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"I often stay here when visiting puerto due to its location . The rooms are not modern and lack and major comforts .the couches are uncomfortable and p ... " More

By a verified traveller on Sat 16 Sep 2017

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Economy Studio (1 adult)

Bed Count 2 Twin Beds Maximum Occupancy 1 Max

Studio, Terrace (1 adult)

Bed Count 2 Twin Beds Maximum Occupancy 1 Max

Standard Studio

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Studio (1 adult and 1 child)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Studio (1 adult)

Bed Count 2 Twin Beds Maximum Occupancy 1 Max

Studio, Terrace

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the overall property condition at Apartamentos Be Smart Florida Plaza. During your stay, you're just a quick walk from Plaza del Charco. You'll find features such as free WiFi in public areas, plus an outdoor pool and dry cleaning service. This comfortable apartment building has 132 apartments over 3 floors. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.

  • Each apartment offers a kitchenette, cable TV and a fridge
  • Free Wi-Fi (speed: 25+ Mbps)
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 3-minute walk from Plaza del Charco and 15 minutes on foot from Lago Martianez Swimming Pools

Apartamentos Be Smart Florida Plaza ratings based on 24 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Apartamentos Be Smart Florida Plaza

Everyone (12) Couples (7) Family (2) Friends (1) Other (1)
3 out of 5

Location is amazing for travelers !

I often stay here when visiting puerto due to its location . The rooms are not modern and lack and major comforts .the couches are uncomfortable and perhaps a darker colour would have been better due to stains showing . The beds are comfortable but missing a quilt , instead there is a bed throw which I know are not changed after each visit and linen covers . You can also Use a wooden blanket in room again not sure these Are changed after each visit. The hotel is basic and I would recommend asking for a front room over plaza and not the side rooms . Mine was opposite a music school who sounded like a soundtrack for a sience fiction film from 20 hours until 24 hours ! Big brass band very loud and noisy !

Posted by , from tenerife on 16 Sep 2017

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5 out of 5

Ideal place for a family stay

The place is very stylish and with a charcter and style , not just a beton box. The room was big and very clean. There was a full equipped kitchen, so no problem for food for kids (baked pizza).Location is closed to everything, walking distance. The stuff was very helpfull. There is no air con , but end of September was hot too hot. Did not enjoy the roof pool which looked nice, due to busily exploring the city.

Posted by on 8 Oct 2015

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5 out of 5

Beautiful hotel in a fantastic quaint perfect location

Very enjoyable and relaxing .. Loved it !! Want to come back !!

Posted by on 8 Jan 2015

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3 out of 5

Posted by on 25 Mar 2020

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Comment from Hotel Management

8 Apr 2020 by Be Smart Florida Plaza

Estimado cliente, Muchas gracias por su visita y será un placer para nosotros, volver a recibirle nuevamente Atentamente, Juan Carlos Hdez. Torres Jefe de Recepción

2 out of 5
- Huoneistoon ei kuulunut parveketta vaikka oli annettu ymmärtää , että parveke olisi - Huoneisto oli kylmä ja katto kupruili kosteusvaurioista - Siisteys ok ja henkilökunta yställistä

Posted by on 17 Mar 2020

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Comment from Hotel Management

8 Apr 2020 by Be Smart Florida Plaza

Dear guest, Thank you very much for your comments and for your stay at Be Smart Florida Plaza. We would like to remark that for having a balcony you must book it, it´s not a question of making a request. For your next stay, don´t hesitate to contact us prior your arrival to help you in anything you need. Kind regards Juan Carlos Hdez. Torres Reception manager

3 out of 5
Pettymys oli, että ebookers'in sivuilla huonekuvauksessa väitettiin huoneessa olevan parvekkeen,mikä tosiasiassa oli käyttökelvoton ulkoerkkeri. Itse hotelli alkaa olla melko nuhjautunut, mutta kuitenkin vielä kelvollinen loman viettoa varten. Ruoanlaitto- ja ruokailuvälineet vähän kyseenalaiset ja niitä varten olisi syytä olla 'Fairyä' ja pyyhe - ei ole järkevää ostaa Fairy-pulloa lyhyen loman ajaksi.

