Avra Imperial Hotel

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VIP Access

Choose dates to view prices

Dates

December 2024

January 2025

Junior Suite, Private Pool | View from room

Indoor pool, 4 outdoor pools, open 9:00 AM to 7:00 PM, free pool cabanas

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar

All-inclusive

Hot tub

Pool

Pet-friendly

Room service

Explore the area

Kolymvari, Platanias, Crete Island, 73006

Gonia Monastery
10 min walk
Orthodox Academy of Crete
11 min walk
Tavrontis Beach
9 min drive
Chania (CHQ-Ioannis Daskalogiannis)
46 min drive

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Premium Suite - Residence Collection

60 sq m
Sleeps 3
2 King Beds and 1 Twin Bed

Premium Junior Suite, Private Pool - Residence Collection

37 sq m
Sleeps 3
1 King Bed and 1 Twin Sofa Bed

Junior Suite, Private Pool

37 sq m
Sleeps 4
1 Double Bed and 2 Twin Beds

Executive Suite

60 sq m
Sleeps 4
1 King Bed and 1 Twin Sofa Bed

Junior Suite, 2 Bedrooms

64 sq m
Sleeps 6
2 King Beds

Executive Suite, Private Pool, Pool View

90 sq m
Sleeps 4
1 King Bed and 1 Twin Sofa Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premium Suite, Private Pool - Residence Collection

60 sq m
Sleeps 3
1 King Bed and 1 Twin Sofa Bed

Deluxe Room, Pool View

32 sq m
Sleeps 3
1 Double Bed OR 2 Twin Beds

Premium Room, Private Pool - Residence Collection

32 sq m
Sleeps 2
1 King Bed OR 2 Twin Beds

Premium Room - Residence Collection

32 sq m
Sleeps 3
1 King Bed and 1 Twin Sofa Bed OR 1 Twin Bed and 1 Twin Sofa Bed

Family Room

40 sq m
Sleeps 4
1 Double Bed OR 2 Twin Beds

Deluxe Suite, Private Pool

59.9 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Deluxe Room, Private Pool

32.5 sq m
Sleeps 2
1 Double Bed OR 2 Twin Beds

Deluxe Suite

60 sq m
Partial ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Deluxe Room

32 sq m
Sleeps 3
1 Double Bed OR 2 Twin Beds

Deluxe Room (Sharing Pool)

32.5 sq m
Sleeps 3
1 Double Bed OR 2 Twin Beds

About this property

Luxury hotel on the beach, with 4 outdoor pools

Catch some rays at the beach or spend the day relaxing at Avra Imperial Hotel's full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants. Change of towels is available on request.

Avra Imperial Hotel offers 328 accommodations with laptop-compatible safes and bathrobes. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wired and wireless Internet access.

Bathrooms include slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

2 outdoor tennis courts and a health club are featured at the hotel. 4 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a spa tub, a sauna, and a fitness center.

Children under 10 years old are not allowed in the swimming pool without adult supervision. Guests under 15 years old are not allowed in the health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Apivita Spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Avra Imperial Hotel. During your stay, you'll be connected to the convention center, and just a quick walk from Gonia Monastery. Free WiFi in public areas, free valet parking, and 4 outdoor pools are available. This property offers pet-friendly amenities like food and water bowls.

Free WiFi and wired Internet
Free valet parking and self parking
Enjoy Mediterranean cuisine with garden views at Basilico, one of the property's 5 restaurants and 3 bars/lounges
Take a swim in the indoor and 4 outdoor pools or soak in the spa tub
Treat yourself to manicures and pedicures, deep-tissue massages, or hydrotherapy at Apivita Spa
Services include babysitting, a free kid's club, and a lifeguard on site
Onsite recreation includes 2 outdoor tennis courts, a gym, and a steam room
0.6 mi (0.9 km) from Orthodox Academy of Crete and 12.8 mi (20.6 km) from Manousakis Winery
Pets welcome for a fee
Pet-friendly amenities are available, including food and water bowls

Some rates at Avra Imperial Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with free beach club on site and umbrellas. At Avra Imperial Hotel you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. WiFi and wired Internet are free in public spaces. This luxury hotel also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free self parking and valet parking are available.

This 5-star Platanias hotel is smoke free.

Basilico - Overlooking the pool and garden, this buffet restaurant specializes in Mediterranean cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Blue Dong - Overlooking the pool and garden, this sushi bar specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Al Fresco Trattoria - This poolside restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.

