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Sol Puerto De La Cruz Tenerife

4.0 star property

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Photo gallery for Sol Puerto De La Cruz Tenerife

Outdoor pool, pool umbrellas, pool loungers
Reception
Lobby sitting area
Balcony
Front of property

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

Map
Avenida Jose del Campo Llanera, 2, Puerto de la Cruz, Tenerife, 38400
  • San Felipe Castle
    ‪3 min walk‬
  • Garden Beach
    ‪5 min walk‬
  • Plaza del Charco
    ‪8 min walk‬
  • Tenerife (TFS-Tenerife South)
    ‪70 min drive‬

Room options

View all photos for Room, Sea View (Sol Room Front Sea View)

Desk, blackout curtains, free WiFi, bed sheets

Room, Sea View (Sol Room Front Sea View)

  • 26 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Sol Room

Desk, blackout curtains, free WiFi, bed sheets

Sol Room

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Room (Sol Front Sea View (3 adults))

Desk, blackout curtains, free WiFi, bed sheets

Room (Sol Front Sea View (3 adults))

  • 26 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Room (Sol Front Sea View (2 adults 1 child))

Desk, blackout curtains, free WiFi, bed sheets

Room (Sol Front Sea View (2 adults 1 child))

  • 26 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Superior Room (Front Sea View)

Desk, blackout curtains, free WiFi, bed sheets

Superior Room (Front Sea View)

  • 26 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Room (Sol Room 2 adults 1 child)

Desk, blackout curtains, free WiFi, bed sheets

Room (Sol Room 2 adults 1 child)

  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Room (Sol Room for 3 adults)

Desk, blackout curtains, free WiFi, bed sheets

Room (Sol Room for 3 adults)

  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

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includes taxes & fees
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About this property

Sol Puerto De La Cruz Tenerife

Beach fun in outdoor pool, near San Felipe Castle
At Sol Puerto De La Cruz Tenerife, hit the nearby beach, dine onsite at Buffet Restaurant, or enjoy a drink at one of the hotel's 2 beach bars.
Sol Puerto De La Cruz Tenerife offers 183 air-conditioned accommodations with hair dryers and complimentary toiletries. Rooms open to balconies. Satellite television is provided. Bathrooms include shower/tub combinations and bidets.

This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Sol Puerto De La Cruz Tenerife, you're just a quick walk from Plaza del Charco. Enjoy features like free breakfast and free WiFi in public areas, plus 2 beach bars.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at Buffet Restaurant, a buffet restaurant that serves international cuisine
  • Take a swim in the outdoor pool
  • Services include a lifeguard on site, dry cleaning/laundry, and luggage storage
  • Steps from San Felipe Castle and 5 minutes by foot from Garden Beach
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 beach bars, a poolside bar, and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

An outdoor pool, a terrace, and a vending machine are also featured at Sol Puerto De La Cruz Tenerife.

This 4-star Puerto de la Cruz hotel is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 10:30 AM.
Buffet Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast and dinner.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free off-site parking within 820 ft
  • Street parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 1 restaurant
  • 2 beach bars, 1 poolside bar and 1 bar

Restaurants on site

  • Buffet Restaurant

Things to do

  • Billiards/pool table
  • Lifeguards on-site
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch TV
  • Satellite channels

More

  • Desk
  • Eco-friendly cleaning products used
  • LED light bulbs
  • Phone
  • Recycling
  • Safe (surcharge)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.

Property is also known as

Sol Playa Hotel Puerto
TRYP Puerto Cruz Hotel
Hotel Sol Puerto Playa
Sol Puerto Playa Hotel Tenerife/Puerto De La Cruz
Sol Puerto Playa Hotel Puerto de la Cruz
Sol Puerto Playa Hotel
Sol Puerto Playa Puerto de la Cruz
TRYP Puerto Cruz
Sol Puerto Cruz Tenerife Hotel
Sol Puerto Cruz Tenerife
Sol Puerto De La Cruz Tenerife Hotel
Sol Puerto De La Cruz Tenerife Puerto de la Cruz
Sol Puerto De La Cruz Tenerife Hotel Puerto de la Cruz

Sol Puerto De La Cruz Tenerife Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 81 out of 409 reviews
Rating 8 - Good. 174 out of 409 reviews
Rating 6 - Okay. 102 out of 409 reviews
Rating 4 - Poor. 39 out of 409 reviews
Rating 2 - Terrible. 13 out of 409 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Alexander

Liked: Cleanliness, staff & service
Stayed 10 nights in Nov 2024

10/10 Excellent

Darshan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and friendly attitude of the staff.
Stayed 6 nights in Jun 2024

2/10 Terrible

George

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My recommendation would be to avoid this hotel. We paid for 5 nights and stayed 1. Where do I start; dated, took 5 minutes for shower to heat up, no heated pool, soviet style architecture, breakfast inedible. Claims to be 4*, would be 2* at most in UK.
Stayed 5 nights in Apr 2024

