Be Live Experience Orotava

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Dates

December 2024

January 2025

Minibar, desk, free WiFi, wheelchair access

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar

All-inclusive

Pool

Gym

Laundry

Housekeeping

Explore the area

Avenida Aguilar y Quesada, 3, Puerto de la Cruz, Tenerife, 38400

Martianez Shopping Centre
1 min walk
Bar el Camino
2 min walk
Chimisay
27 min drive
Tenerife (TFS-Tenerife South)
59 min drive

Room options

Double Room, Sea View (3 Adults)

30 sq m
Sleeps 3
1 Double Bed OR 2 Twin Beds

Standard Double Room (2 adults and 1 child)

30 sq m
Sleeps 3
1 Double Bed OR 2 Twin Beds

Standard Double Room (3 adults)

30 sq m
Sleeps 3
1 Double Bed and 2 Twin Beds

Double Room, Sea View (2 Adults)

30 sq m
Sleeps 3
1 Double Bed OR 2 Twin Beds

Standard Double Room, Partial Sea View

30 sq m
Partial sea view
Sleeps 3
1 Double Bed OR 2 Twin Beds

Standard Room, Partial Sea View (3 adults)

30 sq m
Partial sea view
Sleeps 3
1 Double Bed OR 2 Twin Beds

Standard Room, Partial Sea View (2 adults and 1 child)

30 sq m
Partial sea view
Sleeps 3
1 Double Bed OR 2 Twin Beds

Standard Double or Twin Room

30 sq m
Sleeps 3
1 Double Bed OR 2 Twin Beds

Single Room

25 sq m
Sleeps 1
1 Twin Bed

Double Room, Sea View (2 Adults and 1 Child)

30 sq m
Ocean view
Sleeps 3
1 Double Bed OR 2 Twin Beds

Standard Single Room, Partial Sea View

25 sq m
Partial sea view
Sleeps 1
1 Twin Bed

Double Room, Sea View (Single Use)

30 sq m
Sleeps 1
2 Twin Beds OR 1 Double Bed

Similar properties

Pool

Breakfast included

All-inclusive

Kids pool

for 1 night

includes taxes & fees

5 Jan - 6 Jan

About this property

Hotel with a fitness center, near Plaza del Charco

This hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.

Be Live Experience Orotava offers 236 air-conditioned accommodations with minibars and hair dryers. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include bathtubs.

This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

During your stay at Be Live Experience Orotava, you're just a quick walk from Martianez Shopping Centre. Free WiFi in public areas, an outdoor pool, and a restaurant are available.

Free WiFi
Enjoy a bite to eat at La Cascada Buffet, a buffet restaurant that serves local cuisine
Take a swim in the outdoor pool
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a gym
Steps from Martianez Shopping Centre and 11 minutes by foot from Plaza del Charco

Some rates at Be Live Experience Orotava are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Be Live Experience Orotava offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 6456 square feet (600 square meters) and includes a conference center. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Be Live Experience Orotava.

Smoking is allowed in designated areas at this 4-star Puerto de la Cruz hotel.

La Cascada Buffet - This buffet restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.

All-inclusive details

All-inclusive room rates at Be Live Experience Orotava are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, German, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

On-site parking options include a garage

Food and drink

1 restaurant
1 bar

Restaurants on site

La Cascada Buffet
La Rotonda

Things to do

Billiards/pool table
Fitness centre
Outdoor pool

Family friendly

Laundry facilities
Outdoor pool
Snack bar/deli

Conveniences

Banquet hall
Lift

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Business services

Conference centre (6456 square feet of space)
Meeting rooms

Outdoors

Pool sunloungers
Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Grab bar near toilet
In-room accessibility

Designated smoking areas

Room amenities

Bedroom

Air conditioning

Bathroom

Bath
Hairdryer
Private bathroom
Towels

Entertainment

Satellite channels
TV

Food and drink

Minibar

Desk
Phone
Safe (surcharge)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for EUR 60 per day.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

In-room safe fee: EUR 3.00 per day
Rollaway bed fee: EUR 60 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Front desk staff will greet guests on arrival.

We should mention

Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.

