Mercury

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Where to?

Dates

February 2025

March 2025

Overview
Rooms
Location
Policies

Popular amenities

Bar
Gym
Parking available
All-inclusive
Pool
Laundry

Explore the area

Avenida del Mar, S/N, Santa Susanna, Catalonia, 08398

Santa Susanna Beach
‪4 min walk‬
Les Dunes Beach
‪4 min walk‬
Les Caletes Beach
‪8 min walk‬
Gerona (GRO-Costa Brava)
‪42 min drive‬

Room options

Double Room

17 sq m
Ocean view
Sleeps 3
2 Twin Beds OR 1 Double Bed

Single Room

17 sq m
Sea view
Sleeps 1
1 Twin Bed

Triple Room

19 sq m
Sea view
Sleeps 3
1 Twin Bed and 1 Queen Bed

Similar properties

Pool
Spa
Pet-friendly
Kids pool

for 1 room

includes taxes & fees

2 Mar - 3 Mar

About this property

Family-friendly hotel with a fitness center and a seasonal outdoor pool

Along with a restaurant, this hotel has a fitness center and a bar/lounge. Additionally, a poolside bar, a conference center, and a complimentary children's club are onsite.

Mercury offers 322 air-conditioned accommodations with safes and complimentary toiletries. Rooms open to balconies. Flat-screen televisions come with satellite channels.

Bathrooms include showers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Mercury, you're just a quick walk from Santa Susanna Beach. Features include a restaurant, a gym, and a poolside bar.

Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
Self parking available for a fee
Take a swim in the seasonal outdoor pool
Services include a free kid's club, dry cleaning/laundry, and a concierge
Onsite recreation includes a gym, bike rentals, and a playground
Just a 4-minute walk from Santa Susanna Beach and 4 minutes by foot from Les Dunes Beach

Some rates at Mercury are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Mercury offers its guests a seasonal outdoor pool, a fitness center, and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

A business center and 2 meeting rooms are available. A terrace, a complimentary children's club, and an arcade/game room are also featured at the family-friendly Mercury. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Buffet Restaurant - This buffet restaurant serves breakfast, lunch, and dinner.

All-inclusive details

All-inclusive room rates at Mercury are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Parking and public transport

Covered self parking on site (EUR 18 per day)
Limited on-site parking

Food and drink

1 restaurant
1 poolside bar and 1 bar

Restaurants on site

Buffet Restaurant

Things to do

Arcade/games room
Bike rentals
Billiards/pool table
Children's pool
Fitness centre
Playground
Seasonal outdoor pool
Shopping

Family friendly

Arcade/games room
Children's pool
Free children's club
Corner/local shop
Playground
Seasonal outdoor pool

Conveniences

ATM/banking services
Lift
Gift shop/newsstand
Corner/local shop

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff
Tour/ticket assistance

Business services

Business centre
Computer station
Conference centre
Meeting rooms - 2

Outdoors

Garden
Pool sunloungers
Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible (may have limits)

TV in lobby

Room amenities

Bedroom

Air conditioning
Bed sheets
Heating

Bathroom

Free toiletries
Private bathroom
Shower
Towels

Entertainment

Flat-screen TV
Satellite channels

Desk
Phone
Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Covered self parking fee: EUR 18 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property Registration Number HB-003898

We should mention

Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
The seasonal pool will open in April and close in September.

Property is also known as

Hotel Mercury

Mercury Hotel

Mercury Hotel Santa Susanna

Mercury Santa Susanna

Hotel Mercury Santa Susanna

Mercury Hotel Santa Susana

Mercury Hotel

Hotel Mercury

Mercury Santa Susanna

Mercury Hotel Santa Susanna

Mercury Reviews

6.6

7.0/10

Cleanliness

6.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

8/10 Good

Verified traveller

Travelled with family, Travelled with group

14 Oct 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good value and clean. Food isn't the best for for the money I paid was fine.

Stayed 3 nights in Oct 2019

4/10 Poor

Verified traveller

Travelled with family and small children

26 Aug 2019

Disliked: Amenities, property conditions & facilities

Check-in awful. Not friendly, reservation details screwed up, took over an hour to sort out, air conditioning not working, not enough beds in rooms as per bookings. I am seeking full refund. Ruined holiday.

Stayed 4 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with family

13 Aug 2019

Food and entertainment were good. AC did not work well. We had to pay extra for Parkingand were asked to pay extra for wifi.

Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveller

15 Mar 2019

Disliked: Cleanliness, property conditions & facilities

Stayed 2 nights in Feb 2019

8/10 Good

Liz, Uk

25 Sept 2018

Food let the hotel down. Not 4 star quality. Some staff ok. Others rude. Were not interested in any concerns

Stayed 3 nights in Sep 2018

6/10 Okay

Mr graham, london

24 Aug 2018

very good location - opp train station - near beach - nice location - food was ok - but its NOT english 4* - no way - they charge for room safes - TV in rooms real real crap - nice balcony but very small uncomfortable plastic chairs - room dirty - they very mean with towels and shampoo and no locks on toilet - big room - my wife stated it was like a nice HOSTEL - felt very Russian - but nice location and pool ok - gym very poor - we had family in a hotel 4* a few doors down and that was really 4* - hotel seems old now

Stayed 7 nights in Aug 2018

10/10 Excellent

Kelly

24 Mar 2018

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Muhammad Hannan

1 Mar 2018

Liked: Cleanliness, room comfort

Stayed 5 nights in Feb 2018

6/10 Okay

Natalia

18 Oct 2016

Liked: Cleanliness, room comfort

We enjoyed staying in the the Hotel Mercury although there were few drawbacks. The food wasn't that good quality as it should be in 4 stars hotel. I wouldn't recommend this hotel for all inclusive staying. Half board was enough.

