Hotel Botanico & The Oriental Spa Garden

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VIP Access

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Dates

December 2024

January 2025

Couples treatment room(s), sauna, hot tub, Turkish bath/hammam

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Pet-friendly

Bar

Explore the area

Avenida Richard Yeoward, 1, Puerto de la Cruz, Tenerife, 38400

Botanical Gardens
2 min walk
La Paz Lookout
7 min walk
Martianez Shopping Centre
13 min walk
Tenerife (TFS-Tenerife South)
57 min drive

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Down duvets, minibar, in-room safe, desk

Junior Suite, Ocean View (Ambassador)

Sleeps 3
1 King Bed OR 2 Twin Beds

Suite (Senator Teide view)

Sleeps 2
1 King Bed

Suite, Ocean View (Senator)

Sleeps 3
1 King Bed OR 2 Twin Beds

Penthouse (Double)

Sleeps 2
1 King Bed

Suite (Queen Sirikit of Thailand)

Sleeps 2
1 King Bed

Presidential Suite (Penthouse)

Sleeps 6
1 King Bed OR 2 Twin Beds

Suite (Penthouse)

Sleeps 2
1 King Bed OR 2 Twin Beds

Deluxe Room (Teide View)

Sleeps 2
1 King Bed OR 2 Twin Beds

Deluxe Room, Ocean View

Sleeps 2
1 King Bed OR 2 Twin Beds

Deluxe Double Room (Spa View)

Sleeps 2
1 King Bed OR 2 Twin Beds

Superior Room (Teide View)

Sleeps 2
1 King Bed OR 2 Twin Beds

Superior Double Room, Ocean View

Sleeps 2
1 King Bed OR 2 Twin Beds

Junior Suite, Garden View (Ambassador)

Sleeps 3
1 King Bed

Suite (Michael Jackson)

Sleeps 2
1 King Bed OR 2 Twin Beds

Suite, 2 Bedrooms (Penthouse)

Sleeps 4
1 King Bed

Similar properties

Pool

Breakfast included

All-inclusive

Kids pool

for 1 night

includes taxes & fees

5 Jan - 6 Jan

About this property

Luxury hotel with 4 restaurants and 3 outdoor pools

4 restaurants, 3 outdoor pools, and a full-service spa are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free area shuttle. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.

Hotel Botanico & The Oriental Spa Garden offers 241 accommodations with minibars and espresso makers. Rooms open to balconies. Beds feature down comforters. 55-inch Smart televisions come with satellite channels and Netflix. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Oriental Spa Garden has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Hotel Botanico & The Oriental Spa Garden. During your stay, you're just a quick walk from Botanical Gardens. Features include free breakfast, free WiFi in public areas, and free valet parking. This property offers pet-friendly amenities like food and water bowls.

Free buffet breakfast served daily
Free WiFi
Free valet parking and self parking
The 4 restaurants, poolside bar, and bar/lounge offer choices for drinking and dining
Take a swim in the 3 outdoor pools or soak in the spa tub
Indulge with aromatherapy, manicures and pedicures, or massages at The Oriental Spa Garden
Services include babysitting, supervised childcare, and dry cleaning/laundry
Onsite recreation includes tennis courts, a gym, and a steam room
Guests have great things to say about the helpful staff and the overall condition of the property
Steps from Botanical Gardens and 14 minutes by foot from San Telmo Promenade
Free local-area shuttle service
Dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

Hotel Botanico & The Oriental Spa Garden offers its guests a full-service spa, 3 outdoor swimming pools, a health club, and a spa tub. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 16162 square feet (1502 square meters) and includes conference space. A children's pool, a sauna, and a rooftop terrace are also featured at the luxury Hotel Botanico & The Oriental Spa Garden. A free area shuttle within 2 km is available. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Puerto de la Cruz hotel.

Guests are served free buffet breakfast on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM. The hotel hosts a free manager's reception daily.

Hotel Botanico & The Oriental Spa Garden has 4 restaurants serving breakfast, lunch, and dinner.

The Oriental - This restaurant specializes in Asian cuisine. Open select days.

Il Pappagallo - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves dinner only. Open select days.

Palmera Real - This restaurant specializes in international cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Bar Hall - This lobby lounge overlooks the garden. Open daily.

