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"It's really nice resort, gardens are amazing, kept top notch, huge pools for all ages, entertanment is exellent, really enjoyed it. We've stayed in ma ... " More
23 Feb 2022 by Marcos Castillo - Occidental Punta Cana
Dear Milan, We would like to express our appreciation for the comments you have made on your recent visit, as they help us understand how our guests enjoy their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that you enjoyed your vacation. At the Occidental Punta Cana hotel we continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. Thank you once again for choosing us, we look forward to the opportunity to serve you again in the future and to exceed your expectations. Kind regards, Marcos Castillo General Manager Occidental Punta Cana
16 Feb 2023 by Marcos Castillo
Cher Ruth Maria,Nous apprécions grandement le temps passé à commenter votre récente expérience dans notre hôtel.À l'Occidental Punta Cana, nous nous efforçons toujours de dépasser les attentes de nos clients. Votre commentaire aidera notre équipe à atteindre cet objectif.Nous sommes sincèrement désolés de lire que votre séjour n'a pas été aussi agréable qu'il aurait dû l'être et nous serons ravis de vous accueillir à nouveau à l'avenir en vous assurant par avance de notre plus grand engagement à faire de votre prochaine expérience de vacances à l'Occidental Punta Cana un moment inoubliable. expérience pour toutes les raisons.Encore une fois, nous vous remercions d'avoir partagé votre expérience avec nous et nous nous réjouissons de vous servir à nouveau bientôt.Avec nos meilleures salutations,Marcos CastilloDirecteur généralOccidental Punta Cana
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.
Water activities
Entertainment
Not included
Occidental Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. As a guest of Occidental Punta Cana - All Inclusive, you'll find 3 outdoor swimming pools, outdoor tennis courts, and a fitness centre. There are 11 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 10 bars/lounges, a beach bar and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. A business centre and a meeting room are available. A nightclub, spa services, and a terrace are also featured at the business-friendly Occidental Punta Cana - All Inclusive. Self parking is free. Smoking is allowed in designated areas at this 4-star Punta Cana property.
Available in some public areas: Free WiFi
Free self parking , Free parking nearby
Occidental Punta Cana - All Inclusive offers 860 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature down duvets. Plasma televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.
Guests are served a free buffet breakfast daily from 6:30 AM to 10:30 AM. The property hosts a free manager's reception daily.
El Alcázar – Overlooking the pool, this buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Las Reses – This steakhouse only serves dinner. Reservations are required. Open selected days.
La Hacienda – This theme restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open selected days.
Via Veneto – This theme restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open selected days.
Caracolas – This restaurant specialises in seafood and only serves dinner. Reservations are required. Open selected days.
Room service is available.
3 outdoor swimming pools are on site along with outdoor tennis courts and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are 6 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses wind, solar and geothermal energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property uses wind, solar and geothermal energy, plus a grey water recycling system.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.
