17 Sep 2024 by Konstantinos C Stroutzos
Dear Valued Guest,Thank you for your 5-star rating! We are thrilled to hear that you had a positive experience at Avra Imperial Hotel.Your feedback is greatly appreciated, and we are delighted that you enjoyed your stay with us.We hope to welcome you back in the future!Sincerely,Konstantinos C. StroutzosGeneral ManagerAvra Imperial Hotel
4 Aug 2024 by Konstantinos C Stroutzos
Dear Valued Guest,Thank you for your 5-star rating! We are thrilled to hear that your stay was amazing. Your satisfaction is our top priority.We hope to welcome you back for another unforgettable experience at Avra Imperial Hotel.Sincerely,Konstantinos C. StroutzosGeneral ManagerAvra Imperial Hotel
14 Oct 2023 by Konstantinos C Stroutzos
Esteemed Guest,Thank you for choosing to stay with us and for taking the time to share your experience here. We are delighted to have exceeded your expectations. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved your stay. It was our pleasure accommodating you, and we hope you will make Avra Imperial Hotel your home away from home whenever your travels bring you back to CreteBest Regards,Konstantinos C StroutzosGeneral Manager Avra Imperial Hotel
6 Jul 2023 by Konstantinos
Dear DeboraThank you for choosing Avra Imperial hotel for your Cretan stay and for sharing your experience with other treavelersI am thrilled that you have enjoyed our hospitality and felt so well taken care of by our efficient Staff. I am indeed proud of our dedicated Team Members who are committed to delivering exceptional service and ensuring that every Guest feels truly valued, respected, and cared for.On behalf of the entire Avra Team, please accept our heartfelt gratitude for your kind endorsement and we are all very much looking forward to welcoming you back in the near futureKinds regards,Konstantinos C StroutzosGeneral Manager Avra Imperial Hotel
All-inclusive room rates at Avra Imperial Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Some rates at Avra Imperial Hotel are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with free beach club on site and umbrellas. At Avra Imperial Hotel, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. WiFi and wired Internet are free in public spaces. This luxury hotel also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking and valet parking are available. This 5-star Platanias hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking , Free valet parking
Avra Imperial Hotel offers 328 accommodations with laptop-compatible safes and complimentary dressing gowns. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. A pillow menu is available. Guests can surf the web using complimentary wired and wireless Internet access. Bathrooms include slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.
Basilico – Overlooking the pool and garden, this buffet restaurant specialises in Mediterranean cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Blue Dong – Overlooking the pool and garden, this sushi bar specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Al Fresco Trattoria – This poolside restaurant specialises in Italian cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Xatheri Cretan restaurant – This poolside buffet restaurant serves breakfast and dinner. Reservations are required. Open daily.
Avra Seaside – This beachfront seafood restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Late-night fare is available from 24-hour room service.
2 outdoor tennis courts and a health club are featured at the hotel. 4 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include Access to hot tub, a sauna and a fitness centre.
Children aged under 10 years old are not allowed in the swimming pool without adult supervision. Guests aged under 15 years old are not allowed in the health club, fitness facility or hot tub.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Apivita Spa has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 14 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. Guests are recommended to download the property's Avra Imperial App mobile app before check-in. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 5 and over. COVID-19 vaccination record requirement applies to all guests aged 10 and over.
Front desk staff will greet guests on arrival. Guests are recommended to download the property's Avra Imperial App mobile app before check-in.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property uses geothermal energy, plus eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 5 and over. COVID-19 vaccination record requirement applies to all guests aged 10 and over. The property requires that all guests receive on-site antigen/rapid COVID-19 testing (EUR 20 per person, per stay).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.