Miramar Hotel

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Popular amenities

All-inclusive

Bar

Breakfast available

Hot tub

Housekeeping

24/7 front desk

Explore the area

Carretera del Taoro, 23, Puerto de la Cruz, Tenerife, 38400

Risco Belle Aquatic Gardens
3 min walk
Taoro Park
4 min walk
Martianez Shopping Centre
9 min walk
Tenerife (TFS-Tenerife South)
79 min drive

Room options

Single Room

26 sq m
Sleeps 1
1 Double Bed and 2 Twin Beds

Triple Room

30 sq m
Mountain view
Sleeps 3
3 Twin Beds

Family Room

29.9 sq m
Sleeps 4
3 Twin Beds

Double Room

26 sq m
Mountain view
Sleeps 2
1 Double Bed OR 2 Twin Beds

Similar properties

Pool

Kitchen

Free WiFi

Laundry

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About this property

Hotel with free parking, a quick walk to Taoro Park

This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a sauna, and a rooftop terrace are onsite.

Miramar Hotel offers 140 accommodations. Rooms open to balconies. Televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and bidets. Business-friendly amenities include desks along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Miramar Hotel, you're just a quick walk from Risco Belle Aquatic Gardens. Features include free WiFi in public areas and free self parking, plus an outdoor pool.

Free WiFi in some public areas
Free self parking
Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
Buffet breakfast served daily for a fee
Take a swim in the outdoor pool or soak in the spa tub
Services include a concierge, tour or ticket assistance, and luggage storage
Onsite recreation includes a sauna
Just a 4-minute walk from Taoro Park and 12 minutes by foot from Plaza del Charco
Airport shuttle service available for a fee

Some rates at Miramar Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Miramar Hotel offers its guests an outdoor pool, a spa tub, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A rooftop terrace, a library, and multilingual staff are also featured at the business-friendly Miramar Hotel. Limited free parking is available on a first-come, first-served basis.

This Puerto de la Cruz hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 9:30 AM.

Onsite venue - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Onsite venue #2 - This bar is located by the pool.

All-inclusive details

All-inclusive room rates at Miramar Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals and snacks included

Languages

English, German, Spanish

Property amenities

Internet

Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Limited on-site parking
Free off-site parking
Return airport shuttle (surcharge)

Food and drink

Buffet breakfast available for a fee daily 7:30 AM–9:30 AM: EUR 2-10 for adults and EUR 2-5 for children
1 restaurant
1 poolside bar and 1 bar

Things to do

Billiards/pool table
Outdoor pool
Sauna
A hot tub

Family friendly

Laundry facilities
Outdoor pool

Conveniences

Lift
Front-desk safe
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Turndown service

Business services

Computer station
Conference centre
A meeting room

Outdoors

Garden
Picnic area
Rooftop terrace

Accessibility

Lift

Smoke-free property
TV in lobby

Room amenities

Bedroom

Bed sheets

Bathroom

Bidet
Private bathroom
Rainfall showerhead
Shower
Towels

Entertainment

TV channels
TV

Desk
Free local calls
Safe (surcharge)
Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Express check-in available

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: EUR 10

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately EUR 2 to 10 for adults, and EUR 2 to 5 for children
Late check-out fee: EUR 10 (subject to availability)
In-room safe fee: EUR 2.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Front desk staff will greet guests on arrival.

We should mention

Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Miramar Puerto de la Cruz

Miramar Puerto de la Cruz

Elegance Miramar Hotel Puerto de la Cruz

Elegance Miramar Hotel

Elegance Miramar Puerto de la Cruz

Elegance Miramar

Miramar Hotel Hotel

Elegance Miramar Hotel

Miramar Hotel Puerto de la Cruz

Miramar Hotel Hotel Puerto de la Cruz

Miramar Hotel Reviews

6.2

6.8/10

Cleanliness

6.2/10

Staff & service

4.4/10

Amenities

5.8/10

Property conditions & facilities

8/10 Good

Verified traveller

4 Mar 2020

Liked: Staff & service, amenities

Stayed 10 nights in Feb 2020

2/10 Terrible

Fionnuala

Travelled with family

6 Jan 2020

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid Avoid Avoid!!!!!!

