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Hotel Riu Palace Punta Cana - All Inclusive

4.0 star property

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Photo gallery for Hotel Riu Palace Punta Cana - All Inclusive

3 outdoor pools
Coffee shop
Lobby sitting area
Boating
4 bars/lounges, swim-up bar, poolside bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast included
  • Gym

Explore the area

Map
Playa de Arena Gorda, Punta Cana, La Altagracia, 23000
  • Splash Water Park
    ‪8 min walk‬
  • Arena Gorda Beach
    ‪8 min walk‬
  • Punta Blanca Golf Course
    ‪6 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪28 min drive‬

Room options

Junior Suite, Connecting Rooms, Courtyard View (Superior, E)

  • Sleeps 8
  • 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (E)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (E)

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite (C)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Connecting Rooms (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Connecting Rooms (C)

  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

View all photos for Junior Suite (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (C)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Tropical View | C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (Tropical View | C)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Superior, L)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (Superior, L)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite (B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Ocean View (B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Tropical View, B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (Tropical View, B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Connecting Rooms (B2C-CA)

  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

View all photos for Junior Suite (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Tropical View | B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (Tropical View | B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite (B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Courtyard View (Superior, E)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Courtyard View (Superior, E)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (L)

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, 2 Bedrooms (U)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (U)

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Tropical View, U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (Tropical View, U)

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Ocean View (U)

  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite (U)

  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite (L)

  • 68 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Barceló Bávaro Palace - All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.0 out of 5, Very good, (4303)
The price is €676
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Barceló Bávaro Palace - All Inclusive

About this property

Hotel Riu Palace Punta Cana - All Inclusive

Family fun on the beach, with 3 outdoor pools, near Arena Gorda Beach
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Punta Cana - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants. Housekeeping is available on request.
Hotel Riu Palace Punta Cana - All Inclusive offers 676 accommodations with minibars and safes. Rooms open to patios. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. This Punta Cana property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

4 indoor tennis courts and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including hydrotherapy.
Our customers tell us they can't get enough of Hotel Riu Palace Punta Cana - All Inclusive's great beach location. During your stay, you're just a quick walk from Arena Gorda Beach. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a refreshing drink include 6 restaurants, a coffee shop, a swim-up bar, and a poolside bar
  • Splash around at the free water park with a waterslide or swim in the 3 outdoor pools
  • Treat yourself to body wraps, massages, or body scrubs at Renova Spa
  • Services include babysitting, a kid's club, and dry cleaning/laundry
  • Onsite recreation includes 4 indoor tennis courts, a gym, and a sauna
  • Guests have great things to say about the pool and the helpful staff
  • Just a 1-minute drive from Arena Gorda Beach and 6 minutes from Iberostar Golf Course
Hotel Riu Palace Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Hotel Riu Palace Punta Cana - All Inclusive, you'll find a full-service spa, a complimentary water park, and 3 outdoor swimming pools. There are 6 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces.

A children's pool, a nightclub, and a fitness center are also featured at the family-friendly Hotel Riu Palace Punta Cana - All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this 4-star Punta Cana property.

Guests are served free buffet breakfast daily from 7 AM to 11 AM.
Hotel Riu Palace Punta Cana - All Inclusive has 6 restaurants on site.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis

Lessons/classes/games

Aerobics
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM–11 AM
  • 6 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 4 indoor tennis courts
  • 3 outdoor pools
  • Fitness classes
  • Arcade/games room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fishing
  • Fitness centre
  • Free water park access
  • Full-service spa
  • Kayaking
  • Nightclub
  • Parasailing
  • Sauna
  • Scuba diving
  • Shopping
  • Surfing/body boarding
  • Tennis
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • Free supervised childcare
  • Free water park access
  • Corner/local shop
  • Water slide

Conveniences

  • ATM/banking services
  • Lift
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beachfront location
  • Garden

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

All Inclusive Punta Cana RIU
All Inclusive RIU Punta Cana
Palace RIU Punta Cana
Punta Cana Palace
Punta Cana Palace RIU
Punta Cana RIU
RIU All Inclusive Punta Cana
RIU Palace Punta Cana
RIU Palace Punta Cana All Inclusive
RIU Punta Cana Palace
RIU Palace Punta Cana All Inclusive All-inclusive property
RIU Punta Cana Inclusive incl
RIU Palace Punta Cana All Inclusive
Hotel Riu Palace Punta Cana - All Inclusive Punta Cana

Hotel Riu Palace Punta Cana - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1172 out of 2219 reviews
Rating 8 - Good. 559 out of 2219 reviews
Rating 6 - Okay. 272 out of 2219 reviews
Rating 4 - Poor. 92 out of 2219 reviews
Rating 2 - Terrible. 124 out of 2219 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

William J, Timnath

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Food was great. Room was really nice.
Stayed 7 nights in Nov 2024

10/10 Excellent

Julio

Stayed 7 nights in Oct 2024

6/10 Okay

Elizabeth

Liked: Staff & service
Stayed 6 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect. Highly recomended
Stayed 5 nights in Nov 2024

