Puerto Azul

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Dates

January 2025

February 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Parking available

Gym

Pet-friendly

Housekeeping

Laundry

Breakfast available

Explore the area

Calle Del Lomo, 24, Puerto de la Cruz, CN, 38400

Plaza del Charco
3 min walk
Xauen Restaurante Gourmet
1 min walk
Chimisay
28 min drive
Tenerife (TFS-Tenerife South)
72 min drive

Room options

Superior Double Room, Terrace

Sleeps 2
1 Double Bed

Classic Single Room

Sleeps 1
1 Twin Bed

Double or Twin Room, Balcony

Sleeps 2
2 Twin Beds

Economy Double or Twin Room

Sleeps 2
1 Double Bed

Similar properties

Pool

All-inclusive

Spa

Kids pool

for 1 night

includes taxes & fees

5 Jan - 6 Jan

About this property

Family-friendly hotel with a fitness center and a 24-hour front desk

This smoke-free hotel features a restaurant, a fitness center, and WiFi in public areas. Other amenities include self parking, a business center, and concierge services.

Puerto Azul offers 26 accommodations with safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers. Business-friendly amenities include desks along with free local calls (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Puerto Azul, you're just a quick walk from Plaza del Charco. A restaurant, a gym, and a business center are available.

Free WiFi
Enjoy a bite to eat at the restaurant
Continental breakfast served daily for a fee
WiFi in some public areas for a fee
Self parking available for a fee
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a gym and a playground
Steps from Puerto de la Cruz Archaeological Museum and 3 minutes by foot from Plaza del Charco
Train station pick-up shuttle service available for a fee
Cats and dogs welcome for free (restrictions apply)

There's a restaurant on site. A computer station is on site and WiFi is available in public spaces for a fee. Business amenities include a business center and limo/town car service. A fitness center, a library, and a terrace are also featured at the family-friendly Puerto Azul. For a fee, parking is available.

This Puerto de la Cruz hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 8:00 AM to noon.

Puerto Azul has a restaurant on site.

Languages

English, French, German, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: WiFi (surcharge)

Parking and public transport

Self parking on site (surcharge)
Train station pick-up shuttle (surcharge)
Limo/town car service

Food and drink

Continental breakfast available for a fee daily 8:00 AM–noon: EUR 5 for adults and EUR 5 for children
1 restaurant

Things to do

Arcade/games room
Fitness centre
Playground

Conveniences

Lift
Free newspapers in reception
Front-desk safe
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Business services

Business centre
Computer station

Outdoors

Terrace

Accessibility

Lift

Smoke-free property

Room amenities

Bathroom

Bath or shower
Hairdryer (on request)
Private bathroom
Towels

Desk
Free local calls
Iron/ironing board (on request)
Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon

Late check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are welcome and stay free
Only dogs and cats are allowed
Weight limit: 132 lbs per pet
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! One child 3 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for continental breakfast: approximately EUR 5 for adults and EUR 5 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

This property accepts credit cards

Noise-free guestrooms cannot be guaranteed

Puerto Azul offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Property Registration Number H38-40158

We should mention

Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
Guests may experience noise disturbance due to nearby construction work.
To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Azul Hotel

Azul Puerto

Hotel Puerto Azul

Hotel Puerto Azul Puerto de la Cruz

Puerto Azul Hotel

Puerto Azul Puerto de la Cruz

Puerto Azul Hotel

Hotel Puerto Azul

Puerto Azul Puerto de la Cruz

Puerto Azul Hotel Puerto de la Cruz

Puerto Azul Reviews

7.0

Good

7.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

6.2/10

Property conditions & facilities

6/10 Okay

Verified traveller

9 Mar 2020

Liked: Cleanliness, staff & service

Ok

This hotel is ok but pretty worn out. I talked with the owner and he is getting ready to shut down for a total remodel. It was ok for the price and the rooftop terrace has some great views. Most of the front desk staff speaks English..

Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

27 Sept 2019

Liked: Staff & service, amenities

Stayed 5 nights in Sep 2019

8/10 Good

Verified traveller

4 Mar 2019

Liked: Cleanliness, staff & service

Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

27 Feb 2019

Liked: Cleanliness, staff & service

Stayed 1 night in Feb 2019

8/10 Good

Cilla

16 Feb 2019

Liked: Cleanliness, staff & service, room comfort

Basic, good location and value for money.

