Mantra Aqueous on Port

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Hot tub

Pool

Laundry

Free WiFi

Air conditioning

Parking included

Explore the area

3-5 Davidson Street, Port Douglas, QLD, 4871

Macrossan Street
1 min walk
Four Mile Beach
5 min walk
Port Village Shopping Centre
5 min walk
Port Douglas, QLD (PTI-Port Douglas Heliport)
5 min drive

Room options

In-room safe, iron/ironing board, cots/infant beds, rollaway beds

Spa Swim Out Room

32 sq m
Sleeps 2
1 King Bed OR 2 Twin Beds

1 Bedroom

72 sq m
Sleeps 3
1 King Bed OR 2 Twin Beds

1 Bedroom Swim Out

72 sq m
Sleeps 3
1 King Bed OR 2 Twin Beds

2 Bedroom

115 sq m
Sleeps 5
1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

2 Bedroom Swim Out

115 sq m
Sleeps 5
1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

Spa Room

32 sq m
Sleeps 2
1 Queen Bed OR 2 Twin Beds

Similar properties

Pool

Hot tub

Parking included

Free WiFi

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About this property

Hotel in Port Douglas with 4 outdoor pools and a spa tub

This smoke-free hotel features 4 outdoor pools, a spa tub, and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance, and a garden are onsite. Weekly housekeeping is available.

Mantra Aqueous on Port offers 59 air-conditioned accommodations with outdoor private spa tubs and DVD players. Rooms open to balconies. Flat-screen televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include safes and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

4 outdoor swimming pools are on site along with a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Mantra Aqueous on Port. During your stay, you're just a quick walk from Macrossan Street. Free WiFi in public areas, free self parking, and 4 outdoor pools are available.

Free WiFi in some public areas
Free self parking
WiFi for a fee
Take a swim in the 4 outdoor pools or soak in the spa tub
Services include a concierge, tour or ticket assistance, and luggage storage
Steps from Macrossan Street and 5 minutes by foot from Four Mile Beach
Airport shuttle service available for a fee

Mantra Aqueous on Port offers its guests 4 outdoor swimming pools and a spa tub. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A terrace, barbecue grills, and tour/ticket assistance are also featured at Mantra Aqueous on Port. Limited free parking is available on a first-come, first-served basis.

This 4-star Port Douglas hotel is smoke free.

Languages

English, Hindi, Ukrainian

Property amenities

Internet

Available in all rooms: WiFi (AUD 25 per night)
Available in some public areas: Free WiFi

Parking and public transport

Free covered self-parking on site
Limited on-site parking
Height restrictions apply for on-site parking
24-hour return airport shuttle (surcharge)
Airport shuttle on request

Things to do

4 outdoor pools
A hot tub

Family friendly

4 outdoor pools
Cots/infant beds (surcharge)
DVD player
Laundry facilities
Microwave
Fridge
Rollaway/extra beds (surcharge)

Conveniences

Lift
Front-desk safe

Guest services

Concierge services
Front desk (limited hours)
Housekeeping (weekly)
Laundry facilities
Luggage storage
Tour/ticket assistance

Outdoors

BBQ grill(s)
Garden
Pool sunloungers
Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible path of travel

Smoke-free property

Room amenities

Bedroom

Air conditioning
Bed sheets
Ceiling fan
Cots/infant beds (surcharge)
Heating
Rollaway/extra beds (surcharge)

Bathroom

Free toiletries
Hairdryer
Shower
Towels

Entertainment

TV channels
DVD player
Flat-screen TV

Food and drink

Coffee/tea maker
Electric kettle
Microwave
Fridge

Connecting rooms available
Iron/ironing board
Phone
Private outdoor hot tub
Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 4:00 PM

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The front desk is open daily from 8:00 AM - 4:00 PM

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for AUD 43.0 per night.

Cribs (infant beds) are available for AUD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for in-room wireless internet: AUD 25 per night (rates may vary)
Airport shuttle fee: AUD 48.00 per person (one-way)
Crib (infant bed) fee: AUD 10.0 per night
Rollaway bed fee: AUD 43.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property is professionally cleaned

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Mantra Aqueous on Port offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 4:00 PM.
Front desk staff will greet guests on arrival.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Mantra Aqueous

Mantra Aqueous Aparthotel

Mantra Aqueous Aparthotel Port

Mantra Aqueous Port

Mantra Port

Mantra Aqueous On Port Hotel Port Douglas

Mantra Aqueous Port Aparthotel Port Douglas

Mantra Aqueous Port Aparthotel

Mantra Aqueous Port Port Douglas

Mantra Aqueous on Port Hotel

Mantra Aqueous on Port Port Douglas

Mantra Aqueous on Port Hotel Port Douglas

Mantra Aqueous on Port Reviews

8.8

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

10/10 Excellent

Fergus

18 Aug 2024

Stayed 1 night in Aug 2024

4/10 Poor

Joy

Travelled with partner

17 Aug 2024

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

Room was in need of update- particularly bathroom . Spa was so noisy that it was alarming. Two Nespresso capsules supplied with advice that additional could be bought from reception. Overall it would have been acceptable at half the price of $424 per night.

