Tropical

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Dates

December 2024

January 2025

Free cots/infant beds, free WiFi, bed sheets

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar

24/7 front desk

Pool

Laundry

Free WiFi

Restaurant

Explore the area

Calle Puerto Viejo, 1, Puerto de la Cruz, CN, 38400

Plaza del Charco
2 min walk
Restaurante el Pescador
1 min walk
Chimisay
27 min drive
Tenerife (TFS-Tenerife South)
71 min drive

Room options

Double Room (2 pax)

30 sq m
Sleeps 2
2 Twin Beds

Double Room, Balcony (2 pax)

30 sq m
Sleeps 2
2 Twin Beds

Studio (1 pax)

30 sq m
Sleeps 1
1 Twin Bed

Double Room Single Use, Balcony (1 pax)

30 sq m
Partial ocean view
Sleeps 1
1 Twin Bed

Similar properties

Pool

Kitchen

Free WiFi

Laundry

for 1 apartment

includes taxes & fees

5 Jan - 6 Jan

About this property

Hotel with a rooftop terrace, steps from Plaza del Charco

Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a rooftop terrace, a meeting room, and concierge services. Limited housekeeping is available.

Tropical offers 35 accommodations with complimentary toiletries. This Puerto de la Cruz hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations. Cribs/infant beds (complimentary) are also available. Housekeeping is provided on weekdays only.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Tropical, you're just a quick walk from Plaza del Charco. Free WiFi in public areas, an outdoor pool, and a restaurant are available.

Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Take a swim in the outdoor pool
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Steps from Plaza del Charco and 11 minutes by foot from Garden Beach

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a rooftop terrace, and a vending machine are also featured at Tropical.

For a fee, guests can enjoy buffet breakfast daily.

Onsite venue - This buffet restaurant serves breakfast, lunch, and dinner.

Onsite venue #2 - This bar serves light fare only.

Languages

English, German, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available
Free off-site parking within 1969 ft

Food and drink

1 restaurant
1 bar

Things to do

Outdoor pool

Family friendly

Free cots/infant beds
Laundry facilities
Outdoor pool

Conveniences

Lift
Front-desk safe
Vending machine

Guest services

24-hour front desk
Concierge services
Dry-cleaning service
Housekeeping (weekdays only)
Laundry facilities
Luggage storage
Tour/ticket assistance

Business services

A meeting room

Outdoors

Rooftop terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Well-lit path to entrance
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)

TV in lobby

Room amenities

Bedroom

Bed sheets
Free cots/infant beds

Bathroom

Free toiletries
Private bathroom
Shower/bath combination
Towels

Entertainment

Food and drink

Griddle

Phone
Safe (surcharge)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Late check-out is available for a fee (subject to availability)
In-room safe fee: EUR 2 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Front desk staff will greet guests on arrival.

We should mention

Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Tropical Hotel Puerto de la Cruz

Tropical Puerto de la Cruz

Aparthotel Tropical Hotel Puerto de la Cruz

Aparthotel Tropical Hotel

Aparthotel Tropical Puerto de la Cruz

Aparthotel Tropical

Aparthotel Tropical Tenerife/Puerto De La Cruz

Tropical Hotel

Aparthotel Tropical

Tropical Puerto de la Cruz

Tropical Hotel Puerto de la Cruz

Tropical Reviews

7.0

Good

7.6/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

2/10 Terrible

Barrington

8 Nov 2023

Disliked: Staff & service

The property was about 100 km away from where it was advertised...SCAM ADVERTISING!!!

Stayed 2 nights in Nov 2023

2/10 Terrible

Verified traveller

Travelled with partner

27 Jun 2021

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Nem azt a szobát kaptam, amit vásároltam!

Stayed 5 nights in Jun 2021

8/10 Good

Michelle

28 Jan 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central hotel

I had a budget room but there were other options with balcony. No foyer to sit in. Breakfast good with plenty of variety. The kitchen in the apartment option was pretty poor. Good central location, so noisy. Nice roof top terrace with tiny pools.

Stayed 7 nights in Jan 2020

6/10 Okay

Muriel

26 Oct 2019

Liked: Cleanliness

Well located- get what you pay for.

If you want a budget apartment in the centre of old Puerto de la Cruz, then this could work for you. Good points; 1.space- we had a bedroom kitchenette, balcony (note- not all rooms have balconies) and bathroom; 2.Efficient lift (only one) and level access; 3.24 hour reception desk with a willingness to solve problems; 4.Cleaning at high standard- in room cleaning 6 days per week (not Sundays) and pleasant, accommodating staff; 5.Excellent location. Not so good points 1.Could do with some refurbishment; 2.Restaurant always looked closed- saw ONE person taking breakfast on our 18 day holiday; 3.Swimming pool extremely tiny 4.No soft seating i.e. no arm chairs/sofas either or small space at reception; 5. kitchen equipped with microwave and hob, but ovens out of use. 6.No air-conditioning or fans.

Stayed 18 nights in Oct 2019

8/10 Good

TERRY

28 Jan 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Penthouse suite.

Upon checking in was switched to the Park Plaza Hotel and allocated a room on the hotel roof next to the pool. Very peaceful as this was the only room on that level. Very handy for all the bars and restaurants in the area.