Avoid Avoid Avoid!!! Please listen to reviews! If you can live on toast in the morning and just chips at night then good luck to you as you have 0 section and never any Spanish food. Also unless you are all inclusive you cannot get any drinks at all including alcohol also if you want water for you room or heading out for day you have to pay. Decor extremely dated and rooms have carpet 0 heating or air con.

Stayed 5 nights in Dec 2019

8/10 Good

Arturo

26 Dec 2019

Liked: Cleanliness, staff & service

Ok

Is my 2nd time there. For th low price, is good.. But th walls have literally no insulation so can hear neighbohrs very well, th lifts are old, th breakfast is simple but Ok, but th coffee is not good from those machines.

Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Travelled with family

20 Nov 2019

Disliked: Staff & service, amenities, property conditions & facilities

Worst hotel I have ever been to. There is even an additional charge for TV remote control.

Stayed 4 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with group

16 Nov 2019

Liked: Cleanliness

Disliked: Staff & service, amenities

The room was cleaned every day and the view was amazing from our balcony. The food was ok, but not always hot. There were no snacks throughout the day, only main meals in the restaurant. The staff were the most miserable and unhelpful staff I have ever come across in all the years that I have travelled. They were rude and complained about anyone being loud or enjoying themselves.

Stayed 7 nights in Nov 2019

4/10 Poor

Verified traveller

13 Nov 2019

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 7 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family

3 Oct 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would definitely stay here again

A very pleasant stay, the lady at the check in desk specially was very helpful. Would definitely stay here again. Puerto de la Cruz is beautiful, much better than the South of the island, totally different vibe.

Stayed 1 night in Sep 2019

6/10 Okay

David

22 Mar 2018

Liked: Cleanliness, staff & service, room comfort

Hotel with a miramar

This was our 2nd stay at the Elegance Miramar as we liked its position on a ridge, overlooking the town and sea on one side with views of Mount Teide on the other (clouds permitting!). There are quite a few steps to get down to the town and it seems a lot more back up to the hotel ! Expect faded elegance in a lovely setting however, everything is clean and the staff friendly and helpful.

10/10 Excellent

Barry

16 Mar 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2018

10/10 Excellent

Nigel

22 Feb 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay in reasonably priced hotel

Excellent stay in reasonably priced hotel. Both buffet breakfasts and dinner had very good choice and good food. Rooms were clean and staff were friendly and helpful. Would thoroughly recommend.

2/10 Terrible

Barry, Swansea United Kingdom

12 Oct 2017

Disliked: Staff & service, property conditions & facilities

Poor trained and lethargic staff and general attit

I went to Tenerife to visit a female friend who currently resides on the island and chose this hotel at her recommendation. On Friday the 6th she visited me at the hotel and whilst sat by the pool we were approached by a junior member of staff, i.e. the pool attendant, who IN FULL PUBLIC VIEW AND EARSHOT OF OTHER GUESTS instructed my girlfriend to the leave the hotel immediately as she wasn't a registered guest!!. You can imagine her humiliation and my annoyance to be treated in this unprofessional manner. I immediately went to the reception and registered my dissatisfaction at being treated in such an inconsiderate fashion and was even more annoyed with the duty managers lack of empathy to the occurrence. She informed me it was the hotel policy not to allow non residents on the premises, however made no apology in regard to the the manner in which we were informed of this at the poolside. No such rule to this effect is promulgated anywhere in the hotel rules to inform guests of this restriction, a fact I pointed out to her to no avail. Accordingly I felt no other course of action having been treated in such a disrespectful way other than to leave the hotel immediately and book a room elsewhere which I duly did and spent the remainder of my holiday at the Masaru Hotel. I would expect nothing less than a full apology for the dreadful way we were treated at the Miramar Excellence and a refund of my wasted expenditure.

