Hotel Alhambra

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Dates

December 2024

January 2025

In-room safe, desk, soundproofing, iron/ironing board

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar

Gym

Pet-friendly

Pool

Laundry

Explore the area

Avenida del Mar número 20, Santa Susanna, 08398

Les Caletes Beach
2 min walk
Royal Beach Club
1 min walk
Santa Susanna Station
11 min walk
Gerona (GRO-Costa Brava)
31 min drive

Room options

Room (Suite family (3+1))

32 sq m
Sleeps 4
2 Double Beds

Room (Suite family (2+2))

32 sq m
Sleeps 4
2 Double Beds

Room (Suite Family (2+1))

32 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed

Room (Suite Quad 4 adults)

32 sq m
Sleeps 4
2 Double Beds

Standard Room (Family (2+1))

21 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed

Standard Room (Quad 4 adults)

21 sq m
Sleeps 4
2 Double Beds

Standard Room (3 Adults)

21 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed

Standard Room (Family (2+2))

21 sq m
Sleeps 4
2 Double Beds

Standard Room (Family (3+1))

21 sq m
Sleeps 4
2 Double Beds

Premium Room (3 Adult)

18 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed

Premium Room (Family (2+1))

21 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed

Premium Room (2 Adults)

21 sq m
Sleeps 3
1 Double Bed

Standard Room (2 Adults)

21 sq m
Sleeps 3
1 Double Bed

Premium Room (Family (2+2))

21 sq m
Sleeps 4
2 Double Beds

Premium Room (Quad 4 adults)

21 sq m
Sleeps 4
2 Double Beds

Premium Room (Family (3+1))

21 sq m
Sleeps 4
2 Double Beds

Room (Suite 2 adults)

32 sq m
Sleeps 3
1 Double Bed

Room (Suite 3 Adults)

32 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed

About this property

Family-friendly hotel with free breakfast and a fitness center

Along with an outdoor pool, this hotel has a restaurant and a fitness center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.

Hotel Alhambra offers 240 air-conditioned accommodations with safes and bathrobes. Rooms open to balconies. Televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Santa Susanna hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and refrigerators can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Hotel Alhambra, you're just a quick walk from Les Caletes Beach. Free breakfast, free WiFi in public areas, and an outdoor pool are available.

Free buffet breakfast offered
Free WiFi and wired Internet in some public areas
Enjoy a bite to eat at Alambra Restaurant, a buffet restaurant that serves Mediterranean cuisine
Take a swim in the outdoor pool
Services include a free kid's club, dry cleaning/laundry, and a concierge
Onsite recreation includes a gym, a sauna, and a playground
Steps from Les Caletes Beach and 3 minutes by foot from Platja Susana
Airport shuttle service available for a fee
Dogs welcome for a fee

Hotel Alhambra offers its guests a children's pool, an outdoor pool, a sauna, and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served. Public spaces have free WiFi and wired Internet.

A business center and meeting rooms are available. A rooftop terrace, a complimentary children's club, and a vending machine are also featured at the family-friendly Hotel Alhambra.

Smoking is allowed in designated areas at this 4-star Santa Susanna hotel.

Guests are served free buffet breakfast.

Alambra Restaurant - This buffet restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.

Languages

Catalan, Dutch, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

No on-site parking available
Free off-site parking
Return airport shuttle (surcharge)

Food and drink

Free buffet breakfast
1 restaurant and 1 coffee shop/cafe
1 poolside bar and 1 bar

Restaurants on site

Alambra Restaurant

Things to do

Arcade/games room
Billiards/pool table
Children's pool
Fitness centre
Outdoor pool
Playground
Sauna

Family friendly

Arcade/games room
Children's pool
Children's toys
Free children's club
Free supervised childcare
Laundry facilities
Outdoor pool
Playground
Fridge (on request)
Snack bar/deli
Soundproofed rooms

Conveniences

ATM/banking services
Banquet hall
Lift
Front-desk safe
Lockers available
Vending machine

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Wedding services

Business services

Business centre
Meeting rooms

Outdoors

Pool sunloungers
Rooftop terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Doorbell and phone notification
Lift
Grab bar in shower
Height-adjustable showerhead
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)

Designated smoking areas
TV in lobby

Room amenities

Bedroom

Air conditioning
Bed sheets
Heating

Bathroom

Dressing gowns
Free toiletries
Hairdryer
Heated floor (bathroom)
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels

Entertainment

64-cm TV
TV channels

Food and drink

Fridge (on request)

Desk
Guidebooks/recommendations
Iron/ironing board
Local maps
Phone
Restaurant dining guide
Safe
Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Contactless check-in available

Check-out

Check-out before 10 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: EUR 15 per pet, per day
Only dogs are allowed
Maximum 1 (weight limit: 26 lbs per pet)
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are available for EUR 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: EUR 15 per pet, per day
Service animals are exempt from fees
Crib (infant bed) fee: EUR 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Front desk staff will greet guests on arrival.

