ALEGRIA Florida Park

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Dates

January 2025

February 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

Gym

Parking available

All-inclusive

Room service

Hot tub

Explore the area

Avenida del Mar 17, Santa Susanna, 08398

Les Caletes Beach
5 min walk
Restaurante Florida Park
1 min walk
Santa Susanna Station
10 min walk
Gerona (GRO-Costa Brava)
36 min drive

Room options

Double Room Single Use

Sleeps 1
1 Twin Bed

Double Room (Sea/Pool View)

Sleeps 2
2 Twin Beds OR 1 Double Bed

Triple Room (3 + 0)

Sleeps 3
3 Twin Beds OR 1 Twin Bed and 1 Double Bed

Triple Room (2 + 1, Sea/Pool View)

Sleeps 3
3 Twin Beds OR 1 Twin Bed and 1 Double Bed

Triple Room (2 + 1)

Sleeps 3
3 Twin Beds OR 1 Twin Bed and 1 Double Bed

Family Room (2 + 2)

Sleeps 4
2 Twin Beds and 1 Double Bed

Family Room (3 + 1)

Sleeps 4
2 Twin Beds and 1 Double Bed

Triple Room (3 + 0, Sea/Pool View)

Sleeps 3
3 Twin Beds OR 1 Twin Bed and 1 Double Bed

Family Room (3 + 1, Sea/Pool View)

Sleeps 4
2 Twin Beds and 1 Double Bed

Family Room (2 + 2, Sea/Pool View)

Sleeps 4
2 Twin Beds and 1 Double Bed

Family Room (4 + 0, Sea/Pool View)

Sleeps 4
2 Twin Beds and 1 Double Bed

Double Room Single Use (Sea/Pool View)

Sleeps 1
1 Twin Bed

Double Room

Sleeps 2
2 Twin Beds OR 1 Double Bed

Family Room (4 + 0)

Sleeps 4
2 Twin Beds and 1 Double Bed

About this property

Family-friendly hotel with a full-service spa and a fitness center

A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.

ALEGRIA Florida Park offers 354 accommodations with minibars and safes. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, and hair dryers.

This Santa Susanna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body scrubs. The spa is equipped with a spa tub and Turkish bath/hammam. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

During your stay at ALEGRIA Florida Park, you're just a quick walk from Les Caletes Beach. Enjoy features like a full-service spa, an outdoor pool, and a restaurant.

Free WiFi
Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
Buffet breakfast served daily for a fee
WiFi in some public areas for a fee
Self parking available for a fee
Take a swim in the outdoor pool or soak in the spa tub
Treat yourself to massages or body scrubs at the spa
Services include a free kid's club, a concierge, and tour or ticket assistance
Onsite recreation includes tennis courts, a gym, and a sauna
Just a 5-minute walk from Les Caletes Beach and 7 minutes by foot from Platja Susana

Some rates at ALEGRIA Florida Park are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

ALEGRIA Florida Park offers its guests a full-service spa, an outdoor pool, and a spa tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee.

A children's pool, a fitness center, and a sauna are also featured at the family-friendly ALEGRIA Florida Park. Parking is available for a fee.

This 4-star Santa Susanna hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:00 AM.

ALEGRIA Florida Park has a restaurant on site.

Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at ALEGRIA Florida Park are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

Arabic, Dutch, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: WiFi (EUR 10 per night)

Parking and public transport

Self parking on site (EUR 10 per night)

Food and drink

Buffet breakfast available for a fee daily 7:30 AM–10:00 AM: EUR 15 for adults and EUR 7.5 for children
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available

Things to do

Arcade/games room
Billiards/pool table
Children's pool
Fitness centre
Full-service spa
Outdoor pool
Playground
Sauna
A hot tub
Tennis

Family friendly

Arcade/games room
Children's pool
Free children's club
Laundry facilities
Outdoor pool
Playground
Snack bar/deli

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Vending machine

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities
Luggage storage
Tour/ticket assistance

Outdoors

Garden
Terrace

Spa

Body scrubs
Massages
Hot tub
Turkish bath/hammam

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille signage
Lift

Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains

Bathroom

Bidet
Deep-soaking bath
Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

TV/satellite channels
TV

Food and drink

Minibar

Desk
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between March 13 and March 21.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Cribs (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.5 for children
Fee for wireless internet in public areas: EUR 10 per night (rates may vary)
Self parking fee: EUR 10 per night
Crib (infant bed) fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards; cash is not accepted

Front desk staff will greet guests on arrival.

