Apartamentos Alta

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Dates

December 2024

January 2025

Overview
Prices
Location
Amenities
Policies

Good

Popular amenities

Parking available

Pool

Kitchen

Outdoor space

Free WiFi

Explore the area

Calle Aguilar y Quesada 5, Puerto de la Cruz, Tenerife, 38400

Martianez Shopping Centre
1 min walk
San Telmo Promenade
4 min walk
Playa Martianez
4 min walk
Santa Cruz de Tenerife (TFN-Tenerife North)
25 min drive

Room options

Standard Apartment, 2 Bedrooms

40 sq m
2 bedrooms
1 bathroom
Sleeps 4
4 Twin Beds OR 1 Double Sofa Bed

Blackout curtains, free cots/infant beds, free WiFi, bed sheets

Standard Apartment, 1 Bedroom

20 sq m
1 bedroom
1 bathroom
Sleeps 3
2 Twin Beds

Apartment, 1 Bedroom (Triple)

1 bedroom
1 bathroom
Sleeps 3
2 Twin Beds OR 1 Double Sofa Bed

Apartment, 2 Bedrooms (5 Adults)

2 bedrooms
1 bathroom
Sleeps 5
2 Double Sofa Beds OR 4 Twin Beds

Similar properties

Pool

Kids pool

Free WiFi

Breakfast available

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About this property

Aparthotel in Puerto de la Cruz with a rooftop terrace and an outdoor pool

An outdoor pool, a rooftop terrace, and self parking are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, a library, tour/ticket assistance, and a TV in a common area are onsite. Each apartment provides a TV with satellite channels, plus a kitchen with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like a sitting area and a coffee/tea maker, and other amenities include free WiFi and a balcony.

Apartamentos Alta offers 30 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Accommodations offer separate sitting areas and include dining tables. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs.

This Puerto de la Cruz aparthotel provides complimentary wireless Internet access. Satellite television is provided.

Recreational amenities at the aparthotel include an outdoor pool.

During your stay at Apartamentos Alta, you're just a quick walk from Martianez Shopping Centre. You'll find features like free WiFi in public areas, plus an outdoor pool and a rooftop terrace. Built in 1998, this comfortable aparthotel has 30 apartments on 7 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.

Each apartment offers a kitchen, a balcony, and a sitting area
Free WiFi
Self parking available for a fee
Take a swim in the outdoor pool
Amenities include a multilingual staff, an elevator, and a rooftop deck
Steps from Martianez Shopping Centre and 4 minutes by foot from San Telmo Promenade

As a guest of Apartamentos Alta, you'll find an outdoor pool, a rooftop terrace, and a library. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and a television in a common area are also featured at Apartamentos Alta. Parking is available for a fee.

This 3-star Puerto de la Cruz aparthotel is smoke free.

Languages

English, Spanish

Property amenities

Pool/Spa

Outdoor pool

Internet

Free WiFi

Parking and transport

Self parking on site (EUR 7 per day)
On-site car hire

Family friendly

Free cot/infant bed

Kitchen

Fridge
Stovetop
Microwave
Coffee/tea maker
Toaster
Cookware/dishes/utensils

Dining

Dining table

Bedrooms

Bed sheets provided

Bathrooms

Bath
Hairdryer
Towels provided

Living spaces

Library
Sitting area

Entertainment

18-inch TV with satellite service
TV in a common area

Outdoor areas

Balcony
Rooftop terrace
Terrace

Pets

No pets allowed

Suitability/Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible (with limits)
Smoke-free property

Services and conveniences

Tour/ticket assistance
Multilingual staff
Phone
Luggage storage
Blackout curtains
Safe (surcharge)

Location highlights

Near the boardwalk
In the city centre

Things to do

Theme parks nearby

Safety features

Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated that there is a smoke detector on the property)
Security system

General

30 rooms
7 floors
1 building
Built in 1998

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 3:00 PM)

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Self parking fee: EUR 7 per day
In-room safe fee: EUR 2 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated there is a smoke detector on the property

Safety features at this property include a security system

This property is professionally cleaned

This property's front desk is open during the following times:

