Park Pointe Hotel

2.0 star property

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Photo gallery for Park Pointe Hotel

Lobby
Desk, blackout curtains, iron/ironing board, bed sheets
Lobby
Property grounds
Meeting facility

Reviews

5.8 out of 10

Popular amenities

  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
245 S Airport Blvd, South San Francisco, CA, 94080
  • Place, South San Francisco Convention Center
    ‪2 min walk‬
  • Place, SFO Museum
    ‪2 min drive‬
  • Place, San Francisco Baking Institute
    ‪4 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪4 min drive‬

Room options

Deluxe Queen Room - Not Park n Fly

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe 2 Beds - Not Park n Fly

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Park Pointe Hotel

Hotel with free parking, in the vicinity of Cow Palace
Along with a 24-hour front desk, this hotel has barbecue grills and a picnic area. Free WiFi in public areas and free self parking are also provided. Additionally, a lobby fireplace, ATM/banking services, and multilingual staff assistance are onsite. Housekeeping is available on request.
Park Pointe Hotel offers 217 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Accommodations are furnished with desks and desk chairs. Televisions come with cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
During your stay at Park Pointe Hotel, you're just a quick walk from South San Francisco Convention Center. Free WiFi in public areas and free self parking are available.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy a bite to eat at King Sun, a buffet restaurant that serves international cuisine
  • Amenities include a multilingual staff, a lobby fireplace, and an ATM
  • 7 minutes by car from Cow Palace and 12 minutes from CuriOdyssey
As a guest of Park Pointe Hotel, you'll find barbecue grills, a vending machine, and multilingual staff. Public spaces have free WiFi. Park Pointe Hotel also features a picnic area, a fireplace in the lobby, and an ATM. Self parking is free.

Smoking is allowed in designated areas at this South San Francisco hotel.

King Sun - This buffet restaurant specializes in international cuisine. A children's menu is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Restaurants on site

  • King Sun

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Hardwood flooring in room
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Built in 1956
  • Designated smoking areas
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Fitness facility
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Fitness facility
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Park Pointe Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CitiGarden
Park Pointe Hotel South San Francisco
CitiGarden Hotel South San Francisco
CitiGarden South San Francisco
Park Pointe South San Francisco
Park Pointe Hotel Hotel
Park Pointe Hotel South San Francisco
Park Pointe Hotel Hotel South San Francisco

Park Pointe Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 251 out of 1004 reviews
Rating 8 - Good. 134 out of 1004 reviews
Rating 6 - Okay. 148 out of 1004 reviews
Rating 4 - Poor. 159 out of 1004 reviews
Rating 2 - Terrible. 312 out of 1004 reviews

5.8/10

Cleanliness

6.2/10

Staff & service

4.6/10

Amenities

5.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Deirdre

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Karol

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Jake

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow. This was very grimey.
Stayed 1 night in Sep 2025

10/10 Excellent

Kyla Shayne

Stayed 1 night in Jul 2025

8/10 Good

Meredith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There was urine smell in the hallway/stairway outside the room.
Stayed 1 night in Sep 2025

4/10 Poor

Oshane

Disliked: Property conditions & facilities
Property is ran down
Stayed 1 night in Sep 2025

4/10 Poor

Austin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Edwin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No water pressure and light bulbs were out for lamps.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tim

Stayed 1 night in Sep 2025

6/10 Okay

Azzedine

Liked: Amenities
You feel i'm safe
Stayed 1 night in Sep 2025

2/10 Terrible

Jonathan

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Francisco

Stayed 1 night in Aug 2025

10/10 Excellent

Walter

Stayed 1 night in Aug 2025

2/10 Terrible

Sondra

Disliked: Cleanliness, amenities, property conditions & facilities
The property is very old and needs reconstruction and revitalization. The room smelled very bad and was very difficult to sleep. I ended up having to take Benadryl for an allergy attack. Beds were uncomfortable. There was absolutely no hot water in the morning for a shower. It warmed just enough to feel like a cold, swimming pool for me to rinse off.. worst place I’ve ever stayed.
Stayed 1 night in Sep 2025

2/10 Terrible

Alex

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid at all costs

Worst staff ive ever encountered
Stayed 1 night in Aug 2025

2/10 Terrible

Matthew

Disliked: Cleanliness, amenities, property conditions & facilities
The room was absolutely disgusting. All the sheets had stains on them. The property is literally falling apart I get. I only paid $99 for the night but I rather spent double that to stay it somewhere else. I've already canceled my reservation for the next time I'm supposed to stay here. There are way better options. The pictures online are definitely misleading
Stayed 1 night in Sep 2025

2/10 Terrible

Mason, Sherman Oaks

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Suzana

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Paid for three nights but only stayed one. The shower in the first room didn’t work, and it smelled like old oil. We asked to change rooms, but the second one smelled strongly of cigarettes. We spent the night there but could barely sleep, feeling unsafe, as a few people were watching us while we tried to air out the smoke smell. We checked out the next morning, but the hotel refused to refund even the third night. (Two women traveling together)
Stayed 3 nights in Sep 2025

2/10 Terrible

Maximo

Stayed 2 nights in Sep 2025

2/10 Terrible

Trilokinder

Disliked: Amenities
They charged my card 2 times
Stayed 1 night in Aug 2025

10/10 Excellent

Nelson

Stayed 1 night in Aug 2025

2/10 Terrible

Mohamed R

Stayed 1 night in Aug 2025

6/10 Okay

Daniel-Kristofer

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was very friendly. The amenities are very dated and the grounds are unkept. Pipes are loud at nighttime… overall this is an ok place for a one night stay.
Stayed 1 night in Aug 2025

2/10 Terrible

cristian

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

DANILO, COLMA

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Check in took too long. Front desk clerk did not look professional at all, she actually sick (cold/flu, maybe) was coughing the whole time while checking me in. She wasn't wearing a mask at that. Got to my room, and the tv wasn't working. Tried calling the front desk but the phone wasn't properly working also. So I walked to the front to let the clerk know so she switched me to another room. Got to the new room and the tv was working, thank goodness because after a long drive, all you really wanna do is relax and watch tv. The bed was horrible, i literally felt every spring on my body. By this time it was past midnight already. I just wanted to rest. This might be the last time I check in here, to be honest, unless this place gets a major makeover
Stayed 1 night in Aug 2025