smoking

  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Large Twin C, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Large Twin C, Non Smoking

  • 33 sq m
  • Canal view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Large Twin A, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Large Twin A, Non Smoking

  • 30 sq m
  • Canal view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Large Twin B, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Large Twin B, Non Smoking

  • 26 sq m
  • Canal view
  • Sleeps 5
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Accessible, Non Smoking

Deluxe Twin Room, Accessible, Non Smoking

Deluxe Twin Room, Accessible, Non Smoking

  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior
Hotel Torifito Otaru Canal
Free WiFi
Restaurant
Air conditioning
Breakfast available
4.5 out of 5, Wonderful, (1005)
The price is €49
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hotel Torifito Otaru Canal

About this property

Hotel Sonia Otaru

Hotel with a 24-hour front desk, steps from Otaru Canal
Along with a restaurant, this hotel has a coffee shop/cafe and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, a microwave in a common area, and dry cleaning are onsite.
Hotel Sonia Otaru offers 149 air-conditioned accommodations with safes and slippers. Each accommodation is individually furnished and decorated. 26-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor public bath (no minerals) and an indoor mineral hot springs (Japanese-style onsen). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to 11:00 PM. There are hot springs open between 3:00 PM and 11:00 PM.
Hotel Sonia Otaru's great location gets high marks from our customers. During your stay, you're just a quick walk from Otaru Canal. You'll find features like free WiFi in public areas, plus a restaurant and a coffee shop/cafe.
  • Free WiFi
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Self parking and extended parking available for a fee
  • Amenities include a front-desk safe, laundry facilities, and a car charging station
  • Onsite recreation includes hot springs
  • Guests have great things to say about the helpful staff and the location
  • Steps from Otaru Canal and Sakaimachi Street
There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. Hotel Sonia Otaru offers its guests hot springs. Hotel Sonia Otaru also features a vending machine, coffee/tea in a common area, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.
For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 9:30 AM.
寿司バル イルオナイ（IL ONAI） - This sushi bar serves breakfast and dinner.
Room service is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 1200 per night)
  • Extended parking on site (JPY 1200 per day)
  • Limited on-site parking
  • Electric car charging station on site
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–9:30 AM: JPY 2200 per person
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • 寿司バル イルオナイ（IL ONAI）

Things to do

  • Hot springs

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Spa

  • Hot springs
  • Hot springs open from 3:00 PM to 11:00 PM
  • Hot springs water temperature (Celsius) - 39
  • Indoor mineral hot springs (onsen)
  • Indoor public bath (no minerals)
  • Outdoor mineral hot springs (onsen)
  • Outdoor public bath (no minerals)
  • Public bath open from 3:00 PM to 11:00 PM
  • Separate men/women areas in public bath

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Shared microwave

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Heating

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 26-inch LCD TV
  • Digital channels

Food and drink

  • Electric kettle
  • Fridge

More

  • Desk
  • Electrical adapters/chargers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 4500.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2200 per person
  • Self parking fee: JPY 1200 per night
  • Extended parking fee: JPY 1200 per day
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: JPY 4500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Hot springs access available from 3:00 PM to 11:00 PM.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sonia
Hotel Sonia Otaru
Sonia Hotel
Sonia Otaru
Hotel Sonia Otaru, Hokkaido
Sonia Hotel Otaru
Hotel Sonia Otaru Hotel
Hotel Sonia Otaru Otaru
Hotel Sonia Otaru Hotel Otaru

Hotel Sonia Otaru Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 503 out of 1001 reviews" "
Rating 8 - Good. 350 out of 1001 reviews" "
Rating 6 - Okay. 105 out of 1001 reviews" "
Rating 4 - Poor. 28 out of 1001 reviews" "
Rating 2 - Terrible. 15 out of 1001 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Katie

Travelled with family
Liked: Staff & service
I was rather disappointed with this hotel. The lobby was very nice and open, upon check in, the service was excellent. However, the rooms are quite old, especially the bath room. There were hair and small dirt marks ok the bed sheets, and for some strange reason, the pillow are small and in a square shape (like a small European pillow). The hotel is made up of 3 wings, but only has one small restaurant, so in the morning the line is crazy and the food area is overcrowded. The food choice was very limited as well. The location of the hotel is great, right next to the Otaru Canal, easy walking distant to most of the tourist attraction.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Kamen