Property Registration Number HB-002976, HB - 002976, HB - 002976

We should mention

Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Alhambra Santa Susanna

Hotel Alhambra Santa Susanna

Alhambra Hotel Santa Susana

Hotel Alhambra Hotel

Hotel Alhambra Santa Susanna

Hotel Alhambra Hotel Santa Susanna

Hotel Alhambra Reviews

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

8/10 Good

neil

10 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All good thanks, if they supplied shower gel it would have been great

Stayed 7 nights in Sep 2024

10/10 Excellent

Alfredo

30 Jun 2024

Liked: Cleanliness

Disliked: Staff & service

Stayed 3 nights in Jun 2024

2/10 Terrible

Yasin

28 Jun 2024

Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with group

27 Oct 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Oct 2023

2/10 Terrible

Vizitiu

27 Oct 2023

Disliked: Cleanliness, property conditions & facilities

Not , not ,not

Stayed 2 nights in Oct 2023

8/10 Good

john

Travelled with family

29 Sept 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel right on the main road, great for people watching, right in the middle, 10 - 15 minute walk to the train station, 5 minutes to the beach, plenty of shops around and a big carfour at the back, can be quite noisey in the night depending what sjde of the hotel you are on as they do have entertainment on each night outside which was very good, drink prices OK, food a bit repetitive if dining in, also typical of a lot of hotels in Spain, no kettles in the room, why, do like to have a nice cuppa on the balcony

Stayed 4 nights in Sep 2023

10/10 Excellent

linda

Travelled with group

15 Sept 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place to stay

Impressed with cleanliness and the breakfast that wzs prepared for is when we left super earlu am to catch our flight

Stayed 3 nights in Sep 2023

2/10 Terrible

Ahmed

Travelled with group

10 Sept 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

We are so much disappointed from travigo as they put wrong information on there websites this hotel even not 1 start why they put 4 star as rooms are so dirty small and besd feels like you sleeping on ground staff not help ful at all if you request to change room or get some water they refused they saying go outside and get yourself and hotels always providing at least water for guest but not here i requested for refund they refused they said you have checked in you will not get refunded for remaining days but you can leave hotel earlier if wish absolutely joke will never recommend anyone

Stayed 3 nights in Sep 2023

8/10 Good

Anwuri

Travelled with family

3 Sept 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything about the hotel is beautiful. Breakfast is a top notch, they had varieties of food available. Dinner was great. Walking distance to the beach. Beautiful scenery especially at night.Overall I will recommend its hotel, and am giving it a 8/10

Stayed 4 nights in Aug 2023

10/10 Excellent

ANDREA

Travelled with family

11 Jun 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Pretty good service

Stayed 2 nights in Jun 2023

6/10 Okay

Andrew

15 Jul 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almost there just a few issues

Food was very repetitive and slow to be replenished, there was no local traditional Spanish food. Noise from bars opposite hotel was really loud and continued till 2.30am. Balcony door didn’t close properly and so didn’t dampen the sound.

Stayed 5 nights in Jul 2022

10/10 Excellent

Andrii

Travelled with family

19 Oct 2021

Liked: Staff & service, property conditions & facilities, room comfort

Отличная развлекаловка. Нормальная еда.

Stayed 13 nights in Aug 2021

6/10 Okay

Frida

24 Jul 2021

Stayed 7 nights in Jul 2021

10/10 Excellent

Emily

Travelled with family

15 Jul 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant stay in a remodeled hotel.

The building has recently been remodeled, and the stay was comfortable. The hotel is about a five minute walk to the beach (very pebbly sand). Parking was easy and close by. The buffet breakfast has a lot to offer, however I felt it lacked flavor. The restaurant on the terrace/pool deck was exceptional and the service was very attentive. Generous portions too. The spa is just a jacuzzi and it's only really comfortable for up to three people at a time, so there was often a line, but you could wait on sunbathing beds, so that wasn't too bad. The live music at night was nice, but a bit loud for my family and you could hear it in the rooms even late at night. The stay was nice overall and I think wemay go back- the hotel has a lot to offer. Next time I would bring water shoes for the beach because of the rough sand, and I would eat more often at the terrace restaurant and less at restaurants nearby. Additionally I would pack more shampoo. The bottles offered are tiny!

