Grand Sierra Resort and Casino

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Sierra Resort and Casino

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Outdoor pool, a heated pool, pool cabanas (surcharge), pool umbrellas
Exterior
Mountain view
9 restaurants, breakfast, lunch, dinner served; American cuisine

Reviews

8.2 out of 10

Very good

Popular amenities

  • Spa
  • Bar
  • Hot tub
  • Free airport shuttle
  • Gym
  • 24/7 front desk

Explore the area

Map
2500 E 2nd St, Reno, NV, 89595
  • Grand Sierra Resort Casino
    6 min walk
  • The Grand Buffet
    1 min walk
  • Reno Tahoe International Airport Bus Stop
    4 min drive
  • Reno, NV (RNO-Reno-Tahoe Intl.)
    4 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Vista Two Queen Beds with Pool View

  • Sleeps 4
  • 2 Queen Beds

The A Queen

  • 42 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Concierge Queen (Adults 18+ Only)

  • 42.0 sq m
  • Sleeps 4
  • 2 Queen Beds

Sierra King Room with Pool View

  • Sleeps 4
  • 1 King Bed

Summit Queen

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Sierra Two Queen Room with Pool View

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 42.0 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • 42.0 sq m
  • Sleeps 4
  • 1 King Bed

Vista King Room with Pool View

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • 42.0 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

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About this property

Grand Sierra Resort and Casino

Family-friendly resort with 9 restaurants and 4 spa tubs
9 restaurants, a full-service spa, and a casino are available at this resort. Free WiFi in public areas, free valet parking, and a free airport shuttle are also provided. Additionally, an outdoor pool, a nightclub, and 3 bars/lounges are onsite. Housekeeping is available on request.
Grand Sierra Resort and Casino offers 1990 accommodations with safes and complimentary bottled water. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Reno resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

4 spa tubs are on site along with an outdoor pool. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision. Guests under 14 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa at Grand Sierra has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Our customers tell us they can't get enough of Grand Sierra Resort and Casino's great location. During your stay, you're just a quick walk from Grand Sierra Resort Casino. You'll find features like free WiFi in public areas, free valet parking, and a free roundtrip airport shuttle.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy American cuisine at Grand Café, one of the property's 9 restaurants and 3 bars/lounges
  • Take a swim in the outdoor pool or soak in the 4 spa tubs
  • Indulge with body scrubs, body treatments, or facials at Spa at Grand Sierra
  • Services include a lifeguard on site, dry cleaning/laundry, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Guests really like the accommodations for the comfy beds, low noise level, and cleanliness
  • Just a 1-minute drive from Grand Sierra Resort Casino and 6 minutes from Atlantis Casino
  • Free airport shuttle service
Grand Sierra Resort and Casino offers its guests a full-service spa, 4 spa tubs, an outdoor pool, and a sauna. There are 9 restaurants and 8 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this resort measures 200000 square feet (18580 square meters) and includes a conference center. A casino, a nightclub, and a 24-hour fitness center are also featured at the family-friendly Grand Sierra Resort and Casino. A roundtrip airport shuttle is free at scheduled times. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Reno resort.

Grand Café - This coffee shop specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours.
The Grand Buffet - This buffet restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Charlie Palmer Steak - This steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Chickie's & Pete's - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Uno Mas Cantina - This restaurant specializes in Mexican cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Languages

Chinese (Mandarin), English, Filipino, French, German, Italian, Japanese, Korean, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Motorhome/coach/lorry parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options
  • Free return airport shuttle from 4:30 PM to midnight
  • Airport shuttle at scheduled times
  • Limo/town car service
  • Ski shuttle nearby

Food and drink

  • 9 restaurants and 8 coffee shops
  • 3 bars/lounges and 1 poolside bar

Restaurants on site

  • Grand Café
  • The Grand Buffet
  • Charlie Palmer Steak
  • Chickie's & Pete's
  • Uno Mas Cantina

Things to do

  • 24-hour fitness centre
  • 4 hot tubs
  • Air hockey
  • Arcade/games room
  • Beach volleyball
  • Bowling alley
  • Concerts/live shows
  • Full-service spa
  • Golf driving range
  • Heated pool
  • Lifeguards on-site
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/games room
  • Bowling alley
  • Fence around the pool
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Hair salon
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (200000 square feet of space)
  • Meeting rooms