Stayed 7 nights in Oct 2017

6/10 Okay

Verified traveller

21 Sept 2017

Liked: Cleanliness, room comfort

Not the Hilton hotel that's for sure

No issues with reception or restaurant staff they were polite and accommodating however....there are 2 very unfriendly pool bar and indoor bar members of staff who's dour nature was cause of complaint for every guest. Please put these 2 on a customer service course asap. The decor is dated but clean, walls are paper thing so don't expect any sleep until the early hours of the morning. Food buffet was well presented and a good selection of choice for every meal,

Stayed 7 nights in Sep 2017

4/10 Poor

Verified traveller

29 Jun 2017

Disliked: Staff & service, property conditions & facilities, room comfort

Ok hotel

The hotel was ok but the staff were un welcoming miserable attitude was terrible and that was to all the holiday makers who were all complaining I was there with my partner and my 3 year old son when I went to get drinks I could only have 2 at one time but there was 3 of us

Stayed 2 nights in Jun 2017

2/10 Terrible

c

24 May 2017

Disliked: Staff & service, property conditions & facilities, room comfort

Shocking false advertisement

This is by far the worse hotel I've stayed in by far, false advertisement would not recommend this place to my worse enemy.

6/10 Okay

Gabriele, London

18 Mar 2017

Liked: Cleanliness

Nice hotel with a good location

The staff wasn't really friendly, receptionists couldn't speak in English properly(was hard to understand and make a conversation, plus they were making mistakes), didn't gave any map or basic information about the hotel( where is swimming pool, which activities do they have and etc.). About the room, the room was big with the nice terrace of the ocean view. I didn't like that in the whole room they had just one socket to charge my phone or laptop ( the funniest part that the socket was in the bathroom). I did like the buffet tho, nice food and the waiters were really positive and friendly. About the location, I do not recommend to book this hotel for the old people with health problem( just if u want to take a taxi to the hotel), so many stairs hahahhahaha, but area is nice and clean. By walk 20-25min to the beach and on the way you will find a lot of restaurants and shops so that's is nice as well! I cant complain about the quality of the hotel, cos I booked 3nights and paid £60 in total. So I can say that is amazing! I had nice experience anyway, thank you!

8/10 Good

Robert, Croydon

24 Feb 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful location

The room and the communal areas were clean and fresh. The service at reception was quick, and the staff were effective and courteous. The breakfast was plentiful and the variety of food on offer was good. The lounges were well furnished, comfortable and quiet. The grounds were well looked after and pleasant. The hotel is situated a five-ten minute walk from the centre, mostly down steps through pleasant gardens. This makes it quiet, with good views. It would, however, not suit people with mobility problems.

8/10 Good

Matthew, London

14 Feb 2015

Relaxed hotel in a relaxed town.

Very pleasant, relaxed but short stay. The hotel (and really the whole town) seem to be stuck in the 1960's, and there were many elderly people there; it would be difficult to get bored in the town but if that happens then there is enough to see and do throughout the rest of the island, and all only about an hour or so away. Already wishing I was back there!

6/10 Okay

John, Perth, Scotland

16 Jan 2015

Liked: Cleanliness, room comfort

Disliked: Staff & service, property conditions & facilities

Not suitable for guests with limited mobility

The lifts (the size of a shower cubicle) stop at a different level each time. After I had injured my back falling out of a lift, the Management (totally absent weekend and Fiesta day) declined to pay for my doctor, nurse visits and hired buggy, even though I asked for no compensation for the prospect of 4-6 weeks of pain. The overcrowded car park has no designated Disabled parking space. That apart, it's a pleasant hotel with a lovely garden and pool, overlooking parkland. For the price paid, the buffet is good. Watch your step in the lift!!

2/10 Terrible

Claudia, Cirmingham

11 Aug 2014

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

WORSE HOLIDAY

My stay at the Elegant Miramar Hotel was an exhausting endurance test of human effort. Base om the information online which states that this is an all inclusive resort but the managerial team fail to clarified that this only included bed and the food. Which i must say its the worse ever.., the entire experience takes me back to Boarding School, the meals remain the same throughout my stay. The advert promise a free bus ride to the town center which never happen, the room smells,there is no kettles at this facilitate, the Jacuzzi and sauna was broken throughout we didn't get to use it the pool was extremely cold, the TV broken and all the challenge are in Spanish, the dinning area flooded during my stay which made it impossible for guest to use that area properly , the bar closes at 11 pm.

