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3.8 out of 5

"We had a pleasant stay, the food was very nice, the location was good and the staff were very welcoming. The rooms and communal areas were all ver ... " More

By a verified traveller on Thu 29 Mar 2018

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Standard Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double Room, Sea View (2 Adults)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Single Room, Partial Sea View

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Double Room (3 adults)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room, Partial Sea View (3 adults)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Be Live Experience Orotava, you're just a quick walk from Lago Martianez Swimming Pools. Free WiFi in public areas, an outdoor pool and a restaurant are available.

  • Free WiFi
  • Enjoy a bite to eat at La Cascada Buffet, a buffet restaurant that serves local cuisine
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Within a 15-minute walk of Lago Martianez Swimming Pools and Plaza del Charco

Be Live Experience Orotava ratings based on 8 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Be Live Experience Orotava

Everyone (5) Couples (2) Family (1)
5 out of 5

Posted by on 15 May 2019

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5 out of 5
We had a pleasant stay, the food was very nice, the location was good and the staff were very welcoming. The rooms and communal areas were all very modern, only down side was the small swimming pool, which wasn't an issue for us we spent time at the nearby lagoon.

Posted by on 29 Mar 2018

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3 out of 5

Posted by on 25 Feb 2024

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3 out of 5
Very not happy with this hotel. The people and the food are OK but the room is absolutly not like on the picture. The door on the balcony can't be locked, the bathroom is small and when there is music in the bar it's very noisy until late in the night and it's difficult to sleep. This hotel looks old and very need a renovation . SURE NOT A 4 STARS , just 2 . I really not recommanded

Posted by on 4 Jan 2024

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3 out of 5
Pidin asumisen rauhallisuudesta.En pitänyt huoneen ja etenkin kylpyhuoneen ahtaudesta ja epäkäytännöllisyydestä.Kaipaa päivitystä tälle aikakaudelle.Hotelliesitteessä mainostettiin huonetta 30 neliöiseksi,mutta parveke mukaanlaskettuna lähelle voisi ehkä päästä.

Posted by on 19 Feb 2020

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3 out of 5

Posted by on 17 Jan 2019

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5 out of 5
Ihan Ok kauttakulku matkalaiselle. Respan väki todella ystävällistä. Aamiaisella emme ole vielä käyneet.

Posted by on 15 Jan 2019

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3 out of 5

Pariskunnan aktiiviloma

Hotelli oli ihan ok. Perus siisti, mutta huoneet olivat hieman elämää nähneet. Hotellin uima-allas todella siisti ja viihtyisä. Hyvä palvelu yleisesti.

Posted by on 30 Mar 2016

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All-inclusive Details

All-inclusive room rates at Be Live Experience Orotava are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at Be Live Experience Orotava are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Be Live Experience Orotava offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 6456 square feet (600 square metres) and includes a conference centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Be Live Experience Orotava. Smoking is allowed in designated areas at this 4-star Puerto de la Cruz hotel.

  • 236 guestrooms or units
  • Conference rooms
  • 6456 sq ft of conference space
  • 600 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Be Live Experience Orotava offers 236 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Private balcony
  • Minibar
  • Television
  • Satellite channels
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

La Cascada Buffet – This buffet restaurant specialises in local cuisine and serves breakfast, lunch and dinner.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • Online penalty collection

Hotel Names

  • Be Live Orotava
  • Be Live Orotava Hotel
  • Be Live Orotava Hotel Puerto de la Cruz
  • Be Live Orotava Puerto de la Cruz
  • Be Live Experience Orotava Hotel Puerto de la Cruz
  • Be Live Experience Orotava Hotel
  • Be Live Experience Orotava Puerto de la Cruz
  • Be Live Experience Orotava
  • Orotava Palace Hotel
  • Be Live Experience Orotava Tenerife/Puerto De La Cruz
  • Be Live Experience Orotava Hotel
  • Be Live Experience Orotava Puerto de la Cruz
  • Be Live Experience Orotava Hotel Puerto de la Cruz

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
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