Super 8 by Wyndham Henrietta/Rochester Area

2.0 star property

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February 2025
March 2025

Photo gallery for Super 8 by Wyndham Henrietta/Rochester Area

Deluxe Studio Suite, 1 King Bed, Non Smoking, Hot Tub | Jetted bathtub
Lobby
Property amenity
Exterior
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Parking available
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
1000 Lehigh Station Rd, Henrietta, NY, 14467
  • Fair and Expo Center
    ‪3 min drive‬
  • Marketplace Mall
    ‪4 min drive‬
  • Monroe Community College
    ‪4 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪11 min drive‬

Room options

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Walk-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking (Bathtub with Grab Bars)

  • Sleeps 4
  • 2 Queen Beds

Deluxe Studio Suite, 1 King Bed, Non Smoking, Hot Tub

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking (1 King Bed)

  • Sleeps 5
  • 1 King Bed

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About this property

Super 8 by Wyndham Henrietta/Rochester Area

Hotel in Henrietta with free breakfast and a 24-hour front desk
Self parking, a business center, and conference space are available at this hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Super 8 by Wyndham Henrietta/Rochester Area offers 121 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Super 8 by Wyndham Henrietta/Rochester Area. During your stay, you'll be within walking distance of Veterans Memorial Park. Free breakfast, free WiFi in public areas, and a business center are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a business center, and a meeting room
  • Guests speak favorably about the value of their stay and the clean accommodations
  • 6 minutes by car from Rochester Institute of Technology and 8 minutes from Strong Memorial Hospital
A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is available daily. Event space at this hotel measures 711 square feet (66 square meters) and includes conference space. The business-friendly Super 8 by Wyndham Henrietta/Rochester Area also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

Smoking is allowed in designated areas at this Henrietta hotel.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (surcharge)
  • Motorhome/coach/lorry parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:00 AM

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Computer station
  • Conference space (711 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Desk
  • Free local calls
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 10 children stay free in the same room as the parent or guardian when using exisiting bedding.

Property is also known as

Super 8 Henrietta Rochester Area
Super 8 Motel Henrietta Rochester Area
Super 8 Motel Rochester
Super 8 Henrietta/Rochester Area Hotel Henrietta
Super 8 Henrietta/Rochester Area Hotel
Super 8 Henrietta/Rochester Area Henrietta
Super 8 Henrietta/Rochester Area
Super 8 Wyndham Henrietta/Rochester Area Hotel Henrietta
Super 8 Wyndham Henrietta/Rochester Area Hotel
Super 8 Wyndham Henrietta/Rochester Area Henrietta
Super 8 Wyndham Henrietta/Rochester Area
Super 8 Henrietta/Rochester Hotel Henrietta
Super Eight Henrietta
Henrietta Super 8
Henrietta Super Eight
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Super 8 by Wyndham Henrietta/Rochester Area Hotel
Super 8 by Wyndham Henrietta/Rochester Area Henrietta
Super 8 by Wyndham Henrietta/Rochester Area Hotel Henrietta

Super 8 by Wyndham Henrietta/Rochester Area Reviews

Reviews

6.6
Rating 10 - Excellent. 264 out of 1012 reviews" "
Rating 8 - Good. 230 out of 1012 reviews" "
Rating 6 - Okay. 192 out of 1012 reviews" "
Rating 4 - Poor. 135 out of 1012 reviews" "
Rating 2 - Terrible. 191 out of 1012 reviews" "

6.4/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan, Barrie

Stayed 1 night in Oct 2024

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Arthur

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean and quiet place to relax while traveling.
Stayed 3 nights in Oct 2024

4/10 Poor

Scott

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The shower temperature was very inconsistent. It was burning hot in the evening and freezing cold in the morning. The tub faucet was also leaking. The breakfast was underwhelming with nothing hot, even just adding yogurt cups and fruit would have been helpful. Everything was rundown and there was hair on the bathroom floor. I guess that's what we get for a cheap place to stay.
Stayed 1 night in Oct 2024

