8/10 Good
Natalia
Travelled with family
18 Jan 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the stay for the most part - the resort is beautiful and well maintained overall, the beach is gorgeous, many dining options with no restrictions or reservations necessary, which i really appreciated (the Italian restaurant was not great, but we enjoyed the food in the other ones).The weather was perfect too, and we were able to book some really fun excursions with reasonable pricing through the hotel destination services!
A couple of things that were not so good - the rooms could definitely use some updating, the service is not super friendly or eager (except for bell boys and bartenders). Also, front desk never gave us clear info on anything we asked (mutiple people). And the tiny little bugs in the rooms were driving us insane - they were in everything. At first i freaked out thinking they were bed bugs - thank god no! I don't know what they were, but it's still unpleasant finding them everywhere in the room.
Entertainment was ok, but nothing too interesting - it was mostly local singers (although pretty good ones!)
On a good note - RIU parties did not disappoint, sooo much fun!
I would say it's a decent resort, but for the money we paid - i've been to better ones for sure.
Natalia
Stayed 4 nights in Jan 2025