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Hotel U Zlatého Stromu Prague by BHG

4.0 star property

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Photo gallery for Hotel U Zlatého Stromu Prague by BHG

Bar (on property)
Bar (on property)
Standard Room | Room amenity
Hallway
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Laundry room

Explore the area

View in a map
Karlova 6, Prague, 110 00
  • Place, Charles Bridge
    ‪3 min walk‬
  • Place, Prague Astronomical Clock
    ‪5 min walk‬
  • Place, Old Town Square
    ‪5 min walk‬
  • Airport, Prague (PRG-Vaclav Havel)
    ‪17 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room

Standard Room

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel U Zlatého Stromu Prague by BHG

This smoke-free hotel features a restaurant, a nightclub, and a bar/lounge. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services, and laundry facilities.
Hotel U Zlatého Stromu Prague by BHG offers 22 accommodations with safes and slippers. This Prague hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
With your stay at Hotel U Zlatého Stromu Prague by BHG, you're connected to the convention center and just a quick walk from Old Town Square. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and a porter
  • Within a 10-minute walk of Old Town Square and Prague Astronomical Clock
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A nightclub, tour/ticket assistance, and concierge services are also featured at Hotel U Zlatého Stromu Prague by BHG.

This 4-star Prague hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Hotel U Zlatého Stromu Prague by BHG has a restaurant serving breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 20 for adults and EUR 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Art gallery
  • Designer stores
  • Nightclub
  • Shopping centre

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • 2 buildings
  • 4 floors
  • Built in 1995
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The front desk is open Friday - Sunday (9:00 AM - 9:00 PM)

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.06 per person, per night, up to 60 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 20 for children
  • Airport shuttle fee: EUR 42 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 42 (one-way)
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel U Zlatého Stromu Prague by BHG offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property's front desk is open during the following times:
  • Friday - Sunday: 9:00 AM - 9:00 PM
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel U Zlateho

Hotel U Zlateho Stromu

Hotel U Zlateho Stromu Prague

U Zlateho Stromu

U Zlateho Stromu Hotel

U Zlateho Stromu Prague

Zlateho Stromu Hotel

Hotel U Zlatého Stromu Prague by BHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 252 out of 621 reviews
Rating 8 - Good. 250 out of 621 reviews
Rating 6 - Okay. 77 out of 621 reviews
Rating 4 - Poor. 24 out of 621 reviews
Rating 2 - Terrible. 18 out of 621 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Tasmia

Stayed 2 nights in Jan 2026

10/10 Excellent

Tom

Liked: Cleanliness, property conditions & facilities
Amazing place to stay at. In the middle of the old town, close to all attractions. Very tastefully decorated and spacious rooms. Staff is very friendly and accommodating. Breakfast served is very fresh, tasteful and with great variety. Highly recommend!!!
Stayed 7 nights in Jan 2026

2/10 Terrible

Dora lou, Vancouver

Disliked: Cleanliness, staff & service, property conditions & facilities
First, there is no elevator in this hotel so if your room is at the 4th floor, basically you climb 5 floors Bec reception is at the second floor. Second, upon arrival, the receptionist would ask for your card number and they said they need it for future charge if we get anything the the room bar. I checked out 6am and there’s no receptionist yet so I left the keys at the counter. Around 10am I received a text from my credit card that the hotel charge me 750 KRNs. I am So disappointed with charges that we didn’t consumed. They have to stop ripping off money from tourist when we entrusted our credit cards to them.
Stayed 3 nights in Jan 2026

2/10 Terrible

SEYIT

Disliked: Cleanliness, amenities, property conditions & facilities
The only positive aspect of this hotel is its location, which is the sole reason for the one-star rating. The property is very old and poorly maintained, with absolutely no soundproofing—noise from outside and other rooms is constant. There is no elevator, which makes carrying luggage difficult, especially to upper floors. The rooms are very small and uncomfortable, and no staff offered any assistance with luggage or asked if help was needed. Considering the condition, lack of basic amenities, and level of service, the hotel is extremely overpriced. Overall, the stay was disappointing and not worth the cost.
Stayed 1 night in Dec 2025

4/10 Poor

Lesley

Liked: Cleanliness, amenities, property conditions & facilities
Room was beautiful and staff was good. I am a female senior and I had to walk up 4 flights of stairs with a large suitcase. It was difficult.
Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Yalmiris Edita