Stayed 2 nights in Jul 2021

10/10 Excellent

Wilian Redivo

11 May 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in May 2019

10/10 Excellent

Lynne

20 May 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mostly peaceful

Food was good. Lots of choice. The salads were amazing. Sometimes the cooked food could have been hotter and not so fatty. Music and dancing for those that wanted it and quiet by midnight. The only complaint was the walls are thin so when we had noisy neighbors, we could hear it all.

10/10 Excellent

Jean

29 Sept 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happiness is the Alhambra Hotel.

Lovely Hotel very friendly staff. Food was second to none as we were on half board and plenty of choice.Entertainment in evening really good but we saw same groups three times in 11 days. Could be cause its end of season but having said that the groups were good but third time round we knew what was coming next. The surrounding area has good restaurants and bars close by and also the little train that takes you into the mountains. Just one downside train station is a good walk away but pleasant past shops and bars. Trips from Hotel cost same as ticket office which was excellent and good breakfast provided for early start. Next year we will be going here again no doubt.

8/10 Good

Ion Nicolae

20 Jun 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Toe Knee, UK, Essex

17 Jun 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No complaints at all, great value!

I've stayed at this hotel a number of times over the years, most recently found that it has had a few updates & changes, all good and very much needed in the restaurant, very spacious and clean in appearance, food was really good and great value for the price we paid for full board. Hotel is probably about the best for evening entertainment, but because of this you need to get a table outside early as it gets busy weekends with live music. If I had to complain about anything at all it would be the evening meal slot of 19:00-19:45 which was early and a very tight slot, not sure if this was rigid and for the purpose of staggering the meal times, but have to say it didn't really cause any problems, overall you cannot really fault this hotel especially for the money paid, a true bargain!

8/10 Good

steve, yorkshire

1 Jun 2015

Liked: Cleanliness, room comfort

Very nice

Easy check in , excellent room , we were half board and found a good choice of meals entertainment was really good for both adults & children

8/10 Good

D, YORKSHIRE

29 Sept 2009

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

TOP LOCATION AVERAGE HOTEL

THE HOTEL IS IN A PERFECT POSITION FOR THE RESORT,VERY LIVELY AT WEEKENDS UNTIL 12:00 AT NIGHT,FOOD AVERAGE ALWAYS SOMETHING TO EAT,STAFF AT THE HOTEL VERY NICE,ROOMS KEPT IN A VERY CLEAN AND TIDY CONDITION WITH THE ADDED BONUS OF AIR CONDITION THAT WORKED,THE POOL IS A BIT SMALL FOR THE SIZE OF THE HOTEL BUT THE BEACH IS JUST OPPOSITE THE HOTEL.THE TRAIN FOR VISITING OTHER RESORTS IS VERY CHEAP AND ON THE DOORSTEP.THE ONLY GRIPE IS THE DRINKS ARE A BIT EXPENSIVEIN THE HOTEL.

8/10 Good

Verified traveller

17 Aug 2009

Liked: Staff & service, property conditions & facilities

Disliked: Cleanliness, room comfort

great room for the money

the hotel it was very nice, we like the service,but the room it wasn't to clean, we stay for two weeks and they never change the sheets or clean the room properly.The food it was very good and plenty.

4/10 Poor

Janice, Norfolk, England

22 Jun 2009

Disliked: Staff & service, room comfort

Not impressed with the hotel but loved the town!

The amenities of the hotel: pool, flamenco shows and disco club attached to the hotel, bars (inside and outside) were the only thing that made our stay enjoyable....the rooms were not comfortable or very clean...the food was not that great either...there was a large menu of things to choose from but they were questionable looking...the town has so much to offer and there are so many other places to eat...I highly recommend the town, but I would like to go back and stay somewhere else.

8/10 Good

H, Preston

8 Jun 2009

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel but take earplugs!

We stayed half board at the Alhambra. The rooms are basic but clean and maids come round every day. I am quite a fussy eater and struggled with the food but everyone else thought it was good. This wasn't our typical sort of holiday all the entertainment was in the hotel and there weren't really any typically spanish places about but everyone was really friendly and its so easy to catch the train to Barcelona for a more cultural day out. Our only real complaint was about the noise, our room was pool side which is where the evening entertainment is and you have no chance but to listen to it. I am on medication which means I tend to be in bed about 11, luckily the music stops at 12. However the general noise from the street kept us up all through the night so we ended up getting earplugs. This ofcourse wasn't the hotels fault but it was still a big downer. Also as has previously been mentioned the hotel was full of school kids. They weren't especially a problem but it was alot of noise around the pool.