Tru by Hilton San Antonio North

2.5 star property

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Photo gallery for Tru by Hilton San Antonio North

Terrace/patio
Lobby sitting area
Lobby
Front of property
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Air conditioning
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

Map
2214 TPC PARKWAY, San Antonio, TX, 78259
  • Methodist Hospital Stone Oak
    ‪6 min drive‬
  • Canyon Springs Golf Club
    ‪7 min drive‬
  • TPC San Antonio
    ‪10 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪13 min drive‬

Room options

Room, 2 Queen Beds, Accessible (Mob/Hear Acc W/Tub)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mob/Hear Acc Ri-Shwr)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mob/Hear Acc W/Tub)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Tru by Hilton San Antonio North

Hotel in San Antonio with a fitness center and a 24-hour front desk
Along with a fitness center, this smoke-free hotel has a snack bar/deli and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite. Housekeeping is available on request.
Tru by Hilton San Antonio North offers 98 air-conditioned accommodations with hair dryers and irons/ironing boards. 55-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Tru by Hilton San Antonio North. During your stay, you're just a quick walk from Village at Stone Oak. Enjoy features like free WiFi in public areas and free self parking, plus a gym.
  • Free WiFi and wired Internet in some public areas
  • Free self parking
  • Amenities include a front-desk safe, a business center, and an elevator
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 13 minutes by car from North Star Mall and 15 minutes from The Rim Shopping Center
  • Pets welcome for a fee
There's a snack bar/deli on site. WiFi and wired Internet are free in public spaces. You'll find a business center on site. The business-friendly Tru by Hilton San Antonio North also features a fitness center, express check-in, and express check-out. Self parking is free.

This San Antonio hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Bike parking
  • Fitness centre

Family friendly

  • Free cots/infant beds
  • High chair
  • Snack bar/deli
  • Travel cot

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (on request)

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar in shower
  • Hand-held shower head
  • Handrails in stairwells
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LCD TV
  • TV channels
  • Premium channels

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per week
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Antonio Antonio
Tru by Hilton San Antonio North Hotel
Tru by Hilton San Antonio North SAN ANTONIO
Tru by Hilton San Antonio North Hotel SAN ANTONIO

Tru by Hilton San Antonio North Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 229 out of 369 reviews
Rating 8 - Good. 79 out of 369 reviews
Rating 6 - Okay. 28 out of 369 reviews
Rating 4 - Poor. 13 out of 369 reviews
Rating 2 - Terrible. 20 out of 369 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Lester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness of the facilty was impressive. I was particularly loving the breakfast options. Would have liked an indoor pool even though I wouldn't have used it anyway . 4STARS
Stayed 1 night in Nov 2024

10/10 Excellent

Dora

Stayed 1 night in Oct 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The soap dispenser in the restroom was out of soap. There was a tear in the seal to the shower door. I appreciated the late checkout time of noon, but Expedia had said 11am. I left by 11am just in case. Over-all it was decent stay.
Stayed 1 night in Oct 2024

10/10 Excellent

John-Stacey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Area
Nice area! Feel safe.
Stayed 1 night in Nov 2024

10/10 Excellent

John-Stacey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Area
Nice area safe place to stay.
Stayed 1 night in Nov 2024

4/10 Poor

Lee

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was not cleaned and for a new building, it surly did not look new. The hand soap fell off the wall and it was empty so we just used our own soap. Overall I just wasn’t happy with the stay. I would not stay at this location again nor would I recommend it to anyone who is as picky as myself. My person also said the breakfast was nasty. Also the towels were not restocked so that kind of bothered me as well.
Stayed 2 nights in Nov 2024

8/10 Good

Francisco, Odessa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

robert

Wasn’t paying attention when I booked. Thought it was a Hilton proper. Was pleasantly surprised. Nice place with intelligent involved staff
Stayed 2 nights in Nov 2024

8/10 Good

Breann

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was good for the price, staff was friendly and it was clean but our bathroom did smell like their plumbing or septic may be having issues. Nice variety for breakfast. Overall a good stay.
Stayed 1 night in Nov 2024

8/10 Good

Michael

Stayed 4 nights in Oct 2024

10/10 Excellent

Ron

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kayla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a nice experience and nice staff
Stayed 1 night in Sep 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Brent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and safe. Tons of things around the facility.
Stayed 1 night in Nov 2024

10/10 Excellent

BLANCA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Rocio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice scenery around the property.
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Stayed 3 nights in Oct 2024

10/10 Excellent

Gregoria, Arlington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hip,Chic modern vibe
Pretty cool spot and I would definitely return back and recommend to guest arriving into town.
Stayed 1 night in Oct 2024

2/10 Terrible

Ana

Disliked: Staff & service
Beyond disappointed in your product.
I didn't actually get to stay there, because after driving to San Antonio for my daughter's football game and getting food and finally driving up from Alamo Heights to the hotel at 11:30, I was told that my reservation had been cancelled (with no notice to me) because they had been fully booked most of the day and weren't taking reservations at the time I made mine. So at midnight, I had to look for a last-minute hotel, of which there were very few to choose because it was midnight, and ended up having to stay in a terrible little gross hotel near the airport.
Stayed 1 night in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jasmine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very great stay, very clean, and close to lots of restaurants, and shopping centers
Stayed 1 night in Oct 2024

8/10 Good

Lance

Stayed 1 night in Oct 2024

10/10 Excellent

Terry

Stayed 2 nights in Oct 2024