Monday - Friday: 9:00 AM - 3:00 PM

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Apartamentos Alta

Apartamentos Alta Aparthotel

Apartamentos Alta Aparthotel Puerto de la Cruz

Apartamentos Alta Puerto de la Cruz

Apartamentos Alta Hotel Puerto De La Cruz

Apartamentos Alta Tenerife/Puerto De La Cruz

Apartamentos Alta Aparthotel

Apartamentos Alta Puerto de la Cruz

Apartamentos Alta Aparthotel Puerto de la Cruz

Apartamentos Alta Reviews

7.6

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

8/10 Good

Geraldine

Travelled with family

2 Mar 2022

Liked: Cleanliness, amenities, property conditions & facilities

The apartments are in a good location and the staff are helpful. It had basic but comfortable furnishings and was spacious with a large balcony. Any problems were dealt with quickly. Shame about the view of the derelict building opposite, but guess they can't do much about that! All in all good value for a central stay if you don't need or want luxury.

Stayed 7 nights in Feb 2022

10/10 Excellent

raymond

23 Dec 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

second stay for us at alta apts. best value in puerto de la cruz.

Stayed 25 nights in Nov 2018

10/10 Excellent

Ronald

4 Nov 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy holiday

We have stayed at the Alta Apartments many times.It is basic but clean and friendly The location is perfect for everything. we will be pleased to go there again.

Stayed 21 nights in Oct 2018

8/10 Good

Cassandra

27 Oct 2018

Liked: Cleanliness, staff & service, room comfort

Disliked: Property conditions & facilities

Location, staff, value for money amazing, but the apartments are tired and need updating.

Stayed 7 nights in Oct 2018

6/10 Okay

Verified traveller

3 Aug 2018

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 20 nights in Jul 2018

10/10 Excellent

elaine, UK

25 Jul 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

Great apartments, plenty of space and loads of storage. Great location, just meters away from the beach and loads of restaurants and bars near by to choose from. A large supermarket literally right across the road making it convenient for self catering.

Stayed 4 nights in Jul 2018

8/10 Good

sue, midlands

13 May 2018

Liked: Cleanliness, staff & service, room comfort

freindly and helpful staff, nice spacious apartment, cleaner daily with fresh towels, beds made and linen changed every 2/3 days, would go again, only con is it is dated but to me it is not a problem

Stayed 14 nights in Apr 2018

8/10 Good

Neal, London, England

28 Nov 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb location and staff even if a little basic

Ticked every box - location, staff, amenities but just a little bit basic- however this didn’t spoil our trip one bit. Nice big airy apartment with huge balcony and small kitchenette. Spotlessly clean and beds very comfy. A superb location for the Lido or town- not even 5 min walk. Would definitely go again.

Stayed 4 nights in Nov 2017

6/10 Okay

Abi, london

7 Jul 2017

Liked: Staff & service

Convenient hotel, close to the beach and shops.

We had a lovely time. Friendly staff who are always willing to help.

Stayed 7 nights in Jun 2017

10/10 Excellent

Anne

19 May 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brillant as always great staff clean large rooms

8/10 Good

Verified traveller

6 May 2017

Liked: Cleanliness, staff & service

Disliked: Room comfort

Value for money, Great location

I would recommend this hotel anytime. Ideal location, all local facilities around, and the apartment was well maintained. Parking was a nightmare as the place was very steep and cramped, and you need to pay extra. Pool wasn't very clean! But overall, I'd stay there again as it was a great value for money.

8/10 Good

toyin, Kent

19 Aug 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed at Alta for 10 days. Positives close to the city centre, martianez pools walking distance, opposite Marcadona supermarket, cleaned daily, staff very friendly and very approachable, spacious accommodation. Negatives bed a little bit uncomfortable, breakfast not very exciting. No variety. In all we enjoyed our stay at Alta.

8/10 Good

Verified traveller

10 Jul 2016

Liked: Cleanliness, property conditions & facilities, room comfort

Good apartment for reasonable price

Nice apartment, close the sea

4/10 Poor

Muhammad, Barcelona

5 Mar 2016

Disliked: Cleanliness, property conditions & facilities, room comfort

No wifi in rooms. Beds / Mattresses very poor condition and uncomfortable.

10/10 Excellent

Ronald, Downham market

26 Nov 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We have stayed at these apartments many time and love the staff who are very friendly and helpful, Nothing is to much trouble for them. It is central and close to all shops and restaurants. We will definitely stay there again.

