MC San Agustin

3.5 star property

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December 2024
January 2025

Photo gallery for MC San Agustin

Reception
Staircase
Bar (on property)
Flat-screen TV, tablet, DVD player, first-run films
Hallway

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Laundry
  • Kitchen
  • Air conditioning
  • Outdoor space
  • Free WiFi

Explore the area

Map
San Agustín 12, San Cristóbal de La Laguna, Tenerife, 38201
  • Plaza del Adelantado
    4 min walk
  • Bodegón Viana
    1 min walk
  • Chimisay
    18 min drive
  • Santa Cruz de Tenerife (TFN-Tenerife North)
    15 min drive

Room options

Deluxe Suite (Comares 2 adults)

  • 79 sq m
  • City view
  • Sleeps 2
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Deluxe Suite (La Caleta 2 adults)

  • 73 sq m
  • City view
  • Sleeps 2
  • 4 Twin Beds and 1 Double Sofa Bed OR 2 King Beds and 1 Double Sofa Bed

Deluxe Suite (La Florida 2 adults)

  • 77 sq m
  • City view
  • Sleeps 2
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed OR 4 Double Beds and 1 Double Sofa Bed

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About this property

MC San Agustin

Colonial aparthotel with a restaurant and a bar
This smoke-free aparthotel features a restaurant, a bar/lounge, and a meeting room. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Each apartment has 2 bedrooms and provides free WiFi and free wired Internet. Guests can enjoy a tablet computer, and other amenities include a kitchen with a refrigerator and a microwave. Housekeeping is not available.
MC San Agustin offers 4 air-conditioned accommodations with tablet computers and MP3 docking stations. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium digital channels, first-run movies, and DVD players. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains.

During your stay at MC San Agustin, you're just a quick walk from Cristino de Vera Foundation. Features include free WiFi in public areas, plus a restaurant and a bar. Built in 1760, this comfortable aparthotel has 4 apartments. Free WiFi and a tablet are available in each apartment.
  • Each apartment offers a kitchen, a tablet computer, and an MP3 dock
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Steps from Cristino de Vera Foundation and Santa Catalina Convent
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A library, a terrace, and multilingual staff are also featured at MC San Agustin.

This Colonial San Cristóbal de La Laguna aparthotel is smoke free.

El Club - This restaurant serves lunch and dinner.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)

Family friendly

  • Free cot/infant bed
  • Babysitting (surcharge)

Restaurants on site

  • El Club

Kitchen

  • Fridge (full size)
  • Microwave
  • Dishwasher
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • 1 restaurant
  • 1 bar

Bedrooms

  • Premium bedding
  • Pillow menu
  • Double sofa bed

Bathrooms

  • Combined shower/bath
  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Towels provided

Living spaces

  • Living room
  • Dining room
  • Library
  • Sitting area

Entertainment

  • Flat-screen TV with premium channels
  • First-run films
  • Tablet computer
  • DVD player
  • Pay films
  • MP3 docking station

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No lifts
  • Soundproofing
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Safe
  • Multilingual staff
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Free newspapers (reception)
  • Gift shop/newsstand

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit

General

  • 4 rooms
  • Built in 1760
  • Colonial architecture

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:30 AM - 1:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between June 1 and July 31.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and high chair
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
The front desk at this property is open daily from 9:30 AM - 1:30 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 2 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hotel MC San Agustin La Laguna
Hotel MC San Agustin
MC San Agustin La Laguna
MC San Agustin
MC San Agustin Apartment La Laguna
MC San Agustin Apartment
MC San Agustin Aparthotel
MC San Agustin San Cristóbal de La Laguna
MC San Agustin Aparthotel San Cristóbal de La Laguna

MC San Agustin Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 21 out of 29 reviews" "
Rating 8 - Good. 6 out of 29 reviews" "
Rating 6 - Okay. 1 out of 29 reviews" "
Rating 4 - Poor. 1 out of 29 reviews" "
Rating 2 - Terrible. 0 out of 29 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
An excellent place to discover the town, the host was very polite and helpful. I recommend this hotel.
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Beautiful decor and cleanliness. Very good. Bed very comfortable. Bad no hot water for shower or washing. Difficult to contact any staff. No restaurant or food providion as advertised.
Stayed 2 nights in Dec 2019

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodation and a good location
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Julio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto
El apartamento es un lujo, muy cómodo y la situación es inmejorable
Stayed 1 night in Dec 2019

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Au centre de la plus jolie ville de l'île
Vaste appartement très haut de plafond, équipé de manière luxueuse. (Camares). Le service très aimable. Les restaurants, parking gratuit et quartier piéton alentour. Séjour très relax.
Stayed 1 night in Dec 2019

8/10 Good

MIGUEL

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Muy bonita estancia pero ruidosa por la noche ( era sábado)
Stayed 1 night in Nov 2019

10/10 Excellent

Hissora

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Súper bonito cómodo y amplio Camas muy cómodas Baños impecables
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Lovely apartement, but some noise and overperfumed sheets. Perfect location.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 9 nights in Oct 2019

