Park Pointe Hotel

2.0 star property

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Photo gallery for Park Pointe Hotel

Lobby
Lobby
Front of property
Property grounds
Desk, blackout curtains, iron/ironing board, bed sheets

Reviews

5.8 out of 10

Popular amenities

  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
245 S Airport Blvd, South San Francisco, CA, 94080
  • South San Francisco Convention Center
    ‪1 min walk‬
  • Cow Palace
    ‪7 min drive‬
  • Golden Gate Park
    ‪17 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪7 min drive‬

Room options

Deluxe 2 Beds - Not Park n Fly

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Queen Room - Not Park n Fly

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Park Pointe Hotel

Hotel with free parking, in the vicinity of Cow Palace
Along with a 24-hour front desk, this hotel has barbecue grills and a picnic area. Free WiFi in public areas and free self parking are also provided. Additionally, a lobby fireplace, ATM/banking services, and multilingual staff assistance are onsite. Housekeeping is available on request.
Park Pointe Hotel offers 217 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Accommodations are furnished with desks and desk chairs. Televisions come with cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
During your stay at Park Pointe Hotel, you're just a quick walk from South San Francisco Convention Center. Free WiFi in public areas and free self parking are available.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy a bite to eat at King Sun, a buffet restaurant that serves international cuisine
  • Amenities include a multilingual staff, a lobby fireplace, and an ATM
  • 7 minutes by car from Cow Palace and 12 minutes from CuriOdyssey
As a guest of Park Pointe Hotel, you'll find barbecue grills, a vending machine, and multilingual staff. Public spaces have free WiFi. Park Pointe Hotel also features a picnic area, a fireplace in the lobby, and an ATM. Self parking is free.

Smoking is allowed in designated areas at this South San Francisco hotel.

King Sun - This buffet restaurant specializes in international cuisine. A children's menu is available.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Restaurants on site

  • King Sun

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Hardwood flooring in room
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Fitness facility
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Fitness facility
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Park Pointe Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CitiGarden
Park Pointe Hotel South San Francisco
CitiGarden Hotel South San Francisco
CitiGarden South San Francisco
Park Pointe South San Francisco
Park Pointe Hotel Hotel
Park Pointe Hotel South San Francisco
Park Pointe Hotel Hotel South San Francisco

Park Pointe Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 241 out of 1005 reviews
Rating 8 - Good. 146 out of 1005 reviews
Rating 6 - Okay. 147 out of 1005 reviews
Rating 4 - Poor. 155 out of 1005 reviews
Rating 2 - Terrible. 316 out of 1005 reviews

5.8/10

Cleanliness

6.2/10

Staff & service

4.8/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Angel

Stayed 2 nights in Dec 2024

4/10 Poor

FRANCISCO

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't like me the staff and the building
Stayed 2 nights in Dec 2024

6/10 Okay

Robert

Stayed 1 night in Dec 2024

8/10 Good

Miracle

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Jose

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I was checking in, the man at the front desk burped in my face and didn’t even bother to say excuse me or hide it, the room was filled with ants, they didn’t have extra sheets, and as I was walking to my room a “lady of the night” came out of a room and asked if I needed company. Aside from this and the whole property being filthy, I was charged $100 despite leaving the room in the condition I got it in. I’ve called them to get my money back but they don’t even answer their phone
Stayed 1 night in Dec 2024

4/10 Poor

Hyung Joon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk wasn’t too helpful in finding places to eat around the property, towels weren’t in the room, and overall felt not so clean.
Stayed 1 night in Dec 2024

6/10 Okay

Sergio

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Artak

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Artak

Stayed 3 nights in Dec 2024

8/10 Good

Westy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good for an overnight to catch early flight
It was okay a little beat up and a little loud from the airport but felt safe. It's fine for what we used it for, had an early flight and wanted to be close to the airport. It was 5 minutes to ParkSFO where we parked our car so convenient. Would stay here again for another flight but wouldn't recommend if you are staying visiting the area.
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Stayed 1 night in Dec 2024

2/10 Terrible

HEKTOR

Stayed 1 night in Dec 2024

2/10 Terrible

Ines

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this same day because I needed to stay in the area for an early morning flight. When I arrived, the door was locked because the front desk agent was on lunch. I waited 30 minutes and the door was opened. The check-in process was very quick and I noticed the lobby was freezing! We entered the room, and It was awful. The towels were all dirty, the heater wasn't working and the floors looked like they haven't been vacuumed. The walls were so thin, we could hear everything happening outside. Worst of all, there was no hot water!! My husband and I only stayed for 7 hours. Overall, I would not recommend this hotel to anyone.
Stayed 1 night in Dec 2024

6/10 Okay

Roberto

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Erwin

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Mario

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It sucks.
No hot water. No bloody, the plaster from the ceiling fell on the chair, heater. No bathroom matt, The bathroom light only had 1 light bulb instead of 3. The switches to turn on the light in our room wasn't working... our room was dim...
Stayed 1 night in Dec 2024

4/10 Poor

Yan

Disliked: Property conditions & facilities
No people working front of desk and unable check out return key
Stayed 3 nights in Dec 2024

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Pablo

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Stayed 1 night in Dec 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Ana

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Matheus

Stayed 1 night in Nov 2024

2/10 Terrible

Adhiraj

Disliked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

FENGHUA

Stayed 15 nights in Nov 2024