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Hotel Riu Republica - Adults only - All Inclusive

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Riu Republica - Adults only - All Inclusive

Minibar, in-room safe, blackout curtains, iron/ironing board
Outdoor pool, pool umbrellas, pool loungers
Lobby
Sports facility
Property entrance

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
  • All-inclusive
  • Hot tub
  • Bar
  • Breakfast included
  • Spa

Explore the area

Map
Playa Arena Gorda, Punta Cana, 23000
  • Cana Bay Golf Club
    7 min walk
  • Punta Blanca Golf Course
    8 min drive
  • Arena Gorda Beach
    8 min drive
  • Punta Cana (PUJ-Punta Cana Intl.)
    25 min drive

Room options

View all photos for Double Room (Tropical View, B2C-CA)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room (Tropical View, B2C-CA)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (L)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room (L)

  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Double Room, Partial Ocean View (B2C-CA)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room, Partial Ocean View (B2C-CA)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Ocean View (B2C-CA)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room, Ocean View (B2C-CA)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Triple Room (U)

Minibar, in-room safe, blackout curtains, iron/ironing board

Triple Room (U)

  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Double Room (B2C-CA)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room (B2C-CA)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (U)

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite (U)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (U)

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite, Ocean View (U)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (B2C-CA)

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite, Jetted Tub, Ocean View (B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Courtyard View (L)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room, Courtyard View (L)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Ocean View (E)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room, Ocean View (E)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Triple Room (B2C-CA)

Minibar, in-room safe, blackout curtains, iron/ironing board

Triple Room (B2C-CA)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Double Room (U)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room (U)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Ocean View (C)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room, Ocean View (C)

  • 35 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room, 2 Bedrooms (C)

Minibar, in-room safe, blackout curtains, iron/ironing board

Family Room, 2 Bedrooms (C)

  • 79 sq m
  • Sleeps 6
  • 2 Double Beds, 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, Ocean View (B2C-US)

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite, Ocean View (B2C-US)

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Triple Room (C)

Minibar, in-room safe, blackout curtains, iron/ironing board

Triple Room (C)

  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (B2C-US)

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite (B2C-US)

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room (C)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room (C)

  • 35 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Partial Ocean View (C)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room, Partial Ocean View (C)

  • 35 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (Tropical View - C)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room (Tropical View - C)

  • 35 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Partial Ocean View (E)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room, Partial Ocean View (E)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room, Ocean View (B2C-US)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room, Ocean View (B2C-US)

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Triple Room (L)

Minibar, in-room safe, blackout curtains, iron/ironing board

Triple Room (L)

  • 43 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Double Room (E)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room (E)

  • 35 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room, 2 Bedrooms (B2C-CA)

Minibar, in-room safe, blackout curtains, iron/ironing board

Family Room, 2 Bedrooms (B2C-CA)

  • Sleeps 6
  • 2 Double Beds, 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Room, 2 Bedrooms (U)

Minibar, in-room safe, blackout curtains, iron/ironing board

Family Room, 2 Bedrooms (U)

  • 79 sq m
  • Sleeps 6
  • 2 Double Beds, 1 Twin Sofa Bed and 1 King Bed

View all photos for Double Room, Ocean View (U)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room, Ocean View (U)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Family Room, 2 Bedrooms (L)

Minibar, in-room safe, blackout curtains, iron/ironing board

Family Room, 2 Bedrooms (L)

  • 79 sq m
  • Sleeps 6
  • 2 Double Beds, 1 Twin Sofa Bed and 1 King Bed

View all photos for Double Room (B2C-US)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room (B2C-US)

  • 35 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (Tropical View, U)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room (Tropical View, U)

  • 35 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Partial Ocean View (B2C-US)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room, Partial Ocean View (B2C-US)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Triple Room (B2C-US)

Minibar, in-room safe, blackout curtains, iron/ironing board

Triple Room (B2C-US)

  • 42 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room, 2 Bedrooms (B2C-US)

Minibar, in-room safe, blackout curtains, iron/ironing board

Family Room, 2 Bedrooms (B2C-US)

  • 79 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Double Room (Tropical View, B2C-US)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room (Tropical View, B2C-US)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, Courtyard View (E)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room, Courtyard View (E)

  • 35 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Partial Ocean View (U)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room, Partial Ocean View (U)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (C)

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite, Jetted Tub, Ocean View (C)

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Ocean View (L)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room, Ocean View (L)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Partial Ocean View (L)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room, Partial Ocean View (L)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

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About this property

Hotel Riu Republica - Adults only - All Inclusive

Adults-only beachfront property with free water park
Spend the day relaxing on the beach or at a complimentary water park before returning for a meal at one of Hotel Riu Republica - Adults only - All Inclusive's 9 restaurants. Housekeeping is available on request.
Hotel Riu Republica - Adults only - All Inclusive offers 1382 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

A health club and a complimentary water park with waterslides are featured at the property. An outdoor pool and a spa tub are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include body treatments and manicures and pedicures.
Our customers tell us they can't get enough of the helpful staff at Hotel Riu Republica - Adults only - All Inclusive. During your stay, you're just a quick walk from Cana Bay Golf Club. Features include free breakfast and free WiFi in public areas, plus 9 restaurants.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Regional cuisine at La Altagracia, one of the property's 9 restaurants and 8 bars/lounges
  • Splash around at the free water park with a waterslide or swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and volleyball
  • Guests have great things to say about the beach and the helpful staff
  • 10 minutes by car from Cana Bay Golf Club and 14 minutes from Cocotal Golf and Country Club
Hotel Riu Republica - Adults only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Republica - Adults only - All Inclusive offers its guests a complimentary water park, a waterslide, and an outdoor pool. There are 9 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 3 swim-up bars and 8 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

A health club, a nightclub, and a spa tub are also featured at the eco-certified Hotel Riu Republica - Adults only - All Inclusive.

