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Eurostars Hotel Excelsior

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Eurostars Hotel Excelsior

Yoga
Exterior
Lobby
View from room
Premium bedding, down duvets, minibar, in-room safe

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
Via Partenope 48, Naples, NA, 80121
  • Via Partenope
    1 min walk
  • Castel dell'Ovo
    4 min walk
  • Royal Palace
    9 min walk
  • Naples (NAP-Naples Intl.)
    35 min drive

Room options

View all photos for Junior Suite, Sea View

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, Sea View

  • 30 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Suite, Sea View

Standard Suite, Sea View

Standard Suite, Sea View

  • 35 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, Sea View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room, Sea View

  • 25 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room

Premium bedding, down duvets, minibar, in-room safe

Superior Double Room

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Single Room

Premium bedding, down duvets, minibar, in-room safe

Superior Single Room

  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

Superior Double Room, 2 Bedrooms, Connecting Rooms

  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Double Room

Premium bedding, down duvets, minibar, in-room safe

Classic Double Room

  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Triple Room

Premium bedding, down duvets, minibar, in-room safe

Superior Triple Room

  • 20 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room, Connecting Rooms

Premium bedding, down duvets, minibar, in-room safe

Superior Double Room, Connecting Rooms

  • 40 sq m
  • City view
  • Sleeps 6
  • 2 King Beds OR 4 Twin Beds

View all photos for Suite, Sea View

Premium bedding, down duvets, minibar, in-room safe

Suite, Sea View

  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite, Sea View

Premium bedding, down duvets, minibar, in-room safe

Executive Suite, Sea View

  • 55 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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The price is €237
for 1 night
includes taxes & fees
5 Dec - 6 Dec
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About this property

Eurostars Hotel Excelsior

Hotel with a fitness center, a short walk to Castel dell'Ovo
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, 24-hour room service, and concierge services. Housekeeping is available on request.
Eurostars Hotel Excelsior offers 122 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and bidets. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Eurostars Hotel Excelsior's great location gets high marks from our customers. During your stay, you're just a quick walk from Castel dell'Ovo. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Castel dell'Ovo and 10 minutes by foot from Lungomare Caracciolo
  • Train station drop-off shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness center, a terrace, and tour/ticket assistance are also featured at Eurostars Hotel Excelsior. For a fee, parking is available.

This 4-star Naples hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Eurostars Hotel Excelsior has a restaurant on site.
24-hour room service is available.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 30 per day)
  • Train station drop-off shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 30 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible (may have limits)

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Premium bedding

Bathroom

  • Bath or shower
  • Bidet
  • Eco-friendly toiletries
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea filters (reusable)
  • Electric kettle
  • Minibar

More

  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 30 per person
  • Self parking fee: EUR 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Excelsior Hotel Naples
Excelsior Naples
Excelsior Naples Hotel
Hotel Excelsior Naples
Naples Excelsior
Naples Excelsior Hotel
Naples Hotel Excelsior
Eurostars Hotel Excelsior Naples
Eurostars Hotel Excelsior
Eurostars Excelsior Naples
Eurostars Excelsior
Eurostars Excelsior Naples
Eurostars Hotel Excelsior Hotel
Eurostars Hotel Excelsior Naples
Eurostars Hotel Excelsior Hotel Naples

Eurostars Hotel Excelsior Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 556 out of 1001 reviews" "
Rating 8 - Good. 277 out of 1001 reviews" "
Rating 6 - Okay. 104 out of 1001 reviews" "
Rating 4 - Poor. 45 out of 1001 reviews" "
Rating 2 - Terrible. 19 out of 1001 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Drelmi

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property is about 120 years old. It is unique and very clean.
Stayed 2 nights in Aug 2024

6/10 Okay

Andrew, Austin

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Liked the older style, but needed some maintenance, wifi in the room hardly worked. Room wasn't as advertised exactly. However the AC was great, super cold.
Stayed 3 nights in Aug 2024

10/10 Excellent

LEZLIE

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice
Really great. The hotel is gorgeous and is in a great location. Our room had a spectacular view of the bay. Every single member of the hotel staff was friendly and helpful. Couldn't have been better.
Stayed 3 nights in Aug 2024

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this classic hotel. Very convenient on dining out.
Stayed 2 nights in Aug 2024

8/10 Good

Matthew

The hotel is beautiful and our room had two small balconies with amazing views of the Gulf of Naples. Breakfast is a touch expensive but also has great views and excellent food. The staff aren’t overly friendly, especially in the restaurant for dinner. The food was average at best, expensive and the waiters were rude. My wife’s entree was frozen in the middle. So, if you’re staying, you’ll likely enjoy the building, rooms, views & breakfast…but I don’t recommend dinner and don’t expect warm service. So
Stayed 4 nights in Aug 2024

4/10 Poor

Amit

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Internet didn’t work the entire stay. The door locks, shower, faucets. Everything is in need of desperate renovations.
Stayed 2 nights in Jul 2024

10/10 Excellent

Floderlin

Liked: Cleanliness, staff & service, property conditions & facilities
This is a wonderful hotel with spacious rooms great value!
Stayed 3 nights in Jul 2024

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great old school property. Lovely, comfortable rooms. So glad I used their car parking service even though it was expensive. Only downside is that, being on the bay, everything is a walk up😃
Stayed 2 nights in Jul 2024

10/10 Excellent

Angelica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel!! Nice rooms and breakfast, only we had a problem in the casino very rude staff..
Stayed 2 nights in Jul 2024

10/10 Excellent

Alfredo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very beautiful hotel with historical touches. In a wonderful location with an amazing rooftop buffet.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place
Amazing as always
Stayed 2 nights in Jul 2024

10/10 Excellent

Gita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Close to everything!
Stayed 1 night in Jul 2024

6/10 Okay

Anthony

Stayed 1 night in Jul 2024

10/10 Excellent

Rica

Stayed 2 nights in Jul 2024

4/10 Poor

frank

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The utilities, at least for the 2 rooms I booked, where terrible: AC; Plumbing; WiFi. Even after "hotel services" mitigated the issues, ACs failed to cool as programmed, Wifi remained spotty at best, and the plumbing! Don't get me started - absolute nightmare! If you can find a newer facility with better, more modern, utilities, go for it. It may be a grand oldie, but it's not worth the headache!
Stayed 2 nights in Jul 2024

10/10 Excellent

Mehrdad

Stayed 2 nights in Jul 2024

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice. Naples was not.
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!!
Wonderful hotel! Will visit again!
Stayed 4 nights in Jun 2024

10/10 Excellent

Gregg, Oakland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 1 night in Jul 2024

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had an excellent stay at this hotel. Loved the large room, very clean, comfortable bed, and the highlight was the breakfast on the 7th floor with amazing views and good food. Not many other amenities in the hotel, but overall I enjoyed my stay. Staff was friendly and very helpful.
Stayed 3 nights in Jun 2024

10/10 Excellent

Christina

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location on the water. We were very pleased with our rooms, the location and the staff. A very pleasant stay in Naples!
Stayed 2 nights in Jun 2024

10/10 Excellent

yvette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute Perfection
All was absolute perfection. Don’t miss breakfast on the terrace. Pricey for breakfast but worth it.
Stayed 3 nights in Jun 2024