Very basic hotel which gave me quite a shock on arrival. However the room was sparce but clean. The staff were very obliging and nothing was too much trouble for them. Breakfast was continental but sufficient. Location was perfect for beach and old town, lots of bars and restaurants nearby. The only downside there was no TV in the room but there was a tv lounge with programmes in many languages.

Stayed 2 nights in Feb 2019

8/10 Good

Alex, Bournemouth

24 Apr 2016

Liked: Cleanliness, staff & service, room comfort

Great value hotel, excellent location to explore

Considering the price I was pleasantly surprised. I stayed in 3 hotels during my stay (busy time due to carnival) and this was better than hotels 3 times the price when it came to maintainance, cleanliness and WiFi coverage (which was free). The reception staff were fantastically helpful and courteous. Ok so the breakfast was basic but being in the town center there are many places to go and eat breakfast. I will definitely stay again

6/10 Okay

@awoodvine

6 Mar 2016

Liked: Cleanliness, staff & service, room comfort

Disliked: Property conditions & facilities

Simple, clean hotel in a great location.

Room was small and adequate. Shower was powerful and hot. Bed comfortable. The hotel is in a quiet area away from traffic so I could have my window open at night without hearing any noise from outside. I needed an iron and the hotel provided me with one to use.

4/10 Poor

Gary, Manchester, UK

17 Apr 2013

Disliked: Property conditions & facilities, room comfort

Hmmm....

Great location, staff were friendly enough but the hotel is more of a hostel than a hotel. Very tired and dark. I had a dreadful dark room with a metal camp bed. I believe all the beds are the same and they are so noisy that as soon as you move in the night the noise wakes you up. Only half of the light bulbs worked. I never ate in the hotel so can"t judge the food but you are surrounded by great restaurants and cafes and really are spoiled for choice. I don't like to give negative comments and I suppose it's my own fault for being a little tight and thinking I had found a bargain.. in hindsight I wish I had paid a hundred or so pounds more and got somewhere more upmarket. I would add that I was a single traveler and so probably got the crappiest room in the hotel. A fellow single guest said that other rooms she had seen into were better than ours! The rooms were cleaned everyday and the maid did a good job. The resort is quite pretty and great for shopping but there isn't much to do for younger people. Kind of reminded me of Bournemouth with sun except they are all middle aged or old Spanish people taking their hols there.

8/10 Good

Baldock, Scotland, UK

2 Apr 2013

Liked: Staff & service, property conditions & facilities

Nice if you want basic accommodation 5 star staff

Very nice staff would return no problems at all the rooms are standard but the staff are very good and very central :)

6/10 Okay

Conny, Zillertal, Austria

23 Nov 2011

Liked: Cleanliness

Hotel Puerto Azul Tenerife

Great location - pretty pedestrian street, very close to all the action in town, waterfront, bars, resto's, shops. Quiet at night. Room service is good and cleans well. Reception is friendly and very helpful. Room is clean, no frills - no luxus, my bed is a bit uncomfortable on one side! But the room has all I need. All in all a good base in town. For those who prefer to spend less on accomodation and more on activities/sights etc, a good place. Not for those who spend thier holiday in the hotel room! I reccommend this for those who need no luxury, and I would stay here again! :)

6/10 Okay

Verified traveller

20 Dec 2010

Liked: Cleanliness, staff & service

Puerto Azul review

Very pleasant stay at Azul. Perfect location with transport, restaurants, sea etc within easy reach. Fabulous staff. Would be bettered with more comfortable beds. Rooms at top with balcony peferred to those lower inward facing ones which are dark and noisy! Recommended!

