Sheraton Buganvilias Resort & Convention Center

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Buganvilias Resort & Convention Center

2 outdoor pools, pool umbrellas, pool loungers
6 restaurants, breakfast, lunch, dinner served; Mexican cuisine
6 restaurants, breakfast, lunch, dinner served; Mexican cuisine
On the beach, sun-loungers, beach umbrellas, beach towels
Meeting facility

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar

Explore the area

Map
Blvd. Francisco Medina Ascencio No. 999, Zona Hotelera Las Glorias C.P., Puerto Vallarta, 48333
  • Playa Las Glorias
    5 min walk
  • Camarones Beach
    9 min walk
  • Hotel Zone Beach
    15 min walk
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    17 min drive

Room options

Deluxe Room, 1 King Bed, Terrace, Garden View

  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 1 King Bed, Terrace, Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Terrace, Garden View

  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Signature Room, 1 King Bed, Non Smoking

  • 40 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Terrace, Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Signature Room, 2 Double Beds, Non Smoking

  • 40 sq m
  • Bay view
  • Sleeps 2
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Garden View, Ground Floor

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 1 King Bed, Garden View, Ground Floor

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Sheraton Buganvilias Resort & Convention Center

Luxury resort on the beach, with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Sheraton Buganvilias Resort & Convention Center's full-service spa. Then enjoy a meal at one of the resort's 6 restaurants. Housekeeping is available on request.
Sheraton Buganvilias Resort & Convention Center offers 473 accommodations with minibars and espresso makers. Select Comfort beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

4 outdoor tennis courts and a health club are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a spa tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Our customers tell us they can't get enough of Sheraton Buganvilias Resort & Convention Center's great location. During your stay, you'll be connected to the convention center, and just a quick walk from Galeria Flores. Enjoy features like free valet parking, plus 2 outdoor pools and 6 restaurants. This property offers pet-friendly amenities like food and water bowls.
  • Free valet parking and self parking
  • For dining with ocean views, stop by La Villita, one of the property's 6 restaurants and 4 bars/lounges
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the 2 outdoor pools or soak in the spa tub
  • Indulge with body wraps, hot stone massages, or aromatherapy at the spa
  • Services include babysitting, a kid's club, and dry cleaning/laundry
  • Onsite recreation includes 4 outdoor tennis courts, a gym, and a sauna
  • Guests have great things to say about the clean accommodations and the location
  • Just a 2-minute drive from Malecon and a few minutes from Cruise Ship Terminal
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Some rates at Sheraton Buganvilias Resort & Convention Center are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Sheraton Buganvilias Resort & Convention Center you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. WiFi is available in public spaces for a fee. This luxury resort also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking and valet parking are free.

This 4.5-star Puerto Vallarta resort is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 11 AM to 1:00 PM.
La Villita - Overlooking the ocean and garden, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Las Gaviotas - This fine-dining restaurant specializes in Mexican cuisine and serves breakfast and dinner. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Sheraton Buganvilias Resort & Convention Center are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
In-room minibar (all beverages included)

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 105 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (MXN 105 per day)

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 11 AM–1:00 PM: MXN 463 for adults and MXN 463 for children
  • 6 restaurants
  • 4 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • La Villita
  • Las Gaviotas

Things to do

  • 2 outdoor pools
  • 4 outdoor tennis courts
  • Fitness classes
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Sauna
  • Shopping centre
  • Shopping
  • A hot tub
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • Free rollaway/extra beds
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (16146 square feet)
  • Meeting rooms - 3

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Thai
  • Reflexology
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 110
  • Front entrance ramp
  • Lever door handles
  • Phone accessibility kit
  • Smooth flooring in room
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • Beach towels
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free rollaway beds
  • Pillow menu
  • Premium bedding
  • Select comfort bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: MXN 476 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 463 for adults and MXN 463 for children
  • Fee for in-room wireless internet: MXN 105 per day (rates may vary)
  • Fee for wireless internet in public areas: MXN 105 per day (rates may vary)
  • Pet fee: MXN 476 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Buganvilias
Buganvilias Resort
Buganvilias Sheraton
Sheraton Buganvilias
Sheraton Buganvilias Puerto Vallarta
Sheraton Buganvilias Resort
Sheraton Buganvilias Resort Puerto Vallarta
Puerto Vallarta Sheraton
Sheraton Buganvilias Hotel Puerto Vallarta
Sheraton Buganvilias Resort And Convention Center
Sheraton Puerto Vallarta
Sheraton Buganvilias Resort Convention Center
Sheraton Buganvilias Resort & Convention Center Resort
Sheraton Buganvilias Resort & Convention Center Puerto Vallarta

Sheraton Buganvilias Resort & Convention Center Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 480 out of 1005 reviews" "
Rating 8 - Good. 280 out of 1005 reviews" "
Rating 6 - Okay. 119 out of 1005 reviews" "
Rating 4 - Poor. 67 out of 1005 reviews" "
Rating 2 - Terrible. 59 out of 1005 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