8/10 Good

Mikheil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget hotel in the quieter side of town.
If on a budget the hotel is great. Not the newest or the best, but overall clean, comfortable and located near the beach and in the quieter side of the town. The breakfast is very varied and it is clear that staff is trying to bring something special around the holidays, but the quality is pretty low, so a suggestion would be to lower the variety, while focusing on quality and taste for smaller choice. Overall, pretty happy woith the stay.
Stayed 8 nights in Jan 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff, nice pool area and rooms. Wouldn’t recommend eating here.
Stayed 4 nights in Jan 2024

8/10 Good

jonathan

Liked: Cleanliness, staff & service, amenities
Stayed 5 nights in Jan 2024

8/10 Good

Michaela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Top marks for cleanliness and smily and friendly cleaners. Can't be said for the waiting staff and receptionists who d rather bury their heads behind the screen and only do greet when they are prompted. There is certainly a bit of work/training to do there. The food is boring and bland with only minor changes each day, next time I would not go half board but just stick with breakfast only. The hotel rooms are a bit dated but still comfortable. Shower is good, beaches and restaurants closeby, parking ok. Our stay with seaview rooms was tarnished because of builing works right outside towards the sea front- the noise commenced at 7/7.30am every morning. All in all a solid 3* which only doesnt get more because of some of the staff which I hope will be addressed soon.
Stayed 10 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

2/10 Terrible

thomas

Disliked: Staff & service, property conditions & facilities
greed paired with unfriendliness
I am staying in hotels 1/3 of my nights and typically don't care about minor flaws, but here they offer a 'four star' accommodation at 260Euro+/n (without breakfast) and what you get is a sparsely furnished single room without even a fridge, coffee maker, toiletries, missing lamps and ages old bathroom installations. As those failed leading to leakage, they made us move to another room, no apologies, no compensation for the inconvenience of having plumbers in your room and having to move all your luggage in the middle of a vacation day. The staff arrogance has stunned us, can't believe they claim a Melia label.
Stayed 4 nights in Dec 2022

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the level
A nice, clean, and cosy hotel in the middle of Puerto De La Cruz. No hills to climb, nearby the sea an shops. Breakfast was included, only disappointment ( and not really a complaint) the toasting machine was not working properly.
Stayed 1 night in Nov 2022

4/10 Poor

norma

Stayed 1 night in Nov 2022

6/10 Okay

Jordyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay when visiting the beautiful Tenerife island
Stayed 7 nights in Jul 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location
The Hotel has a great location. Close to the beach ⛱ and Loro Park.
Stayed 6 nights in Jan 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with great location and food
Stayed 5 nights in Oct 2021

8/10 Good

Emma, Llandudno

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and pleasant. It's a close walk to both the town square, Loro Parque, and tge beach. The communal areas are modern, but the bedrooms are a bit tired, although nice and clean.
Stayed 7 nights in Feb 2020

8/10 Good

Verified traveller

Stayed 10 nights in Jan 2020

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly helpful and always smiling and happy. A very pleasant stay and would recommend hotel for a great stay
Stayed 14 nights in Aug 2019

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good hotel in a great location
really good hotel in a very good location a little bit tired in some areas but over all not that bad that it would affect your holiday the staff were all friendly and helpfull we had a great time and would definitely stay here again
Stayed 14 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time. The staff was amazing. Our room was very comfortable. The buffet was wonderful! The next time we go to the Canary Islands we will definitely stay there. An Americsn Mom and dsughter
Stayed 2 nights in Aug 2019

10/10 Excellent

“Fan”, Belgium

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon as we walked in after arriving from the airport, our first impression of the reception was already good. The receptionist was very helpful and friendly. From some of the reviews we read I expected a horrible room when we opened the door. In fact, it was absolutely gorgeous - even bigger than we expected - clean and lots of cupboards. In some hotels we have stayed, our clothes were piled on a bench in the room as space was minimal. Breakfast was free so we were amazed at the spread available. The food, on the whole was very good. The staff very friendly. You get free towels for the beach. We have heard free towels for the pool outside but, the beach was new to us. The location is absolutely fantastic. We walked to the Loro Park, the centre many times and explore the many small streets and area where we were. The only disadvantage is the beach. Very rocky and huge waves but, one can sun themselves, no problem. What we found dangerous are the rocks that come with every wave. Unless you are very far in the sea, the rocks will hit your legs, arms, thighs. But this is the Atlantic ocean and a volcanic island - mother nature.
Stayed 7 nights in Jun 2019

10/10 Excellent

nickandjulie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is Super clean they have cleaners constantly working and sweeping mopping. Rooms are bit dated but everything works and is clean. at the end of the day it’s only to sleep in most of the time when I am on holiday I am out of my room exploring what the area has to offer. So can not fault this place and is within 3 mins of the beach bonus.
Stayed 7 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 7 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing locations close to the beach, center, central buses, loro parque. It is literally in the middle of all this. Perfect for a relaxed holiday.
Stayed 6 nights in Feb 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property was looking tired and shabby. The food was awful. The staff were great
Stayed 4 nights in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort
Unpleasant experiance
Didn't enjoy our visit. Put into a terrible room on the first night, dirty, tatty and in great need of decoration and upgrading, put into another much better standard of room the following day but still unhappy so Asked to leave the next morning and we moved to a different hotel without them refunding our unused night or offering to move us to another hotel within the Sol Melia group.
Stayed 3 nights in Feb 2019

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