We should mention

Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Florida Park Hotel

Florida Park Santa Susanna

Hotel Florida Park

Hotel Florida Park Santa Susanna

Park Hotel Florida

Hotel Florida Park Santa Susanna

Florida Park Santa Susanna

Hotel Hotel Florida Park Santa Susanna

Santa Susanna Hotel Florida Park Hotel

Hotel Hotel Florida Park

Florida Park

Florida Park Santa Susanna

Hotel Florida Park

ALEGRIA Florida Park Hotel

ALEGRIA Florida Park Santa Susanna

ALEGRIA Florida Park Hotel Santa Susanna

ALEGRIA Florida Park Reviews

8.2

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

8/10 Good

Ludmila

Travelled with family and small children

23 May 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Ok, but not on the beach front and club type of place, lots of music and lots of alcohol around… not really family friendly… Food is ugly, but staff is nice…

Stayed 1 night in May 2022

4/10 Poor

Verified traveller

13 Jun 2019

Stayed 7 nights in Jun 2019

2/10 Terrible

Laura

21 Apr 2019

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service, room comfort

Terrible and Disappointing Experience

Our stay at this hotel was a disappointing one. This was mostly to do with a group of people who apparently book this hotel annually for their own use. This pretty much involves them taking over the entire hotel with their own requirements. We were not informed once about this and the implications it would have on our holiday. The noise from the group was constant which meant you couldn’t sleep at night, or sleep in late. The worst night was our last night when our airport transfer was due to pick us up at 03:30, we tried to have an early night but this group had their own private DJ set, plus fireworks, and a live band. When I asked the hotel reception what time it was due to finish I was told midnight - 03:00. Apparently there was nothing they could do about it. I have never been more exhausted from a holiday before and couldn’t wait to get home. If the hotel want to accommodate this type of group then they should close the hotel to other guests as this is extremely unfair to those looking for a relaxing break.

Stayed 5 nights in Apr 2019

8/10 Good

Verified traveller

13 Oct 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel close to Beach

A two day stay whilst we travelled this area. Receptionist was extremely helpful as we had left our passports in other hotel safe she contacted our Hotel where they in turn were able to provide our details. Very helpful. Hotel spacious & clean, breakfast ample, evening meal mainly Spanish but varied. Entertainment Flamenco dancing, etc. Only down side about hotel is the extra charges. Car parking: €10 per day. Fees for : fridge & safe may apply in certain rooms, check before.

Stayed 1 night in Oct 2018

6/10 Okay

daniel

9 Oct 2018

Liked: Cleanliness, staff & service

Average hotel with friendly staff. Delicious food is hard to find in these resort towns.

Stayed 3 nights in Oct 2018

8/10 Good

tracey, colchester

15 Sept 2018

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel in a good location, great choice of food but unfortunately the food was not always hot

Stayed 6 nights in Sep 2018

10/10 Excellent

Mike, London UK

25 Aug 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

The hotel was nice and clean. All staff at the hotel were very helpful. We had a great holiday and we will be coming back in future.

Stayed 4 nights in Aug 2018

10/10 Excellent

Michele

18 Aug 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab hotel with fab and friendly staff , was my partners birthday and came back to room with bottle of champagne waiting.

Stayed 7 nights in Jul 2018

8/10 Good

john

1 Aug 2018

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel very good . Rooms very small . Food very good . Lots of reserved areas for certain guests so that was a disappointment

Stayed 7 nights in Jul 2018

10/10 Excellent

erica, cambridge uk

29 Jun 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel, by far the best around

Lovely hotel, close to beach, close to restaurants, close to train station and gorgeous pool area

Stayed 4 nights in Jun 2018

8/10 Good

J

16 Apr 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel with beach in walking distance

It was a nice hotel but the choices of food during breakfast and dinner were not so great or what you expect from a hotel of this stature. Overall a pleasant stay as the beaches were nearby and had plenty of eatery options in neighborhood too,

10/10 Excellent

Verified traveller

21 Oct 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

This hotel is one of the best hotels I have stayed in. Airy rooms, balcony and great housekeeping. Staff very professional and nothing was too much trouble. My wifi wasn't working and I took my tablet down to reception where it was very quickly reinstated by a staff member. Food was excellent with a very large choice for breakfast. Juice, cereal, pastries, yoghurts, fruit - fresh and dried. Grilled bacon, sausages, mushrooms, tomatoes, hash browns, eggs - boiled, scrambled, fried, omelette made to order....Dinner was the same with salads, fish, meats too numerous to name. An amazing range catering for all tastes. There is a spa and the swimming pool is pretty, I didn't use it so cant comment further. All in all, we had a lovely stay there and would certainly go back.

