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Hotel Botanico & The Oriental Spa Garden

5.0 star property
VIP Access

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Photo gallery for Hotel Botanico & The Oriental Spa Garden

Suite (Queen Sirikit of Thailand)
Property amenity
Couples treatment room(s), sauna, hot tub, Turkish bath/hammam
Suite (Michael Jackson)
Presidential Suite (Penthouse)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Breakfast included
  • Bar
  • Room service

Explore the area

Map
Avenida Richard Yeoward, 1, Puerto de la Cruz, Tenerife, 38400
  • Botanical Gardens
    ‪2 min walk‬
  • La Paz Lookout
    ‪7 min walk‬
  • Sitio Litre Garden
    ‪11 min walk‬
  • Tenerife (TFS-Tenerife South)
    ‪57 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite, Ocean View (Ambassador)

Down duvets, minibar, in-room safe, desk

Junior Suite, Ocean View (Ambassador)

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (Senator Teide view)

Down duvets, minibar, in-room safe, desk

Suite (Senator Teide view)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (Senator)

Down duvets, minibar, in-room safe, desk

Suite, Ocean View (Senator)

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Penthouse (Double)

Down duvets, minibar, in-room safe, desk

Penthouse (Double)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Queen Sirikit of Thailand)

Down duvets, minibar, in-room safe, desk

Suite (Queen Sirikit of Thailand)

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite (Penthouse)

Presidential Suite (Penthouse)

Presidential Suite (Penthouse)

  • Sleeps 6
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (Penthouse)

Suite (Penthouse) | Living area

Suite (Penthouse)

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room (Teide View)

Down duvets, minibar, in-room safe, desk

Deluxe Double Room (Teide View)

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, Ocean View

Down duvets, minibar, in-room safe, desk

Deluxe Double Room, Ocean View

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room (Spa View)

Down duvets, minibar, in-room safe, desk

Deluxe Double Room (Spa View)

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room (Teide View)

Superior Double Room (Teide View)

Superior Double Room (Teide View)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, Ocean View

Down duvets, minibar, in-room safe, desk

Superior Double Room, Ocean View

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Garden View (Ambassador)

Down duvets, minibar, in-room safe, desk

Junior Suite, Garden View (Ambassador)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Michael Jackson)

Suite (Michael Jackson)

Suite (Michael Jackson)

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, 2 Bedrooms (Penthouse)

55-inch Smart TV with satellite channels, Netflix, streaming services

Suite, 2 Bedrooms (Penthouse)

  • Sleeps 4
  • 1 King Bed

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About this property

Hotel Botanico & The Oriental Spa Garden

Luxury hotel with 4 restaurants and 3 outdoor pools
4 restaurants, 3 outdoor pools, and a full-service spa are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free area shuttle. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Hotel Botanico & The Oriental Spa Garden offers 241 accommodations with minibars and espresso makers. Rooms open to balconies. Beds feature down comforters. 55-inch Smart televisions come with satellite channels and Netflix. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Oriental Spa Garden has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Hotel Botanico & The Oriental Spa Garden. During your stay, you're just a quick walk from Botanical Gardens. Features include free breakfast, free WiFi in public areas, and free valet parking. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self parking
  • The 4 restaurants, poolside bar, and bar/lounge offer choices for drinking and dining
  • Take a swim in the 3 outdoor pools or soak in the hot tub
  • Indulge with massages, hydrotherapy, or body wraps at The Oriental Spa Garden
  • Services include babysitting, supervised childcare, and dry cleaning/laundry
  • Onsite recreation includes tennis courts, a gym, and a steam room
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Steps from Botanical Gardens and 14 minutes by foot from San Telmo Promenade
  • Free local-area shuttle service
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Botanico & The Oriental Spa Garden offers its guests a full-service spa, 3 outdoor swimming pools, a health club, and a hot tub. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 16162 square feet (1502 square meters) and includes conference space. A children's pool, a sauna, and a rooftop terrace are also featured at the luxury Hotel Botanico & The Oriental Spa Garden. A free area shuttle within 2 km is available. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Puerto de la Cruz hotel.

Guests are served free buffet breakfast on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM. The hotel hosts a free manager's reception daily.
Hotel Botanico & The Oriental Spa Garden has 4 restaurants serving breakfast, lunch, and dinner.
The Oriental - This restaurant specializes in Asian cuisine. Open select days.
Il Pappagallo - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves dinner only. Open select days.
Palmera Real - This restaurant specializes in international cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Bar Hall - This lobby lounge overlooks the garden. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle up to 2 km
  • Limo/town car service

Food and drink

  • Free buffet breakfast available 7:30 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends
  • 4 restaurants
  • 1 poolside bar and 1 bar
  • Free daily reception
  • 24-hour room service

Restaurants on site

  • The Oriental
  • Il Pappagallo
  • Palmera Real
  • Bar Hall

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Arcade/games room
  • Bike rentals
  • Bike parking
  • Bike storage
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Golf driving range
  • Sauna
  • Shopping
  • A hot tub
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • In-room childcare (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf lessons
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space (16162 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Hardwood flooring in room
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Mosquito nets
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Eco-friendly toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch smart TV
  • Netflix
  • Satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from May 18 2025 to July 19 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per day, plus a one-time cleaning fee of EUR 50
  • Only dogs are allowed
  • Maximum 1 (weight limit: 18 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 187 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: EUR 30 per pet, per day plus EUR 50 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Hotel Botanico & The Oriental Spa Garden offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Botanico Puerto de la Cruz
Hotel Botanico Puerto de la Cruz
Hotel Botanico Tenerife
Botanico
Hotel Botanico And The Oriental Spa Garden
Botanico & The Oriental Spa
Hotel Botanico The Oriental Spa Garden
Hotel Botanico & The Oriental Spa Garden Hotel
Hotel Botanico & The Oriental Spa Garden Puerto de la Cruz
Hotel Botanico & The Oriental Spa Garden Hotel Puerto de la Cruz

