Hotel Luis

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Luis

Balcony view
Lobby
Front of property – evening/night
Outdoor wedding area
Junior Suite | Beach/ocean view

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Free airport shuttle
    Free airport shuttle
  • Bar
    Bar
  • Pool
    Pool
  • Parking available
    Parking available
  • Gym
    Gym
  • Hot tub
    Hot tub

Explore the area

Map
Viale Piave, 20, Fiera di Primiero, Primiero San Martino di Castrozza, TN, 38054
  • Primiero Valley
    1 min walk
  • Dolomites
    3 min walk
  • Clarofonte Park
    8 min walk
  • Bolzano (BZO)
    90 min drive

Room options

Superior Triple Room

  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Family Room, 2 Bedrooms (for 4 people)

  • 44 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Accessible

  • 34 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Standard Room

  • 22 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Junior Suite

  • 34 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Superior Room

  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Junior Suite (for 4 people)

  • 34 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Junior Suite (for 3 people)

  • 34 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About this property

Hotel Luis

Family-friendly ski hotel with a full-service spa
Jump on the free ski shuttle for a day on the slopes before returning to Hotel Luis for a meal at the restaurant or a drink at the bar/lounge. Additional amenities include an indoor pool and a full-service spa.
Hotel Luis offers 30 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with digital channels. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

A health club and complimentary bicycles are featured at the hotel. An indoor pool and a spa tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.
During your stay at Hotel Luis, you're just a quick walk from Dolomites. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy local cuisine while dining at Hotel Luis
  • Extended parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Treat yourself to body wraps, body treatments, or massages at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Primiero Valley and 3 minutes by foot from Dolomites
  • Free airport and ski shuttle service
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Conveniences like ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. This ski hotel also offers an indoor pool, a health club, and a sauna. You'll have access to the indoor pool at a partner property. Self parking is free.

This 4-star Primiero San Martino di Castrozza hotel is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 9:30 AM. The hotel hosts a free manager's reception daily.
Hotel Luis - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Extended parking on site (surcharge)
  • Free 24-hour return airport shuttle
  • Airport shuttle on request
  • Free ski shuttle

Food and drink

  • Free buffet breakfast available daily 7:30 AM–9:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Hotel Luis

Things to do

  • Access to nearby indoor pool
  • Arcade/games room
  • Archery
  • Ecotours
  • Free bike hire
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Hunting
  • Ice skating
  • Indoor pool
  • Mountain biking
  • Playground
  • Rock climbing
  • Ropes course
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Access to nearby indoor pool
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's games
  • Children's toys
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Playground
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Digital channels
  • LCD TV

Food and drink

  • Champagne service
  • Minibar
  • Fridge

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 10:30 AM; Check-in end time: 6 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Hotel Luis offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 2:30 PM to 7:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Luis Hotel
Hotel Luis Fiera di Primiero
Luis Fiera di Primiero
Hotel Luis Primiero San Martino di Castrozza
Hotel Luis Hotel Primiero San Martino di Castrozza

Hotel Luis Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 19 out of 27 reviews" "
Rating 8 - Good. 4 out of 27 reviews" "
Rating 6 - Okay. 2 out of 27 reviews" "
Rating 4 - Poor. 2 out of 27 reviews" "
Rating 2 - Terrible. 0 out of 27 reviews" "

8.8/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this property. Giacomo and his dad were outstanding hosts. We will definitely return on our next trip to Italy.
Stayed 3 nights in Jul 2022

10/10 Excellent

Clare

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made us feel very welcome as a big group (11), breakfast was well prepared and varied, location is perfect for the town. Thank you!
Stayed 4 nights in Sep 2021

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Tore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Tore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Gianfabio

Liked: Cleanliness
Disliked: Amenities
Non torneremo

10/10 Excellent

paola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Qualche giorno di relax
Hotel gestito con professionalità,competenza e cortesia. Dalle foto su internet appare decisamente più lontano da altri edifici e costruzioni, elemento che aveva influito sulla scelta, ad ogni modo non ha avuto ricadute negative sulla qualità del soggiorno.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スイートに止まったのですが部屋も広く、設備も充実。電気ポットがなかったが無いのか聞いたらすぐに持ってきてくれてティーバックもついていた。レストランもリーズナブルな価格でおいしかった。バス停から近くてよい。スタッフも態度が大変良かった。
Stayed 5 nights in Sep 2019

10/10 Excellent

giovanni

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima accoglienza. Personale gentile. SPA pulita e completa. Titolare molto disponibile. Mangiare di buona qualità. Consigliato.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Stayed 4 nights in Dec 2018

