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Hotel Carol

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Carol

Front of property – evening/night
Lobby sitting area
Meeting facility
Executive Suite
Executive Suite

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Laundry
  • Pet-friendly

Explore the area

Map
Kurta Konrada, 12, Prague, 19000
  • O2 Arena
    11 min walk
  • Palladium Shopping Centre
    7 min drive
  • Zizkov Television Tower
    7 min drive
  • Prague (PRG-Vaclav Havel)
    24 min drive

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Executive Room

Executive Room

Executive Room

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 27 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 34 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Similar properties

Exterior

STAGES HOTEL Prague, a Tribute Portfolio Hotel

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.8 out of 5, Exceptional, (224)
The price is €53
for 1 room
includes taxes & fees
5 Jan - 6 Jan
STAGES HOTEL Prague, a Tribute Portfolio Hotel

About this property

Hotel Carol

Prague hotel in Prague 9 with a 24-hour front desk and a restaurant
A restaurant, self parking, and conference space are available at this hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Change of towels is available on request.
Hotel Carol offers 67 accommodations with safes and hair dryers. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers.

This Prague hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel Carol. During your stay, you'll be within walking distance of O2 Arena. You'll find features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy Mediterranean cuisine while dining at Jerusalem Prague
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • 8 minutes by car from Old Town Square and 9 minutes from Wenceslas Square
  • Airport pick-up shuttle service available for a fee
  • Pets welcome for a fee
There's a restaurant on site. Public spaces have free WiFi. Business amenities include 2 meeting rooms and coworking spaces. Event space at this hotel measures 2153 square feet (200 square meters) and includes conference space. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. A library, a terrace, and multilingual staff are also featured at the business-friendly Hotel Carol. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Prague hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Jerusalem Prague - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

Czech, English, German, Russian, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CZK 490 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: CZK 375 for adults and CZK 375 for children
  • 1 restaurant

Restaurants on site

  • Jerusalem Prague

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Conference space (2153 square feet)
  • Coworking spaces
  • Meeting rooms - 2

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Pillow menu

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

More

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CZK 750 per pet, per night, plus a deposit of CZK 2500 per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CZK 50.00 per person, per night, up to 60 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CZK 375 for adults and CZK 375 for children
  • Airport shuttle fee: CZK 850 per vehicle (maximum occupancy 4)
  • Self parking fee: CZK 490 per day
  • Pet deposit: CZK 2500 per stay
  • Pet fee: CZK 750 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival.

Property is also known as

Carol Hotel
Carol Prague
Hotel Carol
Hotel Carol Prague
Hotel Carol Hotel
Hotel Carol Prague
Hotel Carol Hotel Prague

Hotel Carol Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 268 out of 592 reviews" "
Rating 8 - Good. 264 out of 592 reviews" "
Rating 6 - Okay. 48 out of 592 reviews" "
Rating 4 - Poor. 8 out of 592 reviews" "
Rating 2 - Terrible. 4 out of 592 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carole

Travelled with family
Excellent staff at reception …especially the dog!!….and main lady in breakfast was excellent as well
Stayed 4 nights in Sep 2024

8/10 Good

Marko

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Štefan

Travelled with family
Liked: Staff & service, amenities
Helpful staff. No air conditioning in the room. Too hot in August... If you bring your car, make sure you book it with the hotel. Don't make a same mistake like I did. It could cost you a lot leaving it out on street.
Stayed 2 nights in Aug 2024

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with easy access transit
This was a nice hotel with generous sized rooms, breakfast included, onsite parking and a tasty restaurant. In spite of some confusion regarding its location, there were trams and even a subway within a 2 block radius that provided quick and easy access to everywhere. Staff were friendly and helpful, making for a very pleasant stay.
Stayed 3 nights in Aug 2024