Stayed 1 night in Aug 2024

8/10 Good

M M

Travelled with partner

14 Aug 2024

Liked: Staff & service

Great location and pools Furniture a little tired

Stayed 7 nights in Aug 2024

6/10 Okay

Verified traveller

5 Aug 2024

Liked: Cleanliness, room comfort

This property is looking dated and in need of a facelift

Stayed 2 nights in Jul 2024

4/10 Poor

Mark

2 Aug 2024

Stayed 2 nights in Jul 2024

6/10 Okay

Laura

Travelled with partner

1 Aug 2024

Disliked: Cleanliness, property conditions & facilities

This was our first time to Port Douglas and we absolutely loved our visit. However, the accommodation was disappointing. Our room smelt very strongly of damp, which I assume is from people coming into the room wet making the carpet wet. Also, the condition of the room wasn’t what we would normally expect from a hotel. For example, the carpet in one of the corners was ripped up and there were quite a lot of large scrapes and marks on the walls. Note as well that you have to take your own rubbish out to the bins and your towels do not get changed if you are staying for a few days. We were unsure if this was typical of hotels in Port Douglas or not, but we haven’t experienced that at a hotel before. Apart from that, we thoroughly enjoyed our stay. Port Douglas is a wonderful place! The hotel was very well located near to shops and restaurants, but it was very quiet at night time. We used the hotel parking which was very easy to use. We would definitely visit Port Douglas again, but we would not stay at this hotel!

Stayed 4 nights in Jul 2024

8/10 Good

Tina

Business traveller, Travelled with partner

23 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This place is a good location leave the car in their car park and walk to shops and restaurants our only problem was my husband is a smoker we had a balcony room but there was no smoking even out on the balcony I wish we had of known this as I would have booked different accommodation

Stayed 3 nights in Jul 2024

2/10 Terrible

Kara

22 Jun 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Jun 2024

10/10 Excellent

Lee

Travelled with family

20 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice to stay with Family

Stayed 2 nights in Jun 2024

10/10 Excellent

Wendy

Travelled with partner

20 Jun 2024

The. Property. Was. Very well appointed and convenient to the centre of Port Douglas.

Stayed 3 nights in Jun 2024

8/10 Good

Sandra

18 May 2024

Stayed 2 nights in May 2024

10/10 Excellent

Robyn

17 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxation Plus!

Our spa room on the second floor overlooked one of the four swimming pools. Although the room itself was compact with little space for luggage, the large balcony with outdoor spa, table and chairs provided a sense of space. The large bathroom provided a walk-in shower, toilet and wide wash basin and cabinet. The kitchenette was equipped with a microwave, expresso machine, toaster and kettle plus glassware, china and cutlery for 2 people. The room was easily accessible by lift from the basement carpark. The location of the hotel is within easy walking of the beach, shops and restaurants. Very friendly and helpful staff.

Stayed 2 nights in May 2024

6/10 Okay

Jenny

Travelled with partner

14 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Unfortunately we had noisy drunk neighbours. One night I had very little sleep as neighbour was banging on his door till all hours of the morning. I believe this issue should have been addressed by security.

Stayed 10 nights in Apr 2024

10/10 Excellent

Konstantin, Temecula

10 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Apr 2024

6/10 Okay

charlene

30 Apr 2024

Disliked: Staff & service

Was disappointed to find the rooms are not serviced daily. We stayed 3 nights. The check in flyer advised they provided free tea, coffee and bathroom supplies. However on the 3rd and final night we asked for another coffee and were told no. We have to buy a packet of 10. We were provided 2 coffees for 3 nights stay. The receptionist was unnecessarily rude about it. Spa baths are good. Nice pool area. Lots of rules to read, seems like they get alot of party groups.

Stayed 3 nights in Apr 2024

10/10 Excellent

Carla

18 Apr 2024

Stayed 3 nights in Apr 2024

6/10 Okay

paul

Travelled with partner

1 Apr 2024

Liked: Amenities

We have stayed here a few times , seems dated and a little aged of late , Standards have dropped, and forget about contacting them at anytime by phone . Great location, great pool , rooms are great , just needs a bit more maintenance and better cleaning.

Stayed 7 nights in Mar 2024

2/10 Terrible

Scott

Business traveller, Travelled with group

27 Dec 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

Hotel cancelled my stay and won’t give me a refund

Stayed 1 night in Dec 2023

6/10 Okay

Peter

Travelled with family

3 Dec 2023

Liked: Cleanliness

Location was perfect. However the accommodation itself was musty and not well maintained. The shutters were broken and the room smelly. We had to access our own clean towels although I do believe if we paid extra the rooms would be serviced. Never saw any staff except at reception..these staff were friendly and polite.

Stayed 3 nights in Nov 2023

10/10 Excellent

Michelle

Travelled with partner

21 Oct 2023

Liked: Cleanliness, staff & service, amenities

We loved our west & would definitely stay again. Pool area looked a little tired.

Stayed 4 nights in Oct 2023

10/10 Excellent

Kirsty

Travelled with family

16 Oct 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

A lovely hotel in a great location. Worth a visit to Port Douglas and this beautiful hotel.

Stayed 4 nights in Oct 2023

10/10 Excellent

Kirsty

Travelled with family

14 Oct 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Amazing hotel I couldn’t say anything bad about it. Friendly staff lovely rooms and nice Pools.

Stayed 4 nights in Oct 2023

10/10 Excellent

Mrs E

Travelled with family

13 Oct 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was spacious and had everything you needed. It was a 2 minute walk to the main strip and a couple of minutes to the beach. It was quiet and staff were so friendly.

Stayed 3 nights in Oct 2023