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Hotel New Bilbao Airport

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel New Bilbao Airport

Exterior
Reception
Down duvets, pillow-top beds, in-room safe, desk
Mountain view
Daily buffet breakfast (EUR 8 per person)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Free airport shuttle
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Air conditioning

Explore the area

Map
Zarandoa Kalea, 1, Derio, Vizcaya, 48160
  • Plaza Nueva
    14 min drive
  • Museum of Archaeology Bizkaya
    14 min drive
  • Plaza Miguel de Unamuno
    16 min drive
  • Bilbao (BIO)
    4 min drive

Room options

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed

Double Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Single Room

Single Room

  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Exterior

Holiday Inn Express Bilbao, an IHG Hotel

Breakfast included
Free airport shuttle
Pet-friendly
Parking included
4.3 out of 5, Excellent, (1003)
The price is €77
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Holiday Inn Express Bilbao, an IHG Hotel

About this property

Hotel New Bilbao Airport

Hotel in Derio with airport shuttle service and a 24-hour front desk
A bar/lounge, a meeting room, and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a computer station, tour/ticket assistance, and a front-desk safe are onsite.
Hotel New Bilbao Airport offers 55 air-conditioned accommodations with safes and hair dryers. Pillowtop beds feature down comforters. Flat-screen televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of Hotel New Bilbao Airport's proximity to the airport. During your stay, you'll be close to Guggenheim Museum Bilbao. You'll find features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a meeting room, and a computer
  • Guests have great things to say about the helpful staff and the proximity to the airport
  • 12 minutes by car from Guggenheim Museum Bilbao and 12 minutes from San Mames Stadium
  • Free airport shuttle service
As a guest of Hotel New Bilbao Airport, you'll find a vending machine, multilingual staff, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. A roundtrip airport shuttle is free (available on request). The business-friendly Hotel New Bilbao Airport also features a front-desk safe and an elevator. Self parking is free.

This 3-star Derio hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 5 AM to 10:00 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free return airport shuttle from 5:30 AM to 11:30 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Buffet breakfast available for a fee daily 5 AM–10:00 AM: EUR 8 per person
  • 1 bar

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating (climate-controlled)
  • Pillow-top mattress

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 7 and younger are not allowed at this property. All guests older than 7 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 8 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Hotel New Bilbao Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 7 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel New Bilbao Airport Derio
New Bilbao Airport Derio
New Bilbao Airport
Hotel New Bilbao Airport Hotel
Hotel New Bilbao Airport Derio
Hotel New Bilbao Airport Hotel Derio

Hotel New Bilbao Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 343 out of 635 reviews" "
Rating 8 - Good. 199 out of 635 reviews" "
Rating 6 - Okay. 50 out of 635 reviews" "
Rating 4 - Poor. 18 out of 635 reviews" "
Rating 2 - Terrible. 25 out of 635 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Edwin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

M

Liked: Staff & service, amenities, property conditions & facilities
Great welcome to Bilbao! Efficient shuttle service from the airport, eventhough the hotel shuttle was unable to transport my bike. No problem, a taxi handled it well. Check in fast and friendly. Room is new with cofortable bed and good shower. Next morning the gentleman at front office arranged for taxi service to accomodate my bike to the bus station in Bilbao. Great extra service, thank you! Highly recommend this hotel!
Stayed 1 night in Sep 2024

8/10 Good

Jessica, Livermore

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Different System with lights and air condition, you have to use the door key in a slot for the lights and air conditioner to work inside. Take the key out and everything was off so the room was very steamy, feel like the air condition didn’t work, blow air only
Stayed 2 nights in Sep 2024

2/10 Terrible

taylor

Stayed 1 night in Aug 2024

6/10 Okay

Adeyemi Abeeb

Travelled with group
Disliked: Amenities
Was really nice,loved it.
Stayed 5 nights in Aug 2024

4/10 Poor

Patrick

Business traveller
Disliked: Staff & service, amenities
I only had a short overnight stay between flights. The person who checked me in was not friendly or helpful in the least. It was a burden to request an Americana and water that still cost 3,50 E. I know it can be tedious and quiet in the overnight, the person behind the desk at 03:30 was sleeping while staring at computer…. Overall the place was clean but customer service is awful.
Stayed 1 night in Aug 2024

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Good for one night and easy to get to airport with free shuttle bus
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service, room comfort
Conveniently located near the airport for early morning flights
Stayed 1 night in Jun 2024

10/10 Excellent

Zea

Stayed 1 night in Jul 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect foir Airport
Great hotel for the airport. clean & spacious rooms. great service
Stayed 1 night in Jul 2024

4/10 Poor

Timothy

Stayed 1 night in May 2024

10/10 Excellent

Tanislao

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and clean.
Stayed 1 night in Jul 2024

8/10 Good

Glen, Port Douglas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good airport hotel. Helpful staff. Good airport shuttle service. Good rooms.
Stayed 1 night in Jul 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
I had no problems
Stayed 1 night in Jul 2024

8/10 Good

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel was lovely. At first we were confused about how to turn on the power, but we got that. Later, we were unable to turn on the air conditioning, but I didn't call the desk because it was the middle of the night. Also, we were counting on the shuttle to the airport, but didn't realize it only started running at 5 or 5:20. We had to get a cab, because we needed to be at the airport earlier.
Stayed 1 night in Jul 2024

6/10 Okay

Isabel, Rancho Cordova

Liked: Cleanliness, staff & service
Disliked: Amenities
No restaurant or outside area. You have to go to tue hotel Nextdoor if you want to have a drink or eat something
Stayed 1 night in May 2024

10/10 Excellent

Mihael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Jan

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Jun 2024

6/10 Okay

carlos

Liked: Cleanliness, property conditions & facilities
Convenient place for a night closed to the airport
Nice and clean. Good for a day closed to the airport. Do not expect much, no fridge, $2 for a small bottle of water and breakfast is pretty basic.
Stayed 1 night in Jun 2024

2/10 Terrible

Mona

Disliked: Staff & service, property conditions & facilities, room comfort
Worst experience in Spain
We booked double bed and it was apparent that there’s plenty of rooms but we were provided with one. Check in took 40mins and even though there was a male avail staff, he just acted thst we didn’t exist. Initially I gave the benefit of doubt thst he didn’t speak English, but apparently he discriminated Asians! The experience was HORRIBLE
Stayed 1 night in May 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect formy work trip.
Stayed 1 night in Jun 2024

10/10 Excellent

Jazmin

Liked: Cleanliness, amenities, property conditions & facilities
Lovely
Stayed 1 night in Mar 2024

8/10 Good

Duncan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Liam

Arrived late into Bilbao but before the shuttle bus service stopped so called the hotel and they said it will be 15 minutes. Still waiting after 35 minutes then decided to get an Uber
Stayed 1 night in May 2024

6/10 Okay

Verified traveller

Travelled with group
The best thing about this hotel is it’s one of two that are close to the airport and it offers a free anirport shuttle service. Outside of that it’s a very bare bones hotel with limited amenities. Not the cleanest not the dirtiest. Just did the job to get us to our next departure.
Stayed 1 night in May 2024