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The Hayes Street Hotel Nashville

3.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Hayes Street Hotel Nashville

Exterior
Lobby
In-room safe, desk, laptop workspace, blackout curtains
Lobby
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Parking available
  • Gym
  • Pet-friendly

Explore the area

Map
1909 Hayes Street, Nashville, TN, 37203
  • Vanderbilt University
    7 min walk
  • Vanderbilt University Medical Center
    15 min walk
  • The Parthenon
    3 min drive
  • Nashville, TN (BNA-Nashville Intl.)
    11 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Single Room, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Single Room, Accessible

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room, Accessible

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Single Room, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Single Room, Accessible

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite, 1 Bedroom

Standard Suite, 1 Bedroom

Standard Suite, 1 Bedroom

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

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Exterior

Comfort Inn Downtown Nashville - Music City Center

Pool
Breakfast included
Pet-friendly
Free WiFi
4.1 out of 5, Very good, (1405)
The price is €102
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Comfort Inn Downtown Nashville - Music City Center

About this property

The Hayes Street Hotel Nashville

Hotel with free breakfast, a quick walk to Vanderbilt University
Along with a 24-hour fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free continental breakfast and free WiFi in public areas are also provided. Additionally, valet parking, a business center, and a 24-hour front desk are onsite.
The Hayes Street Hotel Nashville offers 105 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels.

Bathrooms include shower/tub combinations, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The Hayes Street Hotel Nashville's great location gets high marks from our customers. During your stay, you're just a quick walk from Vanderbilt University. You'll find features like free breakfast and free WiFi in public areas, plus a 24-hour gym.
  • Free continental breakfast served daily
  • Free WiFi
  • Valet parking available for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and an elevator
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the location
  • 7 minutes by foot from Vanderbilt University and a 2-minute drive from Bridgestone Arena
  • Dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. You'll find a 24-hour business center on site. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly The Hayes Street Hotel Nashville. Parking is available for a fee.

This 3.5-star Nashville hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered valet parking on site (USD 42 per night; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 6:30 AM–10:00 AM

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Business services

  • 24-hour business centre

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.0 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 42 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hayes Street Hotel Nashville
Hayes Street Hotel
Hayes Street Nashville
Hayes Street
The Hayes Nashville Nashville
The Hayes Street Hotel Nashville Hotel
The Hayes Street Hotel Nashville Nashville
The Hayes Street Hotel Nashville Hotel Nashville

The Hayes Street Hotel Nashville Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 457 out of 1097 reviews" "
Rating 8 - Good. 271 out of 1097 reviews" "
Rating 6 - Okay. 199 out of 1097 reviews" "
Rating 4 - Poor. 100 out of 1097 reviews" "
Rating 2 - Terrible. 70 out of 1097 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ashleigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean, and comfortable.
Stayed 1 night in Jul 2024

8/10 Good

Remi

Stayed 2 nights in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jenifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Caitlyn

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Perry

Travelled with family
Liked: Cleanliness, amenities
Nice
Stayed 2 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique hotel. Nice room. Nice bathroom. Great water pressure with a shower head with six or seven different settings.
Stayed 2 nights in Sep 2024

6/10 Okay

Sharon, Gallatin

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Valet cost. For that price expect valet to be at stand when pull up. Not inside talking to registration agent. Free parking area too dark to use safely. Someone gave our room number first night for concessions. We had to use Uber eats to get Benadryl. Not complaining about that just being charged for items and not knowing until check out. Didn’t discuss charges because we needed to get home. Bought concessions second night without showing any form of identification.
Stayed 2 nights in Sep 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hayes was clean and comfortable
Stayed 2 nights in Aug 2024

10/10 Excellent

Vincent

Stayed 1 night in Aug 2024

4/10 Poor

Jennifer

Stayed 3 nights in Aug 2024

6/10 Okay

Lisa

Stayed 5 nights in Aug 2024

2/10 Terrible

pierre, burbank

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
never again at this hotel bad management and checking out two days earlier ....never credit my account as the front desk confirm with us a day before otherwise i wouldn't check out and expedia also failed in every level to get my money back?! another disappointment aftr all this years
Stayed 3 nights in Sep 2024

4/10 Poor

Amy

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

James, Gallatin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beware!! A lot of extra cost!
Stayed 1 night in Sep 2024

6/10 Okay

Rosemary

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
I didn’t have enough light in the room.the parking was too expensive.the amenities said parking was available. NO mention about being valet with $42 fee.we have to watch our funds and we were way out of our budget. Plus I was supposed to get a silver price and didn’t get it. Breakfast was all carbs.nuff said
Stayed 1 night in Sep 2024

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Tammy

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Jessica

Stayed 3 nights in Sep 2024

10/10 Excellent

Tian

Stayed 1 night in Aug 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Mediocre, at best
The staff, location, and price were great. The room quality was poor. There was an active leak from the AC that cause the floor and area rug to be soaking wet and there was prolonged water damage. Shower fixtures were confusing and falling apart. The water pressure was a trickle. After we alerted staff about the water leak, they did move us to a new room, though the bathroom fixtures in that room were falling out of the wall. Overall, would not stay here again.
Stayed 3 nights in Aug 2024

2/10 Terrible

Daniel

Disliked: Staff & service
Stayed at this hotel with my wife, couple next door was screaming and fighting and throwing items all night, called down to the front desk but no one came and the fighting continued all night. We felt unsafe and wanted to cancel our second night stay, Expedia contacted the property manager who refused to refund us despite checking out before the check out time. Horrible customer support, do not recommend staying here!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Sylwia

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
The room is clean
Stayed 1 night in Sep 2024