Wellness Hotel Step

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Wellness Hotel Step

Terrace/patio
Minibar, in-room safe, desk, blackout curtains
Panoramic Apartment (Unlimited Water and sauna world Acc.) | Living room
Indoor pool
Meeting facility

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • Gym
  • Pool
  • Parking available

Explore the area

Map
Malletova 1141, Prague, 190 00
  • O2 Arena
    19 min walk
  • Restaurant Bohemia
    1 min walk
  • Balabenka Stop
    7 min walk
  • Prague (PRG-Vaclav Havel)
    48 min drive

Room options

Economy Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Standard Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

Triple Room (with 60 minutes Water World Access)

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Deluxe Double Room (Unlimited Water and sauna world)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Panoramic Apartment (Unlimited Water and sauna world Acc.)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed and 1 Queen Sofa Bed

Standard Double Room (with 60 minutes Water world Access)

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room (90 minutes Water and Sauna world Acc.)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Triple Room (90 min Water and sauna world Access)

  • 28 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

Standard Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Family Room (with 60 minutes Water world Access)

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Family Room (with 90 minutes Water and sauna world)

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Panoramic Apartment (Unlimited Water and sauna world Acc.)

  • Sleeps 2
  • 2 Large Twin Beds

Family Room

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Standard Apartment (with 60 minutes Water world Access)

  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Suite (with 90 minutes Water and sauna world)

  • 40 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Presidential Duplex (Unlimited Water and sauna world acces)

  • Sleeps 4
  • 2 King Beds

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About this property

Wellness Hotel Step

Pet-friendly hotel connected to the convention center in Prague 9 with a full-service spa
Along with a full-service spa, this hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and outdoor tennis courts are onsite.
Wellness Hotel Step offers 201 accommodations with minibars and safes. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

3 outdoor tennis courts and 3 indoor tennis courts are featured at the hotel. An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a steam room. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Wellness Hotel Step. During your stay, you'll be connected to the convention center, and within walking distance of O2 Arena. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes 3 outdoor tennis courts, a gym, and a steam room
  • 9 minutes by car from Old Town Square and 7 minutes from Wenceslas Square
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
Wellness Hotel Step offers its guests a full-service spa, outdoor tennis courts, and indoor tennis courts. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 10 meeting rooms available. An indoor pool, a children's pool, and a fitness center are also featured at the business-friendly Wellness Hotel Step. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Prague hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
Wellness Hotel Step has a restaurant on site.
RESTAURANT BOHEMIA - This restaurant serves lunch and dinner. Open daily.
LOBBY BAR - This bar specializes in Regional cuisine and serves breakfast, lunch, and dinner. Open daily.
Room service is available.

Languages

Czech, English, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 12 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: EUR 15 for adults and EUR 15 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • RESTAURANT BOHEMIA
  • LOBBY BAR

Things to do

  • 3 indoor tennis courts
  • 3 outdoor tennis courts
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tennis lessons
  • Tour/ticket assistance

Business services

  • Conference centre
  • Meeting rooms - 10

Outdoors

  • Garden
  • Terrace

Spa

  • Massages
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 28 to September 10:
  • Sauna
  • Spa
  • Swimming pool
  • Tennis courts
The following facilities are closed on Christmas Eve:
  • Full-service spa
  • Sauna
  • Spa tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 22 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.04 per person, per night, up to 60 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 45 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: EUR 12 per day
  • Pet fee: EUR 22 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Wellness Hotel Step offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Czechia. This property is rated 4 stars.

Property is also known as

Hotel Step
Hotel Step Wellness
Hotel Wellness Step
Step Hotel Wellness
Step Wellness Hotel
Wellness Hotel Step
Wellness Hotel Step Prague
Wellness Step Hotel
Wellness Step Prague
WELLNESS HOTEL STEP Hotel
WELLNESS HOTEL STEP Prague
WELLNESS HOTEL STEP Hotel Prague

Wellness Hotel Step Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 51 out of 122 reviews" "
Rating 8 - Good. 34 out of 122 reviews" "
Rating 6 - Okay. 24 out of 122 reviews" "
Rating 4 - Poor. 5 out of 122 reviews" "
Rating 2 - Terrible. 8 out of 122 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Iveta

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was just fine wery special place to stay
Stayed 1 night in Sep 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

colin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel on the outskirts of Prague (v. close to the gig I went to). Good sized clean room & amazing breakfast! 90 min spa session was included in the room price which was a real bonus!
Stayed 1 night in Jul 2024

2/10 Terrible

James

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst staff ever.
Stayed 2 nights in Jun 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Stayed 1 night in Jun 2024

10/10 Excellent

natasha

Liked: Cleanliness, staff & service, property conditions & facilities
The pics dont do it justice. Theres like 8 saunas and a cold plunge and sauna ceremony the place is amazing
Stayed 9 nights in Jun 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service
Take your own teabags!
Room was ok, a little small and a little noisy from other guests but it was clean. Breakfast was average on day 1, and on day 2 I wanted a cup of tea in the room. They don’t give you English breakfast tea in the room so I went to the restaurant and they wanted to charge me for a teabag which is ridiculous. Thankfully there was someone there with common sense but the lack of customer service was noticeable.
Stayed 2 nights in May 2024

10/10 Excellent

Michal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the stay
The hotel is very good but not the best value for your money. For example the A/C needs servicing as it was super noisy, rendering it useless. Could not open the windows because of the noise of the other A/C units. Other than that no problems, good service, perfect breakfast, very tasty dinner with excellent service.
Stayed 1 night in May 2024

10/10 Excellent

Lukasz

Stayed 4 nights in Feb 2024

10/10 Excellent

Maksims

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Ewelina

Travelled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023

10/10 Excellent

Lukas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel a pokoje čisté! Vše v naprostém pořádku. Snídaně i Večeře dostačující. Wellness pěkný čistý. Rád se vrátím.
Stayed 1 night in Sep 2023

6/10 Okay

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
When I visited the pool was not accessible due to maintenance. The Hotel is ~15m walk from a metro station. The area is not that great as you walk among a big stroad and climb stairs to get there. Also it is just next to railway so can be quite noisy if you want an open window. Other than that the hotel is okay, would not mind staying again, but I believe that there are better options
Stayed 2 nights in Sep 2023

10/10 Excellent

Josh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was an absolute delight, decent links to the trams and subway within 10mins walk. The facilities on paper seem wonderful sadly during our time they were being renovated but we had been told in advance. All round a great experience and would go again on the mext trip to Prague.
Stayed 7 nights in Aug 2023

8/10 Good

Katarzyna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Kristýna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.

10/10 Excellent

Christopher, Loveland

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable priced, very clean and well maintained. Connects to a huge tennis and sports complex with swimming pool and jacuzzi. Very good restaurant. Breakfast has a big variety. Will definitely stay there again.
Stayed 3 nights in Aug 2023

8/10 Good

Rudi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
De receptie en het onthaal waren uitstekend In restaurant te weinig keuze
Stayed 3 nights in Aug 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Nothing is included, everything is extra paid.
Stayed 2 nights in Aug 2023

6/10 Okay

Adam

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Amr, Prague

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service
noisy
Stayed 1 night in Apr 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
noisy.., the main railway corridor next to hotel..
Stayed 1 night in Apr 2023

8/10 Good

Alexis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Pavel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023