8/10 Good

Zaneta

Stayed 1 night in Aug 2024

6/10 Okay

Cyra

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The staff was super friendly and the breakfast was good. The hotel is a bit further away from the centre, however the transport system in Prague is easily accessible and well organised. The hotel is only about 2 minutes away from a tram staion that'll take you directly into town. In terms of the property conditions and cleanliness I would have expected a bit more. The room was really hot with the A/C not working. Further, we had found an insect in our bathroom.
Stayed 2 nights in Aug 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home Away From Home
Hotel Carol is a delightful European hotel. It offers comforts of home with places to sit and relax, shelves with books for guests to read, and garden courtyard, which is where smokers hang out. Others, like me, enjoyed having my afternoon tea in the garden. The hotel also houses a bar/restaurant. The restaurant (Jerusalem) offers Mediterranean fare, You won't go wrong. The staff at Hotel Carol were superb. They answered all my questions about getting around Prague, and, in short, made me feel very at home.
Stayed 8 nights in Jul 2024

6/10 Okay

Nurten, Garfield

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Katherina

Liked: Cleanliness, staff & service, property conditions & facilities
This was my third time staying here. Always had an excellent experience. Staff are fantastic and go above and beyond always. I will be back!
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Pedro Alberto, MB gonnet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a reslly nice place and the staff is excelent
Stayed 3 nights in May 2024

10/10 Excellent

susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff extremely friendly and very well versed in English. Abraham and Carel made us feel at home. Location was perfect to the O2 arena and safe area for bars and restaurants. Huge thank you for the upgraded room. We will be back for sure!!
Stayed 1 night in Apr 2024

4/10 Poor

Ronen

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
First they didn't get the message I sent through expedia, we had to wait until they changed a room from a double bed, to a room with two single beds, it took a while and we were very tired, odd disappointed with expedia's service, the hotel is not at a four star standard, maybe three barely, uncomfortable beds at all, not only in my opinion, the whole group complained about it, also the showers are very bsmall A large person will experience a problem there
Stayed 4 nights in Feb 2024

10/10 Excellent

Lenka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Katherina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Hotel, stayed 3 nights for a medical trip with a further upcoming trip booked. Staff were fantastic and assisted with all requests for info on touring, transport etc. Also facilitated an early check in and a late check out. The breakfast spread was vast and delicious. The metro and tram lines are right beside the hotel so you can be in central Prague very quickly and easily. Highly recommend this hotel.
Stayed 2 nights in Jan 2024

8/10 Good

Patience

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 2 nights in Jan 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First and most importantly all of the staff were so friendly. I don't mean friendly like a professional would be because it's their job, I mean genuinely friendly. They went out of their way to be as friendly and helpful as possible. The Hotel Carol had everything we needed and the restaurant was good for dinner and better for breakfast. It was just a few blocks from the O2 Arena which was why we were there. If I had one complaint, it would be the design of the shower. There was no shower curtain, just a (less than) half wall of glass that did a poor job of keeping the water in the shower. Otherwise, I could not have asked for a better place to stay
Stayed 1 night in Jan 2024

10/10 Excellent

Faishal

Stayed 3 nights in Dec 2023

10/10 Excellent

JIRI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.
Thanks to the reception clerk for her willingness!
Stayed 1 night in Nov 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was amazing, all the staff were friendly and helped us with everything. Breakfast was amazing. They have a restaurant part of the hotel which had amazing food. The room was great and the bed was very comfy!!

10/10 Excellent

Maziyar

Stayed 2 nights in Sep 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
strange smell on the room over the nght, the sleep was not possible..
Stayed 1 night in Aug 2023

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay!
We enjoyed our stay! From the reception staff greeting at our arrival to making me tea while waiting in the lobby, and to a wonderful dinner at the Hummus Bar, we had a great time. Room was comfortable and clean, felt like recently remodeled.
Stayed 1 night in May 2023

8/10 Good

Hrachya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant stay. The hotel room was nice and clean. The metro station was very close so it was easy to quickly get to the city center. The breakfast was sufficient, nothing special. The only thing that bothered us was the bad wifi connection which we did not use once during our stay.
Stayed 4 nights in May 2023

10/10 Excellent

Shiret

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023