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"Great location but service was not that great, staff members were not friendly at all - some were okay but they just looked like they couldn’t be both ... " More

By a verified traveller on Sun 02 Jun 2019

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Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Hotel Maestro by Adrez, you're just a quick walk from Wenceslas Square. You'll find features such as free WiFi in public areas and breakfast (surcharge).

  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include a lift
  • Just a 3-minute walk from Wenceslas Square and 12 minutes on foot from Old Town Square

Hotel Maestro by Adrez ratings based on 15 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Maestro by Adrez

Everyone (9) Couples (2) Family (1)
3 out of 5
Great location but service was not that great, staff members were not friendly at all - some were okay but they just looked like they couldn’t be bothered half of the time. Room was decent, didn’t tidy the room one day and we got told it was out fault for not leaving the sign out which we did - so we asked for two fresh towels and they gave us hand towels. Sauna and steam room were good to use, be wary that it’s acceptable for people to be completely naked in there. One guest was in the sauna with no clothes on and we got told by reception it was okay to do so - not something we want to see! The only great factor is the location! Close to everything - breakfast wasn’t the best, cold food lack of choices and rude staff members who didn’t even wish you a good morning! All in all I wouldn’t stay here again but find other hotels in the same area.

Posted by on 2 Jun 2019

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Comment from Hotel Management

5 Jun 2019 by reception

Good evening, thank you for taking the time to leave us your feedback. We are deeply sorry to hear about your bad experience and we will be doing our best to improve our services. Sovereign Hotel Team

3 out of 5
Great location , in the centre of the old town the property is ok and good enough for the price of not a little tired in areas

Posted by on 8 Apr 2019

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Comment from Hotel Management

13 Apr 2019 by David

Dear Guest, thank you for your review! We are glad to hear that you enjoyed your stay!

5 out of 5

Posted by on 29 Sep 2022

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4 out of 5
Huone oli upea ja tilava. Aula ja ruokailutilat siistit ja hienostuneet. Aamiainen oli riittävä ja sopiva. Huoneen vessassa oleva pyyhekuivainteline tulikuuma ja siihen poltti sormet. Hyvä etäisyys aktiviteetteihin ja erittäin lyhyt matka metroon.

Posted by on 8 Mar 2020

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Comment from Hotel Management

14 Mar 2020 by sovereign

Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Your Sovereign Hotel Team

4 out of 5
Erinomainen sijainti ja siisti huone. Koska matkustimme jouluna, niin saunasta iso plussa. Henkilökunta hieman tylyä muutamaa poikkeusta lukuunottamatta, mutta tuntui olevan paikallisten asenne muuallakin, ei vain hotellissa. Kaiken kaikkiaan voin kyllä suositella.

Posted by on 1 Jan 2020

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Comment from Hotel Management

7 Jan 2020 by sovereign

Dear Guest. Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! Your Sovereign Hotel Team

3 out of 5
Excellent location. Ok breakfast and service. Room not in good condition: TV did not work, main light in bathroom did not work...

Posted by on 6 Sep 2019

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Comment from Hotel Management

6 Sep 2019 by Peter

Good evening, thank you for taking the time to leave us your feedback. We are deeply sorry to hear about your bad experience and we will be doing our best to improve our services. Sovereign Hotel Team

3 out of 5
Rauhallinen paikka vaikka sijaitsee keskustassa. Suihkussa sai kylmää vettä 😞

Posted by on 24 Aug 2019

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Comment from Hotel Management

26 Aug 2019 by reception

Good evening, thank you for taking the time to leave us your feedback. We are deeply sorry to hear about your bad experience and we will be doing our best to improve our services. Sovereign Hotel Team

5 out of 5

Posted by on 5 Aug 2019

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Comment from Hotel Management

5 Aug 2019 by reception

Good morning, thank you for taking the time to leave us your feedback. We are glad you have enjoyed your stay in our hotel. We hope you will choose our hotel again for your future stays in Prague and recommend it to your friends. Sovereign Hotel Team

4 out of 5

Posted by on 19 Jul 2019

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Comment from Hotel Management

19 Jul 2019 by reception

Dear Traveler. Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Your Sovereign Hotel Team

3 out of 5
hotel proche du centre Dans la salle du petit déjeuner, les frigos devraient être réparés afin de ne pas entendre ce bruit incessant très désagréable

Posted by , from nantes on 3 Jan 2019

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Comment from Hotel Management

10 Jan 2019 by reception

Good evening, thank you for taking the time to leave us your feedback. We are deeply sorry to hear about your bad experience and we will be doing our best to improve our services. Sovereign Hotel Team

Property Features

Hotel Maestro by Adrez offers its guests a lift. WiFi and wired Internet are free in public spaces. Smoking is allowed in designated areas at this 4-star Prague hotel.

  • 1 building
  • 50 guestrooms or units
  • 5 levels
  • Built in 1898
  • Breakfast available (surcharge)
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Transport

  • Train station: Prague-Masarykovo Station (0.9 km / 0.5 mi)
  • Metro station: Muzeum Station (0.4 km / 0.2 mi)

Room Amenities

Hotel Maestro by Adrez offers 50 air-conditioned accommodations with coffee/tea makers and a hairdryer. This Prague hotel provides complimentary wireless Internet access. Rooms have detached private bathrooms. Bathrooms include a shower and bidets.

  • Private bathrooms are not in room
  • Television
  • Coffee maker
  • Shower
  • Hairdryer
  • Bidet
  • Desk
  • Air conditioning
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 11:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests will receive an email 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance.

Due to renovations, the lift is not available until further notice.

This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests will receive an email 24 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

  • Contactless check-out is not available
  • Car not required
  • No front desk
  • Debit cards not accepted
  • Guests must register online prior to arrival
  • Guests must provide a copy of their government-issued photo I.D. in advance
  • Private entrance
  • Credit card pre-authorization
  • Guest will receive an email before arrival 24 hours
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Guests will receive an email with special check-in instructions

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CZK 50.00 per person, per night, up to 60 nights.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CZK 600 for adults and from CZK 600 for children
  • Nearby parking fee: CZK 750 per day (3281 ft away)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sovereign
  • Hotel Sovereign Prague
  • Sovereign Hotel
  • Sovereign Prague
  • Sovereign Hotel Prague
  • Sovereign
  • Hotel Sovereign
  • Hotel Maestro by Adrez Hotel
  • Hotel Maestro by Adrez Prague
  • Hotel Maestro by Adrez Hotel Prague
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