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Four Canoes Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Canoes Hotel

Public bath
Reception
Exterior detail
Queen Room | Television
Queen Room

Reviews

6.0 out of 10

Popular amenities

  • Parking available
    Parking available
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Kitchen
    Kitchen

Explore the area

Map
273 Fenton Street, Rotorua, 3010
  • Rotorua Central Mall
    8 min walk
  • Government Gardens
    13 min walk
  • Tamaki Maori Village
    14 min walk
  • Rotorua (ROT-Rotorua Regional)
    9 min drive

Room options

View all photos for NEW Superior Twin

Premium bedding, blackout curtains, iron/ironing board

NEW Superior Twin

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Queen

Premium bedding, blackout curtains, iron/ironing board

Queen Queen

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Room

Queen Room

Queen Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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Exterior

Marsden Stay Rotorua

Parking included
Free WiFi
Housekeeping
3.7 out of 5, Good, (29)
The price is €81
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Marsden Stay Rotorua

About this property

Four Canoes Hotel

Eco-certified Rotorua motel in Glenholme with 3 outdoor swimming pools
Along with 3 outdoor pools, this smoke-free motel has an indoor pool and WiFi in public areas. Other amenities include self parking, a microwave in a common area, and conference space.
Four Canoes Hotel offers 58 accommodations with coffee/tea makers and hair dryers. Rooms open to patios. Beds feature premium bedding. 42-inch flat-screen televisions come with satellite channels. Guests can make use of the shared/communal kitchen. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
3 outdoor swimming pools are on site along with an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an outdoor public bath (no minerals).
During your stay at Four Canoes Hotel, you're just a quick walk from Rotorua Central Mall. 3 outdoor pools, breakfast (surcharge), and dry cleaning service are available.
  • Continental breakfast served daily for a fee
  • WiFi in some public areas for a fee
  • Self parking available for a fee
  • Take a swim in the indoor and 3 outdoor pools
  • Amenities include free lobby newspapers, a front-desk safe, and conference space
  • Within a 15-minute walk of Rotorua Central Mall and Tamaki Maori Village
Four Canoes Hotel offers its guests 3 outdoor swimming pools and an indoor pool. Public spaces have WiFi for a fee. Event space at this motel measures 1076 square feet (100 square meters) and includes conference space. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the eco-certified Four Canoes Hotel. For a fee, parking is available.

This 3-star Rotorua motel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 9:30 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in some public areas: WiFi (surcharge)

Parking and public transport

  • Self parking on site (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–9:30 AM: NZD 13-19 for adults and NZD 10.00-15 for children

Things to do

  • 3 outdoor pools
  • Billiards/pool table
  • Indoor pool

Family friendly

  • 3 outdoor pools
  • Indoor pool
  • Laundry facilities

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Multilingual staff

Business services

  • Conference space (1076 square feet)

Spa

  • Outdoor public bath (no minerals)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only

More

  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Shared kitchen access

More

  • Connecting rooms available
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2.25 percent for credit card payments
The front desk is open daily from 7:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 13 to 19 for adults, and NZD 10.00 to 15 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.25 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 7:30 AM - 9:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Four Canoes Hotel.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Four Canoes Hostel Rotorua
Four Canoes Hostel
Four Canoes Rotorua
Four Canoes
4 Canoes Hotel
Four Canoes Hotel Rotorua
Four Canoes Hotel Hotel
Four Canoes Hotel Rotorua
Four Canoes Hotel Hotel Rotorua

Four Canoes Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 51 out of 477 reviews" "
Rating 8 - Good. 125 out of 477 reviews" "
Rating 6 - Okay. 139 out of 477 reviews" "
Rating 4 - Poor. 83 out of 477 reviews" "
Rating 2 - Terrible. 79 out of 477 reviews" "

6.2/10

Cleanliness

7.4/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

Reviews

8/10 Good

Priya

Stayed 1 night in Jan 2020

8/10 Good

Maree, Whangarei

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good price. Clean rooms. Good location. Property is run down...big pot holes in drive and needs painting and maintenance.
Stayed 1 night in Aug 2020

2/10 Terrible

Azeem, Auckland

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst experience I ever had in staying in a hotel. Its old and things are falling apart. Broken draws, no cutlery in the room despite coffee and sugar provided. I was left wondering how would I make coffee or tea. Toilet seat was broken and also the door could not close properly. No parking was available on the site as mostly was occupied by non guests who were attending a function at the hotel.
Stayed 1 night in Jul 2020

