Hotel Monopol

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Hot tub

Bar

Spa

Pet-friendly

Explore the area

C/. Quintana, 15, Puerto de la Cruz, Tenerife, 38400

Church of Nuestra Senora de la Pena de Francia
1 min walk
Olea
2 min walk
Chimisay
28 min drive
Santa Cruz de Tenerife (TFN-Tenerife North)
46 min drive

Room options

Double Room, Balcony

25 sq m
Sleeps 3
2 Twin Beds

Single Room

14 sq m
Sleeps 1
1 Twin Bed

Double Room

22 sq m
Sleeps 3
1 Twin Bed

Triple Room

22 sq m
Sleeps 3
3 Twin Beds

Similar properties

Pool

Kids pool

Free WiFi

Breakfast available

for 1 night

includes taxes & fees

1 Jan - 2 Jan

About this property

Hotel in Puerto de la Cruz with free breakfast and a sauna

An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Buffet breakfast is free. Additionally, a poolside bar, a sauna, and a spa tub are onsite. Housekeeping is not available.

Hotel Monopol offers 92 accommodations with minibars and safes. Televisions come with cable channels.

Bathrooms include shower/tub combinations and hair dryers. In-room wireless Internet access is available for a surcharge. Additionally, rooms include ceiling fans and blackout drapes/curtains.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna.

Guests can pamper themselves by indulging in the onsite spa services.

During your stay at Hotel Monopol, you're just a quick walk from Church of Nuestra Senora de la Pena de Francia. Features include free breakfast, plus an outdoor pool and a restaurant.

Free buffet breakfast served daily
Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
WiFi for a fee
Take a swim in the outdoor pool or soak in the spa tub
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a sauna
Steps from Church of Nuestra Senora de la Pena de Francia and San Telmo Promenade
Pets welcome for a fee

Hotel Monopol offers its guests an outdoor pool, a spa tub, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is available in public spaces for a fee.

Spa services, a terrace, and tour/ticket assistance are also featured at Hotel Monopol.

Smoking is allowed in designated areas at this 3-star Puerto de la Cruz hotel.

Guests are served free buffet breakfast daily from 7 AM to 10:30 AM.

Onsite venue - This restaurant serves breakfast and dinner.

Languages

English, French, German, Spanish

Property amenities

Internet

Available in all rooms: WiFi (EUR 6 per 24-hour period)
Available in some public areas: WiFi (EUR 6 per day)

Parking and public transport

No on-site parking available

Food and drink

Free buffet breakfast available daily 7 AM–10:30 AM
1 restaurant
1 poolside bar and 1 bar

Things to do

Outdoor pool
Sauna
Spa services
A hot tub

Family friendly

Laundry facilities
Outdoor pool
Fridge

Conveniences

Lift
Front-desk safe
Reception hall

Guest services

24-hour front desk
Concierge services
Dry-cleaning service
Laundry facilities
Luggage storage
No housekeeping
Tour/ticket assistance

Outdoors

Terrace

Accessibility

Lift

Designated smoking areas

Room amenities

Bedroom

Blackout drapes/curtains
Ceiling fan

Bathroom

Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

TV channels
TV

Food and drink

Minibar
Fridge

Desk
Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: EUR 6.42 per pet, per day
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Cribs (infant beds) are available for EUR 15.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for in-room wireless internet: EUR 6 per 24-hour period (rates may vary)
Fee for wireless internet in public areas: EUR 6 per day (rates may vary)
Pet fee: EUR 6.42 per pet, per day
Service animals are exempt from fees
Crib (infant bed) fee: EUR 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Front desk staff will greet guests on arrival.

We should mention

Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hotel Monopol Puerto de la Cruz

Monopol Puerto de la Cruz

Hotel Monopol Tenerife/Puerto De La Cruz

Hotel Monopol Hotel

Hotel Monopol Puerto de la Cruz

Hotel Monopol Hotel Puerto de la Cruz

Hotel Monopol Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

6/10 Okay

Amanda

7 Jul 2024

Liked: Cleanliness, staff & service

Stayed 7 nights in Jun 2024

8/10 Good

Piotr

11 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2024

10/10 Excellent

Frank

Travelled with partner

12 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful traditional hotel! Friendly staff, great tapas bar, close to all bars, restaurants and shoos!

