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Grecotel LUX ME White Palace - All Inclusive

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grecotel LUX ME White Palace - All Inclusive

Aerial view
Villa Luxe Yali, Seafront Prive Pool
On the beach, sun-loungers, beach umbrellas, beach bar
Villa White, Seafront Prive Pool
Children’s activities

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Pool
    Pool
  • Gym
    Gym

Explore the area

Map
Kambos Pigis, Adelianos Kampos, Rethymno, Crete Island, 74100
  • Rethimno Kart
    8 min walk
  • Platanes Beach
    20 min walk
  • Horse Park Rethymno
    4 min drive
  • Chania (CHQ-Ioannis Daskalogiannis)
    70 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Double Room, Sea View

Beach/ocean view

Double Room, Sea View

  • 27 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Yali Seafront Suite with Sharing Pool

Yali Seafront Suite with Sharing Pool

Yali Seafront Suite with Sharing Pool

  • 54 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

View all photos for Open Plan Suite Sea View

Open Plan Suite Sea View | Beach/ocean view

Open Plan Suite Sea View

  • 37 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Petit Yali Seafront Suite with Sharing Pool

Petit Yali Seafront Suite with Sharing Pool

Petit Yali Seafront Suite with Sharing Pool

  • 40 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Prestige Guestroom Sea View with Garden

Free minibar, in-room safe, blackout curtains, free WiFi

Prestige Guestroom Sea View with Garden

  • 35 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Villa White, Seafront Prive Pool

Villa White, Seafront Prive Pool

Villa White, Seafront Prive Pool

  • 85 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for White Suite Sea View

Beach/ocean view

White Suite Sea View

  • 50 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Villa Luxe Yali, Seafront Prive Pool

Villa Luxe Yali, Seafront Prive Pool

Villa Luxe Yali, Seafront Prive Pool

  • 60 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Swim Up Family Guestroom

Free minibar, in-room safe, blackout curtains, free WiFi

Swim Up Family Guestroom

  • 37 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Apartment, Garden View

Family Apartment, Garden View

Family Apartment, Garden View

  • 55 sq m
  • Sleeps 3
  • 1 King Bed and 3 Twin Beds

View all photos for Swim Up White Room

Free minibar, in-room safe, blackout curtains, free WiFi

Swim Up White Room

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite Sea View

Junior Suite Sea View | Beach/ocean view

Junior Suite Sea View

  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Sea View

Superior Room, Sea View

Superior Room, Sea View

  • 33 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for White Family Suite Sea View

Free minibar, in-room safe, blackout curtains, free WiFi

White Family Suite Sea View

  • 50 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Swim-Up Guestroom Sea View with Garden

Free minibar, in-room safe, blackout curtains, free WiFi

Swim-Up Guestroom Sea View with Garden

  • 35 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Guestroom Garden/Mountain View

Free minibar, in-room safe, blackout curtains, free WiFi

Double Guestroom Garden/Mountain View

  • 27 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

About this property

Grecotel LUX ME White Palace - All Inclusive

Beachfront property with calming spa services
Catch some rays at the beach or spend the day relaxing at Grecotel LUX ME White Palace - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Grecotel LUX ME White Palace - All Inclusive offers 264 air-conditioned accommodations with free minibar items and minibars. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hippie Wellness has 2 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.
Our customers tell us they can't get enough of the helpful staff at Grecotel LUX ME White Palace - All Inclusive. During your stay, you're just a quick walk from Rethimno Kart. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a refreshing drink include 6 restaurants, 2 coffee shops/cafes, a beach bar, and a poolside bar
  • Take a swim in the seasonal outdoor pool
  • Indulge with manicures and pedicures, facials, or body treatments at Hippie Wellness
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes an outdoor tennis court, a gym, and a steam room
  • 8 minutes by foot from Rethimno Kart and a 2-minute drive from Platanes Beach
  • Airport shuttle service available for a fee
Grecotel LUX ME White Palace - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Grecotel LUX ME White Palace - All Inclusive like a complimentary children's club and a seasonal outdoor pool.

Free breakfast is served daily. There are 6 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. WiFi is free in public spaces. This Mediterranean property also offers a children's pool, outdoor tennis courts, and a steam room. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Rethymno property.

Guests are served free full breakfast daily from 7:30 AM to 10:30 AM.
THE WHITE - This fine-dining restaurant serves dinner only.
VENTANAS IL MAR - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
TAVERNA - This theme restaurant specializes in Greek cuisine and serves breakfast, lunch, and dinner. Open daily.
FICO D’INDIA - This poolside theme restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.
ASIA WHITE - This beachfront theme restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, French, German, Greek, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free full breakfast available daily 7:30 AM–10:30 AM
  • 6 restaurants and 2 coffee shops
  • 1 beach bar, 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • THE WHITE
  • VENTANAS IL MAR
  • TAVERNA
  • FICO D’INDIA
  • ASIA WHITE

Things to do

  • Fitness classes
  • Arcade/games room
  • Bike rentals
  • Children's pool
  • Evening entertainment
  • Fitness centre
  • Full-service spa
  • Outdoor tennis court
  • Parasailing
  • Pilates classes
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room
  • Table tennis
  • Wine-tasting room
  • Yoga classes