Stayed 7 nights in Jan 2019

4/10 Poor

Verified traveller

Travelled with partner

25 Jan 2019

Disliked: Staff & service, amenities

Whatever it say when we reserved was not there. No balconey .the sheets so old .very cold at night and heating . The elevater most the days was out of order .the noise construction until very lait in the night . The front desk girl she is very bad

Stayed 6 nights in Jan 2019

2/10 Terrible

Gemma

3 Jan 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXTREMELY unsatisfactory and unprofessional.

The hotel was highly unsatisfactory. We arrived at the hotel to find no towels placed into the room. The room itself was extremely dated. The beds were incredibly firm and as dated as the room itself. The sheets were not white and of questionable cleanliness. When we asked for towels, the desk told us that the cleaning ladies would enter our room (when we were not there, but our bags were) to place some in the bathroom. After returning to take showers, we realized that the room did not have a hair dryer like it was listed on their website. At first we were told that we should come to the front desk to get one. When we went downstairs, they said that they did not have it and would send it up with a cleaning lady later. We waited for half of an hour and called the front desk again. They claimed that they had left it in the room, which they had not, with an increasingly annoyed tone. We returned to the front desk and were told that there was NO hairdryer included with the room. We showed them that a hair dryer was listed on their website. They claimed that that was a mistake, they will be contacting their website producer to change that and that they had placed one in our room now. Previously, the cleaning lady had placed our hairdryer in the OTHER room 207. Seeing as the hotel is two hotels in one, with repeating room numbers, they had placed it in the wrong room. Meaning they had entered ours and another guests room many times without the guests present.

Stayed 1 night in Jan 2019

10/10 Excellent

Marian

30 May 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Tropical, Plaza del Charco

Tropical is an old hotel in Plaza del Charco, doesn't look much from outside, and dated inside, but clean, comfortable beds and friendly staff. Location is very lively, all day and loud music in the cafe bar below at night. Depends how you look at it, for me free entertainment, I love it, but not for people who like quiet locations.

8/10 Good

George

5 Apr 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Peter, Suffolk, England

16 Mar 2017

Liked: Staff & service

Disliked: Cleanliness, room comfort

close to everything

Bed uncomfortable, no balcony, pool on topof 7th floor, breakfast good,excellent location.

4/10 Poor

Lillian

28 Sept 2016

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room cleaned 6 days a week

The hotel was very basic but the staff were helpful kitchen was only very basic not. What we were expecting

10/10 Excellent

John, Nova Scotia

14 Jun 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location, Good Value.

This turned out to be a great hotel. We stayed in this hotel for 3 nights. Puerto is not new to us, and we chose it because of its location…..very central. It is very clean, and all staff that we met were very friendly. It serves a great buffet breakfast. The rooms spacious and well equipped. During our stay we used the roof top pool once, and it appeared that they were re-constructing a second pool almost adjacent to it. For a 3 star hotel its better than most. We will return.

6/10 Okay

Brian, Callao Salvaje

5 Apr 2015

Liked: Cleanliness

Out and about town

Birthday celebration for two nights. Did not initially get the room we had hoped for (we have stayed there before) but know now which room/floor to ask for next time.

2/10 Terrible

Verified traveller

11 Jun 2013

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad hotel

The hotel is not clean. The costumer attention is poor.

6/10 Okay

LAURENCE

11 Nov 2023

Liked: Cleanliness, staff & service

Découverte de Tenerife

Hotel joli à l'extérieur mais les chambres sont vieilles.

Stayed 1 night in Nov 2023

6/10 Okay

Mette

Travelled with group

13 Apr 2022

Liked: Staff & service

Disliked: Cleanliness

Dårlig senger. Dårlig renhold.

Stayed 21 nights in Mar 2022

8/10 Good

Jannie

13 Jan 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pænt og rent

Central beliggenhed, med rimelig størrelse på værelset. Smart at køkken delen er gemt bag døre. En smal altan med 2 stole. Sød og rar betjening og pænt rent. God gåafstand til det meste af byen.

Stayed 14 nights in Dec 2021

10/10 Excellent

roberto

23 Oct 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Esperienza positiva ottima struttura

Stayed 3 nights in Oct 2021

8/10 Good

Mette

16 Jul 2021

Stayed 17 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner

4 Apr 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Vistas increíbles y genial trato. Repetiré sin duda

Stayed 3 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family

28 Jan 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2021

6/10 Okay

Verified traveller

4 Oct 2020

Stayed 7 nights in Sep 2020

6/10 Okay

Verified traveller

4 Oct 2020

Stayed 7 nights in Sep 2020

6/10 Okay

Jose, Coruña

Travelled with partner

30 Sept 2020

Liked: Staff & service

Disliked: Cleanliness

Calidad precio aceptable. La gente de recepcion muy amables, las instalaciones mejorables en muchos aspectos, la limpieza de habitaciones muy por encima. Que menos que pasar una escoba al balcon y un trapo al espejo del baño. Ubicacion buena, en las fechas que fuimos y por el tema covid, tranquilidad absoluta.

Stayed 7 nights in Sep 2020