8/10 Good

Luci, London

22 Mar 2013

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

old fashioned but clean

The hotel is bit old fashioned but very clean. Food very good with plenty of selection to please everyone. Fresh fruit and veg every day. It's a bit of a walk from the beach and the shops (over 200 steps) but it's only 10 min walk. There's a bus that runs quite often if you feel lazy to walk. It's worth renting a car for a day, you can see half the island

2/10 Terrible

Jenny, England, UK

10 Feb 2013

Liked: Cleanliness, room comfort

Disliked: Staff & service, property conditions & facilities

Surly staff and dire food. Give this one a miss

We choose this hotel as it says it has a car park. The car park is TINY with only 10 spaces that are difficult to fit into. The spaces are not marked and it seems that people just park as best as they can. We arrived to find the car park full but did manage to get a space on the other days. At no point did reception ask for our car details so we assume that anyone can park there. Checking In took an age. Reception took a long time to find a record of our booking and then insisted on keeping our passports for two hours. We found all the staff to be surly and unresponsive. They take no pride in running a hotel and never smile. Drinks at dinner were almost thrown at us. The food was dire. We were not expecting amazing cooking but they couldn't even get breakfast right. The tea and coffee was unpalatable. The cooked breakfast items looked unrecognisable. I tried the Cornflakes but these were stale. The croissants were the safest bet but these were burnt on one morning. The juice was watered down to such an extent that it tasted worst than cheap squash. We tried dinner once. The food was only just warm. The dining area is reasonable but the staff seem to go out of their way to make dining an unpleasant experience. We had a fantastic time in Tenerife but I wouldn't recommend Hotel Miramar. Puerto de la Cruz was our final stop and I wouldn't recommend it either. My favourite places were Masca, Anaga Mountains, Los Gigantes and Mount Teide.

8/10 Good

Verified traveller

14 Jan 2013

Liked: Cleanliness, room comfort

Inexpensive Base

We were very pleased with our stay and it was an excellent place to be for peace and quiet. The hotel is rather faded but very spacious. We enjoyed the walk through the gardens down to the seafront even though there were lots of steps. There was also a pathway to walk down more gently. We were so glad not to be in town itself. Breakfast was fine, nothing about the place very fancy, but more than adequate. There is now access to wifi.

8/10 Good

Verified traveller

12 Apr 2012

Liked: Cleanliness, staff & service, property conditions & facilities

Really good quality for the price.

Really good quality for the price. There is a free minigolf and ping pong. But the TV and the safe are extra. There is a free bus driving from the hotel directly to the beach.

6/10 Okay

Georgina, Brighton, England

11 Mar 2012

Liked: Cleanliness, room comfort

Hotel on a hill

The map location is deceptive not showing the hotel is half way up a steep hill. However, the setting is very pleasant surrounded by lovely gardens and because of its high position, as the hotel name suggests, has beautiful views. The hotel itself afforded good clean accommodation. The staff at reception helpful and professional but not particularly friendly. A smile doesn't cost anything and goes a long way to making the customer feel welcome. The breakfast and evening meal were buffet and had a good selection of well cooked food. Could have done with a bigger selection of vegetables but the fresh salad selection more than made up for this. The clientel appeared to be 90% over 60s. This could just be due to the time of year. Discovered that a number of guests (retired) seemed to be on a multi-week arrangement for the Winter months. Hence the entertainment was older ballroom type dance tunes. Use of the computer on a coin operated basis but more expensive that I have experienced in other hotels on the island. The swimming pool was very nice and well maintained, as were the crazy golf, tennis courts etc. Would think twice about going back again as have stayed in other hotels in the town in better locations and better value for money. However, would not discount staying there again if prefered hotels were fully booked.

6/10 Okay

Frankie, London, UK

20 Feb 2012

Miramar-Feb 2012

The hotel is situated in the Taoro parque area, which is very quiet, with little traffic and surrounded with tropical vegetation, near a large park. There are luxury four-star hotels nearby. The standard of rooms at the Miramar varies widely, from superb to very basic; it is essential to arrive early enough in the day in order to avoid getting the worst rooms. The evening meal, consisting entirely of a hot and cold buffet offers limited choice. There is a choice of hot and cold breakfast and fresh fruit, but again choice is limited. However, several guests seem to returning year after year, probably due to the very reasonable prices.