Family friendly

  • Arcade/games room
  • Baby bath
  • Baby monitor
  • Children's games
  • Children's pool
  • Free children's club
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open selected days
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • Books
  • Couples dining
  • Designated smoking areas (fines apply)
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Free minibar

More

  • Mobile key entry
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 90.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 100 per vehicle (one-way)
  • Late check-out fee: EUR 90.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Grecotel LUX ME White Palace - All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Property Registration Number 1041Κ015A0117200

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

El Greco White Palace
White Palace El Greco Luxury
Grecotel White Palace Luxury Resort All Inclusive Rethymnon
White Palace El Greco Luxury Resort Rethimnon
White Palace El Greco Luxury Rethimnon
White Palace El Greco Luxury Resort Rethymnon
White Palace El Greco Luxury Rethymnon
Grecotel White Palace Luxury Resort Rethymnon
Grecotel LUX.ME White Palace Hotel Rethymnon
Grecotel LUX.ME White Palace Hotel
Grecotel White Palace Luxury All Inclusive Rethymnon
Grecotel LUX.ME White Palace Rethymnon
Grecotel LUX.ME White Palace All Inclusive Rethymnon
Grecotel LUX.ME White Palace All Inclusive
Grecotel LUX.ME White Palace - All Inclusive Rethymnon
Grecotel LUX.ME White Palace
Grecotel White Palace Luxury Resort All Inclusive
Grecotel White Palace Luxury Resort
White Palace El Greco Luxury Resort
Grecotel LUX ME White Palace All Inclusive
Grecotel LUX.ME White Palace All Inclusive
Grecotel LUX ME White Palace - All Inclusive Rethymno

Grecotel LUX ME White Palace - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 85 out of 138 reviews" "
Rating 8 - Good. 35 out of 138 reviews" "
Rating 6 - Okay. 10 out of 138 reviews" "
Rating 4 - Poor. 5 out of 138 reviews" "
Rating 2 - Terrible. 3 out of 138 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Yuri

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect holiday
Stayed 13 nights in Jun 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Ok stay
We stayed here for a wedding and parts of the service are great and the staff and food are lovely but we had a young child and despite asking for amenities for our child we never received them.
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Jihad

Stayed 6 nights in Jun 2024

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean, and all the staff were 1st class, even up to the manager, who takes time to ask guests if there are any problems. The only problem we had was the booking of the specialist restaurants, you were expected to book them via an app, this didn't work, had to argue with reception about booking a meal, after only being 9.30 & 10.00pm, not ideal when you are 75 yrs old, but after speaking to the concierge, who was very helpful and got us earlier times, it is not a problem you need when you arrive on holiday. Hopefully this problem will be sorted out and add to the good hotel / holiday experience
Stayed 14 nights in May 2024

10/10 Excellent

Angelique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Tamara

Stayed 6 nights in May 2024

10/10 Excellent

Chloe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic holiday, wonderful cocktails, lovely sunsets, delicious food and everything was included in the all inclusive package (cocktails, fine dining restaurant, Asian restaurant, Italian, agreco farm dine out option which we unfortunately didn’t have time for, crepes and waffles, ice creams). Nice and quiet, calm, relaxing holiday. Staff very friendly and helpful too! Make sure to book restaurants on the app before you arrive (or WhatsApp the concierge was a unique perk) , and unfortunately we went out of peak season so no white parties etc but the bar was still lively and nice music every evening
Stayed 3 nights in Apr 2024

10/10 Excellent

Renu

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, staff were wonderful.
Stayed 4 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This trip was planned for a “stay, relax and do nothing” vacation and it was great! We loved the hotel and the amenities! We wish they had more “splash pad type” water activities but still had a great time!
Stayed 4 nights in Apr 2024

10/10 Excellent

Sophia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an incredible hotel stay! From start to finish, it was absolutely amazing. The service provided by Gregory at the front desk, Nicolai and Georgios in food catering was truly exceptional. They went above and beyond to ensure that every moment of my stay was perfect. Their attention to detail and friendly demeanor made me feel incredibly welcome. I can't thank them enough for their outstanding service. I highly recommend this hotel to anyone looking for a truly memorable stay. The views are great. We loved the food and also it’s a very clean and tidy hotel. You won't be disappointed!
Stayed 4 nights in Apr 2024

10/10 Excellent

Max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 4 nights in Apr 2024

10/10 Excellent

Srikanth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible stay as a family with small children. The entire staff was hard working and always with a smile. Hopefully will be back again.
Stayed 6 nights in Apr 2024

2/10 Terrible

LEOPOLDO

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2023

8/10 Good

Dana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool and white decor. Loved the many choices at the buffet. The rooms were nice. Things that could be improved: -towels available at the pool or beach -order pool/beach food by app on iPhone -usb outlets by the bed to charge iPhone Thanks!
Stayed 4 nights in Sep 2023

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities and exceptional food. Friendly service
Stayed 7 nights in Sep 2023

8/10 Good

Sami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Antonina

Stayed 7 nights in May 2023

10/10 Excellent

Jayne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting always kept clean, friendly and inviting staff who go above & beyond. Good facilities for younger children
Stayed 1 night in Oct 2022

8/10 Good

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was stunning Staff was excellent gracious
Stayed 9 nights in Oct 2022

8/10 Good

Haren

Liked: Cleanliness, staff & service
Stayed 7 nights in Oct 2022

8/10 Good

Casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2022

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