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Family Bunk Bed Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Room Sea View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Mega Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room Pool or Partial Sea View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Family Jacuzzi Suite

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Swim Up Room (Adult Only +16)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at SUNRISE Aqua Joy Resort - All inclusive. During your stay, you're just a quick walk from Red Sea. Free breakfast, free WiFi in public areas and 5 outdoor pools are available.

  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy international cuisine at Heliodoro, one of the property's 7 restaurants and 7 bars/lounges
  • Splash around at the free water park with a waterslide or swim in the 5 outdoor pools
  • Indulge with manicures and pedicures, facials or body scrubs at Swan
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes a private beach, a gym and a steam room
  • 10 minutes by car from Marina Hurghada and 12 minutes from Hurghada City Center

SUNRISE Aqua Joy Resort - All inclusive ratings based on 8 Verified Reviews

Review Summary
3.2 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for SUNRISE Aqua Joy Resort - All inclusive

Everyone (3) Couples (3)
4 out of 5
Bel hôtel, personnel très sympathique. Grande chambre Bons buffets de repas. Bon rapport qualité prix

Posted by on 18 Apr 2024

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5 out of 5
Tout est exelent

Posted by on 30 Oct 2023

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Comment from Hotel Management

1 Nov 2023 by Guest experience & Quality Department

Dear Dragana, Warm Greetings from SUNRISE Aqua Joy Resort First, we would like to thank you for chosen our hotel to enjoy your holiday and for sharing your feedback with us, kindly be informed that we are very happy that you enjoyed your stay with us and will be honored to welcome you again in SUNRISE Aqua Joy Resort. With best regards,

3 out of 5

Posted by on 26 Oct 2023

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4 out of 5
L’hôtel très propre . Le personnel très serviable ,gentil ,l’attentionné. Emplacement d’Hotel c’est top et très sécurisé. Le resto bruyant , beaucoup de choix de nourriture mais médiocre.

Posted by on 25 Sep 2023

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Comment from Hotel Management

17 Oct 2023 by Guest experience & Quality Department

Dear lldiko, Warm Greetings from SUNRISE Aqua Joy Resort First, we would like to thank you for chosen our hotel to enjoy your holiday and for sharing your feedback with us, kindly be informed that we are very happy that you enjoyed your stay with us and will be honored to welcome you again in SUNRISE Aqua Joy Resort. With best regards,

2 out of 5
Nous avons trouvé la nourriture très médiocre. Le personnel peut, par moment, être « trop » intrusif. La plage est très belle et les lits confortables.

Posted by on 16 Apr 2023

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Comment from Hotel Management

16 Apr 2023 by Guest experience & Quality Department

Dear Mr. Korab , kindly contact the reception.

1 out of 5
Ne réservez pas là-bas, allez dans un autre hôtel all inclusive.

Posted by , from Lausanne on 21 Nov 2022

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3 out of 5
Na ja, für 1 Nacht ausreichend. Hauptsächlich russische Familien anwesend.

Posted by on 26 Oct 2021

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4 out of 5
Très bel hôtel situé dans une zone calme d'hurghada, restauration bonne et agréable, jeux aquatiques pour grands et petits

Posted by , from Lyon on 24 Nov 2020

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Comment from Hotel Management

24 Nov 2020 by Guest Experience & Quality Department

Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the area`s that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, We hope to have the honor to welcoming you back to your second home SUNRISE AQUA JOY Resort Kind regards,

About the SUNRISE Aqua Joy Resort - All inclusive

Location Elmamsha, Hurghada, Hurghada,

Renovations + Closures

The property will be renovating from 20 September 2024 to 15 November 2024 (completion date subject to change). The following areas are affected:

  • One of the dining venues

During renovations, the property will make every effort to minimise noise and disturbance.

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Property Features

SUNRISE Aqua Joy Resort - All inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Simply walk outside to feel the sun on your face at the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At SUNRISE Aqua Joy Resort - All inclusive, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 7 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Smoking is allowed in designated areas at this 4-star Hurghada property.

  • 476 guestrooms or units
  • 7 dining venues
  • 7 bars or lounges
  • 2153 sq ft of conference space
  • 200 sq. m of conference space
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar on the beach
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • On private beach
  • Free water park access
  • Number of outdoor pools - 5
  • Children's pool
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

SUNRISE Aqua Joy Resort - All inclusive offers 476 air-conditioned accommodations with fireplaces and minibars (stocked with some free items). Each accommodation is individually furnished and decorated. LCD televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This Hurghada property provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Fireplace
  • Stocked minibar (select free items)
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.

Heliodoro – This buffet restaurant specialises in international cuisine.

Basilico – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.

Manzoku – This restaurant specialises in Asian cuisine and only serves dinner. Reservations are required. Open daily.

Gamila – This restaurant specialises in local cuisine and only serves dinner. Reservations are required. Open daily.

El Marsa – This restaurant specialises in seafood and only serves dinner. Reservations are required. Open daily.

24-hour room service is available.

Nearby Activities

A private beach and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Beach volleyball on site
  • Snorkelling nearby
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa, Swan. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Sauna in spa
  • Hot tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitisation practices of SGS (3rd party expert - Global)
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 0
  • New Year's Eve (31 December) Gala Dinner per child: USD 90 (from 4 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • SUNRISE Aqua Joy Resort
  • Aqua Joy Resort by SUNRISE

You should know

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Pool access available from 6:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Eco-certified property

This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Travelife
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