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Setup Hotels

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Setup Hotels

Standard A, 1 Queen Bed
Free daily local cuisine breakfast
Restaurant
Lobby sitting area
Premium bedding, in-room safe, free WiFi, bed sheets

Reviews

6.8 out of 10

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
Calle Central # 1, casi Esquina de la Av. España, Santo Domingo Este, Santo Domingo
  • National Aquarium
    6 min walk
  • Agua Splash Caribe Aquatic Park
    8 min walk
  • Agua Splash Caribe Parque Acuatico
    13 min walk
  • Santo Domingo (SDQ-Las Americas Intl.)
    19 min drive

Room options

View all photos for Standard A, 1 Queen Bed

Premium bedding, in-room safe, free WiFi, bed sheets

Standard A, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard B, 1 Queen Bed

Standard B, 1 Queen Bed

Standard B, 1 Queen Bed

  • Sleeps 1
  • 1 Queen Bed

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includes taxes & fees
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About this property

Setup Hotels

Hotel with free breakfast, a quick walk to National Aquarium
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free breakfast (local cuisine) and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, concierge services, and dry cleaning. Limited housekeeping is available.
Setup Hotels offers 12 air-conditioned accommodations with safes and fans. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on weekdays only.

During your stay at Setup Hotels, you're just a quick walk from Malecon. Free breakfast, free WiFi in public areas, and a restaurant are available.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • 6 minutes by foot from National Aquarium and a 4-minute drive from Three Eyes Park
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A terrace, an arcade/game room, and tour/ticket assistance are also featured at Setup Hotels.

This 3-star Santo Domingo Este hotel is smoke free.

Guests are served free local cuisine breakfast daily from 8:00 AM to 9:00 AM.
Setup Hotels has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking options include a garage
  • Free off-site parking within 20 ft; booking required
  • Street parking available

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM–9:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Arcade/games room

Family friendly

  • Arcade/games room
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (weekdays only)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Nature reserve
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Fan
  • Premium bedding

Bathroom

  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

More

  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Setup Hotels

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Setup Hotel Malecón Este Santo Domingo Este
Setup Hotel Malecón Este
Setup Malecón Este Santo Domingo Este
Setup Malecón Este
Setup Hotels Hotel Santo Domingo Este
Setup Hotels Santo Domingo Este
Hotel Setup Hotels Santo Domingo Este
Setup Hotel Malecón del Este
Setup Hotels Hotel
Santo Domingo Este Setup Hotels Hotel
Hotel Setup Hotels
Setup Hotels Hotel
Setup Hotels Santo Domingo Este
Setup Hotels Hotel Santo Domingo Este

Setup Hotels Reviews

Reviews

6.8
Rating 10 - Excellent. 30 out of 81 reviews" "
Rating 8 - Good. 15 out of 81 reviews" "
Rating 6 - Okay. 9 out of 81 reviews" "
Rating 4 - Poor. 7 out of 81 reviews" "
Rating 2 - Terrible. 20 out of 81 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very bad / sub-standard hotel
My wife stayed at this hotel for one night, the room was below average, clean enough to say the least, there was no soap in the bathroom, used toilet paper, the attendant does not know anything about anything, she offered to bring a bottle of water for the room, never came back, the hotel advertise a free breakfast, it was a lie, there is no breakfast, the customer service is non existing, I would never recommend or stay in this hotel ever again.
Stayed 1 night in Aug 2024

10/10 Excellent

Balwinder

Stayed 2 nights in Jun 2024

10/10 Excellent

Paul Ronaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Syed

Liked: Staff & service, property conditions & facilities
An Average hotel
Stayed 2 nights in May 2024

8/10 Good

Watson Raulis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

2/10 Terrible

Maria L.

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First at all, this hotel was difficult to find as has not even its name displayed outside. Extremely poor customer service, room had no toilet paper, no tv program, no free minibar (as advertised), cold shower, no internet, and the manager was never available to address these issues. Next day there was no electricity and then no air conditioning in an 80 F degrees environment. A total nightmare that made me leave to a more decent place. A gave 1 star because there is no 1/4 of a star.
Stayed 6 nights in Feb 2024

2/10 Terrible

Jose D.

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is not the same that the showing on the pictures is dirty, in the rooms the ac not working, the bathrooms are dirty and the toiles not working well.

10/10 Excellent

Shannakay

Stayed 2 nights in Jan 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice employees very helpful, cold AC, and great location with many restaurants that's close to the airport.
Stayed 1 night in Dec 2023

2/10 Terrible

Carlos

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt check-in left inmediatly. Stay away from that place.
Stayed 1 night in Dec 2023

4/10 Poor

Eunice

Disliked: Property conditions & facilities
I did not have a great experience at this hotel. 1/5 experience. I pulled the sheets off my bed and the sheet covering the mattress was dirty. The hotel staff was kind and helpful though they missed informed me on what time breakfast was and when I went down I was told breakfast was over. The following day when I received breakfast it was poor. I was served a salami and cheese sandwich and the person across from me was served mashed potatoes with eggs and salami. So I believe they serve you what they have and it’s not a universal breakfast for everybody. There was no menu to choose from. I had a bad Wi-Fi connection in my room on the fifth floor room 18. The sink water would not run and the toilet seat was cracked in many places. The shower had good water pressure but the water went everywhere on the ground. The room includes a mini fridge with nothing in it and a dim lamp. Positive: The lighting in the room was good and I had a great view of the waterfront. The best thing about this hotel is the location but your stay may vary from person to person depending on the room and service they give you

10/10 Excellent

James

Stayed 1 night in Oct 2023

2/10 Terrible

Robert

Disliked: Staff & service, property conditions & facilities
I want you to give me a refund because i was staying 2 days instead of 3 days
Stayed 3 nights in Jun 2023

6/10 Okay

Martine

Stayed 1 night in Jun 2023

10/10 Excellent

Kamar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean friendly staffs excellent customer service 👏 👌 👍 😀
Stayed 8 nights in Apr 2023

4/10 Poor

Edmundo

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
La cama deteriorada y vieja. Los llavines de la ducha y lavamanos muy deteriorados y viejos Goteras del lavamanos Al ducharse, se llena de agua el baño La puerta de la terraza no cerraba y estaba desencajada
Stayed 1 night in Jan 2023

2/10 Terrible

Gregory

8/10 Good

Pedro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good 👍👍👍
Excellent service of all staff especially of Bety good and reliable places to stay Good job
Stayed 1 night in Nov 2022

2/10 Terrible

juan

Stayed 3 nights in Aug 2022

8/10 Good

Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very quiet, the breakfast morning so delicious
Stayed 3 nights in Jun 2022

2/10 Terrible

Mirvens

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I book the hotel with breakfast included, there is no breakfast at all not even one day that’s so unfair and crazy I don’t appreciate at all. Never go there again. And also Expidia you need to refund me the rental money ASAP please.
Stayed 3 nights in Jun 2022

10/10 Excellent

Dylan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

6/10 Okay

Hunter

Stayed 1 night in Jan 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

2/10 Terrible

Rosette J

Travelled with partner
Liked: Staff & service
Disliked: Amenities
What I like about the hotel, it was just a place to sleep and there was a small fridge in the room which was great.
Stayed 3 nights in Sep 2021