Stayed 1 night in Oct 2017

8/10 Good

susan

24 Sept 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service

hotel very helpful when I could not use outside lifts to 5th floor. we were moved to nice room on 1st floor so we could walk up one flight of stairs

8/10 Good

Verified traveller

7 Jun 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, good food, many add on charges

Room was clean and comfortable, nice view of pool, but rather noisy in evening as we face the entertainment area by the pool.We could watch the shows from our balcony. If you want a quiet room ask for rooms facing the car park or facing the back. Food was very good for an all inclusive hotel.However, I would not rate this as 4 star, as many things you expect to be included in a 4 star they charge you on top bit like a budget airline. E.g safe 3 EUR a day, gym 10 EUR a day, fridge 3 EUR a day, spa 10 EUR, wifi 3.5 EUR, etc.

6/10 Okay

Deborah

30 Aug 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not on the beach but top service

I arrived late and was surprised that supper was only until 9.30pm. However the staff were fantastic and made sure I have everything I needed.

8/10 Good

Yem, England

13 Oct 2014

Liked: Cleanliness, property conditions & facilities

Nice hotel, near to the beach and train station

Unfortunately when we arrived they did not have a record to show that I had paid when I booked on expedia. They therefore handed me an invoice and insisted that I pay. Fortunately, I was able to show them an email showing that I paid in FULL. Other than that I found the staff friendly. My room was overlooking the pool but just above the kitchen so I heard all the setting up of tables early in the morning. Nothing that earplugs didn't sort.

10/10 Excellent

Claude

Travelled with family

6 Aug 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hôtel très bien situé et très bien entretenu, Très propre personnel très sympathique .

Stayed 7 nights in Jul 2022

8/10 Good

Tina

4 Jun 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in May 2022

8/10 Good

Abdelhak

17 May 2022

Stayed 2 nights in May 2022

10/10 Excellent

Food Base

10 May 2022

Stayed 5 nights in May 2022

2/10 Terrible

Javier

Travelled with family

18 Apr 2022

Disliked: Staff & service, property conditions & facilities, room comfort

La peor experiencia de mi vida en un hotel

La peor experiencia que he tenido en un hotel. Al llegar hacemos check-in y nos dicen que tenemos que esperar un momento porque no encuentran nuestra reserva cosa que es mentira porque hablé por mail con la jefa de reservas y todo estaba ok y reservado, después de tenernos 3 horas esperando en la recepción del hotel con dos niños uno de ellos un bebé tengo que ir a decirles que me den la hoja de reclamaciones porque lo que nos están haciendo no es normal y ningún empleado me da la hoja así que siguen sin hacerme caso y tras tres horas y media de espera nos dan las habitaciones sin darnos explicación de porque nos han tenido tres horas y media esperando en la recepcion con niños y sin poder comer. Muy mala atención y peor organización. Para colmo dejan entrar a todos los extranjeros sin mascarilla en interiores y paseandose por todo el hotel sin decirles que aún es obligatorio llevarla en interiores en España y poniendo en riesgo a todos los que estamos en el hotel.

Stayed 2 nights in Apr 2022

2/10 Terrible

Angela

Travelled with group

2 Nov 2021

Disliked: Staff & service

Francia en Catalunya

Un hotel dedicado a los FRANCESES solo los tratan bien a ellos Luego dicen que hagamos turismo local ,no ,todo enfocado a los Franceses ,nosotros para ellos no valenos

Stayed 2 nights in Oct 2021

10/10 Excellent

Bernard

Business traveller

25 Oct 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2021

8/10 Good

Didier

24 Sept 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel très agréable qui a dû être très classe et chic dans les années 90 ; il ne fait plus très actuel mais reste très sympa ; belle rénovation des chambres même si elles ne le sont pas totalement ; espaces extérieurs/piscine au top ! Tout comme la literie et le petit déjeuner ( repas non testés), bravo ! Juste : pour un 4 etoiles le fauteuil en plastique dans la chambre et le rideau dans la baignoire c’est juste pas possible !!!

Stayed 2 nights in Sep 2021