24-hour room service is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Free valet parking on site
Limited on-site parking
Electric car charging station on site
Wheelchair-accessible parking available
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Free local area shuttle up to 2 km
Limo/town car service

Food and drink

Free buffet breakfast available 7:30 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends
4 restaurants
1 poolside bar and 1 bar
Free daily reception
24-hour room service

Restaurants on site

The Oriental
Il Pappagallo
Palmera Real
Bar Hall

Things to do

3 outdoor pools
Fitness classes
Arcade/games room
Bike rentals
Bike parking
Bike storage
Billiards/pool table
Children's pool
Fitness centre
Full-service spa
Golf driving range
Sauna
Shopping
A hot tub
Steam room
Tennis
Yoga classes

Family friendly

3 outdoor pools
Arcade/games room
Babysitting (surcharge)
Children's pool
Free area shuttle
In-room childcare (surcharge)
Laundry facilities
Snack bar/deli
Supervised childcare (surcharge)

Conveniences

Banquet hall
Lift
Front-desk safe
Library
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Golf lessons
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Business services

Business centre
Conference space (16162 square feet)
Meeting rooms

Outdoors

Garden
Pool sunloungers
Pool umbrellas
Rooftop terrace

Spa

Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massages
Massage/treatment rooms
Sauna
Spa open daily
Hot tub
Turkish bath/hammam

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Lift
Hardwood flooring in room
Wheelchair-accessible business centre
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)

100% renewable energy
Annual offsets purchased for at least 10% of carbon footprint
At least 80% of lighting from LEDs
At least 80% of food locally sourced
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
Humane treatment of captive wild animals
Local culture and ecosystem education
Mosquito nets
TV in lobby

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Down duvet
Heating

Bathroom

Dressing gowns
Bathroom (partially open)
Eco-friendly toiletries
Hairdryer
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels
Toothbrush and toothpaste

Entertainment

55-inch smart TV
Netflix
Satellite channels
Streaming services

Food and drink

Coffee/tea maker
Electric kettle
Espresso maker
Free bottled water
Minibar

Connecting rooms available
Desk
Eco-friendly cleaning products provided
Energy-saving switches
Free newspapers
In-room massage
Iron/ironing board (on request)
LED light bulbs
Phone
Safe
Slippers
Turndown service
Water-efficient showers only
Water-efficient toilets only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: EUR 30 per pet, per day
Only dogs are allowed
Maximum 1 (weight limit: 18 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Children stay free when using existing bedding.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: EUR 187 per vehicle (one-way, maximum occupancy 4)
Pet fee: EUR 30 per pet, per day
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products

Hotel Botanico & The Oriental Spa Garden offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
Children stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Botanico Puerto de la Cruz

Hotel Botanico Puerto de la Cruz

Hotel Botanico Tenerife

Botanico

Hotel Botanico And The Oriental Spa Garden

Botanico & The Oriental Spa

Hotel Botanico The Oriental Spa Garden

Hotel Botanico & The Oriental Spa Garden Hotel

Hotel Botanico & The Oriental Spa Garden Puerto de la Cruz

Hotel Botanico & The Oriental Spa Garden Hotel Puerto de la Cruz

Hotel Botanico & The Oriental Spa Garden Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

8/10 Good

Wade

Travelled with family and small children

20 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel. Great attention to detail. Very accommodating. Not the best for kids due the limited options. But for a couple it will be excellent. I wish the Spa was included. But breakfast every morning was great. The food at the bar was okay. Limited on options in my opinion. We did have issue with some reservations but they were understanding.

Stayed 3 nights in Sep 2024

10/10 Excellent

Peter

Travelled with partner

17 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hôtel belle et classe, avec personnel charmant.

Stayed 10 nights in Sep 2024

10/10 Excellent

Amy

17 Sept 2024

Stayed 6 nights in Aug 2024

6/10 Okay

Maryam

8 Sept 2024

Stayed 3 nights in Aug 2024

6/10 Okay

Tonny

Travelled with family and small children

8 Sept 2024

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

Stayed 4 nights in Aug 2024

10/10 Excellent

PEDRO, KEW GARDENS

Travelled with partner

22 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent place. The spa wow incredible. The peaceful and quiet place. The staff super excellent and the restaurant

Stayed 7 nights in Aug 2024

10/10 Excellent

Baljinder

Travelled with partner

10 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Definitely 5 star hotel, staff was fantastic, it was the perfect location for our base. Plus we enjoyed the Spa facilities.