10/10 Excellent

Milkenia

Stayed 2 nights in Oct 2024

6/10 Okay

Jennifer, Saint-bruno

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This hotel was a major disappointment. It's rating should not be more than a 7-7.2. I was expecting better quality because it's rated high but definitely shouldn't be. The staff was nice and attentive but the hotel is old and the food is just horrible.
Stayed 5 nights in Nov 2024

10/10 Excellent

Rashaun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Petru

Liked: Cleanliness, staff & service, property conditions & facilities
Safe
Stayed 4 nights in Nov 2024

10/10 Excellent

Marlon Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice facility, lovely ambiance, lots to do, staff very nice, food quite good, with lots of options. We had a great time.
Stayed 5 nights in Nov 2024

10/10 Excellent

Karina Nereyda

Stayed 4 nights in Oct 2024

4/10 Poor

ARNOLD

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunately I thought this was the adults only resort. The Riu hotels in Punta Cana are not affiliated which means you cannot visit another Riu property. Other Riu properties on this resort will not serve you free food or drinks and they are on the same resort.
Stayed 4 nights in Oct 2024

8/10 Good

Valeria

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the Riu for my husbands birthday. The hotel is very nice and clean. They did forget to decorate the room for the day I requested so I had to complain and they did it for the next day. The buffet and restaurants have very good food. Most of the staff is very nice. For the most part we had a great time. The entertainment was excellent and the RIU parties were so much fun. I do want to give a complaint about the transportation. I didn’t have a reservation because I failed to book it from the beginning with Expedia. however, that was not that big of a deal as we took a cab from the airport to the hotel without a problem. My issue is when we had to book the way back I had to speak with a rep from Destinations Services. First of all when you approach them they have bad attitudes and if you didn’t have a reservation they want to act like they don’t want to help you. The rep Oddell, when I was trying to explain my problem, he kept interrupting me talking over me with a very sarcastic and intimidating way about the way he speaks to you. Anyway, I booked the transportation back (private one) and on the day of my departure and the time of (3:30pm) I called because no one was there and he gets me confused and on the phone sounds so robotic telling me that the transportation is on the way because it was picking up more people. However, I reserved private transportation! He calls me back and told me that the transportation was cancelled and to look for other transportation.
Stayed 4 nights in Oct 2024

8/10 Good

Akelia

Stayed 3 nights in Oct 2024

10/10 Excellent

Nubia

Stayed 4 nights in Oct 2024

6/10 Okay

Yosmani

Liked: Property conditions & facilities
Stayed 7 nights in Nov 2024

8/10 Good

Dee B

Travelled with partner
Liked: Cleanliness, staff & service
Over all decent resort can use upgrades an better food no Dominican food in the whole resort not one restaurant in Dominican Republic
Stayed 4 nights in Nov 2024

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of variety of activities for all. The animators were very lively and wanted to ensure everyone had a great time.
Stayed 4 nights in Nov 2024

4/10 Poor

Eric

Travelled with family and small children
Disliked: Property conditions & facilities
The rooms smell like sewage. The rooms need upgrades. The bathroom shower need to be leak free no water running out on the sides . Not to much choices on the food . Breakfast was terrible.
Stayed 4 nights in Nov 2024

2/10 Terrible

Shadae

Travelled with family
Disliked: Staff & service
Overall horrible experience , I’ve stayed at the RIU in Bahamas and Jamaica and both exceeded my expectations. In Dominican Republic we had to change our room because the AC was leaking . The new rooms toilet clogged 3 times and they took over a hour to come fix it . Outlets did not work could only charge my phone in the bathroom . Some of the staff was racist in my opinion , wouldn’t serve my darker family and I’ll never go back the manager Wellington was no help and careless about our situation . Never again
Stayed 3 nights in Nov 2024

10/10 Excellent

Argenis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 5 nights in Aug 2024

10/10 Excellent

Annette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very beautiful, the nightly entertainment on property was a bit boring however the Riu parties are amazing . If you want to go shopping or go off property ,taxi are readily available which you can book at front desk . The food wasn’t bad the buffet had variety of options including Dominican food .Their are other Riu hotels beside the Riu palace which you have access to , so you can also try their food if you want to. Rooms are stocked with , soda , alcohol and water ,which they do daily , housekeepers comes everyday to clean your room . However , my bathroom wall had a lot of mold , on the glass , around the pipes and in the creases , think they need to pay more attention when cleaning the shower , bleach and disinfectant can easily get those off .I did inform front desk about the dirty bathroom and the immediately offered to changed the room . Overall it was a nice hotel amazing service, will definitely go back in the future
Stayed 5 nights in Nov 2024

6/10 Okay

Jusuf

Liked: Staff & service, property conditions & facilities
Our pillows and bed sheets had a bad smell to them from the humidity. Our clothes were wet from the humidity while hanging in the closet. The a/c unit was loud and sounded like a tractor. We enjoyed the beach, the staff was amazing and friendly, and the food was very good.
Stayed 7 nights in Nov 2024

8/10 Good

Edmond

Stayed 7 nights in Oct 2024

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Some issues with room, but they took care of immediately
Stayed 6 nights in Oct 2024

8/10 Good

Nareshkumar

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and location
Stayed 5 nights in Oct 2024