2/10 Terrible

Cristopher

Stayed 1 night in Oct 2024

4/10 Poor

bernabe

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Why!
By far the dirtiest hotel I have ever stayed at. I am not sure why they are allowed to rent out a room in the condition this one was. I should have left immediately when entering but it was late and had an early meeting. Also, the roach... watching TV!..well, walking all over it! The room was extremely dirty. The bathroom was in such bad condition, the sink countertop was detached, the shower area had the ceiling falling and missing part of the sheetrock, like they had a leak above and never fixed it. The shower curtain was barely hanging on.. seems like there was an attempt at securing it because there were like 10 screw holes all around it. There was blood on the side of the sink, a giant snot on the wall (about 1.5" long) and green. $125 for a night. The people at the front desk are nice. The waffles smelled good but did not try. The coffee was not good at all, it is the concentrate type watered down. We did not stay for the breakfast. I wish i would have read the reviews. Seems like the same thing with the complaints and the same answers by the owner but it doesnt seem like they are doing anything to address the problems. CLEAN AND FIX THE ROOMS! THEY SMELL!
Stayed 1 night in Oct 2024

10/10 Excellent

Darren

Stayed 1 night in Oct 2024

4/10 Poor

Karin

Travelled with partner
Disliked: Amenities, property conditions & facilities
Room was somewhat clean, except for the floors. My white socks were the proof. Bathtub faucet dripped, smoke detector was hanging off wall, bathroom door had a hole in it due to someone with an anger problem, paint peeling off ceiling. Breakfast selection was a joke.
Stayed 5 nights in Oct 2024

2/10 Terrible

Colleen

Travelled with family
I stayed at the hotel 2 nights with a broken toilet Me and my husband had to go to the lobby to go and I called several times plus the breakfast was a joke just cereal and toast they had a juice machine and waffle maker but said out of order they should have told us there was no hot breakfast I wil never stay at this location again They did nothing for us when i complained about the toilet I should have been compensated at least one nights stay And I called corporate and still haven’t heard from them this is terrible someone should have called me
Stayed 3 nights in Oct 2024

6/10 Okay

Richard

No breakfast although advertised. TV did not work. Took 2 days to fix. Hotel is struggling. Do not recommend. Staff we’re positive and professional.
Stayed 3 nights in Oct 2024

2/10 Terrible

Jonathan

Stayed 1 night in Oct 2024

8/10 Good

Kevin

Stayed 1 night in Oct 2024

6/10 Okay

Fernando

Needs a facelift
Stayed 1 night in Oct 2024

6/10 Okay

John

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not very clean
Stayed 1 night in Oct 2024

8/10 Good

Godfrey

Liked: Cleanliness, staff & service, property conditions & facilities
There were hardly any toilet paper in the bathroom.
Stayed 1 night in Oct 2024

10/10 Excellent

Claudine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived around 9pm to check in but no one in front desk to help us check in. We have called customer service but it connected us to the front desk phone which we can hear ring coz we were standing right there but nobody picked up. 2 other walk in people came but left as we also told them we have already waited for 10 mins. After around 15mins he finally showed up and apologized. We were all tired and we just wanted to get our room keys to get some rest. Aside from that everything was well from the room, breakfast and etc
Stayed 1 night in Oct 2024

8/10 Good

Miriam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar agradable limpio un cuarto amplio Bueno estube 2noches y undia y no cambiaron toallas ...pero me parese un buen lugar
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrific
I got a long non-smoking jacuzzi room, there were cigarette burns on the jacuzzi, the bed, I'm pretty sure the sheets were not changed, there was hair all over the entire room, the mattress was probably salvaged off the side of the road. Just disgusting!!!!! Do not waste your money
Stayed 1 night in Oct 2024

10/10 Excellent

Angela

Stayed 2 nights in Oct 2024

8/10 Good

Jacob

Travelled with family
Liked: Cleanliness, room comfort
Basic but enjoyable stay
Very basic yet cheap and affordable stay. Refreshed inside, older outside. No pool, limited amenities. Basic breakfast.
Stayed 2 nights in Oct 2024

2/10 Terrible

Von Carlo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Menachem

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DISGUSTING AND DISAPPOINTING!!
This motel (not close to be a hotel) is horrible. Smells so bad, dirty as hell, looks like no one cleaned it for yearssssss. Breakfast was gross, no options whatsoever, the guy in charge of the “kitchen” looked like a contractor, used the same gloves for doing everything including taking the bread from the bag and put it in the trays. No sanitizing, no cleaning!! Towels and bed sheets were with stains and hair. DISGUSTING AND DISAPPOINTING!!!
Stayed 2 nights in Oct 2024

2/10 Terrible

Sounisa

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run down, moldy
Stayed 1 night in Oct 2024

8/10 Good

Wayne, Poughkeepsie

Stayed 2 nights in Sep 2024