Extended Stay America Suites Rochester Henrietta

2.5 star property

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Photo gallery for Extended Stay America Suites Rochester Henrietta

Studio, 2 Double Beds, Non Smoking
Studio, 1 Queen Bed, Non Smoking
Studio, 2 Double Beds, Non Smoking
Lobby
Studio, 1 King Bed, Non Smoking

Reviews

6.2 out of 10

Popular amenities

  • Pet-friendly
  • Laundry
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Kitchen

Explore the area

Map
700 Commons Way, Rochester, NY, 14623
  • Fair and Expo Center
    ‪3 min drive‬
  • Marketplace Mall
    ‪3 min drive‬
  • Monroe Community College
    ‪4 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪10 min drive‬

Room options

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Extended Stay America Suites Rochester Henrietta

Hotel in Rochester with free breakfast and a 24-hour front desk
Coffee/tea in a common area, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a front-desk safe and a vending machine. Housekeeping is available on request.
Extended Stay America Suites Rochester Henrietta offers 127 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

During your stay at Extended Stay America Suites Rochester Henrietta, you'll be close to University of Rochester. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • 8 minutes by car from University of Rochester and 9 minutes from Rochester Institute of Technology
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is available daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites Rochester Henrietta also features a vending machine, coffee/tea in a common area, and laundry facilities. Free self parking is available.

This Rochester hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • On-site parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6 AM–9:30 AM
  • Coffee/tea in a common area

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Extended Stay America Henrietta
Extended Stay America Henrietta Hotel
Extended Stay America Henrietta Hotel Rochester
Extended Stay America Henrietta Rochester
Extended Stay America Rochester Henrietta
Extended Stay America Rochester Henrietta Aparthotel
Extended Stay America Henrietta Aparthotel
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Extended Stay America - Rochester - Henrietta Rochester
Extended Stay America Rochester Henrietta Hotel
Extended Stay America Henrietta Hotel
Extended Stay America Rochester Henrietta
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Extended Stay America Suites Rochester Henrietta Rochester
Extended Stay America Suites Rochester Henrietta Hotel Rochester

Extended Stay America Suites Rochester Henrietta Reviews

Reviews

6.2
Rating 10 - Excellent. 187 out of 1001 reviews
Rating 8 - Good. 259 out of 1001 reviews
Rating 6 - Okay. 194 out of 1001 reviews
Rating 4 - Poor. 129 out of 1001 reviews
Rating 2 - Terrible. 232 out of 1001 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

5.2/10

Amenities

6.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

David

Stayed 1 night in Nov 2024

6/10 Okay

Rickey

Business traveller
Liked: Cleanliness
!!!
Stayed 1 night in Nov 2024

6/10 Okay

Patrease

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The parking
Stayed 1 night in Nov 2024

6/10 Okay

Juanita

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
excellent
Stayed 1 night in Nov 2024

2/10 Terrible

Fendí

Stayed 1 night in Nov 2024

10/10 Excellent

Jovan

Stayed 1 night in Nov 2024

4/10 Poor

Wayne

Disliked: Cleanliness, staff & service, property conditions & facilities
Hold on my CC still not refunded, 14 days after..
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Javier

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Total disappointment
Nice area, but hotel is barely a 2 star hotel even though they charge you pretty good money per night
Stayed 1 night in Nov 2024

8/10 Good

Ujjval

Liked: Staff & service
Stayed 1 night in Oct 2024

4/10 Poor

Roberta

Disliked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Oct 2024

2/10 Terrible

Moraima

Disliked: Cleanliness, amenities, property conditions & facilities
It looked nothing like the pictures it was disgusting.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jovan

Liked: Cleanliness, property conditions & facilities
Clean place
Stayed 1 night in Nov 2024

8/10 Good

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Not a new hotel, but nice and clean. Very friendly staff. Would book it again!
Stayed 1 night in Oct 2024

4/10 Poor

Julio E Santiago

Disliked: Cleanliness, staff & service
I stayed for five nights and they never changed the sheets on the bed, they never brought clean towels, nobody ever asked us if we needed anything. Under the bed was very dirty. Early in the morning there were people slamming doors and talking loudly.
Stayed 5 nights in Oct 2024

6/10 Okay

Susan

Stayed 1 night in Oct 2024

2/10 Terrible

Momen

Disliked: Staff & service
Stayed 8 nights in Oct 2024

2/10 Terrible

Frank

Disliked: Cleanliness, property conditions & facilities, room comfort
Scary
I’ve stayed in much nicer extended stay hotels, this was the worst. A bit of the ghetto in the suburbs. Smells like piss and weed through out, music playing loud until late, lousy breakfast, sticky floor, nasty kitchen.
Stayed 3 nights in Oct 2024

10/10 Excellent

Christopher

Stayed 2 nights in Oct 2024

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival at the property we were informed that there was no room available for me and my family, this was after speaking with an employee on the property earlier that day to confirm reservations. The staff there was not helpful at all and completely indifferent to our situation. I would NOT recommend this property.
Stayed 3 nights in Oct 2024

8/10 Good

Nelson, Jersey City

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Karla

Disliked: Cleanliness, property conditions & facilities
I found a bedbug ,not wifi
Stayed 2 nights in Oct 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Philippe

It was a bit pricey for what it is. The property and room seemed a bit dated. Also, the piercing fire alarm went off on Sunday at 7am which made for a fantastic wake-up. Apparently, it had already gone off a day or two before....
Stayed 1 night in Oct 2024