SFO El Rancho Inn SureStay Collection by Best Western

3.0 star property
VIP Access

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Photo gallery for SFO El Rancho Inn SureStay Collection by Best Western

Lobby sitting area
Exterior
Standard Room, 2 Queen Beds, Non Smoking
Desk, laptop workspace, iron/ironing board, free cots/infant beds
Coffee/tea maker

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking available
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
1100 El Camino Real, Millbrae, CA, 94030
  • Millbrae Square Shopping Center
    ‪7 min walk‬
  • Bayfront Park
    ‪3 min drive‬
  • Mills-Peninsula Medical Center
    ‪3 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 7
  • 3 Queen Beds and 1 Twin Bed

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds, Accessible, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Suite, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms, Non Smoking, Kitchen

  • Sleeps 6
  • 3 Twin Beds

Suite, 2 Queen Beds, Non Smoking, Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

SFO El Rancho Inn SureStay Collection by Best Western

Hotel in Millbrae with free breakfast and a 24-hour fitness center
A 24-hour fitness center, a seasonal outdoor pool, and conference space are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, concierge services, and laundry facilities. Housekeeping is available on request.
SFO El Rancho Inn SureStay Collection by Best Western offers 219 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 45-inch flat-screen televisions come with premium digital channels. Rooms have partially open bathrooms.

Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at SFO El Rancho Inn SureStay Collection by Best Western gets high marks from our customers. During your stay, you're just a quick walk from Millbrae Square Shopping Center. Features include free WiFi in public areas, plus a 24-hour gym and 2 meeting rooms.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness, comfy beds, and overall comfort
  • 9 minutes by car from San Francisco Bay and 11 minutes from San Mateo County Event Center
SFO El Rancho Inn SureStay Collection by Best Western offers its guests a 24-hour fitness center and a seasonal outdoor pool. Public spaces have free WiFi. Free breakfast is available daily. Event space at this hotel measures 6000 square feet (557 square meters) and includes conference space. A vending machine, tour/ticket assistance, and concierge services are also featured at the business-friendly SFO El Rancho Inn SureStay Collection by Best Western. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Millbrae hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

Chinese (Mandarin), English, Filipino, French, Hindi, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 15 per night)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM

Things to do

  • 24-hour fitness centre
  • Seasonal outdoor pool

Family friendly

  • Fence around the pool
  • Free cots/infant beds
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Conference space (6000 square feet)
  • Meeting rooms - 2

Outdoors

  • Firepit
  • Outdoor furniture
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 122
  • Pool hoist on site
  • Raised toilet seat
  • Raised toilet seat height (centimetres): 91
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Heating

Bathroom

  • Bathroom (partially open)
  • Eco-friendly toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 45-inch flat-screen TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property does not provide bus parking.

We should mention

  • The seasonal pool will open in May and close in October.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western El
Best Western El Rancho
Best Western El Rancho Inn
Best Western Plus El Rancho
Best Western Plus El Rancho Inn
Best Western Plus El Rancho Inn Millbrae
Best Western Plus El Rancho Millbrae
Best Western Rancho
Best Western Rancho Inn
El Rancho Best Western
Best Western Millbrae
Best Western Plus El Rancho Hotel Millbrae
Best Western Plus El Rancho Inn And Suites
Millbrae Best Western

SFO El Rancho Inn SureStay Collection by Best Western Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1358 out of 2679 reviews
Rating 8 - Good. 698 out of 2679 reviews
Rating 6 - Okay. 347 out of 2679 reviews
Rating 4 - Poor. 149 out of 2679 reviews
Rating 2 - Terrible. 127 out of 2679 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Divina

Stayed 1 night in Nov 2024

10/10 Excellent

Yeh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 2 nights in Nov 2024

6/10 Okay

Val

You get what you pay for…
First night was a nightmare. We were in room 146 and the bed was literally one of those very cheap spring beds that hurt your entire body. Even the edges were hard as heck. The pillows SUCK! They are the smallest thinnest things ever. The people above us were so loud they kept us up late and woke us up early, the bathroom was also pretty outdated. The front desk was so very helpful with changing us rooms however there wasn’t a lot of options so we were moved to the 700 building. The room itself was so much better however it was right next to the tram and that thing runs ALLLLLLLL NIGHT. Although these are non smoking rooms the person 2 doors down was continuously smoking outside of his door and disposing of his cigarettes on the floor. So that stunk. The breakfast was just bacon, sausage, potatoes, bread and scrambled eggs. Definitely not something to eat daily if you’re on a couple day trip. I wish they had some cereal atleast. I would likely not stay here again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Gabriela

Travelled with partner
Liked: Cleanliness, staff & service
Everything was great!
Stayed 2 nights in Nov 2024

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent for us as we have business in the Bay Area often
Stayed 1 night in Nov 2024

10/10 Excellent

Ranjit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
over all it was nice
Stayed 1 night in Nov 2024

10/10 Excellent

Wallys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for the price!
Stayed 1 night in Nov 2024

10/10 Excellent

Joseph, Scotts Valley

Stayed 1 night in Oct 2024

8/10 Good

Lindsie, Sherwood Park

Travelled with family
Liked: Cleanliness, staff & service
The hot tub was out of service. I didn’t like the parking fee. I did like the breakfast and building breakfast was offered in.
Stayed 1 night in Nov 2024

6/10 Okay

Dave

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

ANTHONY A.

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Room dirty. Not updated like a normal Best Western. No parking without fees
Stayed 1 night in Nov 2024

8/10 Good

Darren

Stayed 2 nights in Nov 2024

8/10 Good

James

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Not bad overall
The place itself was cool. The airplanes are louder than I expected. It is close To the airport. The water pressure is just okay. The temp control in the shower is horrible. It went from one extreme to the next my whole shower. The cleaning crew needs to be slapped. There was piss all over the tile floor around the toilet. On tile like that when it stands out like that. Get a Clorox wipe or something. That was pretty disgusting. Totally unsatisfactory!!!! By the way. When homeless people go through your outside trash at night. Have stuff around to clean it up. Trash can near the ice machine by the lobby was emptied all over the ground Saturday morning.
First thing that popped out entering the restroom.
No excuse!!!!!
Stayed 1 night in Nov 2024

8/10 Good

Darlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property is nice. But I don't understand and dislike the fact that you have to pay parking even though you are a guest.
Stayed 1 night in Nov 2024

10/10 Excellent

Kyung

Stayed 2 nights in Nov 2024

2/10 Terrible

Misael

Stayed 1 night in Oct 2024

10/10 Excellent

Dengliang

Stayed 1 night in Oct 2024

10/10 Excellent

Persephone

Liked: Cleanliness
Stayed 2 nights in Oct 2024

6/10 Okay

Michael

Good value … however being in the 700 building the trains were a bit noticeable.
Stayed 2 nights in Nov 2024

10/10 Excellent

Adela

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It has a big shopping center across the street too. I love this place
Stayed 2 nights in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
A good place to stay before flying out of SFO
We've have stayed here many times before flying out of SFO. We will stay here in the future.
Stayed 1 night in Nov 2024

10/10 Excellent

Aleyssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Kazuaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Comfortable, clean room; nice setting: super breakfast! Nice outside sitting space for breakfast. Highly recommend. Reasonable rate!