Smoking is allowed in designated areas at this Art Deco Punta Cana property.

Guests are served free buffet breakfast daily from 7 AM to 11 AM.
La Altagracia - This buffet restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.
Tarantella - This buffet restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Kaori - This buffet restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Quisqueya - This steakhouse serves dinner only. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included
In-room minibar (all beverages included)

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7 AM–11 AM
  • 9 restaurants
  • 3 swim-up bars and 8 bars/lounges
  • Coffee/tea in a common area

Restaurants on site

  • La Altagracia
  • Tarantella
  • Kaori
  • Quisqueya

Things to do

  • Fitness classes
  • Beach volleyball
  • Cycling
  • Bike storage
  • Billiards/pool table
  • Fitness centre
  • Free water park access
  • Kayaking
  • Nightclub
  • Outdoor pool
  • Shopping
  • Spa services
  • A hot tub
  • Steam room

Conveniences

  • ATM/banking services
  • Lift
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Body treatments
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Republica - Adults only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 2 weeks before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Riu Republica Adults All Inclusive Hotel Punta Cana
Riu Republica Adults All Inclusive Hotel
Riu Republica Adults All Inclusive-Opening June 2016 Hotel
Riu Republica Adults All Inclusive-Opening June 2016 Punta Cana
Riu Republica Adults All Inclusive-Opening June 2016
Riu Republica Adults All Inclusive Punta Cana
Riu Republica Adults All Inclusive
Riu Republica Adults only All Inclusive Opening June 2016
Riu Republica Adults only All Inclusive
Riu Republica Adults All Inclusive All-inclusive property
Riu Republica Adults Inclusiv
Riu Republica Adults only All Inclusive
Hotel Riu Republica - Adults only - All Inclusive Punta Cana

Hotel Riu Republica - Adults only - All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1352 out of 3621 reviews" "
Rating 8 - Good. 899 out of 3621 reviews" "
Rating 6 - Okay. 609 out of 3621 reviews" "
Rating 4 - Poor. 351 out of 3621 reviews" "
Rating 2 - Terrible. 410 out of 3621 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jamaal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and people on the resort definitely recommend !!
Stayed 6 nights in Sep 2024

10/10 Excellent

Kefrén

Stayed 4 nights in Aug 2024

8/10 Good

TRENT D

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to visit I will do it again
Stayed 5 nights in Sep 2024

6/10 Okay

Jessica

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
RIU is a all over the country and the mold thats all over is horrible, i didnt even feel comfortable drinking the liquor from my room because the rust an mold around the spout is terrible, there is little to no air conditioning in the room didnt sleep good at all for the 5 days also the foul smell of feces all over is atrocious. Please update this resort especially with all the money RIU is receiving. People pay lots of hard earned money to enjoy a beautiful place and you're greeted with the smell of feces as you're arriving into the resort.
Stayed 5 nights in Sep 2024

2/10 Terrible

Jonathan

Stayed 6 nights in Aug 2024

4/10 Poor

Gloria

Travelled with family, Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
1. The elevator in our building did not work which required us to either take the stairs to and from the 4th floor or walk a long distance yo the one working elevator. 2. The air conditioner in our room kept going on and off. 3.The water pressure was terrible andvhot water was limited.
Stayed 4 nights in Sep 2024

6/10 Okay

Monica Monique

Travelled with family
Liked: Staff & service
The food and drinks was horrible. The elevators kept breaking and the pool area never had pool towels.
Stayed 4 nights in Sep 2024

6/10 Okay

salvador

Travelled with partner
Liked: Staff & service, property conditions & facilities
to get to our room was to far and confusing thru elevators and halls
Stayed 6 nights in Sep 2024

2/10 Terrible

Julian Andres Gares, Belleville

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unfriendly staff
Stayed 4 nights in Sep 2024

2/10 Terrible

José, Belleville

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Estuve con mi familia del 18 de septiembre al 22. Y la verdad es el peor resort que e visitado. Demasiado calor en todos los restaurantes. Los aires acondicionados malos. Las tarjetas para abrir no servían, tenía que ir hacerlas activar de nuevo varias veces al día cada que necesitaba ir al cuarto. La gente muy antipática muy serios y su atención terrible. El pink party terrible como se llevan toda la gente del resort a un espacio tan pequeño eso fue lo peor de todo. No lo recomiendo muy mal olor en los cuartos. Jamás volvería.
Stayed 4 nights in Sep 2024

