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Hotel Calli Quetzalcoatl

3.0 star property

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Photo gallery for Hotel Calli Quetzalcoatl

International cuisine
Terrace/patio
Desk, iron/ironing board
Check-in/check-out kiosk
Seasonal outdoor pool, open 9:30 AM to 9:00 PM, pool loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Room service
  • Pool
  • Laundry

Explore the area

Map
Portal Guerrero 11, Centro, San Pedro Cholula, PUE, 72760
  • Zócalo
    ‪10 min walk‬
  • Great Pyramid of Cholula
    ‪12 min walk‬
  • University of the Americas Puebla
    ‪19 min walk‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪30 min drive‬

Room options

View all photos for Room

Desk, iron/ironing board

Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Room

Desk, iron/ironing board

Basic Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

Desk, iron/ironing board

Triple Room

  • Sleeps 6
  • 3 Double Beds

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About this property

Hotel Calli Quetzalcoatl

Hotel with a full-service spa, near Great Pyramid of Cholula
This hotel features a full-service spa, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a seasonal outdoor pool, and conference space.
Hotel Calli Quetzalcoatl offers 40 accommodations with complimentary toiletries. Plasma televisions come with cable channels. Bathrooms include showers. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include a seasonal outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials, body treatments, and manicures and pedicures. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Hotel Calli Quetzalcoatl. During your stay, you're just a quick walk from Museo de la Ciudad de Cholula. Features include free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi in some public areas
  • Enjoy international cuisine while dining at Peregrinos 11
  • Breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Indulge with massages, body treatments, or manicures and pedicures at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Guests have great things to say about the location and the helpful staff
  • Just a 2-minute drive from Great Pyramid of Cholula and 12 minutes from Angelopolis Commercial Center
  • Airport shuttle service available for a fee
Hotel Calli Quetzalcoatl offers its guests a full-service spa and a seasonal outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 2 meeting rooms available. A library, a terrace, and gift shops/newsstands are also featured at the business-friendly Hotel Calli Quetzalcoatl. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

For a fee, guests can enjoy local cuisine breakfast daily from 8 AM to 1 PM.
Peregrinos 11 - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Uncovered parking on site (MXN 100 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 8 AM to 1 PM for a fee: MXN 150 for adults and MXN 95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Peregrinos 11

Things to do

  • Full-service spa
  • Library
  • Seasonal outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 6:30 AM
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately MXN 150 for adults and MXN 95 for children
  • Airport shuttle fee: MXN 1900
  • Uncovered self parking fee: MXN 100 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in April and close in April.
  • Pool access available from 9:30 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Casa Calli Hotel Restaurante Cholula
Casa Calli Hotel Restaurante San Pedro Cholula
Casa Calli Restaurante Cholula
Casa Calli Restaurante San Pedro Cholula
Casa Calli Restaurante Pedro
Hotel Calli Quetzalcoatl Hotel
Casa Calli Hotel Restaurante Spa
Hotel Calli Quetzalcoatl San Pedro Cholula
Hotel Calli Quetzalcoatl Hotel San Pedro Cholula

Hotel Calli Quetzalcoatl Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 146 out of 483 reviews
Rating 8 - Good. 163 out of 483 reviews
Rating 6 - Okay. 108 out of 483 reviews
Rating 4 - Poor. 44 out of 483 reviews
Rating 2 - Terrible. 22 out of 483 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elias

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 3 nights in Dec 2024

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Three night stay in Cholula
The hotel is located in the Portales of the plaza surtounded by shops, restaurants. The taxi cab stop is on the corner. Very courteous and attentive staff.
Stayed 1 night in Dec 2024

2/10 Terrible

andres

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They don’t care about the noise we left the hotel on the first night
Stayed 2 nights in Dec 2024

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Yael

Disliked: Staff & service, property conditions & facilities
Expedia promovió cama Queen por la cual pagué y llegando al hotel la cama era matrimonial. Seguido a esto la Sra Isabel, recepcionista del hotel, se lavó las manos diciendo que era cuestión de Expedia ofrecer camas de ese tamaño y no dependía de ella darnos la cama que nos correspondía.
Stayed 2 nights in Nov 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Parking little walk but overall great place!
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent location for all the tourist attractions, the staff also very friendly helping us transport us.
Stayed 7 nights in Jun 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Anon

Liked: Cleanliness, staff & service
Everything was good but parking was a few blocks away. Alao no a/c no fans and windows did not open
Stayed 1 night in May 2024

6/10 Okay

Robert Douglas

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Very quiet
Why cant they pay a little more attencion to doors that open and close properly? To get into the room, as well as the bathroom, you had to push the doors to get them to open / closed. As well the curtains couldn't be closed because the slats where not properly aligned.
Stayed 1 night in Mar 2024

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

LEVI GURION

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una zona muy tranquila para descansar, muy bien ubicado y con personal amable. Si regresaré para mis viajes regulares.
Stayed 3 nights in Feb 2024

6/10 Okay

Darrel

Travelled with family
Great location
Budget hotel with overpriced breakfast. Great location! Staff were friendly and helpful. No Fan, AC or heat in the rooms.
Stayed 2 nights in Jan 2024

8/10 Good

Michael

Stayed 2 nights in Jan 2024

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great price. Everyone very helpful. I stay here 3 times a year.
Stayed 3 nights in Jan 2024

10/10 Excellent

Victor

Stayed 1 night in Nov 2023

6/10 Okay

Nancy

Travelled with family
Liked: Staff & service
Disliked: Amenities
Walking distance to the Great Pyramid
Stayed 1 night in Sep 2023

4/10 Poor

Emigdia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
El check in era a las dos, eran casi las tres y el cuarto no estaba listo, olía horrible a cloro y estaba muy sucio.
Stayed 1 night in Jul 2023

2/10 Terrible

Antonio, Three Hills

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The pictures provided are misleading, the suites arent renovated at all, they are old and outdated, the tv has local chanel only, there was no towels, shampoo or other personal hygiene items, there is only one person in reception, sometimes helpful, pool is not climatized. There is no restaurant and there is not a special rate breakfast. Parking is limited from 8pm to 9am, and 2 blocks away. For this price I have paid a 4 star stay in other place here in Mexico, even including breakfast buffet. Also, the worst attitude when we asked for extender check out, only half hour tolerance after begging for it.
Stayed 1 night in Jun 2023

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 4 nights in Jun 2023

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

6/10 Okay

Jacklyn

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
There was a rat poop on one of the towels and the pool water was freezing. Other than that the stay was great.
Stayed 1 night in May 2023

6/10 Okay

Sandra

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Very quaint room and the location was great everything was close food, pyramid, and other sites. To me the bed needs to be replaced hard as a rock but to each its own some people like those kind of mattresses, the older lady at the front desk there rude as can be unless it was someone who she considered of wealth but never answered good morning or evening nothing she was simply RUDE with such a nasty look, but not all personal were like her the cleaning crew was great very hospitable and kind along with the night security older man and a young man as well very helpful and what customer service is suppose to be like they made you feel welcomed unlike the other front desk personnel. they really need to get people who treat everyone the same and make you feel welcomed not like you're bothering them because you have a question or concern.
Stayed 9 nights in Aug 2022

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

8/10 Good

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022