Xatheri Cretan restaurant - This poolside buffet restaurant serves breakfast and dinner. Reservations are required. Open daily.

Avra Seaside - This beachfront seafood restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Late night fare is available from 24-hour room service.

All-inclusive details

All-inclusive room rates at Avra Imperial Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

24-hour room service

In-room minibar (all beverages included)

Languages

English, French, German, Greek, Italian, Polish, Russian

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free secured, covered self-parking on site
Free secured, covered valet parking on site
Electric car charging station on site

Food and drink

5 restaurants and 1 coffee shop/cafe
3 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
24-hour room service
Coffee/tea in a common area

Restaurants on site

Basilico
Blue Dong
Al Fresco Trattoria
Xatheri Cretan restaurant
Avra Seaside

Things to do

4 outdoor pools
2 outdoor tennis courts
Fitness classes
Arcade/games room
Bike rentals
Bike tour information
Bike cleaning
Bike parking
Bike repair services
Bike shuttle
Bike storage
Billiards/pool table
Children's pool
Fitness centre
Free beach club
Full-service spa
Indoor pool
Lifeguards on-site
Pilates classes
Playground
Private winery tours
Sauna
Shopping
A hot tub
Steam room
Tennis
Winery release events
Yoga classes

Family friendly

4 outdoor pools
Arcade/games room
Art supplies
Baby bath
Baby monitor
Babysitting (surcharge)
Beach toys
Changing table
Children's books
Children's games
Children's pool
Children's toys
Free children's club
Free supervised childcare
High chair
Indoor pool
In-room childcare (surcharge)
Laundry facilities
Mini-fridge
Playground
Snack bar/deli
Soundproofed rooms

Conveniences

ATM/banking services
Banquet hall
Front-desk safe
Gift shop/newsstand
Library

Guest services

24-hour front desk
Change of towels (on request)
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Business services

24-hour business centre
Conference centre (21528 square feet of space)
Coworking spaces
Meeting rooms - 10

Outdoors

Beach loungers
Beach umbrellas
Beachfront location
Free pool cabanas
Garden
Lifeguards on site
Outdoor furniture
Pool sunloungers
Pool umbrellas
Terrace

Spa

9 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - Swedish
Massage - Thai
Massage/treatment rooms
Sauna
Spa open daily
Steam room

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
In-room accessibility

At least 80% of lighting from LEDs
At least 80% of food locally sourced
At least 80% organic food
Beach towels
Biodegradable drinking straws
Comprehensive food waste policy
Couples dining
Double-glazed windows
Local culture and ecosystem education
Locally owned and organised tours and activities
No plastic drinking straws
Reusable cups only
Romance packages available
Smoke-free property
TV in lobby
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Heating (climate-controlled)
Hypo-allergenic bedding
Pillow menu
Pillow-top mattress
Premium bedding

Bathroom

Dressing gowns
Free toiletries
Hairdryer
Shampoo
Soap
Toilet paper
Towels

Food and drink

Champagne service
Mini fridge

Desk
Eco-friendly cleaning products used
Energy-saving switches
In-room massage
Individually decorated
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
LED light bulbs
Local maps
Phone
Restaurant dining guide
Slippers
Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Contactless check-in available

Express check-in available

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Guests are recommended to download the property's Avra Imperial App mobile app before check-in

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Negative COVID-19 test result requirement applies to all guests aged 5 and up; COVID-19 vaccination record requirement applies to all guests aged 10 and up

Access methods

Staffed front desk

Pets

Pets: EUR 20 per pet, per day
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night
COVID-19 testing fee (antigen/rapid screening): EUR 20 per person, per stay.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: EUR 20 per pet, per day
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property uses geothermal energy, plus eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Front desk staff will greet guests on arrival. Guests are recommended to download the property's Avra Imperial App mobile app before check-in.

