a&o Rotterdam City

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for a&o Rotterdam City

In-room safe, desk, iron/ironing board, free WiFi
Reception
Exterior
Interior
Reception

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Breakfast available
  • Pet-friendly
  • Housekeeping

Explore the area

Map
Schiekade 658, Rotterdam, 3032 AK
  • Holland Casino Rotterdam
    12 min walk
  • De Doelen
    15 min walk
  • Markthal Rotterdam
    18 min walk
  • Rotterdam (RTM-Rotterdam The Hague)
    14 min drive

Room options

Standard Double Room, 1 Double Bed

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

1 Bed in 4-Bed Dormitory Room

  • Sleeps 1
  • 1 Twin Bunk Bed

Six-Bed Room

  • 22 sq m
  • Sleeps 6
  • 2 Twin Beds and 2 Twin Bunk Beds

1 Bed in 6-Bed Dormitory Room

  • 22 sq m
  • Sleeps 1
  • 1 Twin Bunk Bed

Triple Room

  • Sleeps 3
  • 3 Twin Beds

Standard Twin Room, 2 Single Beds

  • 17 sq m
  • Sleeps 3
  • 2 Twin Beds

Standard Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

Family Room

  • 22 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

Quadruple Room

  • 22 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

Similar properties

About this property

a&o Rotterdam City

Hotel with a 24-hour front desk, near Erasmus Bridge
A bar/lounge, self parking, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
A&o Rotterdam City offers 115 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include desks. Televisions come with satellite channels.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at a&o Rotterdam City. During your stay, you're just a quick walk from Old Luxor Theater. Features include free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Just a 4-minute drive from Erasmus Bridge and 10 minutes from Ahoy Rotterdam
  • Pets welcome for a fee
As a guest of a&o Rotterdam City, you'll find a vending machine, multilingual staff, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The business-friendly a&o Rotterdam City also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Rotterdam hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

Languages

Dutch, English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Self parking on site (EUR 20 per day)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: EUR 11.90 for adults and EUR 5.95 for children
  • 1 bar

Things to do

  • Bike parking
  • Bike storage

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • 27-inch TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Safe
  • Separate sitting area
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 16
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 16
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 14.00 per pet, per night
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 11.90 for adults and EUR 5.95 for children
  • Self parking fee: EUR 20 per day
  • Pet fee: EUR 14.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 16 (subject to availability)
  • Late check-out fee: EUR 16 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 3 stars.

Property is also known as

Hotel Rotterdam
Rotterdam Hotel
Best Western Rotterdam
Westin Rotterdam
Rotterdam Westin
Hotel Rotterdam
a o Rotterdam City
a&o Rotterdam City Hotel
a&o Rotterdam City Rotterdam
a&o Rotterdam City Hotel Rotterdam

a&o Rotterdam City Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 228 out of 1001 reviews" "
Rating 8 - Good. 452 out of 1001 reviews" "
Rating 6 - Okay. 197 out of 1001 reviews" "
Rating 4 - Poor. 77 out of 1001 reviews" "
Rating 2 - Terrible. 47 out of 1001 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Thi Ngoc My

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good at the price. It’s clean enough. The hotel is not allow smoking but when you open the window, the smokes around you 😂😂. But at the price, it is very good. Breakfast at price 10€ but it’s poor and crowded.
Stayed 1 night in Aug 2024

2/10 Terrible

ellesse

Disliked: Cleanliness, staff & service, property conditions & facilities
Booked a twin room and was given a dorm room due to lack of availability. The room was unclean when we arrived, dirty floors and walls. During the 5 days the room did not get cleaned. Had to request clean towels as they were not replaced. Bitten by bugs in the room.
Stayed 4 nights in Aug 2024

4/10 Poor

Daniel

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Although staff were very helpful, the wi-fi did not work inside the room and only worked in a very specific part of the lobby. Laundry room and shared kitchen were also not available despite being in the advertisement. The room itself was not bad - you get what you pay for.
Stayed 2 nights in Aug 2024

8/10 Good

Esther

Stayed 1 night in Aug 2024

2/10 Terrible

Alan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Emilia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

kathlyne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my friends had really good time l. It was clean and quiet. Construction ongoing at the main entry.
Stayed 1 night in Jul 2024

8/10 Good

Jamie

Liked: Staff & service
It was an easy spot to walk to and from the hostel. It gave all the bare essentials needed for my trip in Rotterdam and close enough to multiple forms of transport.
Stayed 4 nights in Jun 2024

10/10 Excellent

Amos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jun 2024

10/10 Excellent

Jaiden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You get what you pay for, end of the day, great value for money
Stayed 1 night in May 2024

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities
The reception is very friendly, helpful and Kind. Thanks to Sunny.
Stayed 1 night in May 2024

8/10 Good

Carlito

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
4N Fam Break around NL
Just enough the price you've paid for. Walkable to Central train station. Please note, the entire reception area or lobby is under renovation so their website's photo isn't the current one.
Stayed 1 night in Feb 2024

8/10 Good

Vladyslav

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Lots of uncomfortable people, bad ventilation and small amounts of light inside the rooms.
Stayed 1 night in Feb 2024

10/10 Excellent

Taavi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2024

10/10 Excellent

John

Stayed 1 night in Dec 2023

8/10 Good

Ashokkumar

Liked: Cleanliness, staff & service
Stayed 9 nights in Dec 2023

10/10 Excellent

Ashokkumar

Liked: Cleanliness
Stayed 6 nights in Dec 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Ashokkumar

Stayed 4 nights in Nov 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is really great.
Stayed 1 night in Nov 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond.
Stayed 1 night in Nov 2023