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Grand Park Otaru

4.0 star property
VIP Access

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Photo gallery for Grand Park Otaru

View from room
Presidential Suite Room, Non Smoking
Exterior
TV
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Parking available
  • Laundry
  • 24/7 front desk

Explore the area

Map
11-3 Chikko, Otaru, Hokkaido, 047-0008
  • Sakaimachi Street
    ‪19 min walk‬
  • Otaru Music Box Museum
    ‪3 min drive‬
  • Shin Nihonkai Ferry
    ‪3 min drive‬
  • Sapporo (OKD-Okadama)
    ‪45 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Presidential Suite Room, Non Smoking

Presidential Suite Room, Non Smoking

Presidential Suite Room, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Japanese Style Room, Non Smoking, Ocean View

Japanese Style Room, Non Smoking, Ocean View

Japanese Style Room, Non Smoking, Ocean View

  • 44 sq m
  • Sleeps 5
  • 3 Twin Futons

View all photos for Japanese Style Suite Room, Non Smoking, Ocean View

Japanese Style Suite Room, Non Smoking, Ocean View

Japanese Style Suite Room, Non Smoking, Ocean View

  • 52 sq m
  • Ocean view
  • Sleeps 7
  • 4 Twin Futons

View all photos for Superior Twin Room, Non Smoking, Mountain View - No room cleaning provided

In-room safe, desk, laptop workspace, free WiFi

Superior Twin Room, Non Smoking, Mountain View - No room cleaning provided

  • Mountain view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking, Ocean View - No room cleaning provided

In-room safe, desk, laptop workspace, free WiFi

Superior Twin Room, Non Smoking, Ocean View - No room cleaning provided

  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Executive Suite Room, Non Smoking

Executive Suite Room, Non Smoking

Executive Suite Room, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Bay Suite Room, Non Smoking

Bay Suite Room, Non Smoking

Bay Suite Room, Non Smoking

  • Bay view
  • Sleeps 3
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Deluxe Twin Room, Non Smoking, Ocean View - No room cleaning provided

In-room safe, desk, laptop workspace, free WiFi

Deluxe Twin Room, Non Smoking, Ocean View - No room cleaning provided

  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for 2 Connecting Twin Room, Non Smoking, Ocean View

2 Connecting Twin Room, Non Smoking, Ocean View

2 Connecting Twin Room, Non Smoking, Ocean View

  • Ocean view
  • Sleeps 6
  • 4 Large Twin Beds

View all photos for Superior Double Room, Non Smoking, Ocean View - No room cleaning provided

In-room safe, desk, laptop workspace, free WiFi

Superior Double Room, Non Smoking, Ocean View - No room cleaning provided

  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, Non Smoking, Mountain View - No room cleaning provided

In-room safe, desk, laptop workspace, free WiFi

Deluxe Twin Room, Non Smoking, Mountain View - No room cleaning provided

  • Mountain view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Double Room, Non Smoking, Mountain View

In-room safe, desk, laptop workspace, free WiFi

Superior Double Room, Non Smoking, Mountain View

  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, Non Smoking, Mountain View

In-room safe, desk, laptop workspace, free WiFi

Superior Twin Room, Non Smoking, Mountain View

  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, Non Smoking, Mountain View

In-room safe, desk, laptop workspace, free WiFi

Deluxe Double Room, Non Smoking, Mountain View

  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, Non Smoking, Mountain View - No room cleaning provided

In-room safe, desk, laptop workspace, free WiFi

Superior Double Room, Non Smoking, Mountain View - No room cleaning provided

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, Non Smoking, Mountain View

In-room safe, desk, laptop workspace, free WiFi

Deluxe Twin Room, Non Smoking, Mountain View

  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking, Ocean View

In-room safe, desk, laptop workspace, free WiFi

Superior Twin Room, Non Smoking, Ocean View

  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, Non Smoking, Ocean View

In-room safe, desk, laptop workspace, free WiFi

Deluxe Double Room, Non Smoking, Ocean View

  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, Non Smoking, Ocean View

In-room safe, desk, laptop workspace, free WiFi

Superior Double Room, Non Smoking, Ocean View

  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, Non Smoking, Ocean View

In-room safe, desk, laptop workspace, free WiFi

Deluxe Twin Room, Non Smoking, Ocean View

  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds

Similar properties

Restaurant

Hotel Torifito Otaru Canal

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, (1003)
The price is €67
for 1 room
includes taxes & fees
17 Mar - 18 Mar
Hotel Torifito Otaru Canal

About this property

Grand Park Otaru

Mountain ski retreat with 2 restaurants and bar/lounge
Skiing and snowboarding are not the only attractions at Grand Park Otaru, where you can sip cocktails at the bar/lounge and take advantage of ski storage and complimentary wireless internet access.
Grand Park Otaru offers 296 air-conditioned accommodations with safes and coffee/tea makers. This Otaru hotel provides complimentary wireless Internet access.

