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Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive

5.0 star property

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Photo gallery for Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive

Aerial view
On the beach, white sand, sun-loungers, beach umbrellas
Family Suite, 1 Bedroom, Ocean View | Beach/ocean view
Aerial view
10 restaurants, lunch, dinner served; international cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
  • Laundry

Explore the area

Map
Playa De Uvero Alto, Punta Cana, La Altagracia, 23000
  • Sirenis Aquagames Water Park
    ‪2 min walk‬
  • Macao Beach
    ‪25 min drive‬
  • Cana Bay Golf Club
    ‪28 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Room

Premium bedding, minibar, in-room safe, individually decorated

Standard Room

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (RENOVATED)

Suite (RENOVATED)

Suite (RENOVATED)

  • 78 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Family Suite 1 Bedroom, Garden View Quadruple

Premium bedding, minibar, in-room safe, individually decorated

Family Suite 1 Bedroom, Garden View Quadruple

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Suite, 1 Bedroom, Ocean View

Family Suite, 1 Bedroom, Ocean View

Family Suite, 1 Bedroom, Ocean View

  • 45 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Suite, 1 Bedroom, Garden View

Premium bedding, minibar, in-room safe, individually decorated

Family Suite, 1 Bedroom, Garden View

  • 45 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Single Room

View from room

Standard Single Room

  • 37 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Romantic Double Room, 1 King Bed, Bathtub

Romantic Double Room, 1 King Bed, Bathtub

Romantic Double Room, 1 King Bed, Bathtub

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive

Luxury property on the beach, with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 10 restaurants.
Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive offers 813 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. This Punta Cana property provides wireless Internet access for a surcharge. Coffee/tea makers and minibars are provided. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
2 outdoor tennis courts, a health club, complimentary bicycles, and a complimentary water park with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Sirenis Aquagames Water Park. Features include free breakfast and free self parking, plus 2 outdoor pools.
  • Free buffet breakfast served daily
  • Free self parking
  • Enjoy international cuisine at Macao, one of the property's 10 restaurants and 12 bars/lounges
  • WiFi for a fee
  • Splash around at the free water park with a waterslide or swim in the 2 outdoor pools
  • Indulge with aromatherapy, body wraps, or massages at the spa
  • Services include babysitting, a kid's club, and dry cleaning/laundry
  • Onsite recreation includes 2 outdoor tennis courts, a gym, and complimentary bicycles
  • Guests have good things to say about the accommodations for the spaciousness and overall comfort
  • 0.1 mi (0.2 km) from Sirenis Aquagames Water Park and 7.4 mi (11.8 km) from Macao Beach
Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 12 bars/lounges. Public spaces have WiFi for a fee. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Self parking is free.

This 5-star Punta Cana property is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.
Macao - This buffet restaurant specializes in international cuisine and serves lunch and dinner.
Ikebana - This theme restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
Le Relais Gourmand - This fine-dining restaurant specializes in French cuisine and serves dinner only. Reservations are required. Open daily.
Cinecitta - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
La Gira Rodizio - This theme restaurant specializes in Brazilian cuisine and serves dinner only. Reservations are required. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals and snacks included
Room service during certain hours

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Snorkeling

Land activities

Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Yoga

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (DOP 0 per day)
  • Available in some public areas: WiFi (DOP 0 per day)

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 10 restaurants and 1 coffee shop/cafe
  • 2 swim-up bars, 12 bars/lounges, 1 beach bar and 1 poolside bar
  • Room service available

Restaurants on site

  • Macao
  • Ikebana
  • Le Relais Gourmand
  • Cinecitta
  • La Gira Rodizio

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Fitness classes
  • Arcade/games room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Free bike hire
  • Free water park access
  • Full-service spa
  • Kayaking
  • Playground
  • Shopping
  • Snorkelling
  • Tennis
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • Free water park access
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services
  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - on the beach
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Heating
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Towels

Entertainment

  • 48-inch TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property accepts local currency (DOP) only for all onsite payments.

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: DOP 0 per day (rates may vary)
  • Fee for wireless internet in public areas: DOP 0 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive key retrieval information.
Waterpark hours of operation and services may change during the season without prior notice.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

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Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 2407 out of 4079 reviews
Rating 8 - Good. 663 out of 4079 reviews
Rating 6 - Okay. 437 out of 4079 reviews
Rating 4 - Poor. 260 out of 4079 reviews
Rating 2 - Terrible. 312 out of 4079 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pedro J Fuentes

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo bueno pero el trato fue espectacular, todos sus empleados super serviciales y amables. No tengo quejas
Stayed 4 nights in Nov 2024

8/10 Good

Helio

Liked: Cleanliness, amenities, property conditions & facilities
They have people throughout the property, trying to sell timeshares, extremely annoying. our room was nice food ok. Lots of people, very busy resort. Pools close at 6:00pm. Value for the money is Ok.
Stayed 5 nights in Nov 2024

8/10 Good

Colby Marshell

Stayed 6 nights in Oct 2024

8/10 Good

Leonel

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not very friendly . Rooms not cleaned properly . Managers Stephy and luz were really nice and always trying to help.