Outdoors

  • Lifeguards on site
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 122
  • Portable shower seat
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 54 casino gaming tables
  • 1400 casino slot machines
  • 2 casino VIP rooms
  • Casino (230000 square feet of space)
  • Casino sportsbook
  • Designated smoking areas
  • Games
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch flat-screen TV
  • Digital channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cribs (infant beds) are available for USD 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night
  • Resort fee: USD 45.14 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Fitness center access
  • In-room bottled water
  • In-room safe
  • Phone calls
  • Pool access
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system and window guards
Grand Sierra Resort and Casino offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Sierra Casino Featuring Summit Tower
Grand Sierra Casino Featuring Summit Tower Reno
Grand Sierra Resort & Casino Featuring Summit Tower
Grand Sierra Resort & Casino Featuring Summit Tower Reno
Grand Sierra Resort Reno
Grand Sierra Resort Casino Reno
Grand Sierra Reno
Grand Sierra
Grand Sierra Hotel Reno
Summit At Grand Sierra Hotel
Grand Sierra Resort Casino
Grand Sierra Casino Reno
Grand Sierra Casino
Grand Sierra Resort
Grand Sierra Resort Casino Featuring The Summit Tower
Grand Sierra Resort Casino
Grand Sierra And Casino Reno
Grand Sierra Resort and Casino Reno
Grand Sierra Resort and Casino Resort
Grand Sierra Resort and Casino Resort Reno

Grand Sierra Resort and Casino Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 3807 out of 7297 reviews" "
Rating 8 - Good. 1520 out of 7297 reviews" "
Rating 6 - Okay. 843 out of 7297 reviews" "
Rating 4 - Poor. 558 out of 7297 reviews" "
Rating 2 - Terrible. 569 out of 7297 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Gwendolyn, Albuquerque

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mattress was very uncomfortable and there was an indent in the mattress that I kept falling into. Was supposed to get a king room, which I did not get. Check in was terrible, the kiosk went down and a lot of us were checking in when it happened. We all had to stand in line for a while! I only got a couple hours of sleep before my 4 day conference started!
Stayed 4 nights in Sep 2024

6/10 Okay

BRIDGID

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
The room and bathroom cleaning was not done well . On Friday the towels were not replaced. The same sheets were used during our stay.
Stayed 4 nights in Sep 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Maggie, Fresno

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
17th floor was very loud with Construction going late and early mornings. Could not have a good night sleep and staff would not provide a different room. Not accommodating at all. Staff should not have allowed customers on that floor.
Stayed 3 nights in Sep 2024

10/10 Excellent

bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to casino
Stayed 2 nights in Sep 2024

10/10 Excellent

Eren

Stayed 3 nights in Jul 2024

10/10 Excellent

Jeana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gordon on security went above and beyond. There is smoking in the building and the parking lot is far. But overall a wonderful experience. Would stay there again.
Stayed 3 nights in Sep 2024

6/10 Okay

Maureen

Stayed 1 night in Sep 2024

6/10 Okay

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort. Went for a concert but we don’t gamble it or drink so we were disappointed that the pool was closed which is something we enjoy. They had the adult pool but it was so busy there was no seating and several families with young kids. Highlight was the concert venue and Charlie Palmer’s Steakhouse. Service and food amazing.
Stayed 2 nights in Sep 2024

10/10 Excellent

Twanna

Liked: Property conditions & facilities, room comfort
Birthday week
My stay was excellent, very relaxing, fun. Enjoyed concert The Temptations and 4 Tops, celebrating my birthday weekend.
Stayed 2 nights in Sep 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great room, awful bed.
The room was fine. Clean and loved the top floor view. As far am we are concerned the most important feature was awful. The bed! Very uncomfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

J Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kathleen

Stayed 1 night in Aug 2024

10/10 Excellent

Richard, Reno

Liked: Cleanliness, staff & service, property conditions & facilities
Gracious hosts during our evacuation due to Davis Fire
Stayed 1 night in Sep 2024

10/10 Excellent

Monica

Liked: Cleanliness
The Spa was amazing!
Stayed 3 nights in Sep 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff in every area were amazing and helpful! Our big complaint was the queen bed in the King suite we ordered!? They tried to upsell us on rooms several times before were arrived and even as we checked in and then we noticed this queen bed after unpacking-disappointing. Concert venue excellent for our show.
Stayed 2 nights in Sep 2024

10/10 Excellent

valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice clean hotel. Front desk was warm and friendly. They upgraded us for free, without us asking! We’ve never been upgraded, and the suite was amazing! Easy online check out. Love the Grand Sierra.
Stayed 1 night in Sep 2024

10/10 Excellent

Daryl

Stayed 1 night in Aug 2024

10/10 Excellent

Stacey

Stayed 3 nights in Sep 2024

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Enjoyed our stay!
Stayed 1 night in Sep 2024

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice
Very nice. First time stayint at this resort. Buffet is only open on weekends, though, which is too bad.
Stayed 2 nights in Sep 2024