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28 Dec 2023 by Brandor Hernández
Dear Ira, Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Kind regards, Customer Care at Majestic Resorts
21 May 2023 by Nathalie Montero
Dear Erich,Thank you for taking the time to share your review regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts
22 Dec 2022 by CC
Dear Marianna, Thank you for taking the time to share your feedback regarding your recent stay with us.We have specifically noted your comments and would like to assure you that these are matters that we take very seriously. Our goal is to provide each of our guests with a fantastic visit and incredible memories and we regret that we did not accomplish this for you. We would like to extend to you our apology for any inconvenience you experienced during your stay due to the level of service you received. We strive to provide our guests with an exceptional experience in our resort through the hard work and know-how of our associates. It is very important to us that every guest receives this star treatment from our staff and we are sorry to hear you didn’t feel you were treated in this manner. We would like to assure you that we follow a rigorous health, safety, and quality control program regarding our food and beverage preparation and presentation. We have regular external and internal inspectors and monitors assessing our operations to maintain the integrity of our food safety.Regarding the incident you experienced in your room, unfortunately, you made the report two days after it occurred, and being on departure it was not possible to do the investigation at the time, however, I would like to kindly inform you that the investigation was conducted by the security department, but there was no indication of theft.In addition, we have brought your comments to the immediate attention of the Food and Beverage Manager, Security Manager, and Senior Manager for review and improvement. Additionally, we will continue training and developing our associates' work to ensure that they can always satisfy our guests’ expectations.We are very sorry that you have experienced this perception of our resort, we understand that we cannot undo your experience, however, we would like to extend our sincere apologies for the shortfalls you experienced. Sincerely,Karen Covarrubias Customer Care at Majestic Resort
19 Jul 2022 by CC - Majestic Resorts
Dear Loic Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We have noticed your comments regarding to the transportation, we`ll be verifying it in order to improve de service. We hope to see you many more times for even more excellent vacation experiences. Sincerely, Wanda Taveras Customer Care at Majestic Resorts
26 Apr 2022 by CC
Dear Pascal, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We hope to see you many more times for even more excellent vacation experiences. Sincerely, Nathalie Montero Customer Care Majestic Resorts
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All non-motorised water sports are included.
Water activities
Entertainment
Not included
Majestic Mirage Punta Cana - All inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At Majestic Mirage Punta Cana - All inclusive, you can cool off in one of the 12 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 4 swim-up bars and 14 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking is available. Smoking is allowed in designated areas at this 5-star Punta Cana property.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Majestic Mirage Punta Cana - All inclusive offers 510 air-conditioned accommodations with free minibar items and espresso makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.
Guests are served a free buffet breakfast daily from 7:00 AM to noon.
Draft Sports Bar – This sports bar specialises in American cuisine. Open 24 hours.
24-hour room service is available.
12 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a waterslide, Access to hot tub and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Blosson Spa has 17 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.
Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