Stayed 5 nights in Nov 2025

4/10 Poor

Ryan

Stayed 1 night in Nov 2025

8/10 Good

Ryan

Stayed 1 night in Nov 2025

6/10 Okay

Patricia, Hayward

Liked: Cleanliness, staff & service
5 stars for location, and staff esp Katarina receptionist, breakfast, cleanliness Negative for management, hence giving average 3 stars. I was traveling solo, booked by room in June for Nov stay. For first night I was given a smaller room in unfinished section of hotel in building adjacent to main hotel, which is under construction. The heater in the room did not work. I called and receptionist confirmed that it is not working but was not disclosed to me when giving me the room. After my complain manager came to fix, mocked at me saying 'toughen up'. The heat was set to highest, but still room didn't warm overnight. I gave bad review on Expedia for hotel checkin. Next morning around 8am, receptionist called to say giving me different room. It was right next to her desk, in main hotel building, and big room that I had paid for. So beware when traveling alone, as they will try to squeeze you in tiny room even though you paid for a bigger room. Room had robe, slippers, bath gel, shampoo and lotion. No shower curtain so bathroom gets wet after taking shower. Have to climb over high tub walls to get inside the shower area. Management will try to add tip in the checkout bill. I don't like these sneaky practice. They should be only collecting tax, ask receptionist to remove the tip. Hotel is in nice location, but I can't see staying there again due to shady management.
Stayed 5 nights in Nov 2025

8/10 Good

Mark

Stayed 3 nights in Oct 2025

4/10 Poor

Joanne

Travelled with partner, Travelled with group
Liked: Property conditions & facilities
We booked a standard room and we got a twin room. They did nothing to help us other than offer us a room in a different location. As we were with friends this did not work for us. We paid 22euro for the breakfast which was a joke. Basically a breakfast that in other situation would and should be free. Do not pay for the breakfast. There are tons of lovely cafes all around the hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

Jose Alejandro, Panama City

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room and location!
Stayed 4 nights in Oct 2025

10/10 Excellent

Toujin

Stayed 1 night in Oct 2025

10/10 Excellent

Sophia

Stayed 4 nights in Sep 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

6/10 Okay

Avraham O

Liked: Cleanliness, staff & service
Disliked: Room comfort

No A/C and noisy.

The location is very convenient? Just few steps from Karlov Bridge and 3 min. to Astronomical Clock and Old Town Main Square. The Hotel is above restaurant and night bar. No elevator. The reception on second floor. The breakfest offered in the restaurand down stairs for 23 Euro is not so satisfactory. Room is small, window opening on the busiest street - Karlov Street, so it always noisy, during day and night. No Airconditioner in the room. The hotel is supplying big Ventilator, which is very noisy. On top of that, the mattress definitely not new, not holding the back well, caused me back pain. I trying to be gentle :) On the good side, the staff is very polite, welcome. The hotel is clean.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ethan

Stayed 4 nights in Jun 2025

8/10 Good

Kenneth

Liked: Cleanliness, room comfort
Nice old hotel with a perfect location. We book a room at the top floor which I think was a good idea. The breakfast was quite small and the hostess was more interesting of counting guests and ask for the room numbers instead of checking the buffe. Water was empty, coffe machine was empty, scrambled eggs was empty. No plates etc etc....
Stayed 3 nights in Apr 2025

8/10 Good

C

Stayed 2 nights in Nov 2024

10/10 Excellent

Todd

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It’s a great location but there can be street noise, is what it is.
Stayed 1 night in Oct 2024

10/10 Excellent

Rafael, Perry Hall

Liked: Cleanliness, staff & service, property conditions & facilities
This place is a jewel. Beautifully decorated rooms, right in the middle of all the action. Loved it. It does not have an elevator, but other than that, I was delighted with the hotel.
Stayed 3 nights in Oct 2024

4/10 Poor

Leia

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The area is very noisey from the music of the hotel restaurant downstairs. The music goes all day and doesn’t stop until 11:00pm. Location is good walking distance to most of the sites. The bathrooms had broken floor tiles, the shower head was leaking and the toilet seat was broken. I wouldn’t recommend staying at this hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great old town location, 25 min walk from train station, great restaurant and very good buffet breakfast and coffee. Also, old town interior rooms with modern bathroom. And, very close (2 min walk) to river.
Stayed 3 nights in Sep 2024

10/10 Excellent

Eddie

Stayed 5 nights in Jul 2024