Stayed 2 nights in May 2024

10/10 Excellent

Helen

26 Apr 2024

Stayed 1 night in Apr 2024

8/10 Good

Ainslie

12 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Mar 2024

10/10 Excellent

Lynne Victoria

2 Apr 2024

Liked: Cleanliness, staff & service, room comfort

The hotel ia an old spanish establishment with lots of character Location location is the main thing Staff brilliant xx

Stayed 9 nights in Mar 2024

10/10 Excellent

John

29 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Feb 2024

6/10 Okay

Verified traveller

28 Jan 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 2 nights in Jan 2024

8/10 Good

Richard

22 Dec 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A bit worn but comfortable

It's an old building and a rolling upgrade is being slowly rolled out. Overall, it's a bit worn but comfortable. Quite a decent breakfast is included. Photo is taken from Room 115

Stayed 14 nights in Nov 2023

10/10 Excellent

Terence

Travelled with group

14 Dec 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 14 nights in Nov 2023

10/10 Excellent

Michael

10 Sept 2023

Stayed 5 nights in Sep 2023

8/10 Good

Amy

5 Aug 2023

Stayed 12 nights in Jul 2023

8/10 Good

Ronald John, Muswell Hill

1 Aug 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It's a lovely hotel in a good location. Pity about the internet charges for use in rooms, but at least the foyer (with free internet) is very relaxing.

Stayed 5 nights in Jul 2023

10/10 Excellent

Lynda

15 Jul 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room 218 with own roof terrace, loungers, table & chairs, sea view. Perfect.

Stayed 1 night in Jul 2023

8/10 Good

Elaine

2 Jul 2023

Liked: Cleanliness, staff & service, room comfort

Our short break at the Hotel Monopol

Our stay was good. The room was adequate which is to be expected for the age of the hotel and it would be a shame to alter this as it would ruin the traditional hotel. We did have 'a visitor' (cockroach) on the first morning of our stay (we stayed for five nights) but when we reported it to the reception we were told it probably flew in. The receptionist said she'd ask the cleaning staff to spray our room which they did and we saw no more. We enjoyed our stay and loved the pool and surrounding area. The breakfast was adequate, but good for the cost of our stay.

Stayed 5 nights in Jun 2023

2/10 Terrible

Lee

1 May 2023

Stayed 1 night in Apr 2023

10/10 Excellent

Christine Rona

Travelled with family

25 Mar 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

friendly kind staff, good breakfast, comfortable clean room

Stayed 7 nights in Mar 2023

8/10 Good

David

Travelled with partner

6 Mar 2023

Liked: Cleanliness, staff & service

Disliked: Amenities

Monopol has a stunning interior. The staff are excellent and the breakfast spread should satisfy anyone. Then again, I'd already anticipated this before I booked. Disappointed that the Alhambra bar was closed. It looked quite stunning. Also disappointed that the Ocean bar was also closed. Loved the area but not so much the old busker outside. To be fair, we visited off-season. Had the facilities been open then I wouldn't hesitate to give it max stars. Parking at the espanlade was not a problem (although it does get pretty full during core day hours). Given its location, it is probably one of the best places in Puerto de la Cruz.

Stayed 6 nights in Feb 2023

10/10 Excellent

Caroline

23 Feb 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely old school family run hotel

Lovely old school family run hotel. Loved the photos of their past on the walls. Room was tiny but worked. Shower & mattress could do with a refresh. Perfect location, perfect service from this generation of family. Great basis for Puerto de la Cruz carnival

Stayed 4 nights in Feb 2023

10/10 Excellent

Sean

16 Jan 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jan 2023

10/10 Excellent

celia

3 Jan 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A lovely charming old building with friendly and helpful staff. Perfect central location on a church square close to the seafront. Plenty of choices for drinking/eating on your doorstep. A quiet haven in a busy tourist hub. Loved it.

8/10 Good

Kenneth

13 Nov 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and a traditional hotel

Fantastic and convenient location. Gorgeous internal atrium. Unfortunately my room did not open onto the atrium but was in a more modern section of the hotel but it was a very large room with a balcony overlooking a square and the sea walls. It was old fashioned but I was very happy with it. Good selection for breakfast.

Stayed 2 nights in Nov 2022

10/10 Excellent

Stephen

Travelled with group

4 Oct 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

No issues. Clean, centrally located in Puerto Close to shops, restaurants and bars. Housekeeping were very fri and work hard. Nadine on reception was very helpful

Stayed 1 night in Oct 2022

10/10 Excellent

Yvonne Elena

9 Sept 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely ambiance and friendly and helpful staff. Location is ideal to visit Puerto de la Cruz

Stayed 5 nights in Sep 2022

6/10 Okay

Jana

Travelled with partner

5 Sept 2022

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

The hotel is in a fantastic location, close to the beach, restaurants and parking (either free or paying) and has a beautiful Canarian patio; however, the hotel needs some serious refurbishment as it is old. Additionally, the walls and doors are really thin, could hear the conversations that the maids had on our doorstep every morning or when they were hoovering in nearby rooms... For some reason, they always start cleaning the rooms at 8 am (which I find weirdly early). We were also very unlucky that Oktoberfest (yes, in August) was being held in Plaza Europa, which our room faced to, so we would hear the band's music all day from noon until 1 am. If the terrace and bathroom windows were better/newer, this would not be a problem. Having said all of the above: perfect location and super comfortable beds, with a ceiling fan that provided extra ventilation. If you're travelling on a budget, this hotel might be fine.

Stayed 4 nights in Aug 2022