10/10 Excellent

ciccio69, Alessandria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEL WEEKEND IN HOTEL ELEGANTE E TENUTO BENISSIMO
Albergo vicinissimo al centro del simpatico paesino di Fiera di Primiero. Centro tipico dei paesi di montagna con molti negozi. Per chi pratica la montagna ci sono parecchie escursioni da fare dalla piu' semplice alla piu' impegnativa. In albergo l'ambiente e' molto curato, la camera una junior suit molto grande e ben tenuta. L'hotel ha un parcheggio all'aperto comodo per scaricare valigie e un garage sotto l'albergo stesso. Centro benessere non utilizzato.
Stayed 2 nights in Sep 2018

10/10 Excellent

Gianluca, Curitiba, Brasile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo Hotel, con tutti i servizi, vicino al centr
OTTIMA in tutti i sensi un centro Relax fantastico!
Stayed 1 night in Sep 2018

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Siamo stati molto bene, hotel in centro paese, ottima camera, personale in sala cortese e gentile, mezza pensione all'altezza delle aspettative di un 4 stelle. Centro benessere completo ma zona relax insufficiente e musica alta per questa zona.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Hotel vicinissimo al centro
L'albergo permette di raggiungere la zona pedonale a piedi in cinque minuti. La posizione è anche comoda per spostarsi coi mezzi del parco in quanto la stazione degli autobus è praticamente di fronte. Arredato in stile liberty. Stanza un po' piccola.
Stayed 5 nights in Aug 2017

10/10 Excellent

LINEU EDISON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel jóia.
Ótimo atendimento......gostamos.
Stayed 2 nights in Aug 2017

8/10 Good

Luiz Gonzaga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

4/10 Poor

Giovanni

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
MAI PIU' !!!
Per l'anniversario di matrimonio ho prenotato camera superior dando per scontato avesse almeno una finestra:niente,solo due abbaini,la N.306!Mi assegna la N.226 con anche il balconcino ma verso la strada e quindi il sonno molto disturbato.Impazientito,il gestore ci trasferisce al N.122,assicurando che il cliente prenotato,essendo un abituale,non ne farà un problema.La stanza è piccola,con terazzino e silenziosa.Il tappeto però,pieno di polvere,lo tengo arrotolato sotto il tavolino.Per il disagio avuto penso di conciliare il prezzo variato magari con delle cene:netto e perentorio rifiuto.Abbiamo cenato solo la prima sera, perché fuori,a parità di prezzo,abbiamo gustato una miglior cucina locale,con tutto compreso.Al mio primo giudizio negativo inviato,il gestore Sg. Mario,mi telefona e,tutto indispettito e preoccupato del suo buon nome,mi sollecita a disdire subito,entro cinque minuti,invia lui un messaggio chiedendo che il mio non venga trasmesso ed assicurando che ormai mi trovo pienamente a mio agio e,con un attegiamento infantile,ridicolo e poco intelligente,giustifica la mia richiesta della finestra in camera per la mia prolungata vita in Africa!La prima colazione è abbastanza buona e varia ma dal terzo giorno scompare la frutta e,come altri clienti,ne faccio richiesta ai camerieri,sempre gentili e solerti ad ogni richiesta, bravi a passare tra i vari tavolini con spazi molto stretti e subito interessati delle eventuali prenotazioni della cena, da noi sempre delusi.

8/10 Good

ANDRE LUIZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel agradabilíssimo...
O hotel foi nossa base para conhecermos diversas cidades...

10/10 Excellent

VALERIA, Veronella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
da ripetere!!!!
una settimana di vacanza con mio marito in questo posto tranquillo. L'hotel è molto confortevole e i titolari sono proprio gentili e professionali, sempre disponibili e gentili. Che dire...una vacanza da ripetere!!!!

10/10 Excellent

Bente, Norge

Liked: Staff & service, property conditions & facilities, room comfort
Hyggelig opphold på hotell Louis.
Kjempe hyggelig opphold på hotell Louis. Vertskapet var bare helt nydelige.Det samme var servitøren i resturanten.Servicen på hotellet var godt over normalen.Dyktig servitør og vertskap som gjør at man gjerne vil komme tilbake. Etter fine fjellturer i nydelig natur koste vi oss i spa avdelingen før vi inntok kveldens middag i resturanten. God mat! Nydelig salat (ikke spis for mye) Det kommer forrett, hovedrett og dessert også for en rimlig penge.

10/10 Excellent

Adrienn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

quintino, roma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
albergo per passare belle serate in compagnia
albergo molto confortevole a conduzione familiare ,il personale si è sempre distinto in ogni momento ,la colazione è super ,le montagne dalla nostra camera ci offrivano un incantevole e meravigliosa veduta ,l'albergo è situato in una posizione strategica che dà la possibilità di fare delle belle passeggiate e poter andare in località vicine senza avere stress-

6/10 Okay

Striscia...., Padova

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Colazione e Ristorante da 2 stelle
Positiva per camere e pulizia, negativa per colazione ristorante e centro benessere.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort