FERGUS Puerto de la Cruz

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Dates

January 2025

February 2025

2 outdoor pools, pool umbrellas, pool loungers

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

Parking available

All-inclusive

Breakfast included

Pool

Room service

Explore the area

Avda. Marques Villanueva del Prado s/n, Puerto de la Cruz, Tenerife, 38400

Martianez Shopping Centre
3 min walk
Paso Doble
2 min walk
Chimisay
25 min drive
Tenerife (TFS-Tenerife South)
65 min drive

Room options

Down duvets, minibar, in-room safe, desk

Premium Double Room, Sea View (3 adults)

20 sq m
Sea view
Sleeps 3
1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Superior Double Room, Sea View (2 adults)

25 sq m
Ocean view
Sleeps 2
1 Double Bed OR 2 Twin Beds

Junior Suite (2 adults)

28 sq m
Sleeps 2
1 Double Sofa Bed and 2 Twin Beds

Junior Suite (2 adults + 1 child)

28 sq m
Sleeps 3
1 Double Sofa Bed and 2 Twin Beds

Premium Double Room, Sea View (2 adults)

20 sq m
Sea view
Sleeps 2
1 Double Bed OR 2 Twin Beds

Premium Double Room, Mountain View (2 adults)

20 sq m
Sleeps 2
1 Double Bed OR 2 Twin Beds

Premium Double Room, Mountain View (3 adults)

20 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Junior Suite (3 adults)

28 sq m
Sleeps 3
1 Double Water Bed and 2 Twin Beds

Superior Double Room, Sea View (3 adults)

25 sq m
Ocean view
Sleeps 3
1 Double Bed and 1 Twin Bed

Standard Double Room (2 adults + 1 child)

20 sq m
Sleeps 3
2 Twin Beds

Superior Double Room (3 adults)

25 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Suite (4 adults)

40 sq m
Sleeps 4
1 Double Bed and 2 Twin Beds

Standard Double Room (1 adult + 2 children)

20 sq m
Sleeps 3
2 Twin Beds

Superior Double Room (2 adults)

25 sq m
Sleeps 2
1 Double Bed OR 2 Twin Beds

Standard Double Room (1 adult + 1 child)

20 sq m
Sleeps 2
2 Twin Beds

Standard Double Room (1 adult)

20 sq m
Sleeps 1
2 Twin Beds

Standard Double Room (2 adults)

20 sq m
Sleeps 2
2 Twin Beds

Superior Double Room, Sea View (2 adults + 1 child)

25 sq m
Ocean view
Sleeps 3
1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Superior Double Room, Sea View (1 adult)

20 sq m
Ocean view
Sleeps 1
1 Twin Bed

Junior Suite (2 adults + 2 children)

28 sq m
Sleeps 4
1 Double Sofa Bed and 2 Twin Beds

Superior Double Room (2 adults + 1 child)

25 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Suite (2 adults + 2 children)

40 sq m
Sleeps 4
1 Double Bed and 2 Twin Beds

Superior Double Room (1 adult)

20 sq m
Sleeps 1
1 Twin Bed

Suite (2 adults + 1 child)

40 sq m
Ocean view
Sleeps 3
1 Double Bed and 2 Twin Beds

Suite (3 adults)

40 sq m
Sleeps 3
1 Double Bed and 2 Twin Beds

Suite (3 adults + 1 child)

40 sq m
Sleeps 4
1 Double Bed and 2 Twin Beds

Junior Suite (3 adults + 1 child)

28 sq m
Sleeps 4
1 Double Sofa Bed and 2 Twin Beds

Suite (2 adults)

40 sq m
Sleeps 2
1 Double Bed and 2 Twin Beds

Similar properties

Pool

Breakfast included

All-inclusive

Kids pool

for 1 night

includes taxes & fees

14 Jan - 15 Jan

About this property

Hotel in Puerto de la Cruz with 2 restaurants and 2 outdoor pools

Along with 2 restaurants, this hotel has 2 outdoor pools and 2 bars/lounges. Free buffet breakfast, free WiFi in public areas, and a free shopping center shuttle are also provided. Additionally, a poolside bar, a snack bar/deli, and a coffee shop/cafe are onsite.

FERGUS Puerto de la Cruz offers 300 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Beds feature down comforters. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs, bidets, complimentary toiletries, and hair dryers.

This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court.

During your stay at FERGUS Puerto de la Cruz, you're just a quick walk from Jardin Aquatico. Free breakfast, free WiFi in public areas, and a free shopping center shuttle are available.

Free buffet breakfast served daily
Free WiFi
Enjoy international cuisine with pool views at Restaurante Principal, one of the property's 2 restaurants and 2 bars/lounges
Self parking available for a fee
Take a swim in the 2 outdoor pools
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes an outdoor tennis court
Steps from Jardin Aquatico and 3 minutes by foot from Martianez Shopping Centre
Free shopping center shuttle service

Some rates at FERGUS Puerto de la Cruz are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of FERGUS Puerto de la Cruz, you'll find 2 outdoor swimming pools, an outdoor tennis court, and a children's pool. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

You'll find a business center on site. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly FERGUS Puerto de la Cruz. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of FERGUS Puerto de la Cruz was completed in June 2023.

Smoking is allowed in designated areas at this 4-star Puerto de la Cruz hotel.

Guests are served free buffet breakfast daily from 7:30 AM to 10:30 AM.

Restaurante Principal - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Restaurante piscina - This restaurant serves light fare only. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at FERGUS Puerto de la Cruz are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included

Entertainment

Onsite live performances

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking on site (EUR 10 per day)
Limited on-site parking
Wheelchair-accessible parking available
Free shopping centre shuttle

Food and drink

Free buffet breakfast available daily 7:30 AM–10:30 AM
2 restaurants and 1 coffee shop/cafe
2 bars/lounges and 1 poolside bar
Room service available

Restaurants on site

Restaurante Principal
Restaurante piscina

Things to do

2 outdoor pools
Billiards/pool table
Children's pool
Outdoor tennis court

Family friendly

2 outdoor pools
Children's pool
Laundry facilities
Snack bar/deli

Conveniences

Banquet hall
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Business services

Business centre
Computer station
Conference space

Outdoors

Garden
Pool sunloungers
Pool umbrellas
Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Designated smoking areas
Renovated entire property – June 2023

Room amenities

Bedroom

Air conditioning
Bed sheets
Down duvet

Bathroom

Bath
Bidet
Free toiletries
Hairdryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels

Entertainment

Flat-screen TV
Satellite channels

Food and drink

Minibar

Connecting rooms available
Desk
Desk chair
Laptop-compatible safe
Laptop-friendly workspace
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Self parking fee: EUR 10 per day
In-room safe fee: EUR 2.20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 October to 01 July.

Property is also known as

Hotel Puerto Cruz

Hotel Puerto de la Cruz

FERGUS Puerto de la Cruz Reviews

8.2

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Good

Nicholas

4 Mar 2024

Liked: Staff & service, property conditions & facilities

Stayed 1 night in Mar 2024

10/10 Excellent

Lesley

14 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Dec 2023

10/10 Excellent

Julie-Anne

Travelled with partner

19 Dec 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a great time at this property. It's location is ideal, only a 10-minute walk from the restaurants of Puerto de la Cruz.

Stayed 2 nights in Dec 2023

6/10 Okay

Lynne

17 Nov 2023

Liked: Cleanliness, staff & service

Not a 4 *

In my opinion fergus has many issues to address My room 101 was old and tired yes it had been painted but that was all The outlook was awful ...facing big red pipes...steps..and never got the sun .....never sat on it once ! The room above the loading bay so noisey mornings . The bathroom had issues for me ...the height of the towel rail ....no hooks to hang towels on ...there was a dividing wall from the sink to the shower and could not get to the bath plug without standing in the bath . Toiletries could not be reached when in the bath as very very high up ....same as the shower . Positives a nice sleep comfy bed and pillows ....plus a mini fridge . Cleaners very good The pool on ground floor does not facilitate the capacity of the hotel ....pool size ....1 toilet and shower for each sex !!! Plus not enough sunbeds ....the usual running on a morning with a towel to secure a bed yet there are leaflets put on each bed saying only 40 minutes empty !! No one seemed to take notice of this what so ever!!!!! Out of 9 days i managed a bed three times and that was because i went late afternoon . The top pool was lovely for swimming but like climbing mount everest to get there . I counted only 12 beds plus a double canopy bed ....people were laid on the floor on their towels ! The drinks bar was not open ......so you had to walk up and down mount everest if you wanted a drink ! Positive a good swim pool ...quiet ...and personal space. The dining room was large and always a seat to

Stayed 9 nights in Nov 2023

6/10 Okay

Michael

11 Nov 2023

Disliked: Staff & service, property conditions & facilities

Front desk was a little rude

Stayed 5 nights in Nov 2023

10/10 Excellent

patricia

1 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

10/10 Excellent

Viktoriia

Travelled with family

2 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice for a family

It’s was nice surprise for my Birthday,I find a bottle Champagne in the room❤️ IAnd it’s was nice short stay in Puerto de la Cruz.

Stayed 1 night in Aug 2024

8/10 Good

Omayra

24 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Aug 2024

6/10 Okay

Isaac Angel

17 Aug 2024

Stayed 2 nights in Aug 2024

8/10 Good

Robert

10 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2024

10/10 Excellent

Antonio

Travelled with family

27 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELENTE

TODO EXCELENTE, SOLAMENTE FUERON DOS DIAS, PERO SALI ENCANTADO

Stayed 2 nights in Jun 2024

10/10 Excellent

Gustavo

Travelled with family, Travelled with partner

29 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Todo bien

Stayed 6 nights in May 2024

10/10 Excellent

Gustavo

Travelled with family, Travelled with partner

27 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Todo muy bien. excelente atención.

Stayed 2 nights in May 2024

10/10 Excellent

HECHER

31 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Tranquilidad

Stayed 2 nights in Mar 2024

10/10 Excellent

Karoliina

29 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2024

8/10 Good

Jari

9 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hyvällä sijannilla oleva hotelli.

Hotelissa oli hyvät pysäköintitilat. Aamiainen oli erinomainen. Hissit hitaat ja äänieristys oli huono. Uima-allas alueiden lisäksi kivat kattoterassit.

Stayed 1 night in Mar 2024

8/10 Good

Martin

20 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oki

Goed hotel, ontbijt redelijke kwaliteit, koffie kan veel beter. Geen airco aangezet in het hele hotel eigenlijk vinden we dit niet kunnen voor 4 sterren, maar goed het was te doen..

Stayed 8 nights in Jan 2024

6/10 Okay

Katarina

Travelled with family

17 Jan 2024

Disliked: Property conditions & facilities, room comfort

Familjeresa

Lyhört på rummen pappersväggar man hörde nästintill allt som sas ute i korridoren eller inne hos grannen. Dom kunde komma och städa rummen allt ifrån 12 till 17 tiden. Hårda och knarrande sängar. Inte jätte uppvärmd pool. Kallt på rummet. Frukosten får ett stort plus mycket att välja på,

Stayed 14 nights in Jan 2024