Stayed 7 nights in Aug 2024

10/10 Excellent

John

Travelled with family

4 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely hotel with fantastic staff . A couple of km walk downhill into town. It is a big hill back which was ok for us to walk but you may need a taxi which apparently are cheap. The spa is lovely but might need a little work doing on the spa rooms.

Stayed 10 nights in Jul 2024

10/10 Excellent

MOHAMMED, Old Bridge

Travelled with partner

23 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent! I can’t fault Hotel Botanico for anything. Beautiful and well-maintained gardens. The spa is wonderful and included in the price. Live entertainment at night. I can’t ask for anything more. If you’re in the area, do yourself a favor and book at least one night in Hotel Botanico

Stayed 1 night in Jun 2024

8/10 Good

Amanda

Travelled with partner

19 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel

Stayed 3 nights in Jun 2024

10/10 Excellent

Philippe

Travelled with family

26 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Hotel

We went as a family of 3. The room was very good, very clean and offer enough space for a toddler to be comfortable. The service is amazing and the restaurant really really good... A bit expensive but definitly worth it. The gardens are really nice too. We really had a wonderful time.

Stayed 6 nights in May 2024

10/10 Excellent

Patrick

Travelled with family and small children

1 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a fantastic stay at this hotel, and it's no wonder it's considered one of the best on the island. The attention to detail was stunning, from the spacious rooms with comfy beds and balconies overlooking the pool, gardens, or Mount Teide, to their amazing jellyfish tank and collection of colourful parrots. The breakfast buffet was extensive, and while dinner offered a delicious a la carte menu with generous portions, vegans/vegetarians might find the options a bit limited after a few days. Their spa facilities were wonderful and thanks to their babysitting service we were able to enjoy a couple of hours in the spa. The staff was very helpful and willing to assist with any requests to ensure we had a relaxing stay.

Stayed 4 nights in Apr 2024

10/10 Excellent

Kristjan

16 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very beautiful hotel and garden. Excellent service and food. I had pain in soles of the feet but became much better with reflexology at the spa. Without asking I got a free upgrade to an ambassador suite and a bottle of very good red wine.

Stayed 3 nights in Apr 2024

10/10 Excellent

James

15 Apr 2024

Stayed 3 nights in Apr 2024

8/10 Good

Arabella

11 Apr 2024

Stayed 7 nights in Apr 2024

10/10 Excellent

Juan Manuel

10 Apr 2024

Stayed 1 night in Apr 2024

10/10 Excellent

Michael, London

5 Mar 2024

Stayed 4 nights in Mar 2024

10/10 Excellent

Haeyoung

2 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Spa was excellent and nice restaurants.

Stayed 4 nights in Feb 2024

10/10 Excellent

Esther Bettina

1 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Spa services were simply excellent

Stayed 4 nights in Feb 2024

10/10 Excellent

Verified traveller

29 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Liked the room, spa and pools

We enjoyed it. Tip: If u book a seaview room, get the top floor because the car park belowv can be noisy. Also, not real vegetarian friendly.

Stayed 6 nights in Feb 2024

10/10 Excellent

Jacqueline, Rushall

Travelled with family and small children

27 Feb 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Understated excellence - a calm and welcoming hotel

Stayed 5 nights in Feb 2024

10/10 Excellent

Jaspal

Travelled with family

17 Feb 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly staff very welcoming great experience

Stayed 4 nights in Feb 2024

6/10 Okay

Matt

15 Feb 2024

Liked: Cleanliness, staff & service, room comfort

Probably was at the top of its game 20 years ago

Staff excellent, pool and gardens also great. It’s a good quality hotel but needs a re-furb, magnolia walls, pictures in room faded, furniture dated, issues with shower. Bed very comfortable, large room. Little soundproofing through inter-connecting doors. Breakfast a bit disappointing - same buffet every day. Poor coffee out of the machines - no excuse for that. Didn’t eat in the restaurants due to pointless dress code.

Stayed 7 nights in Feb 2024