Posted by on 16 Dec 2019

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Comment from Hotel Management

21 Jan 2020 by Be Smart Florida Plaza

Dear guest, Thank you for the time you took to write a review regarding your stay in Be Smart Florida Plaza. We are sorry to know that there was a missunderstanding between you and your provider. We always recomend to call directly to the stablishment in case of any doubt.We would like to welcome you again and make you change your mind about us, so we are 24 hours at your disposal for any queries. Best regards, Juan Carlos Hdez. Torres Reception manager

4 out of 5

Posted by on 3 Dec 2019

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Comment from Hotel Management

9 Dec 2019 by Be Smart Florida Plaza

Dear Guest, Thank you for your stay in Be Smart Florida Plaza Apartments. We are very glad you had enjoyable holidays with us and are hoping to have yet another opportunity to welcome you. Kind regards, Juan Carlos Hernández Torres Reception manager

3 out of 5
Jääkapin ovenkahva puuttui Käytävän matto oli likainen

Posted by on 30 Mar 2019

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Comment from Hotel Management

30 Apr 2019 by Be Smart Florida Plaza

Dear Guest, Firstly, we would like to express our sincerest gratitude for your trust and loyalty to Be Smart Florida Plaza Apartments. It is a great pleasure to read, that you had a pleasant stay among us. Kind regards, Juan Carlos Hdez. Torres Reception manager

3 out of 5
Hinta/laatusuhde ilmeisesti paikallaan. Sijainti on loistava ja katolla sijaitseva allasosasto ihan jees. Hotelli kulunut, välineistö huoneistossa kehno ja petivaatteet sekä pyyhkeet rikki. Kaupungin syke sekä naapureiden äänet kuuluvat jopa häiritsevästi, mutta sijainnin kustannuksella. Siivous toimi moitteettomasti ja henkilökunta avuliasta.

Posted by on 25 Mar 2019

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Comment from Hotel Management

30 Mar 2019 by Be Smart Florida Plaza

Arvoisa vieras, Se on ollut todella ilo ottaa sinut vieraillemme, ja olemme erittäin iloisia siitä, että olette nauttineet nautinnollisesta kokemuksesta kanssamme.   Olemme kiitollisia siitä, että luotatte meihin valitsemalla Be Smart Florida Plaza -huoneistot lomallesi ja ajaksi, jonka olet varannut jakamaan kokemustasi kanssamme ja muiden matkailijoiden kanssa verkossa. Kiitos vielä kerran panoksestanne, olemme jo innolla ilo saada sinut jälleen meille niin kaukaisessa tulevaisuudessa. Ystävällisin terveisin, Juan Carlos Hernández Torres vastaanottaja

3 out of 5
Siivouksen taso heikko. Loistava sijainti. Auringonotto- ja allasalue mukava, mutta aurinkotuolien patjat kulahtaneet, kuten koko hotelli.

Posted by on 10 Mar 2019

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About the Apartamentos Be Smart Florida Plaza

Location Calle Puerto Viejo, 30, Puerto de la Cruz, Tenerife 38400

Property Features

As a guest of Apartamentos Be Smart Florida Plaza, you'll find an outdoor pool, a terrace, and tour/ticket assistance. WiFi is free in public spaces. Apartamentos Be Smart Florida Plaza also features laundry facilities, dry cleaning/laundry services, and a lift. This 3-star Puerto de la Cruz apartment is smoke free.

  • 1 building
  • 132 guestrooms or units
  • 3 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Wireless internet access

Parking

Free parking nearby

Room Amenities

Apartamentos Be Smart Florida Plaza offers 132 accommodations. Cable televisions are provided. Accommodation at this 3-star apartment has kitchenettes with fridges, stovetops and kitchenware and utensils. Bathrooms include a combined bath/shower unit. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

  • In-room kitchenette
  • Television
  • Cable channels
  • Fridge
  • Oven
  • Stovetop
  • Kitchenware
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer available
  • Safe (surcharge)
  • Telephone
  • Desk
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or cupboard

Nearby Activities

Recreational amenities at the apartment include an outdoor pool.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash.

  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Debit cards
  • Property confirms they are implementing guest safety measures
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: EUR 2.40 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Florida Plaza Apartmentos
  • Florida Plaza Apartmentos Aparthotel Puerto De La Cruz
  • Florida Plaza Apartmentos Puerto De La Cruz
  • Apartamentos Be Smart Florida Plaza Apartment Puerto De La Cruz
  • Apartamentos Be Smart Florida Plaza Apartment
  • Apartamentos Be Smart Florida Plaza Puerto De La Cruz
  • Apartamentos Be Smart Florida Plaza
  • Apartamentos Be Smart Florida Plaza Apartment
  • Apartamentos Be Smart Florida Plaza Puerto de la Cruz
  • Apartamentos Be Smart Florida Plaza Apartment Puerto de la Cruz

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in January and close in December.
  • Registered guests are the only ones allowed to be in guestrooms.
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