10/10 Excellent

Carrie Lola, Worthington

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This property needs updating. They do not pick up or clean hallway,steps, and pool area. At night all the pools have people having sex in them and condums floating in pools. The bathroom are gross dirty and puck in them. The staff in the gift shop are very rude and lots of staff unfriendly. I WOULD NEVER RECOMMEND THIS PROPERTY STAY AWAY!
Stayed 6 nights in Sep 2024

2/10 Terrible

Savannah

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This is a party resort, so if you are going here simply to party this is the resort for you. I’ll start with the bad: The rooms were dirty, and not up to date. The mirrors have rust on them. House keeping only gave us one single towel and it took hours for them to bring a second one on the first day. Then they forgot to clean our room / supply fresh towels another day. The food here is terrible - mostly buffets and the sit down dinners only take 100 people a night so if you don’t get here early you aren’t getting a sit down waited dinner. Buffet food is out for hours and has bugs flying in it and is cold. gross. - I got food poisoning from the food here…so eventually stopped eating the meat and just ate salads and fruit. Our room cards stopped working every single night. We had to go to front desk to have them reset them literally every day…this was a problem for many people at the resort and for our six days there they weren’t able to find a solution. Some rooms are a ten minute plus walk to front desk so it’s rather annoying. The pools where the swim up bars are at are DIRTY. Lots of people partying and never leaving, you do the math. With that, the pool bars are supposed to close at six but sometimes they close them at 5:45. Entertainment at nighttime was non existent. Okay now the good, the beach is beautiful & lots of pools to pick from. Mora the bartender was phenomenal, great guy! We will not come back to this resort.
Stayed 6 nights in Sep 2024

2/10 Terrible

Aman

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I haven’t reached home yet but honestly I’ve never been more ready in my life. Over the past 4 days, I have never seen a worse service/unwelcoming resort in my life. The crowd/staff was absolutely atrocious & so disrespectful. Myself & my two roommates were dehydrated, ill, & bedridden & all we wanted was bottled water & necessities to stay alive. Every time I called for it, I was either hung up on, yelled at, cursed at in another language or a combination of all the above. Do not stay here. When I get back to my home country (alive thankfully) I will be escalating this to management & filing a dispute as this has literally been a living hell. I’ve never been living in “paradise” & felt like this before.
Stayed 4 nights in Sep 2024

8/10 Good

Mildred

Stayed 2 nights in Aug 2024

4/10 Poor

anthony

Travelled with partner
Liked: Cleanliness, staff & service
Very boring resort
Stayed 4 nights in Sep 2024

2/10 Terrible

Sathan

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Cleansiness was very bad. Towels day over day were stained. I had ants running around in my room. I had small bites all over my legs. The safe in my room was not working, did not provide me thr requested king bed. The pool seemed liem it needed more cleaning.
Stayed 6 nights in Sep 2024

4/10 Poor

Joshua

Stayed 3 nights in Aug 2024

2/10 Terrible

Mildrey

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property was horrible. Smelled like mariguana everywhere. People screaming and running down the hallway. The food was very poor quality and not well presented. Will never stay here again. The staff was great and very friendly. Specially the guys in the buffet dinning room.
Stayed 5 nights in Sep 2024

4/10 Poor

Sonada

Liked: Staff & service
Disliked: Property conditions & facilities
Rooms were dirty.. key cards didn’t work.. elevator didn’t work.. tv didn’t work. Horrible experience
Stayed 4 nights in Sep 2024

4/10 Poor

Zorina

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is popular because of the name but it was not clean and the food selection was horrible same thing everyday The pools were huge which was nice but not clean and than a guy was cleaning the pool and the dirt just linger in the water which made no sense to clean while people In the pool. The place can use some Updates
Stayed 3 nights in Sep 2024

2/10 Terrible

atilla Cagri

Travelled with family
Disliked: Cleanliness, amenities
Not enough drinking water.They give water every 2 days and employer dont want to give more.Adult only hotel very noise,people drink and screaming until 6 in the morning.People are very loudly and screaming in the reataurant all the time.If you want to reat in your vacation dont go to this hotel.
Stayed 7 nights in Sep 2024

6/10 Okay

Emily

Travelled with family
Liked: Staff & service
Room smelled like mildew and bed had mildew on it.
Stayed 5 nights in Sep 2024

6/10 Okay

Jorge

Travelled with partner, Travelled with group
Disliked: Cleanliness, property conditions & facilities
La propiedad requiere de mas mantenimiento en las piscinas, barras y ascensores. La ventilacion de aire no es la mejor y los abanicos no funcionan. En ocasiones hay poco personal para la cantidad de personas que hay en el hotel.
Stayed 4 nights in Sep 2024

8/10 Good

Kemar

Travelled with partner
Disliked: Cleanliness
You get what you pay for, it’s not a 5 star resort but if you’re going to party and have fun(like me) then this is the hotel for you. Front desk staff told me I have to pay for early check in when in reality he really just wanted a tip
Stayed 3 nights in Aug 2024

8/10 Good

Shawntelle

Stayed 3 nights in Sep 2024