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Plaza Poblana

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Plaza Poblana

Terrace/patio
Front of property
Terrace/patio
Executive Room
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Room service
    Room service
  • Parking included
    Parking included

Explore the area

Map
Boulevard Norte No. 4212, Col. Las Cuartillas, Puebla, PUE, 72050
  • Galerías Serdán
    4 min drive
  • Zona Histórica de los Fuertes
    5 min drive
  • Fort Loreto
    6 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    33 min drive

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room

Executive Room

Executive Room

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 2 Queen Beds

Executive Double Room, 2 Queen Beds

Executive Double Room, 2 Queen Beds

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Budget Double Room

In-room safe, free WiFi, bed sheets, wheelchair access

Budget Double Room

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Single Room

In-room safe, free WiFi, bed sheets, wheelchair access

Basic Single Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Plaza Poblana

Hotel with free parking, near Fort Loreto
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a business center, and conference space.
Plaza Poblana offers 182 accommodations with safes and complimentary bottled water. 32-inch LED televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Puebla hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Our customers tell us they enjoy the helpful staff at Plaza Poblana. During your stay, you'll be close to Fort Loreto. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy a bite to eat at La Cocina Poblana, a family restaurant that serves Mexican cuisine
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 5-minute drive from Puebla Convention Center and 5 minutes from Michin Puebla Aquarium
  • Cats and dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

WiFi is free in public spaces. A terrace, a vending machine, and multilingual staff are also featured at Plaza Poblana. Self parking is free.

This 3.5-star Puebla hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:30 AM.
La Cocina Poblana - This family restaurant specializes in Mexican cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
EL POTRO - This bar overlooks the pool. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:30 AM: MXN 170 for adults and MXN 100 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • La Cocina Poblana
  • EL POTRO

Things to do

  • Shopping

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels

Food and drink

  • Free bottled water

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 265.00 per pet, per day, plus a deposit of MXN 265.00 per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 170 for adults and MXN 100 for children
  • Pet deposit: MXN 265.00 per day
  • Pet fee: MXN 265.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in smoking rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Plaza Poblana
Hotel Plaza Poblana Puebla
Plaza Poblana
Plaza Poblana Puebla
Plaza Poblana Hotel
Plaza Poblana Puebla
Plaza Poblana Hotel Puebla

Plaza Poblana Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 210 out of 515 reviews" "
Rating 8 - Good. 168 out of 515 reviews" "
Rating 6 - Okay. 83 out of 515 reviews" "
Rating 4 - Poor. 35 out of 515 reviews" "
Rating 2 - Terrible. 19 out of 515 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Bernabe

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unsafe, it had bed bugs in the room
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Water never got fully hot. Luke warm at best. They have a bell hop and are accommodating but the water issue and the sheets were very stiff.
Stayed 1 night in May 2024

2/10 Terrible

Maribel, San Francisco

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Fidia

Liked: Cleanliness, staff & service, property conditions & facilities
The attendant was a very pleasant lady , as the rest of the crew. I will be back again
Stayed 1 night in Feb 2024

4/10 Poor

Hancher

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

2/10 Terrible

Hancher

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
they sent someone to clean my room with my permission I got about 1500 pesos on my bed they took it, that’s really disrespectful to me
Stayed 1 night in Jan 2024

8/10 Good

Teodoro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

HILMAR

Travelled with family
Liked: Cleanliness, room comfort
Teach those desk clerks customer service
Hotel entrance is under construction had to walk thru the gas station and broken floor tiles to get in the hotel. Desk clerk does not seem eager to check in guest too busy on her cell phone talking. She seemed mad because we interrupted her personal call. Rooms and hotel is very clean. Road noise is all night.
Stayed 1 night in May 2023

10/10 Excellent

Eduardo M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was really nice, convenient, and pricing was great! Also, good customer service.

8/10 Good

Lorena

Liked: Cleanliness, amenities
Stayed 1 night in Oct 2022

10/10 Excellent

Jorge

Stayed 2 nights in Sep 2022

10/10 Excellent

JUAN CARLOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So easy to find! Close to the the main bus station in the city!
Stayed 3 nights in Aug 2022

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was just great,..very nice and quiet place!!!just wonderful staying
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2020

8/10 Good

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it has been a great experience. Great location as it's close to bus station.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 6 nights in Jul 2019

10/10 Excellent

alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Road trip
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Found it odd our window was open when we requested "do not disturb". Other then that, some staff was great others not so much.
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Hotel excutive heat did not work the first night. We were changed of room around 1AM. new room water in sink did not work, was repair next day. Bathroom shower lack through cleaning. Hair was visible in shower and next to toilet. However, front desk personnel where extremely helpful to our needs.
Stayed 3 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, everything within 20 minutes. Hotel staff seemed shady, found our window open after returning. Staff did not seem to care if we left the "do not disturb" sign as they made their way in a couple of times. I would not recommend this place unless you are budgeting and can lock your stuff away
Stayed 2 nights in Jan 2019

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Terrible location (not near the historic center) and very old property.
Stayed 1 night in Dec 2018

6/10 Okay

guillermo

Liked: Cleanliness, room comfort
Disliked: Staff & service
cant smoke or drink alcohol in the room
Stayed 1 night in Nov 2018