City Express by Marriott Puebla Finsa

3.0 star property

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Photo gallery for City Express by Marriott Puebla Finsa

Suite, 1 Queen Bed with Sofa bed
Exterior
Lobby
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast included
  • Parking included
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Lateral Sur Autopista Mexico-Puebla, km. 117, No. Oficial 3, Cuautlancingo, PUE, 72730
  • FINSA
    ‪1 min walk‬
  • Finsa Industrial Park
    ‪6 min walk‬
  • Great Pyramid of Cholula
    ‪13 min drive‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪31 min drive‬

Room options

Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Similar properties

City Express by Marriott Puebla Finsa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 155 out of 321 reviews
Rating 8 - Good. 107 out of 321 reviews
Rating 6 - Okay. 29 out of 321 reviews
Rating 4 - Poor. 17 out of 321 reviews
Rating 2 - Terrible. 13 out of 321 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is convenient for my husband and me because of the location. Mube the property need update on the rooms (bathrooms) . The staff excelent.
Stayed 1 night in Nov 2024

10/10 Excellent

Andrea Magalli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gran plus que tengan cargador para coche eléctrico
Stayed 1 night in Nov 2024

10/10 Excellent

claudia

Stayed 1 night in Nov 2024

8/10 Good

Eric

Stayed 1 night in Sep 2024

10/10 Excellent

Diana Gabriela

Travelled with partner
Liked: Cleanliness, staff & service
No sirve la caminadora del gym
Stayed 1 night in Sep 2024

10/10 Excellent

Martin, Katy

Gracias por todas las atenciones
Stayed 1 night in Sep 2024

10/10 Excellent

Mayra

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Omar Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Miguel, mayaguez

.
Stayed 1 night in Jul 2024

10/10 Excellent

Susie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and employees are great so is the breakfast buffet . Maybe little updates on the bathrooms of the rooms hotel, curtains bathroom.
Stayed 1 night in May 2024

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Martin, Katy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When i had a sudden change in my itinerary they allowed us to stay a few extra hours at no cost to us. Very kind and frienly staff
Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

2/10 Terrible

shaadyMekhaeil, Mexico City

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THE MOUNTAIN VIEW , and it was quiet while we were there
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived very late and the person at front desk was nice, we had a light breakfast and left
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
There are 3 City Express hotels very close to each other in Puebla. We ended up checking in to the wrong City Express. When we tried to get a refund from the City Express 2km away where we had a reservation. They refused. Super confusing and annoying hotel chain to deal with. But the property itself was nice.
Stayed 1 night in Jan 2019

10/10 Excellent

Jecenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

4/10 Poor

Alejandro

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
very bad experience, no hot water and mistreatment
We had to move between roms due the hooel had a issue with tthe hot water. A terrible experience because I just at the bathroom to take a shower, it happened 2 times and the phone to call the frontdesk at the second time didnnt work.... the frond desk personal very unprofessional and some despot.

4/10 Poor

Rodrigo

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
No hot water, no service about it
There was no hot water and they weren’t helpful about it.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up
Very clean and the staff was friendly. 20 min from the city.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Weekend
Great Hotel!, very confortable and rooms clean, good service, need to improve breakfast, not so bad, but could be better
Stayed 1 night in Dec 2017

10/10 Excellent

julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service