Property Registration Number 1042K015A0208201

We should mention

Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Pool access available from 9:00 AM to 7:00 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Avra Beach Imperial

Avra Imperial Beach

Avra Imperial Beach Platanias

Avra Imperial Beach Resort

Avra Imperial Beach Resort Platanias

Avra Imperial Resort

Avra Imperial Hotel Platanias

Avra Imperial Platanias

Avra Imperial

Avra Imperial Hotel Hotel

Avra Imperial Hotel Platanias

Avra Imperial Hotel Hotel Platanias

Avra Imperial Hotel Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Michael

15 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Sep 2024

6/10 Okay

Yin

4 Sept 2024

Disliked: Staff & service

Stayed 5 nights in Aug 2024

8/10 Good

Michelle

Travelled with family

2 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stayed in the adults only area which was lovely. We had our own private pool and the room was very spacious. We had no issues with getting sunbeds around the pool in this area but I know those in the main part of the hotel did have. However the sunbeds were the most uncomfortable I have ever come across and whilst the room accommodated three of us, there were only ever two sunbeds on our private patio, despite us asking for another one three times. Food was great, loved being able to dine in each of restaurants once during our stay as we were all inclusive. The prices for these restaurants were as expensive as eating out in the UK so must be pricey for those on half board. The buffet was good, however the food was lukewarm most of the time and not hot. I have been all inclusive before at other hotels and they manage to keep the food hot. Not sure why they couldn't here, despite seeing other reviews complaining about the same issue. All in all, I would stay in the Adults only section again (though its actually age 13 upwards) but I don't think I would go to the main section of the hotel as the sunbed issue and waiting 30 mins to get served in the evening would be a really pain and put me off. Only one additional last thought, they need a standard waste paper bin in the room, the small bins in the bathroom are not good enough for the rubbish such as empty bottles, food packets, paper etc, so we ended up collecting it in a pile for housekeeping to remove.

Stayed 7 nights in Aug 2024

8/10 Good

Ernst

Travelled with family

25 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The resort was great for the excellent selection of restaurants, food, pools, cleanliness/spotless. Great if one wishes to relax/lounge for several days and enjoy amazing food. On the other hand reception staff seemed a bit defensive and evasive with encountered issues. One particularly annoying thing was 2 treadmills for the hundreds of people at the facility. Having to wait for the right moment for exercise equipment, to work off all that overeating was disappointing. The property is not beachfront, and the beach was painfully rocky. Good stay nonetheless.

Stayed 7 nights in Aug 2024

10/10 Excellent

Amanda

Travelled with partner

13 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Every little thing we needed they took care of. Amazing stay.

Stayed 3 nights in Aug 2024

10/10 Excellent

Liam

5 Aug 2024

Stayed 5 nights in Jul 2024

10/10 Excellent

Jade

Travelled with family

29 Jun 2024

Liked: Staff & service, property conditions & facilities, room comfort

Quiet, relaxing resort

We spent a few days in one of the larger suites. It was modern, quiet, comfy. The food was good - not the best we have had but above average. Staff was extremely friendly and accommodating. We'd definitely consider it again for quiet/relaxation time. They probably could pay a little extra attention to cleanliness especially around dining areas.

Stayed 6 nights in Jun 2024

10/10 Excellent

Ronny

Travelled with partner

1 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nothing unique, just a regular hotel property. Unfortunately the food isn’t really Greek style and could be better. We decided to eat outside. Also the noise of the kids can be a bit annoying. But it’s not an adult only hotel, therefore you have to try to be seated at least outside. Staff has always been nice and try to accommodate our requests. The a la card restaurants you have to make an online reservation and on the day you get confirmation for almost an hour later - sorry, that’s not how it should work. We canceled!

Stayed 7 nights in May 2024

2/10 Terrible

Paula Irina

19 May 2024

Stayed 5 nights in May 2024

10/10 Excellent

Petros Sotiri

20 Oct 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Best hotel and superb service, staff really go the extra mile to make it a holiday to remember. Great dining options and amenities. Beautiful hotel too and surrounding area

Stayed 5 nights in Oct 2023

10/10 Excellent

Rishi

Travelled with family

16 Oct 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic all inclusive stay with family

Avra was a stunning large hotel offering multiple large pools with a smaller pool near the beachside, multitude of restaurants with some needing pre-reservation but easy to do throught the link they send you, covering asian, italian and pool side snacks as well as main buffets. The all inclusive option is fantastic and large variety of drinks all available within this. They catered amazingly for my 8 month old son especially for food, Jessie at the concierege helped us greatly in putting together meals to send to the chef and be prepared for him. Overall a few less vegetarian options (as mains) for adults but they did make efforts to do the other dishes without the meat. Staff were all very polite and courteous and hotel was large and very clean and maintined well. Spa area also large with indoor pool, sauna, steam lovely massage therapies also Beach very close by but more pebbles than sand Provided us with many baby amenities