Bathrooms include shower/tub combinations, slippers, bidets, and toilets with an electronic bidet. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Grand Park Otaru. During your stay, you'll be connected to a shopping center, and within walking distance of Sakaimachi Street. Enjoy features like free WiFi in public areas, plus 2 restaurants and a bar.
  • Free WiFi
  • Enjoy a bite to eat at Cocoro, a fine-dining restaurant that serves Japanese cuisine
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Guests speak favorably about the proximity to public transportation and the clean accommodations
  • Just a 4-minute drive from Otaru Canal and a few minutes from Sakaimachi Street
  • Ski shuttle service available for a fee
This hotel's ski shuttle (surcharge) will get you to the slopes in no time. Conveniences like ski storage and shopping on site allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

There are 2 restaurants on site. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Otaru hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.
Cocoro - This fine-dining restaurant specializes in Japanese cuisine and serves dinner only.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (JPY 1650 per day; includes in/out privileges)
  • Limited on-site parking
  • On-site parking includes off-street options
  • Ski shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: JPY 3025 for adults and JPY 1694 for children
  • 2 restaurants
  • 1 bar

Restaurants on site

  • Cocoro

Things to do

  • Shopping

Family friendly

  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Wedding services

Business services

  • Conference space

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Coffee grinder
  • Electric kettle
  • Fridge

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
A scheduled power, water, and hot water outage will take place on March 12, 2025 from midnight to 5 AM. All facilities that use power, including elevators will not be available during this time.
The type of breakfast (buffet or full) available at this property varies with stay dates.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3025 for adults and JPY 1694 for children
  • Covered self parking fee: JPY 1650 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Housekeeping service is not provided for "No room cleaning provided" room types, and trash removal and towel exchanges are provided every other night beginning on the second night. For all other room types, housekeeping, trash removal and towel exchanges are provided daily.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Grand Park Otaru
Otaru Grand Park
Grand Park Hotel Otaru
Grand Park Otaru Hokkaido
Grand Park Otaru Hotel Otaru
Hilton Otaru
Otaru Grand Park Hotel
Otaru Hilton
Grand Park Otaru Hotel
Otaru Hilton
Grand Park Hotel Otaru
Otaru Grand Park Hotel
Hilton Otaru
Grand Park Otaru Hokkaido
Otaru Hilton
Hilton Otaru
Grand Park Hotel Otaru
Otaru Grand Park Hotel
Grand Park Otaru Hotel
Grand Park Otaru Otaru
Grand Park Otaru Hokkaido
Grand Park Otaru Hotel Otaru

Grand Park Otaru Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 539 out of 1005 reviews
Rating 8 - Good. 334 out of 1005 reviews
Rating 6 - Okay. 67 out of 1005 reviews
Rating 4 - Poor. 46 out of 1005 reviews
Rating 2 - Terrible. 19 out of 1005 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
オーシャンビューだったのでお部屋からの眺めはとても良く、ショッピングモールに繋がっていたのもたいへん良かったです。残念だったのは、小樽の観光場所から遠く施設自体にかなり年季を感じました。
Stayed 1 night in Nov 2024

10/10 Excellent

Constanze

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

HUI

Stayed 3 nights in Oct 2024

10/10 Excellent

stanley, edmonton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good view and link with shopping centre
Stayed 2 nights in Oct 2024

10/10 Excellent

Grisha

Stayed 2 nights in Sep 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, opulent foyer and dining area. Large western size room, harbour view. Breakfast was amazing, seafood, salad items, huge room overlooking marina. Highly recommend!
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Grand Oark Otaru
The ocean view from our room was very nice. There is a shopping mall next to the hotel but not much food variety. It was a 10mins walk from Otaruchikku station but Sakamachi food street was 20mins walk from hotel. Otaru Canal was 30mins walk from hotel.
Stayed 4 nights in Oct 2024

8/10 Good

RIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Sam

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size of room and service
Stayed 2 nights in Oct 2024

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Located within shopping mall so access is easy from train station if weather bad. However not near Otaru sights if you don't want to walk 30 Min. Ocean view from rooms is spectacular.
Stayed 2 nights in Sep 2024

4/10 Poor

KOBAYASHI

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

S.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge four star rooms overlooking beautiful bay and marina with bonus sunset view. Connects directly to train station through a local shopping center that will have everything you want and need including non-tourist super market and restaurants frequented by locals. That is because Otaru Minami is actually a commuter suburb of Sapporo! Easy one stop train ride to the touristy area of Otaru if you want. The Teppenacki and afternoon tea at the hotel aee world class top notch (locals good for special occasions) and priced accordingly. Staff are the friendliest we have met in all of Japan.
Stayed 2 nights in Aug 2024

10/10 Excellent

issei

Stayed 1 night in Sep 2024

4/10 Poor

Matee

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Sep 2024

10/10 Excellent

youngsoo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Wing Kee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is big with seaview But it is outdated
Stayed 3 nights in Jul 2024

8/10 Good

Cheuk Yuen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A convenient location linked major shopping mall and restaurants.
Stayed 2 nights in Aug 2024

8/10 Good

Li Ling

Liked: Cleanliness, staff & service
Friend staff and convenience location is a plus.
Stayed 2 nights in Aug 2024

2/10 Terrible

RIEKO

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
お部屋が散らかっていた。 風呂場と洗面所に髪の毛が散らかっていた。
Stayed 1 night in Jul 2024

10/10 Excellent

SUK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

HISAYO

Travelled with family
Stayed 2 nights in Jul 2024

10/10 Excellent

Jong Liat

Stayed 2 nights in Jul 2024

8/10 Good

Hin Cheong, Tsuen Wan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Kanako

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
窓一面の海景色
1泊でしたが快適に過ごせました。 部屋の窓一面の海景色は最高！ 朝食も素晴らしい。 ただ、エアコンの効きが遅いこととテレビがつきにくかったことが少々残念。 でも、また利用したいと思います。
Stayed 1 night in Jun 2024

6/10 Okay

Pok Man

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom is so outdated and smell of sweaty smell similar to humid and unclean towel
Stayed 2 nights in Jun 2024