Property is also known as

Be Live Orotava

Be Live Orotava Hotel

Be Live Orotava Hotel Puerto de la Cruz

Be Live Orotava Puerto de la Cruz

Be Live Experience Orotava Hotel Puerto de la Cruz

Be Live Experience Orotava Hotel

Be Live Experience Orotava Puerto de la Cruz

Be Live Experience Orotava

Orotava Palace Hotel

Be Live Experience Orotava Tenerife/Puerto De La Cruz

Be Live Experience Orotava Hotel

Be Live Experience Orotava Puerto de la Cruz

Be Live Experience Orotava Hotel Puerto de la Cruz

Be Live Experience Orotava Reviews

7.6

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

10/10 Excellent

James

15 Jan 2024

Stayed 2 nights in Jan 2024

6/10 Okay

Ewan

Travelled with partner

2 Jan 2024

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

Dated property seriously in need of rennovation, adequate for needs, but should drop any pretence to be 4*. Wide breakfast selection, but quality is poor. Location however is fantastic.

Stayed 7 nights in Dec 2023

6/10 Okay

Christopher

Travelled with partner

20 Dec 2023

Liked: Cleanliness, staff & service, amenities

The property is in the best location being in the center of town and around 500m from the beach and around 40m from a large groceries shop. It is a very quiet area with great great landscaping theoughout the road. The staff are extremely helpfull and friendly during food service. The only let down was the food on the weekend , and it is a little run down in upper communal areas. For the the price you pay per night , it can not be beaten , we enjoyed our stay here and would happily stay again.

Stayed 9 nights in Dec 2023

4/10 Poor

ANAND

31 Mar 2023

Disliked: Amenities

Management is greedy. Safes are already in the rooms. Yet they charge for their use. They charge for changing towels. These are hidden charges. No amenities whatsoever. No tea coffee making facilities. They won't even lend a kettle. Staff is courteous but not helpful. Breakfast buffet has many things; none tasty. They don't even make omlette.

Stayed 5 nights in Mar 2023

10/10 Excellent

Martin

31 Jan 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, breakfast good. Rooms nice and with balcony.

Stayed 2 nights in Jan 2023

10/10 Excellent

Verified traveller

5 Dec 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 10 nights in Nov 2021

4/10 Poor

Verified traveller

Business traveller

23 Nov 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The location was great, friendly staff, and the breakfast buffet had a great selection. The only negative I have was the wifi. My entire stay my connection was going in and out and when it was connected it was very slow (5.8 mpbs download and 0.9 mpbs upload). Very hard to work with unreliable internet which made my stay difficult.

Stayed 5 nights in Nov 2021

2/10 Terrible

Verified traveller

24 Feb 2020

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The restaurant is in the basement and is filled with smoke due to insufficient ventilation. The food is worse then in any basic road side cafe. The mattress is lined with waterproof sheets, feels disgusting. It's outdated and needs a complete overhaul and refurbishment.

Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with partner

21 Jan 2020

Liked: Cleanliness, staff & service, amenities

The floors deco could do with an upgrade, also the beds were not that comfortable & mattresses needs upgrading.

Stayed 7 nights in Jan 2020

2/10 Terrible

Verified traveller

Travelled with family and small children

29 Aug 2019

Disliked: Staff & service, amenities, property conditions & facilities

This IS NOT a 4 star hotel. Not even close!! This is a dated and tired hotel with very poor facilities. The rooms are not anything like the pictures that are used to advertise this hotel and are very basic. The buffet food is basic to say the least. Very small selection and what there is is often cold and tepid. Most families i watched and spoke to struggled to find their kids anything to eat after a day or so. One family even resorted to eating at burger king across the road every day! The pool area is ok but there is virtually no entertainment for kids apart from 1 or maybe 2 short games of table skittles or aqua aerobics. The staff are very rude and are happy to keep you waiting at the pool bar so they can disappear into a stock room and chat on the phone. The only exception to this is Toni, an older guy, as when he is on the pool bar he cant do enough for you. After a week we really couldnt face this hotel anymore so i booked and paid for a seperate hotel via a different website and we moved to Costa Adeje for the last 3 days. The other issue you have when booking via expedia is you have no rep or support whilst in resort so when i complained to the hotel reception on the day we booked out we were told we needed to take our complaint up with expedia once we got home!!! The guy on reception was so rude to us and laughed at us when we said we were moving hotels. I would rate this hotel as a 2.5 star hotel at best. Do yourself a favour and book somewhere else!!!

