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Palace Hotel Omiya

4.0 star property

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Photo gallery for Palace Hotel Omiya

Suite, Non Smoking, City View
2 bars/lounges
Reception
Reception
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
1-7-5 Sakuragicho, Omiya-ku, Saitama, Saitama, 330-0854
  • Saitama City Space Theater
    ‪6 min walk‬
  • Railway Museum
    ‪2 min drive‬
  • Hikawa Shrine
    ‪3 min drive‬
  • Tokyo (HND-Haneda)
    ‪35 min drive‬

Room options

View all photos for Single Room, Non Smoking

Down duvets, minibar, blackout curtains, free WiFi

Single Room, Non Smoking

  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Suite, Non Smoking, City View

Suite, Non Smoking, City View

Suite, Non Smoking, City View

  • 51.5 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Royal Suite, Non Smoking

Royal Suite, Non Smoking

Royal Suite, Non Smoking

  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Corner Double Room, Non Smoking

Corner Double Room, Non Smoking

Corner Double Room, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

  • Sleeps 4
  • 2 Large Twin Beds

Run of House (smoking preference and bedding assigned at time of check-in)

  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room with Extra Bed, Non Smoking

Down duvets, minibar, blackout curtains, free WiFi

Twin Room with Extra Bed, Non Smoking

  • 24 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Twin Room, Non Smoking

Down duvets, minibar, blackout curtains, free WiFi

Twin Room, Non Smoking

  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family Room, 4 Bedrooms, Smoking

Family Room, 4 Bedrooms, Smoking

Family Room, 4 Bedrooms, Smoking

  • Sleeps 8
  • 4 Large Twin Beds

View all photos for Comfort Double Room, 1 Double Bed, Non Smoking

Room amenity

Comfort Double Room, 1 Double Bed, Non Smoking

  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Non Smoking

Down duvets, minibar, blackout curtains, free WiFi

Double Room, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Rooftop terrace

Candeo Hotels Omiya

  • Spa
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, (1002)
The price is €104
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Candeo Hotels Omiya

About this property

Palace Hotel Omiya

Hotel with 6 restaurants, near Railway Museum
6 restaurants, 2 bars/lounges, and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and dry cleaning.
Palace Hotel Omiya offers 204 air-conditioned accommodations with minibars and complimentary newspapers. Beds feature down comforters. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. This Saitama hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

Our customers tell us they can't get enough of the helpful staff at Palace Hotel Omiya. During your stay, you're just a quick walk from Saitama City Space Theater. You'll find features like free WiFi in public areas, plus 6 restaurants and 2 bars.
  • Free WiFi (speed: 50+ Mbps)
  • Enjoy French cuisine at Crown Restaurant, one of the property's 6 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Guests speak favorably about the proximity to public transportation and the overall condition of the property
  • Just a 2-minute drive from Saitama Super Arena and a few minutes from Railway Museum
There are 6 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. You'll find a business center on site.

Public spaces have free WiFi. Palace Hotel Omiya also features complimentary newspapers in the lobby, dry cleaning/laundry services, and room service (during limited hours). Parking is available for a fee.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10 AM.
Crown Restaurant - This restaurant specializes in French cuisine and serves lunch and dinner.
Parterre - This buffet restaurant serves breakfast, lunch, and dinner.
Zuirin - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Keyaki - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Royal Oak - Onsite bar.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 1680 per night)

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10 AM: JPY 3300 per person
  • 6 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Crown Restaurant
  • Parterre
  • Zuirin
  • Keyaki
  • Royal Oak

Family friendly

  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon

Business services

  • Business centre

Accessibility

  • Lift

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Free newspapers
  • In-room massage
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests must be at least 20 years to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 3300 per person
  • Self parking fee: JPY 1680 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Palace Hotel Omiya Saitama
Palace Omiya Saitama
Palace Omiya
Palace Hotel Omiya Hotel
Palace Hotel Omiya Saitama
Palace Hotel Omiya Hotel Saitama

Palace Hotel Omiya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 305 out of 611 reviews
Rating 8 - Good. 228 out of 611 reviews
Rating 6 - Okay. 55 out of 611 reviews
Rating 4 - Poor. 12 out of 611 reviews
Rating 2 - Terrible. 11 out of 611 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels during our trip to Japan. Very conveniently located next to a large railway station, with a lot of shops and restaurants around. Quite large, elegantly furnished rooms and extremely polite service.
Stayed 1 night in Nov 2024

8/10 Good

Jun

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for ding and transportation.
Stayed 1 night in Oct 2024

6/10 Okay

Hiromi

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Junko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it is a great hotel and convenience
Overall it was an excellent stay . One thing I noticed was , there were no towels hanging hooks or anything that I can hang used wet towels other than above the tab or the sink . Those works for the smaller towels but not for the bath towel which it is a longer .
Stayed 3 nights in Oct 2024

6/10 Okay

Aya

Stayed 3 nights in Oct 2024

10/10 Excellent

K

Very good.
Nice room in a very convenient location, close to the railway station and restaurants.
Stayed 3 nights in Oct 2024

8/10 Good

Naomi, Tualatin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and comfortable bed!
Stayed 1 night in Sep 2024

10/10 Excellent

Jaehyup, Southlake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and efficient hotel. Breakfast had a wide selection of items with good quality. Room had ample amenities and more. The area has lots of shopping and dining options and extensive rail connection. Would visit again when I return to meet friends in this area.
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel!
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel with every amenity you could ask for.
Stayed 1 night in Aug 2024

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast and very easy access to the train station. Lots of good food and shopping options near by.
Stayed 10 nights in Jul 2024

10/10 Excellent

Sara Mom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all polite and nice. Very convenient.
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and very clean hotel. Staff were awesome and would highly recommend! Thank you for a pleasant stay. Great breakfast available as well!
Stayed 3 nights in May 2024

10/10 Excellent

ROSS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevated walk from station in minutes. All retail and dining needs at Sogo a few minutes walk away. Staff happy to provide a few extras if needed. Escorted to room with bags on arrival.
Stayed 2 nights in Apr 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay.
Everything was excellent. The room is a small for US Standards, but that was expected. They were very accommodating with a late check out and the charge was very reasonable. Access to Omiya station is very convenient. We had a wonderful stay.
From a coffee shop across the street.
From a coffee shop across the street.
Night view from the room.
Day view from the room.
Stayed 7 nights in Apr 2024

10/10 Excellent

Neil, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

toshi

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023

8/10 Good

Robert, Tigard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
nice clean place to stay for both business and personal visit to the Tokyo area.
Stayed 3 nights in Nov 2023

10/10 Excellent

Supapat

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Walkable from Omiya Station we arrived early they managed to stored our luggage and bring them up to the room when we came back later in the afternoon Most convenient with airport bus stop 300metre from hotel (Sogo department store west exit) on our departure day
Stayed 1 night in Nov 2023

10/10 Excellent

Terrell

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Stay!!!
Stayed 1 night in Nov 2023

10/10 Excellent

Chong-Jeh, Sherman Oaks

Stayed 2 nights in Oct 2023

10/10 Excellent

Mark, Yokosuka

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel close to the station. Rooms a tad small though.
Stayed 1 night in Oct 2023

10/10 Excellent

Andreas, College Station

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great location
Stayed 1 night in Feb 2023

10/10 Excellent

Yan

Stayed 1 night in Dec 2022

10/10 Excellent

Elias

Stayed 1 night in Nov 2022