Stayed 7 nights in Oct 2023

8/10 Good

Rohit

Travelled with family, Travelled with family and small children

7 Oct 2023

Liked: Staff & service, property conditions & facilities

Our stay overall was good, the food was great, facilities etc were good; and staff were extremely helpful. Some things however were not great, hence the four stars: - Upon arrival to the room, although cleaned, the sheets had stains on them, room not entirely cleaned as dust and cob webs on furniture, also there were tiny lizards and other insects roaming around. - There were cats wondering around in the food areas and restaurants, which wasn’t pleasant as not everyone is a cat lover, the staff didn’t respond to this very well, at some times there was also a dog wondering around. - It wasn’t very friendly for children, lacking facilities. - Our all inclusive package was self service only in the breakfast and lunch main buffet halls, where you can choose what to eat, but simple things like a soft drinks machine and tea/coffee and beer etc was all waiter service, it would’ve been good to be able to just get these yourselves. They did have a water and juice machine. The snack bars were only all waiter service and nothing to just grab yourself; and although fairly timely, it’s still not very convenient when you cannot just help yourself and have to wait for food and drink. Not a major issue, but good to mention. - The venue said they have variety of gluten free options however in reality these were not great nor enjoyable. They had one type of GF bread which was not nice at all. If the above were addressed, then we would be really happy to visit here again.

Stayed 7 nights in Sep 2023

8/10 Good

June

22 Sept 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No sun on our patio

We booked a room with private pool. Although the pool was mostly in the sun, sadly the patio, apart from about 2ft of it, remained completely in the shade which was a shame as no possibility of sun bathing

Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveller

20 Sept 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

Was such a beautiful hotel, food was amazing out of this world so much choice. Staff all so friendly. Would recommend. Sun beds and chairs around pool was not very comfortable after a while.

Stayed 5 nights in Sep 2023

10/10 Excellent

Rebecca

24 Aug 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2023

10/10 Excellent

VASILIKI

Travelled with family and small children

12 Aug 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Ideal property for families with children. The luxury all-inclusive package we booked was also great. A special call-out for the staff in the pool-bar where we spent a lot of our time. They were pleasant, warm, offering great level of service. They made our stay special. :-)

Stayed 9 nights in Aug 2023

10/10 Excellent

Nathalia

25 Jul 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

The whole experience was amazing. The hotel is beautiful, the staff is friendly and efficient, the bedroom is spacious and comfortable. The swimming pool is so good, with a bar service inside so you can have drinks by the pool. The buffet has a lot of options, for all tastes, and it is delicious. We really enjoyed the stay and would definitely come back.

Stayed 7 nights in Jul 2023

6/10 Okay

Mohamed Javed

24 Jul 2023

Stayed 3 nights in Jul 2023

10/10 Excellent

Sarah

10 Jul 2023

Stayed 4 nights in Jul 2023

10/10 Excellent

Abby

25 Jun 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Jun 2023

8/10 Good

Anthony

Travelled with family

6 Jun 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Resort Amazing but room not as good as expected!

The resort was fantastic and the all inclusive was brilliant. Nothing was too much trouble. The only thing that was below par was the room. We booked a junior suite with a double bed and 2 singles. I feel we were thrown in a small suite out the way as I’ve been in bigger hotel rooms at a fraction of the cost. Our beds were made up as 2 singles for us and 2 singles for the kids… the room clearly states a double and 2 singles. That’s the only thing that let it down for me as we paid a lot for our stay and wanted luxury. Maybe we had been spoilt with the previous villa we had stayed in the week before but for an expensive junior suite with private pool… I did expect a bit more room and a double bed! I did ask to move rooms and would pay extra for a deluxe but none were available apparently. The kids entertainment wasn’t great either as only stuff on maybe 3 out of 7 days so it did leave them bored at night at times. The place itself is amazing and the staff would do anything for you but the above issues did let it down for us unfortunately.

Stayed 3 nights in Jun 2023

8/10 Good

Ryan

19 May 2023

Stayed 6 nights in May 2023

10/10 Excellent

Kinga

Travelled with group

15 May 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is beautiful, clean and located close to Chania, Samaria gorge and Balos beach. Rooms are spotless, pool area and pool itself great. Food was very good and plenty of choice, the only thing I would add in restaurant was the description of the dishes i.e if it's suitable for vegetarians and vegans. Beach was pleasant but the area leading to the beach needs working on maybe plant trees, plants etc. so it looks more appealing. All in all my stay was very pleasant.

Stayed 7 nights in May 2023