8/10 Good

Suzanne

Liked: Staff & service, property conditions & facilities, room comfort
Happy Stay
The room we were checked into was not of an acceptable standard to me so on talking to the lovely receptionist we were offered a different room which was superb.
Stayed 3 nights in Jul 2020

8/10 Good

Bernice

Liked: Cleanliness, room comfort
Foyer very drabb and staff need to be and look more welcoming costs nothing to smile. Comfortable beds, clean. Value for money paid
Stayed 2 nights in Jul 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Jul 2020

4/10 Poor

Verified traveller

Stayed 2 nights in Jul 2020

6/10 Okay

Martin

Travelled with family
This is an inexpensive motel, but I would rather pay a bit more or find another option. Tired and dirty. The sheets were clean but had holes in them, suggestiing they were past their use by date. We were glad to be there only 1 night.
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Tv not working, cables broken. Difficult to access via phone. Bed was comfortable
Stayed 1 night in Jul 2020

4/10 Poor

Jose, Auckland

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointing. Room was still a mess, only had 1 cup and 2 towels knowing that I payed for 4 people to stay. Sheets were dirty, tea and sugar supplies weren’t replenished.
Stayed 1 night in Jul 2020

8/10 Good

Jackie, Auckland

Travelled with family
Liked: Cleanliness, staff & service
Well priced with comfortable beds and clean. I would stay here again
Stayed 1 night in Jun 2020

8/10 Good

Marcus, Auckland

Business traveller
Liked: Cleanliness, staff & service
Decent place, good sized rooms, handy location, a little on the older side but it’s still a good place to stay
Stayed 1 night in Jun 2020

2/10 Terrible

Peter, Auckland

Travelled with partner
Disliked: Amenities, property conditions & facilities
old run down building and looks terrible and didn't feel safe.when staying there.Never going to stay there again
Stayed 1 night in Jun 2020

2/10 Terrible

Tim

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor run down facility.
When checking in there was no one around (and this was only at about 6pm). Had to walk around to find someone. The rooms were worn down, they smelt of cigarette smoke. Initially we were put into the wrong room. Very poor and run down accomodation. Only positive was hot water in the shower and Wifi.
Stayed 1 night in Jun 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
This property is very tired. But in a great locstion close to town
Stayed 1 night in Jun 2020

6/10 Okay

Jacqueline

Stayed 1 night in Jun 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2020

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
So on the advertisement when booking it stated there was pool facilities and hot mineral spa which when we arrived were closed due to covid, but there was no notes or pre-warbibgs of this about the closure also our room wasn’t vaccumed and the buffett breakfast was a packed little breakfast. The bathroom smelt of old urination, had a cracked top and the shower had wear and tear damages which was not displayed in the photos when booking. which i believe is false advertisement!
Stayed 1 night in Jun 2020

10/10 Excellent

Jess, Tokoroa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathrooms in superior rooms are great. Guy on desk was fantastic and was great conversation with my daughter
Stayed 1 night in Jun 2020

10/10 Excellent

Jaki, Whakatane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you the stay was great,but couldn't use the pools due to covid19..awesome stay
Stayed 1 night in Jun 2020

4/10 Poor

Business_Travel

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Hot shower and good internet. Unfortunately that is where it ends. Run down rooms and smelt of cigarette smoke.
Stayed 3 nights in May 2020

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival the property looked worst for wear and tired. Check-in was not very welcoming or informative. Room was as per pictures but heater and TV were not working. Transferred to another room then the fridge wasn't working, this was later replaced. Not a good rest from the party going on next door... And the Cody cans left on my deck.
Stayed 3 nights in May 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Dirt on the carpet area at top of the stairs that went intouched for three days. A lot of people renting there so was a bit of noise. No cuttlery however, i was told that this was due to covid 19? Dealing with the managers was easy and they were accommodating.
Stayed 2 nights in May 2020

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Short stay
We had a short overnight stay. Checking in at 7pm and gone by 7am. Beds were comfortable. Bathroom was not to standard. shower head was loose from wall. Bathroom door did not close properly. Furniture in room average
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
The room and building are in terrible condition and very uncared for. Not at all like the pictures, and not even worth the cheap price. Left early in the morning because I wanted to get out of there
Stayed 1 night in Mar 2020