ZULMA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice costumer service
Stayed 3 nights in Sep 2024

10/10 Excellent

Efren

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great especially the staff. The hotel is very clean and has a great layout. Exit the elevators and the bar is nearby. Come back from a day trip to San Pancho and the bar is conveniently placed between the lobby and the pool. Your partners is taking to long to get ready, no problem, have them meet you at the bar. Loved the place.
Stayed 4 nights in Aug 2024

10/10 Excellent

Joy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Gaviotas and the Asian Umai restaurants were great. Had great food and drink recommendations from Juan /Luis in Umai. The Sake drinks , food and desserts were all awesome. Wished we had visited earlier so we could go again to try more dishes. At Gaviotas the lamb was also delicious and definitely recommend. The duck with chapulines was interesting and tasty as well.
Stayed 7 nights in Aug 2024

10/10 Excellent

Kuthula

Stayed 7 nights in Aug 2024

10/10 Excellent

Miriam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Rommel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are so friendly
Stayed 7 nights in Jun 2024

8/10 Good

Yesenia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Service
Stayed 4 nights in Aug 2024

10/10 Excellent

Grisel Carolina Ventura

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very good, and the staff is excellent. I wished the beach area was as nice as the hotel, didn’t spent a day on the beach :(
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was beautiful, offered many amenities and best of all was the staff! Everywhere I walked around the facility, I was always greeted by employees with a smile and ready to assist.
Stayed 3 nights in Aug 2024

8/10 Good

Brian Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
7 day all-inclusive stay. Best deal, will always elect all inclusive package. Pool bar staff are the best!! Great service. Dining options are well appointed, great food. Not all sites open every day, be aware need reservations for dinner!! They need to update their communications data on which are open what days/times. We went on our 30th anniversary, all dinner sites asked if we were celebrating an event, always told them yes. Got no acknowledgement- Quit asking if you're not going to do anything. Transportation team is awesome and always available to assist. Overall a 4.7 out of 5.
Stayed 6 nights in Aug 2024

6/10 Okay

Carlos

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff in general were polite and very helpful, but Juan el pollo gordo and Gabriel at the pool were expetional. Rene and Jimena kept all of us very entrained at the pool, they're also amazing. My biggest complain was having to get up early to make dinning reservations. One moring I woke up super early, waited about 30-40 minutes to be old everything was already booked. If the hotel improves their dinning options and no reservations, I would consider coming back.
Stayed 6 nights in Aug 2024

2/10 Terrible

Mark

Disliked: Staff & service, property conditions & facilities
Food was just terrible. Not all restaurants are open everyday and even if they were the food was just that bad.
Stayed 5 nights in Jun 2024

10/10 Excellent

Gloria Stephanie, San Ysidro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho, si volveria, me gustaria que la alberca y los restaurantes de cena cerraran mas noche, pero todo muy bien!
Stayed 4 nights in Jul 2024

10/10 Excellent

Mabel

Liked: Cleanliness, staff & service, property conditions & facilities
The room view.
Stayed 3 nights in Jul 2024

8/10 Good

raquel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice but one thing was that the beds are two small. The rooms that have the two beds.
Stayed 4 nights in Jul 2024

6/10 Okay

Teresa, Riverbank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First the good, room was fantastic, superb. Pool was amazing. What I didn’t like about the pool area, it had swim up bars and they were overtaken By kids playing… ridiculous that they allow little kids hang out like that at the bar in the pool, took us long to get service, not fun or appropriate . The big complaint is that this is a very high pressure pushy timeshare place , I have a lot to say about that. I will not recommend staying here , you are seen as a $$ and how they can scam you into buying things. Beware. Huge turn off.
Stayed 7 nights in Jul 2024

8/10 Good

Dora Alicia, Benicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

8/10 Good

Samy, northridge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service was great , location is good , beautiful view , food was not good even you I was all inclusive still pay for better quality food at the Al caret restaurants
Stayed 5 nights in Jul 2024

10/10 Excellent

Leticia

Liked: Property conditions & facilities, room comfort
Everything was wonderful except I do feel that mattress j Are very uncomfortable first time in 9 years I experienced this. Other than that is been and us my favorite place to relax. Wonderful staff
Stayed 5 nights in Jul 2024

10/10 Excellent

Claudia Selene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort! I was a bit hesitant because of the mixed reviews, but my stay was great. The rooms were clean, the staff was very attentive, and the food was good.
Stayed 3 nights in Jul 2024

8/10 Good

Ruben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service.
Stayed 6 nights in Jul 2024

6/10 Okay

Areli

Travelled with family
Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Issac

Stayed 7 nights in Jun 2024

4/10 Poor

Daniel

Travelled with family
Liked: Amenities
Disliked: Staff & service
Service has gone down. Staff is not very nice and everyone is trying to sell you something-timeshares etc. food was not the best and once again “all inclusive” had options on the menu where you need to pay more to get other items. The nightly rate with the all inclusive isn’t worth it because you could use that money and getting higher quality meals elsewhere.
Stayed 3 nights in Jul 2024