8/10 Good

Verified traveller

23 Jul 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien situado. Habitaciones arregladas y limpias

Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

6 Jul 2019

Liked: Staff & service

Stayed 6 nights in Jun 2019

6/10 Okay

Daniil

4 Apr 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Mar 2019

8/10 Good

Verified traveller

15 Feb 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Feb 2019

4/10 Poor

Mojdeh, Fredrikstad

19 Feb 2016

Disliked: Cleanliness, property conditions & facilities, room comfort

Ikke igjen

Personale i resepsjonen var fantastiske alle sammen. Men resten av stedet av ikke mye å skyte av. Små rom, døra til badet gikk ikke av å lukke igjen! Vi måtte spørre om å bytte håndklær i resepsjonen istedetfor at de ble byttet av rengjørings bemanningen. VEldig lytt, man hører at naboen gjør! Jeg ville nok ikke valgt det hotellet som første valg igjen! Eneste fordelen med hotellet var vel hvor den ligger i forhold til alt annet! Veldig sentralt!

10/10 Excellent

Eira

17 Mar 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

21 Feb 2015

Disliked: Cleanliness

Zentrale Lage, landestypisches Flair

Lage mit großer Auswahl an Lokalen, kleine niedlichen Gassen zum Schauen, man ist im Urlaub in einem anderen Land. Schnell zu Fuß alles zu erreichen.

6/10 Okay

alessio, milano

18 Mar 2014

Liked: Staff & service

Disliked: Room comfort

Albergo vicino al centro storico

L'albergo si trova alle spalle di una parallela che costeggia l'oceano. È un due stelle e non ci si può aspettare molto ma il personale è molto gentile e disponibile come quasi il resto degli isolani a differenza del quasi resto degli italiani. Per il tipo di viaggio che ho fatto è andato piu che bene. Ma devo ringraziare una cara operatrice di Expedia che lo ha trovato per me in base alle mie esigenze...a loro va l'eccellenza...da ora in poi tutti i prossimi viaggi saranno insieme a loro . grazie

6/10 Okay

Verified traveller

17 Nov 2013

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

sehr einfaches Hotel in guter Lage

Insgesamt Schulnote 4+. Sehr freundliches Personal und preisgünstig. WLAN und Safe im Preis inbegriffen. Wände leider so dünn, dass man nachts z.B. die Nachbarn schnarchen hört oder aufs Klo gehen hört. Ausstattung des Zimmers spartanisch. Keine Seife oder Duschzeug im Bad, aber Bett sauber und bequem. Fenster im Bad ließ sich nicht schließen und Steckdose im Zimmer war abenteuerlich lose. Für zwei Sterne fand ich das ok. Mehr Sterne hat das Hotel im jetztigen Zustand aber definitiv nicht verdient. Schade, eigentlich könnte man da mehr drauß machen.

6/10 Okay

maurizio, Aosta,Italia

18 Feb 2013

Liked: Cleanliness, staff & service

hotel per giovani

Ottima posizione della struttura, in pieno centro a Puerto de la Cruz. Le camere non sono certo il massimo: piccole e mal tenute. Buona sistemazione per giovani che non hanno bisogno di particolari comfort.

10/10 Excellent

Verified traveller

19 May 2012

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

entrada.

pongo un 4 en estado o mantenimiento solo por la entrada,no me parecio la entrada de un hotel,pero del resto muy me fui muy satisfecha muchas grasias y asta la proccima chao.

8/10 Good

maurizio, Aosta,Italia

29 Feb 2012

Liked: Cleanliness, staff & service

buona sistemazione

Strutture e camere non sono dotate di grandi confort. L'hotel non è adatto ad una clientela esigente, bisogna adattarsi, ma la posizione in pieno centro a Puerto de la Cruz ne fa un ottimo luogo di soggiorno, accogliente e informale. Non adatto a famiglie. Ottimo per giovani.

8/10 Good

Renate, Ingolstadt, D

9 Jan 2012

Liked: Cleanliness, staff & service, property conditions & facilities

Sehr zu empfehlen!

Eine perfekte Lage sowohl zum Busbahnhof als auch zum Strand bzw. ins Zentrum mit allen Einkaufs- und Einkehrmöglichkeiten sowie das Personal des Hotels sprechen sehr dafür, sich dort einzuquartieren. Die Einzelzimmer sind etwas klein, jedoch ausreichend mit eigenem Bad! Es gibt aber auch wunderbare Doppelzimmer, zum Teil mit Balkon! Die Dachterasse mit Blick auf den Teide fand ich ebenfalls sehr gut! Preis-/Leistungsverhältnis ist mehr als perfekt!