4/10 Poor

Tank, Ex Forces, UK

11 Oct 2016

Liked: Staff & service

Limited drinks with full board

The hotel was OK. The location albeit at the end of the strip was right by the local trainline (not noisy), train runs right along side main strip and they were on time and regular. Tickets had to be bought the hotel side of the road mind and not at the platform (€19.80 return 2 x adults) We were only there Fri till Mon but went Full Board. But don't expect any type of drink with your evening meal as even water had to be bought. You only got free tea, coffee, juice and water with breakfast. Can't comment on lunch as we were out. Didn't sample.much of the evening entertainment as again we were out and about but what we did see wasn't much to write home about

10/10 Excellent

Verified traveller

10 Oct 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Aneta, london

6 Sept 2016

Liked: Staff & service

Disliked: Cleanliness

Photos better then reality

Hotel need updating Rooms very basic, our bedding haven't been changed even once during 7 nights stay... Food good, lots of fish, salad, chips :) and vegetarian option- sadly always pasta... Staff- nice, polite, helpful, great receptions Lesle- very helpful always smiling

8/10 Good

Paula, England

12 Aug 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Train station just across the road so ideal and cheap for visiting other costal resorts and Barcelona. Beach 5 mins walk. Hotel and pool clean. We were all inclusive and had a good daily choice of food and drink and were served by friendly staff. I would recomend this hotel.

6/10 Okay

Verified traveller

8 Aug 2016

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

Room air conditionig in room was non existence. Had to pay for wi fi as had a phone and tablet . Not enough Sun beds round pool , was a mad dash at 9 am , All gone in 3 minutes . Breakfast not English friendly, bacon and beans only once in 6 days was very poor.

10/10 Excellent

John, Ireland

4 Mar 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We enjoyed a short stay. The hotel is a very high standard, and a good base to explore the area

10/10 Excellent

ROY, SHEFFIELD

13 Jun 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant Hotel a Must to Book

This hotel has a 4star rating but I would rate it as follows, Firstly the hotels reception is situated in the wrong position to the rest of the hotel which spoils the natural flow so I would rate this as a 3 star, Secondly the food was very good but I would rate this as a 3 star +, 3 the pool area is brilliant and because of the strict rules you can only access this via the bar area which is closed until 9:00am thus stopping people from putting out towels from when the sun rises unless you go out through the reception and into the pool area from the front of the hotel, even then the people who have flouted the rules get a shock when the cleaners and pool attendant have removed the offending persons towels all to the end of the pool area, there are also areas where it is quieter to sunbathe if you need this plus areas of grass to relax on. I stayed at this hotel in June 2015. ALL OF THIS AT A 2 STAR PRICE

4/10 Poor

wendy, norwich uk

16 Sept 2010

Liked: Cleanliness, room comfort

Disliked: Property conditions & facilities

"Not impressed "

I was not impressed with the condition of the bathrooms its not it wasn't clean it just needs some new shower units and wash basins. We had to complain and they gave us another room but that only just done the job!

8/10 Good

Rima

3 Oct 2022

Stayed 4 nights in Sep 2022

8/10 Good

elhadjmohamed

2 Nov 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Merci à tous

Un bon séjour merci à tous

Stayed 7 nights in Oct 2019

4/10 Poor

Verified traveller

Travelled with partner

3 Sept 2019

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Estuve dos días pero suficiente para no volver. La habitación, camas y televisión muy mal estado la tele super pequeña.

Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family

19 Aug 2019

Disliked: Cleanliness, staff & service, property conditions & facilities

Es un hotel que años atras pudo tener 4 estrellas ,ahora con mucha pena seria merecedor de 3.

Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family and small children

4 Aug 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

El hotel correcto y la comida muy muy justa. Lo mejor la piscina y q se podia aparcar cerca sin pagar mas

Stayed 2 nights in Jul 2019

4/10 Poor

Fran

18 Jun 2019

Liked: Cleanliness, room comfort

Disliked: Staff & service

Desilusion

Estancia en general la regular, pq para ser un hotel de 4 estrellas superior hay varias cosas que en hoteles inferiores de categoría son mejores. Sobretodo la comida, escasa y poca variedad y encima no reponen con normalidad.

Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with family and small children

24 May 2019

Disliked: Cleanliness

eten was goed. minder goed kamer werd niet goed shoon gemaakt zoals onder de bed zoals de tafel en de kastjes van de bed en niet vergeten er werden weinig activiteiten met de kinderen gedaan dat vond ik het ergst

Stayed 3 nights in May 2019

8/10 Good

Lillian

16 May 2019

Liked: Property conditions & facilities

Ferieanmeldelse

Uhøflig betjening i receptionen. da jeg ankom om natten. Meget støj i det eneste lokale der var ifm baren, et slags cafeteria, hvor der ofte var meget støj fra musik og aktiviteter så udover at sidde på værelset eller ved poolen var der ikke noget område man kunne sidde i nogenlunde ro og drikke en kop kaffe. Ikke engang i læserummet, der var der også ofte højt musik. Men ellers fint ophold, fin service i spisesalen og rengøringspersonale var venlige og også i receptionen udover ved ankomst. Hotellet lå centralt ift strand og butikker og togstation.

Stayed 5 nights in May 2019