4/10 Poor
Cynthia
Travelled with family, Travelled with family and small children
19 Nov 2024
Disliked: Cleanliness, amenities, property conditions & facilities
Super weird hotel. I had to return the key every time o wanted to leave and there was no ID verification to pick up the key (I sent a different kid every time and they never asked for anything just handed over the key). The door didnt lock (if it did someone was going into our room and leaving it unlocked) the shower was held together with tape and there was no hot water (I had to ask about it and still it was only like warm). The bed were just thin mattresses on metal frames, except one that was a “couch” but this was also held together with tape, broken and sagging in the middle (when I brought this up it was tapped together with a poster) ANTS!! They were everywhere and I let the desk know, just like the shower, and the bed and the lock nothing was done. They were in the clothes, the bed, the tables … epic fail. I was worried about this hotel after reading reviews like mine then shocker I had the same experience. So frustrating. What was the worst was I reached out to cancel due to the safety concerns and was denied by the hotel. Then when checking in and staying I experienced most of the concerns I had. This hotel should NOT be listed on here and it should not be open for children.
Cynthia
Stayed 3 nights in Nov 2024