Hotel Botanico & The Oriental Spa Garden Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 481 out of 598 reviews
Rating 8 - Good. 83 out of 598 reviews
Rating 6 - Okay. 22 out of 598 reviews
Rating 4 - Poor. 3 out of 598 reviews
Rating 2 - Terrible. 9 out of 598 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

10/10 Excellent

beata

Stayed 3 nights in Oct 2024

10/10 Excellent

MIGUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Julien

Stayed 3 nights in Oct 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Luxury Hotel
My husband and I recently stayed at the Botánico Hotel & The Oriental Spa Garden and had the most amazing experience. We stayed for 5 nights and the staff were absolutely amazing the entire time. When we arrived, the front desk staff were very helpful and Antonio (I believe was his name) showed us to our room. Once in the room, he explained several things about the room which was a great way to familiarize ourselves with the space we would call home for the next few days. The front desk staff were extremely friendly and professional our entire stay. We were able to call and easily get an iron, taxi etc. The attention to detail in the room was superb. We especially enjoyed the pillow menu options and turn down service. The breakfast was outstanding and a lovely way to start the day. We utilized the spa area with a couples massage and played tennis.  I love fresh flowers and the fresh rose in the bathroom was a wonderful touch. We dined at The Oriental and II Pappagallo which were both delicious. The live music each night was a fun treat for a wind down at the end of the evening.  Hotel Botanico is a true Luxury Hotel and I thank the entire staff for making our trip to Tenerife so wonderful.
Stayed 5 nights in Sep 2024

6/10 Okay

Mariana, Miami Beach

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Needs a refurb, poor service, area around not v nice
Stayed 4 nights in Sep 2024

8/10 Good

Wade

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Great attention to detail. Very accommodating. Not the best for kids due the limited options. But for a couple it will be excellent. I wish the Spa was included. But breakfast every morning was great. The food at the bar was okay. Limited on options in my opinion. We did have issue with some reservations but they were understanding.
Stayed 3 nights in Sep 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel belle et classe, avec personnel charmant.
Stayed 10 nights in Sep 2024

10/10 Excellent

Amy

Stayed 6 nights in Aug 2024

6/10 Okay

Maryam

Stayed 3 nights in Aug 2024

6/10 Okay

Tonny

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

PEDRO, KEW GARDENS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place. The spa wow incredible. The peaceful and quiet place. The staff super excellent and the restaurant
Stayed 7 nights in Aug 2024

10/10 Excellent

Baljinder

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely 5 star hotel, staff was fantastic, it was the perfect location for our base. Plus we enjoyed the Spa facilities.
Stayed 7 nights in Aug 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with fantastic staff . A couple of km walk downhill into town. It is a big hill back which was ok for us to walk but you may need a taxi which apparently are cheap. The spa is lovely but might need a little work doing on the spa rooms.
Stayed 10 nights in Jul 2024

10/10 Excellent

MOHAMMED, Old Bridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! I can’t fault Hotel Botanico for anything. Beautiful and well-maintained gardens. The spa is wonderful and included in the price. Live entertainment at night. I can’t ask for anything more. If you’re in the area, do yourself a favor and book at least one night in Hotel Botanico
Stayed 1 night in Jun 2024

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Jun 2024

10/10 Excellent

Philippe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel
We went as a family of 3. The room was very good, very clean and offer enough space for a toddler to be comfortable. The service is amazing and the restaurant really really good... A bit expensive but definitly worth it. The gardens are really nice too. We really had a wonderful time.
Stayed 6 nights in May 2024

10/10 Excellent

Patrick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at this hotel, and it's no wonder it's considered one of the best on the island. The attention to detail was stunning, from the spacious rooms with comfy beds and balconies overlooking the pool, gardens, or Mount Teide, to their amazing jellyfish tank and collection of colourful parrots. The breakfast buffet was extensive, and while dinner offered a delicious a la carte menu with generous portions, vegans/vegetarians might find the options a bit limited after a few days. Their spa facilities were wonderful and thanks to their babysitting service we were able to enjoy a couple of hours in the spa. The staff was very helpful and willing to assist with any requests to ensure we had a relaxing stay.
Stayed 4 nights in Apr 2024

10/10 Excellent

Kristjan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel and garden. Excellent service and food. I had pain in soles of the feet but became much better with reflexology at the spa. Without asking I got a free upgrade to an ambassador suite and a bottle of very good red wine.
Stayed 3 nights in Apr 2024

10/10 Excellent

James

Stayed 3 nights in Apr 2024

8/10 Good

Arabella

Stayed 7 nights in Apr 2024

10/10 Excellent

Juan Manuel

Stayed 1 night in Apr 2024

10/10 Excellent

Michael, London

Stayed 4 nights in Mar 2024

10/10 Excellent

Haeyoung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was excellent and nice restaurants.
Stayed 4 nights in Feb 2024

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