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Hotel Riu Palace Punta Cana - All Inclusive

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Palace Punta Cana - All Inclusive

3 outdoor pools
Boating
Lobby sitting area
4 bars/lounges, swim-up bar, poolside bar
Coffee shop

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • All-inclusive
  • Bar
  • Breakfast included
  • Room service
  • Parking included

Explore the area

Map
Playa de Arena Gorda, Punta Cana, La Altagracia, 23000
  • Splash Water Park
    8 min walk
  • Arena Gorda Beach
    8 min walk
  • Sport Bar Riu Bambu
    6 min walk
  • Punta Cana (PUJ-Punta Cana Intl.)
    28 min drive

Room options

View all photos for Junior Suite (E)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (E)

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite (C)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Connecting Rooms (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Connecting Rooms (C)

  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

View all photos for Junior Suite (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (C)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Tropical View | C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (Tropical View | C)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Superior, L)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (Superior, L)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (B2C)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite (B2C)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (B2C)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Ocean View (B2C)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (B2C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (B2C)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Tropical View, B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (Tropical View, B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Connecting Rooms (B2C-CAN)

  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

View all photos for Junior Suite (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (B2C-CAN)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Tropical View | B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (Tropical View | B2C-CAN)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite (B2C-CAN)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior, E)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (Superior, E)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (L)

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, 2 Bedrooms (U)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (U)

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Tropical View, U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (Tropical View, U)

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Ocean View (U)

  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite (U)

  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite (L)

  • 68 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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includes taxes & fees
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About this property

Hotel Riu Palace Punta Cana - All Inclusive

Family fun on the beach, with 3 outdoor pools, near Cana Bay Golf Club
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Punta Cana - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants. Housekeeping is available on request.
Hotel Riu Palace Punta Cana - All Inclusive offers 676 accommodations with minibars and safes. Rooms open to patios. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. This Punta Cana property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

4 indoor tennis courts and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including hydrotherapy.
Our customers tell us they can't get enough of Hotel Riu Palace Punta Cana - All Inclusive's great beach location. During your stay, you're just a quick walk from Splash Water Park. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a refreshing drink include 6 restaurants, a coffee shop, a swim-up bar, and a poolside bar
  • Splash around at the free water park with a waterslide or swim in the 3 outdoor pools
  • Treat yourself to body treatments, body scrubs, or massages at Renova Spa
  • Services include babysitting, a kid's club, and dry cleaning/laundry
  • Onsite recreation includes 4 indoor tennis courts, a gym, and a sauna
  • Guests have great things to say about the helpful staff and the pool
  • 7 minutes by car from Cocotal Golf and Country Club and 8 minutes from Cana Bay Golf Club
Hotel Riu Palace Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Hotel Riu Palace Punta Cana - All Inclusive, you'll find a full-service spa, a complimentary water park, and 3 outdoor swimming pools. There are 6 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces.

A children's pool, a nightclub, and a fitness center are also featured at the family-friendly Hotel Riu Palace Punta Cana - All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this 4-star Punta Cana property.

Guests are served free buffet breakfast daily from 7 AM to 11 AM.
Hotel Riu Palace Punta Cana - All Inclusive has 6 restaurants on site.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis

Lessons/classes/games

Aerobics
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM–11 AM
  • 6 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 4 indoor tennis courts
  • 3 outdoor pools
  • Fitness classes
  • Arcade/games room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fishing
  • Fitness centre
  • Free water park access
  • Full-service spa
  • Kayaking
  • Nightclub
  • Parasailing
  • Sauna
  • Scuba diving
  • Shopping
  • Surfing/body boarding
  • Tennis
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • Free supervised childcare
  • Free water park access
  • Corner/local shop
  • Water slide

Conveniences

  • ATM/banking services
  • Lift
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beachfront location
  • Garden

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

All Inclusive Punta Cana RIU
All Inclusive RIU Punta Cana
Palace RIU Punta Cana
Punta Cana Palace
Punta Cana Palace RIU
Punta Cana RIU
RIU All Inclusive Punta Cana
RIU Palace Punta Cana
RIU Palace Punta Cana All Inclusive
RIU Punta Cana Palace
RIU Palace Punta Cana All Inclusive All-inclusive property
RIU Punta Cana Inclusive incl
RIU Palace Punta Cana All Inclusive
Hotel Riu Palace Punta Cana - All Inclusive Punta Cana

Hotel Riu Palace Punta Cana - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1177 out of 2209 reviews" "
Rating 8 - Good. 553 out of 2209 reviews" "
Rating 6 - Okay. 271 out of 2209 reviews" "
Rating 4 - Poor. 89 out of 2209 reviews" "
Rating 2 - Terrible. 119 out of 2209 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our third stay here and we still love it! The night time shows were excellent!
Stayed 5 nights in Sep 2024