10/10 Excellent

Nargiza

Liked: Cleanliness, staff & service, property conditions & facilities
Welfrin
Stayed 7 nights in Nov 2024

10/10 Excellent

Shahid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Nataliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welfrin Was Very Good
Stayed 7 nights in Nov 2024

10/10 Excellent

Selvakumar, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly and helpful.
Stayed 5 nights in Nov 2024

10/10 Excellent

Emilie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent service! Welfrin was great at check in and check out!
Stayed 6 nights in Nov 2024

10/10 Excellent

Denessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Shani

Travelled with family
Liked: Cleanliness, amenities
Stephanie was a great help. She was one of the people that helped us change our rooms after waiting days for them to change.

10/10 Excellent

Fabio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience, lovely beach, and very helpful staff!
Stayed 8 nights in Nov 2024

2/10 Terrible

Asma

Disliked: Cleanliness, staff & service, property conditions & facilities
Service was the worst by far. Food cleansiness is zero. Wouldn’t recommend this resort. We had a good time because of our group but issues with rooms, cockroaches, lots of mold and service staff is brutal for the majority, a few good ones.
Stayed 7 nights in Nov 2024

6/10 Okay

Olya

Liked: Cleanliness
Disliked: Staff & service
Stayed 7 nights in Nov 2024

4/10 Poor

Michelle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was not very well organized we waited for ever to get services from the bar.the room was not cleaned daily they would only leave 2 towels for the 3 of us so we had to share towels. Some staff were not friendly. The food choice were not great .I brought some stuff to the attention of staff so they can address it and they did nothing. In the steak house upon opening the floors were dirty. Very disappointed overall and other guest I met felt same way
Stayed 5 nights in Nov 2024

8/10 Good

Conor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Nov 2024

10/10 Excellent

Rashid

Liked: Cleanliness, staff & service, property conditions & facilities
All great. Wilfred was amazing for the checkout and check in process
Stayed 7 nights in Nov 2024

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a fantastic experience at this hotel, thanks to the amazing staff. Everyone was incredibly friendly, attentive, and professional. The concierge Fedrina went above and beyond to ensure our stay was comfortable, and the housekeeping staff Mercedes kept everything spotless. Special thanks to Welfrin for their outstanding assistance! Highly recommend this hotel for anyone seeking top-tier service.
Stayed 7 nights in Nov 2024

10/10 Excellent

adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice people all around
Stayed 7 nights in Nov 2024

2/10 Terrible

parjinder

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This is my first bad review ever, and my family's. This resort is not 5-star or even 3-star. There were no plates or utensils. There was no food, and if there was, there would have been huge lineups that would take 30 minutes. It felt like they pulled all the funding, and the staff had to deal with shortages in food. Regardless, if they have paying customers, then they should accommodate what was promised. I will not recommend this resort to anyone.
Stayed 5 nights in Nov 2024

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio! Muy buena comodidad! Stephanie súper amable! Muy buen servicio!
Stayed 4 nights in Nov 2024

8/10 Good

Oleksandr

Travelled with family
Liked: Cleanliness, amenities
Stayed 7 nights in Nov 2024

2/10 Terrible

YOUNES

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst trip we have ever taken. to start with check in, we waited over 45min with toddler crying to have someone else come and make us feel you're not welcome and im doing you a favor by checking in, they had no instructions to follow and no one even smiles at you. The lady at the check in after 45 min says it isn't her job but still well help, " WE ARE OVERBOOKED" Really? then why did you book us? we spent thousands to have this vaccation not to be blamed. then finally we check in and guess what ? no one showed where the room is ,when is lunch time, where to find what and how to. finally you figure everything out and next day someone stops you and says hey im here to show you some of our benefits (trying to sell us the premier membership ) . I was about to leave, the restaurants are dirty , you'd not want to sit on those booths , they don't clean after the previous guests leave for 20 min and make you wait, you have to beg for what you need , its not a vacation .IT IS A survival for your own money. save your money go elsewhere , last day , we called to ask for luggage pick up to the lobby and they said well send someone at 10 , guess what 10:39 no one comes, I had to walk two luggages almost a mile to the exit door. and before I forget , not all but I saw them doing 5 star reviews by touching guests phones themselves , don't believe all reviews. overall, dirty, unfriendly staff, not willing to help, and drinks and food lacks quality , I had hair in my sushi.
Stayed 5 nights in Nov 2024

10/10 Excellent

Nashaly Dainne Balado

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I dint like that the golf cart where only for members, because the hotel is pretty big and everything is a long walk distance
Stayed 3 nights in Nov 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Victor was very helpful and made sure our stay was wonderful! Josue is Warpig
Stayed 4 nights in Nov 2024