6/10 Okay

Verified traveller

4 Nov 2015

Liked: Cleanliness

quite good for the price

not a luxury hotel, but quite good for the price. good space suite with fridge, stove, dishes etc. for under $40/night. hotel is very close to supermarket, restaurants, and town beach. Had slight problems with room service, but they were resolved. WiFi is free but available only near the front desk.

6/10 Okay

Barbara

12 Sept 2015

Liked: Room comfort

Disliked: Cleanliness, property conditions & facilities

8/10 Good

Brian, Brentwood Essex

4 Jun 2014

Liked: Cleanliness, staff & service, room comfort

Great vale for money

A basic apartment in Puerto de la Cruz right opposite the Pyramides sentre which house Puerto's largest supermarket. The Staff were great particularly the maid who didnt speak a word of Ingles but we managed to surprisingly communicate very well with my basic Espanol.

8/10 Good

Stace, London

2 Jun 2014

Liked: Staff & service, room comfort

Surfer Haven

My housemates and I booked a one bedroom apartment for a week and were pleasantly surprised upon arrival. Good size rooms, lovely staff (particularly the cleaner) and ideal location next to the beach and within walking distance of the old town and some great restaurants. Restaurant/bar was closed when we visited so can't comment and we were so close to the beach that we didn't really spend much time pool side however it was a very clean pool and sun lounging areas caught the sun for most of the day. Flanked on almost all sides by supermarkets it wasn't too hard for us to source some fresh produce to cook with.

8/10 Good

Hoshi, Scotland

13 Sept 2013

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in a good location

The hotel is in a good location right next to the centre of Puerto de la Cruz, but also near one of the main roads out of the city so it was easy to drive to and from. The apartment was quite basic, but spacious and clean. Staff were very friendly and helpful. One of the girls at the reception gave us a lot of good advice on things to see and do on the island. The only negative thing really was that the underground parking was slightly terrifying! There is an extremely steep hill leading down to it and it's very narrow inside with scrapes on every pillar and corner from previous cars. If you're planning to drive here, I'd recommend renting a small car! Otherwise, it looked like there was free parking about 10-15 mins walk away at the foot of the Hotel Semiramis.

8/10 Good

Sylvia, Surrey united kingdom

2 Mar 2013

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good value for money

Good clean and good value for money. Good supermarket across the road. Staff very helpful

6/10 Okay

Rob

16 Feb 2013

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Got what we paid for. .

A basic but comfortable hotel. We had 4 nights here and its only a short walk into the main town. Parking was tricky in the very tight underground car park and that was an additional 5 Euros a night. Staff were friendly and helpful.

8/10 Good

Linda

28 Sept 2012

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Location

This is our second stay in the Alta Apartments, we were there for a month last year in September and 17 nights this September. We emailed the Apartments prior to our visit requesting a particular side for our room with a corner balcony like we had the previous year and they were kind enough to give us the same room. It felt like coming home. The one bedroom apartments are spacious but a little basic but it suited us and we would go back again. The maid came into clean every day and changed the towels as often as we wanted. The pool is a little small and loses the sun on it around 4pm, but most of the time it was quiet and if we wanted more sun we went to a place the locals use called San Telmo which is a stoney cove but the sea was lovely and ideal for snorkling. The Apartments are just across the road from the Martinez which is the local shopping centre. It has a supermarket with very reasonable prices for food, drink, toiletries etc. Would recomend taking a travel kettle and mugs if you like a decent size cup of tea or coffee and a corkscrew if you like wine. Staff are freindly and can't fault them. Can't wait to go back!!

6/10 Okay

sharlene, london

16 Aug 2010

Okay for a week!

The apartments were very spacious and basic but comfortable to meet needs. However, you had to pay 3 euro's per day to watch television, and none of which were in English. The hotel had no WIFI and had not much to offer in terms of activities. Staff very pleasant. Breakfast was lovely and was what we expected.

10/10 Excellent

Inger

15 Jan 2024

Liked: Cleanliness, room comfort

Kommer gerne tilbage til dette hotel.

Særdeles venligt og kompetent personale. Super gode senge og ellers ok men enkelt udstyret. Udsigten kedelig og kun sol i hjørnet på terrassen i ca 35 min. Beliggenheden perfekt, og det var fred og ro. Ingen trafikstøj eller støj fra barer eller naboer.

Stayed 4 nights in Jan 2024