8/10 Good

carlos g

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quisiera destacar el magnífico trabajo de los siguientes empleados Yuma , Steven, Rosanna en restaurantes. Ada e Isabel…camareras de habitaciones Esther en Capuchino. Todos atendieron nuestras necesidades para que nuestra estancia fuera excelente. Es bueno destacar que este es nuestro segundo año en Riu Palace Punta Cana.
Stayed 10 nights in Sep 2024

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 6 nights in Sep 2024

10/10 Excellent

Rossy Feijoo

Liked: Cleanliness, staff & service, property conditions & facilities
Animación very good and very good food and parties
Stayed 7 nights in Sep 2024

10/10 Excellent

Anamary

Liked: Staff & service, property conditions & facilities
Muy buena atención 5 estrellas
Stayed 7 nights in Sep 2024

10/10 Excellent

Brian, miami gardens

Stayed 7 nights in Aug 2024

10/10 Excellent

Maria

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all the employee in the HOTEL HAVE MORE THAN 5 START THEY GIVE EXELENT SERVICE AT ALL THE TIME
Stayed 4 nights in Sep 2024

8/10 Good

ROSALYN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the view of the property and water pool fountain and activities
Stayed 6 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff was so welcoming and helpful. Very attentive. Highly recommended
Stayed 3 nights in Sep 2024

2/10 Terrible

Jennifer R

Disliked: Amenities
I was incredibly disappointed in my stay here. The accommodations were covered in mold and when I brought this to the attention of the property, they would not offer a refund. In addition, the towels at both the hotel and the pool were all ripped and dirty. I will not stay here again.
Stayed 6 nights in Sep 2024

2/10 Terrible

Erin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To whom this may concern, On September 3rd my husband and I checked into our room at Riu palace punta cana to enjoy our anniversary. The smell if the room was overwhelmingly horrible. It smelled like mildew. I checked the bed and the sheets were wet and the mattress had mildew on it. The toilet was dirty, paint was peeling, hair was in our shower. We complained to the front desk. They changed our room so even though we were exhausted from travel we drugged our luggage to our new room. We get to our new room the mildew smell was mild, I can tell they sprayed air freshener. Again we are so exhausted from travel we just wanted rest and decided to stay. First night the fan went out we slept very uncomfortable. The next morning we were enjoying some romantic time together and a worker just opens our door. Very embarrassing and rude. We called room service no one answered. Next day I was brushing my teeth and I seen little bugs crawling all over our bathroom. They were on the counter, on the towels privided, on our toothbrushes, and in my make up bag. I brought sweets to my room set it down for one minute and the bugs were all over my food. The last day of our stay roaches were crawling on our walls. I'm very disappointed in the rooms in general. These incidents have left me extremely dissatisfied with the level of service and quality provided. I strongly believe that Riu has the potential to provide exceptional service and I hope this complaint can serve as an opport
Stayed 4 nights in Sep 2024

2/10 Terrible

Arrey Manyi

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Avelino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very resort One the best The people works there they are all great
Stayed 4 nights in Sep 2024

10/10 Excellent

Magaly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Liked everything about the property especially the staff outstanding!!!!! Unfortunately the rooms were very damp and humid you could smell the mold in the room. Do not know why that would happen. We stayed an extra night at another hotel chain and the room was perfect climate and as far as humidity there was non in the room. That is something that should be worked on.
Stayed 5 nights in Aug 2024

8/10 Good

Kelly Yorely

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Todo estuvo bien general, solo en cuestión de limpieza un poco descontentos. Realmente las almohadas olían mal y tuvimos la sensación de que las cobijas estaban sucias, su olor no era bueno.
Stayed 4 nights in Sep 2024

8/10 Good

lynette marie

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great vacation
Stayed 8 nights in Jun 2024

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience was excellent. The amenities are awesome but, the staff are the ones that make a difference. They make you feel super comfortable. It was my birthday and I felt like a queen. Thanks to Antonio from the Isabella restaurant he made the difference between good and excellent in a positive way. Thanks again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Miguel

Stayed 5 nights in Aug 2024

10/10 Excellent

Angela

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I celebrated my birthday and my room was decorated not just upon arrival but everyday .
Stayed 4 nights in Aug 2024

10/10 Excellent

Marcin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went on a 7 day vacation. Loved it. This was my second time and it didn’t disappoint.
Stayed 7 nights in Aug 2024

8/10 Good

Sean

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time. Its a quiet resort. A nice place t9 relax.
Stayed 4 nights in Aug 2024

10/10 Excellent

ROGER V

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Trisy

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
i love Riu is not my first time going, but i found my room not clean, in wich i have to asl them to clean it and they did, food in restaurants was only good one for us, the steakhouse the rest were not grat food breakfast buffett was good
Stayed 5 nights in Aug 2024

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Floor were a slippery , I slipped while walking because area was wet, other than that very thing was great.
Stayed 4 nights in Aug 2024

10/10 Excellent

Franz

Travelled with partner
Liked: Amenities
Great resort.
Stayed 3 nights in Aug 2024