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3.5 out of 5

"I personally liked the property itself , it was just that it wasn't cleaned enough ....once in the week we were there ! We ended up cleaning round ou ... " More

By a verified traveller on Mon 11 Nov 2019

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Apartment, 2 Bedrooms (5 Adults)

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Studio (2 Adults and 1 Child)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Apartment, 1 Bedroom (3 Adults)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Studio (2 Adults)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Apartment, 1 Bedroom (2 Adults)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Apartment, 2 Bedrooms (4 Adults and 2 Children)

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Hotel Description

During your stay at Castle Harbour, you'll be within walking distance of Los Cristianos Beach. Free self-parking, an outdoor pool and a restaurant are available. This comfortable aparthotel has 95 apartments. A kitchen and a balcony are available in each apartment.

  • Each apartment offers a kitchen, a balcony and a flat-screen TV
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • On-site recreation includes tennis courts, a playground and bicycles to rent
  • 5 minutes by car from Los Cristianos Beach and 5 minutes from Siam Park
  • Airport shuttle service available for a fee

Castle Harbour ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Castle Harbour

Everyone (1) Family (1)
3 out of 5
I personally liked the property itself , it was just that it wasn't cleaned enough ....once in the week we were there ! We ended up cleaning round ourselves and luckily we found clean towels in a chest in the wardrobe because these weren't changed either !

Posted by on 11 Nov 2019

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Comment from Hotel Management

11 Nov 2019 by Susan - office manager

Hello, Please could you advise which apt you were in as some of the apartments are privately owned and therefore have different cleaning schedules to those of Castle Harbour SL. We are pleased that you liked the property in general and look forward to seeing you again.

4 out of 5

Posted by on 27 Dec 2019

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Renovations + Closures

This property is closed from 30 November 2023 to 31 October 2025 (dates subject to change).

Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is available in public spaces for a fee. An outdoor pool, a terrace, and a vending machine are also featured at Castle Harbour. Free self parking is available. This 3-star Arona aparthotel is smoke free.

  • 95 guestrooms or units
  • Deli
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Kitchen
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Castle Harbour offers 95 accommodations with a safe and coffee/tea makers. Rooms open to balconies. Accommodation at this 3-star aparthotel has kitchens or kitchenettes with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower. In-room wireless Internet access is available for a surcharge. Flat-screen televisions are featured in guestrooms. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a weekly basis.

  • In-room kitchen
  • Private balcony
  • Flat-screen television
  • Fridge (full size)
  • Microwave
  • Stovetop
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (weekly)
  • Safe
  • Telephone
  • Iron and ironing board
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 9:00 AM to 11:00 AM.

Castle Harbour has a restaurant on site.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Playground on site

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 3.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old.

This property accepts credit cards, debit cards and cash

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated that there is a smoke detector on the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. At check-in, guests must provide a record of full COVID-19 vaccination.

  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property follows sanitisation practices of CovidClean (Safehotels - global expert)
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property does not offer on-site COVID-19 testing
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staffed front desk
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property registry number - H TF 32885
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 4.50 for adults and from EUR 4.50 for children
  • Fee for in-room wireless Internet: EUR 3 per day (rates may vary)
  • Fee for wireless Internet in public areas: EUR 3 per day (rates may vary)
  • Late check-out fee: EUR 30 (subject to availability)
  • Crib (infant bed) fee: EUR 3.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Castle Harbour Aparthotel Arona
  • Castle Harbour Arona
  • Aparthotel Castle Harbour Arona
  • Arona Castle Harbour Aparthotel
  • Aparthotel Castle Harbour
  • Castle Harbour Aparthotel
  • Castle Harbour Arona

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
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