Travelled with family
Liked: Cleanliness
Average Japanese hotel, complicated parking.
The hotel is not new but reasonably maintained. Mattresses are a a bit squeaky. Overall a clean place. We didn’t use the onsen. We came with a small baby. It was a rainy day. We appreciate it was an hour early for check in, and no problem with us. But showing the reception staff that there are no cars at all in the parking lots they still asked us to go away, park in a public car park, and come back to park at the time of check in. Rules may be rules, but really…? Eventually we parked, but when we drove out in the rain on our rerun found there was no longer parking for us, as we hadn’t reserved our spot, only paid. We found parking in the end, but why so complicated? Anyway, we do not recommend this hotel for guests with a car. Parking in Japan is relatively inexpensive and not complicated, except here. The breakfast we also rate below average for both Asian and European standards, but not a deal breaker. Lots of other breakfast places nearby. I seldom write such reviews. Otaru is a charming town and worth visiting.
Stayed 1 night in Jul 2024

10/10 Excellent

Raymond

Stayed 2 nights in Jul 2024

6/10 Okay

Shan

Travelled with partner
Disliked: Staff & service, amenities
location is good
Stayed 1 night in Jul 2024

8/10 Good

lai won

Beds not comfy and furniture very old fashioned
Stayed 1 night in Jun 2024

6/10 Okay

Jianming

Travelled with family
Location
Stayed 2 nights in May 2024

8/10 Good

Charles

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Randy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great service!
Stayed 3 nights in Apr 2024

8/10 Good

Joyce Puiling

Travelled with family
Liked: Cleanliness, room comfort
Convenient and comfortable stay, a good experience
Stayed 2 nights in Apr 2024

6/10 Okay

Christopher

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Lobby is nice and Location is ok, walking to the train station and most of the attractions. Rooms are dated, and needs some TLC. Not as clean as other similar price hotels in Japan. Same with the Service, was expecting more.
Stayed 2 nights in Mar 2024

6/10 Okay

Gyoung Hoon

Travelled with family
Disliked: Amenities, property conditions & facilities
Not clean.
Stayed 2 nights in Mar 2024

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Nice location on canal and good amenities.
Enjoyed the location and paying for the breakfast was worth it. Our room was fairly dingy however—could really use updates including a paint job and new furniture—the bed was comfortable but the rest of the room was lackluster. The Onsen was lovely and service was great when we needed them.
Stayed 2 nights in Feb 2024

8/10 Good

MYRA

Liked: Cleanliness, staff & service, property conditions & facilities
There's an Onsen within the hotel and Otaru canal can be viewed through the window. Location however is a bit far from JR Otaru station but walkable. It's a hassle though if you have luggages.
Stayed 1 night in Feb 2024

8/10 Good

Yick Hung

Travelled with family
convenient for shopping and sight seeing staff language skill is very limited; one of front desk male old guy is not helpful at all
Stayed 1 night in Feb 2024

2/10 Terrible

Howard

Stayed 3 nights in Jan 2024

8/10 Good

Hiroshi

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
gold member. no late check out. super rude staff urgently trying to kick you out to free their room
Stayed 2 nights in Jan 2024

6/10 Okay

Alexander

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

YI YAN

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Great place, warm staff, superb restaurant. Furniture a bit shabby, but worth the proce
Stayed 4 nights in Jan 2024

10/10 Excellent

Si Qi

Travelled with family
Liked: Cleanliness, staff & service, amenities
excellent view
Stayed 2 nights in Jan 2024

6/10 Okay

Kwok Leung

Travelled with partner
Liked: Cleanliness, staff & service
It’s not very new condition but very good location and convenient to go popular places
Stayed 1 night in Jan 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not up to expectations
Had a unpleasant stay. 1. No complimentary mineral water in room 2. Front desk does not help to arrange yamato delivery to other hotels (all other hotels does help and no issue) 3. Taxi service - you have to call yourself using their taxi phone (all other hotels help you to call and arrange taxi) 4. Rooms very dated and not refurbished. Walls are stained. Furniture full of scratches and missing handles. Toilet have musted smell and very budget feel. 5. Air humidifier is bad condition and made noises/sound during 1st night stay. Keep making us and kids wake up. Please improve on your guest experience and service offering. Family of 4 (2 adults, 1 child and 1 infant) 2 big, 1 medium luggages and 1 stroller. Booked 3 nights, I stayed one night and booked another neigbour hotel for the other 2 night stay which was fantastic! Only saving grace is the good breakfast and service at the restaurant. That is why it is 2 star.
Stayed 3 nights in Jan 2024

10/10 Excellent

Lyka

Travelled with partner
Liked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Miho, Rockville

Stayed 2 nights in Jan 2024