Stayed 11 nights in Aug 2019

10/10 Excellent

Kirill

24 Jun 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with group

28 May 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Top value for money 3 min from the beach surrounded by shopping and cafes larger rooms vast assortment at meals and across the street from a supermarket. What more could anyone need?

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

15 May 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with group

12 May 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely outstanding value for money, very close to the beach, across the street from a shopping centre, pool area, larger rooms, and huge choices at meal times. Nothing else in this area comes with better value.

Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

3 Apr 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Very good hotel, clean and quiet. Central, walking distance to everything. Very helpful and positive staff :) Good food. Have vegetarian choises, not much food for vegans.

Stayed 1 night in Apr 2019

10/10 Excellent

Cristian

18 Mar 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great quality for the money

We stayed here for 2 nights in march and it was a very good choice . The hotel is located close to all the restaurants and shops and also close to the beach. The staff was good especially Sara who was very helpful and welcomingand gave us a room on the corner with a great view. The breakfast and dinner had a good variety of foods and drinks and were ok, but not great. We had to pay for a beer and a orange juice at dinner which was a bit odd.The beds were great, very comfortable with the mattress on the hard side . The parking was behind the hotel, had direct acces in it and costed around 12 euros per day. All in all a good quality/money report.

Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

11 Mar 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderfully located and well run. Clean, safe, across the street from a Mercadona supermarket with amazing food choices. Have been to this hotel three times and will return

Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with family

10 Mar 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel; thoroughly enjoyed my stay there. The food was good quality with a wide selection, the staff at reception were always on hand to help and offer advice, and the rooms were extremely comfortable and cosy. Great location as well; walking into Peurta de la Cruz takes only a few minutes - it’s a very well kept town with lots to do and plenty of places to eat.

Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

5 Mar 2019

Liked: Cleanliness, staff & service, amenities

Unbeatable value for money sizeable rooms located a 2 min walk to the waterfront promenade and outstanding choices at meal times

Stayed 3 nights in Mar 2019

8/10 Good

Andrew D.

28 Feb 2019

Loved every minute

Such a nice hotel we decided to stay with the same chain for our last week in Adeje and it is even better

Stayed 6 nights in Feb 2019

10/10 Excellent

Verified traveller

21 Feb 2019

Stayed 6 nights in Feb 2019

8/10 Good

Verified traveller

11 Feb 2019

Liked: Cleanliness

Disliked: Amenities

Free WiFi - is So bad it is NOT WORTH considering, you cant do anything at all with it! they have a Premium Wif fi that you pay for at 5 -10 euro a day which I did not bother to try and was expecting Free WiFi that worked! Large Air con fan/Cover was hanging down from the roof, look like it could fall out of the ceiling. Breakfast was OK but bacon was not crispy and dripping in grease, the scrambled egg was runny and mushy, there was no TOAST on offer, the cofee was nice from a coffee machine that you would possibly see at an airport that you put coins in. Power points in the hotel room are badly placed, no power points near the mirror in the bedroom area but instead the power points are put under the TV or one nexto the bed, however if you want to do your hair in front of a mirror you have to stand in the bathroom as there is a power point nexto the mirror in the bathroom. If your hotel room is facing the road and shops it will be very noisy at night, you will hear some strange train, bikes, cars, all through the night right up until 5am... Room Fridge is not good, it is very small and not cold enough if you want to use it for drinks. The bed was fantastic and the pillows also, I also found a high quality blanket in the large storage by the door with a spare pillow if needed.

Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Travelled with family and small children

2 Feb 2019

Liked: Cleanliness, staff & service

Staff and location excellent. Outdoor pool not heated (like most of Tenerife), so it is unusable. Buffet meals better than similar hotels - lots of variety and fresh, healthy food options. Overall great hotel for the price we paid.

Stayed 1 night in Jan 2019

4/10 Poor

Verified traveller

1 Feb 2019

Liked: Cleanliness, staff & service, room comfort

Disliked: Property conditions & facilities

Hotel was good .Pool are was being maintained.Pool was closed most time we were there .Emailed the company thinking maybe we would get some kind compensation as this main reason for booking hotel they were not interested.

Stayed 7 nights in Jan 2019