10/10 Excellent

Ulf

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lyxigt och anspråkslöst. Modernt och gammal stil.
Perfekt avslutning på mitt Teneriffa-besök. Modernt, rymligt boende med högsta klass.Jag använde endast ett sovrum, men här finns plats för fler. Fint med ett helt kök med matplats. Allt i charmig byggnad mitt i gamla staden. Hjälpsam personal. Restaurang finns, men inte frukost. Nära till Aeropuerto Tenerife Norte.
Stayed 1 night in Oct 2019

8/10 Good

MARIA JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
geräumiges Appartement, sauber, zentral gelegen; im spanischen Stil eingerichtet; Leider fiel nach 3 Tagen die Warmwasserversorgung aus. Nachdem nach weiteren 3 Tagen keine Reparatur möglich war, wurden wir auf Kosten der Unterkunft in ein benachbartes Hotel umquartiert.
Stayed 11 nights in Jan 2019

10/10 Excellent

IL HUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가족 여행으로 좋은 숙소_청결함
가까운 편이며(트램이 운행됨) 가리치코까지 렌트차량으로 운전해서 약 45분 정도 소요되고, 산타크루즈 데 페네리페와는 25분 정도에 갈 수 있었던 것 같습니다. 체크인 시간이 오전 9시에서 오후 2시까지만 이므로(메일로 확인하라고 보내줌) 이 시간대 이후에 오게 되면 미리 호텔에 전화해서 체크인 시간을 확인해야 합니다. 만족스러운 숙소였습니다.
Stayed 2 nights in Jan 2019

10/10 Excellent

ISABEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel con amplias suites y servicio impecable. Muy recomendado.
Stayed 1 night in Jan 2019

10/10 Excellent

Luis, Madrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El mejor hotel en el que he estado, un hogar
Quedarnos en este hotel fue la mejor elección que hicimos en nuestro reciente viaje a Tenerife. Se trata de una preciosa casa histórica con cuatro habitaciones en perfecto estado. Lo primero que quiero destacar es la amabilidad del personal, que en todo momento hizo todo lo posible para que estuvieramos como en casa además de darnos toda la información sobre posibles visitas en la isla, también nos sorprendieron regalandonos una botella de vino el último día. En cuanto a las habitaciones, nos sorprendió lo enormes que era, realmente es un piso, con un salón, dos habitaciones, un baño y hasta cocina. La cama de matrimonio, enorme (unos 3 metros) y cómoda. Y el baño está totalmente reformado como todo el piso. Su ubicación es otro de sus puntos fuertes, en la calle más bonita de esta localidad, epicentro de casas históricas y coloniales y desde donde se puede llegar andando a todos los puntos de interés de la ciudad así como restaurantes y bares. Si volvemos a Tenerife tenemos claro que volverá a ser nuestro hogar durante unos días.
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋は広くて清潔。設備も整っていて快適。スタッフの対応も良い。
Stayed 2 nights in Nov 2018

8/10 Good

jose, san andres y sauces

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
H
Está muy bien y el entendimiento tambien y mucha amabilidad por parte de los trabajadores
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atención esmerada
Aunque hubo una confusión entre Expedia y el establecimiento, la atención allí fue esmeradísim e hicieron todo lo osible porque nos sintiésemos cómodos y subsanar cualquier inconveniente. Es muy tranquilo, muy céntrico, cómodo y limpísimo.
Stayed 1 night in Aug 2018

10/10 Excellent

JOSE MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Ulf, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lyxigt men prisvärt. Bästa läge.
Mycket fint litet hotell med restaurang och bar. Fina frukostar att välja mellan. Perfekt läge i gamla La Laguna. Mycket vänlig personal.

10/10 Excellent

Mary Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

ANA, Madrid

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Trato indigno de 5 estrellas
Hice una reserva de 3 noches por medio de hoteles.com. Llamé por casualidad el mismo día que iba, para avisar de que debido al vuelo llegaríamos tarde, y me dijeron que sintiéndolo mucho, no había disponibilidad para el total de la estancia reservada, sólo para la primera noche. Tuve que buscar otro hotel con tan solo unas horas de antelación, y sin más explicación, echaron la culpa a la página intermediaria. Intentaron arreglarlo ofreciéndonos una copa a las 11 de la noche (y eso que ibamos con un niño de 4 años agotado). Al día siguiente, lejos de resolvernos el problema, nos querían cobrar más de lo que costaba la habitación esa primera noche (que era inferior a la parte proporcional de la totalidad de la reserva). Aún no sé si realmente fue un fallo de la página intermediaria, que aseguraban no tener conocimiento del supuesto fallo de disponibilidad ni del cambio de reserva hecho por el propio hotel, pero los que salimos malparados fuimos nosotros. Lo que sí sé es que la habitación que nos dieron debía ser la que quedaba libre y desde el hotel la ofrecían a un precio superior (cuando se tiene solo 4 habitaciones, supongo que ocurren estas cosas). El hotel es muy bonito, pero reconozco que mi experiencia fue nefasta, nada que ver con el estupendo trato del hotel al que fuimos después, en Santa Cruz de Tenerife, también de 5 estrellas (merecidas).